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2007



                ICF
        International Coach Federation
                                         a n n ua l r e p o rt
                                         Advancing the Art, Science and Practice of Professional Coaching


Published May 2008.
Letter from the 2007 ICF President
                                    Moving in ALL the Right Directions!

                                 Dear ICF Members and Friends,

                                 Last year was truly a landmark year for the ICF. As your elected president in
                                 2007, I watched as we reached a record in membership and credentialing levels
                                 in addition to the release of groundbreaking research. It was truly thrilling to be a
                                 part of these wonderful accomplishments with you.

                                 In the pages of this inaugural annual report, you will find an overview of the
                                 association’s accomplishments during 2007. However, it must be noted, this out-
                                 standing progress reflects more than a decade of continual growth and success
                                 as the ICF has matured into today’s leading global organization dedicated to advancing the coaching profession.

                                 The details contained within this annual report demonstrate the association’s solid commitment to our core purpose
                                 of advancing the art, science and practice of professional coaching. Please know that the ICF is committed more
                                 than ever to this mantra and work continues to support it.

                                 The association experienced a significant boost in membership as well as in the number of ICF Credentialed
                                 coaches. In fact, a record number of ICF Credential applications, some 1,400, were received during 2007! At the
                                 end of the year, the ICF had more than 13,000 members in over 80 countries, an increase of more than 1,000
                                 members from the previous year.

                                 The ICF was also excited to be at the forefront of industry research in 2007 and provide the world with the first com-
                                 prehensive global study of coaches, the ICF Global Coaching Study, conducted by PricewaterhouseCoopers. As a
                                 result of this important research, work is already underway to complete a companion client study in early 2009.

                                 During my year as president, coaching in general, as well as the ICF, gained an impressive amount of global media
                                 attention as the value of professional coaching became more widely recognized. Millions of people from diverse
                                 backgrounds and countries were exposed to coaching and the ICF through major media outlets, from well-respect-
                                 ed newspapers to online news sources. Coaching was mentioned in nearly 2,000 articles in 2007, reaching a poten-
                                 tial 420 million readers, while the ICF was specifically noted in more than 700 of those articles.

                                 The ICF enjoyed unprecedented success in 2007. I am confident that together, with a strategic knowledge-based
                                 approach, we can advance the art, science and practice of the coaching profession and reach ever-higher levels of
                                 accomplishment in 2008. Thank you for an incredible year!

                                 Warm regards,
INTERNATIONAL COACH FEDERATION




                                 Kay Cannon, MBA, MCC
                                 2007 ICF President




                   2
Letter from the Executive Director
                                          The Challenges Ahead

Dear ICF Members and Friends,

While a substantial amount of progress was made during 2007, a significant
number of areas demand the focused attention of our organization in the year
ahead and beyond. Some are of a more urgent nature while others require
definitive action with varying degrees of immediacy.

It most often comes down to available resources, both financial and human, in
the prioritization of strategic imperatives.

The ICF must continue to make knowledge-based decisions in order to proac-
tively address undertakings of key importance and capitalize on opportunities in
a timely manner while ensuring that the necessary infrastructure is in place to sup-
port a truly global organization.

In terms of credentialing, interim solutions are required to provide the capacity to satisfy ever increasing demand. In
the longer term, the movement toward International Organization for Standardization (ISO) compliance will provide
definitive direction for the program’s future development while enhancing its overall value.

Program accreditation is another endeavor in need of streamlining in order to maximize efficiencies and effective-
ness. The global Board of Directors has identified this concern as a mega issue in 2008 and directed staff to pre-
pare a white paper to inform its deliberations in June.

Other topics for serious consideration and further cultivation include expanded chapter support, development of
branded global events, marketing and public relations efforts focusing on the importance of ICF Credentials and
greater consumer awareness of the coaching profession, creation of non-dues revenue streams, more compelling
communication tools, advocacy on behalf of the profession, engagement in cooperative relationships and providing
innovative educational and networking activities for the membership.

This by no means represents the complete agenda of the ICF. As the organization continues to evolve, there will be
new additions to be considered as well as the continuous improvement and refinement of our already identified pro-
gram of work.

The celebration of accomplishments in 2007 needs to be brief. We cannot afford the luxury of simply commemorat-
ing the level of success achieved last year. It is well deserved and yet never enough. A great deal of work remains
to be done and innumerable decisions need to be made. Our sights are consistently set on reaching the next




                                                                                                                          INTERNATIONAL COACH FEDERATION
plateau.

Collectively, ICF volunteer leaders on Committees, the Board of Directors and at the chapter level have the inherent
ability, talent and dedication to transform each and every challenge into opportunities which advance the art, sci-
ence and practice of professional coaching. The staff is committed to supporting the leadership at every juncture.

It is now time to strategically confront the challenges of 2008. Our passionate community remains engaged in the
avid pursuit of new benchmarks.

Cordially,



Gary E. Boyler
Executive Director




                                                                                                                                3
ICF
                                 International Coach Federation




                                                                   A B RIGHT
                                                                  F UTURE FOR
                                                                   C OACHING
INTERNATIONAL COACH FEDERATION




                     4
2007 Annual Report




Table of Contents
2007 ICF Board of Directors                             Page 6

2007 Global Committees                                  Page 8

A Strategic Overview of the ICF                         Page 9

Prioritized Strategies and Accomplishments of 2007      Page 10

Global Growth                                           Page 12

Building Greater Awareness Through Media Relations      Page 14

Organizational Task Force                               Page 16

Credentialing Enhancements                              Page 18

Research to Advance the Profession                      Page 19

2007 ICF Annual International Conference                Page 20

Global Outreach                                         Page 22

Additional Milestones of Note                           Page 24

ICF Financial Overview                                  Page 26

Our Global Journey Continues                            Page 28

Your Partners in Progress - The ICF Staff               Page 28




                                                                          5
ICF
    International Coach Federation




                Knowledge-based Leadership
                2007 Board of Directors
                During the course of 2007, the global Board of Directors convened at three in-person meetings and
                held five teleconferences, approved the strategic plan, selected three priorities for the year,
                approved the association’s move to make the credentialing program compliant with the International
                Organization for Standardization (ISO) and endorsed the sweeping recommendations of the
                Organizational Task Force (OTF).

                Drafted in 2006, the strategic plan was adopted by the Board in January at a meeting in
                Washington, D.C. The plan detailed five goal areas for the association to work toward in the years
                ahead.

                Out of these goals, the Board selected three priorities for the organization to specifically focus on
                during 2007. These were:
                • Increasing the competitive advantage the ICF Credential offers;
                • Increasing ICF members’ business development, including promotional education and networking
                  opportunities; and
                • Increase research on the coaching impact delivered by ICF Credentialed coaches.

                Levels of accomplishment in each of these specific regards can be found beginning on page 10.

                As the global demand for ICF Credentials continues to grow, the Board began to immediately refine
                processes during the last calendar year. It also voted to make the credentialing program fully com-
                pliant with ISO standards for bodies providing certification for individuals. When all of the enhance-
                ments have been finalized and are fully operational, the ICF’s Credentials will gain further global
                credibility and deepen the overall value of the program. Additional information on these efforts can
                be found on page 18.

                Early in the year, the Board impaneled the OTF to recommend an association-wide approach that
                provided a high level of engagement with ICF Chapters, regions, organizations and individuals,
                which was both exceptionally valuable and mutually beneficial. The task force was composed of
                eleven individuals from five continents who held various leadership roles in the ICF. An overview of
                the results of this far reaching effort is detailed starting on page 16.

                The leadership demonstrated by the Board in 2007 was instrumental in further strengthening the
                position of the ICF around the world. The overall recognition of coaching as a valuable and indis-
                pensable profession continues to expand globally, and the Board of Directors has been a key advo-
                cate of that increased acknowledgement resulting in ever-broadening influence.




6
2007 Annual Report




   President                        President-Elect                     Past President
   Kay Cannon, MBA, MCC             Diane Brennan, MBA, MCC             Pamela Richarde, MCC
   United States                    United States                       United States




Vice President            Vice President            Vice President               Secretary/Treasurer
Ginger Cockerham, MCC     Søren Holm, PCC           David Matthew Prior, MCC     Karen Tweedie, PCC
United States             Sweden                    United States                Australia




   Director                         Director                            Director
   Richard Bentley, PCC             Eva Wong, MCC                       Vickie Escudé, MCC
   United Kingdom                   China                               United States




                                                                                                   INTERNATIONAL COACH FEDERATION
   Director                         Director                            Director
   Ira Dressner, PCC                Pauline Fleming, MCC                Michelle Payne, MCC
   United States                    Canada                              United States




   Director                         Director                            Director
   Garry Schleifer, PCC             Marilyn O’Hearne, MCC               Daniele Darmouni, MCC
   Canada                           United States                       France

                                                                                                           7
ICF
                                 International Coach Federation




                                                  Creating a Greater Sense of Community
                                                  2007 Global Committees


                                             Nearly 100 volunteers, diverse in their coaching specialities, gender, education, experience and
                                             geography, served on Committees in 2007, leveraging vast resources of knowledge and expertise
                                             which nurtures the membership while supporting the awareness, as well as the advancement of the
                                             coaching profession around the world. ICF would like to take the opportunity to specifically recog-
                                             nize the leadership of these important entities.


                                             Conference Education Steering Committee
                                             Steering Committee Chair - Margaret Krigbaum, MCC, United States
                                             Honorary Chair - Julio Olalla, MCC, Chile/United States

                                             Credentialing and Program Accreditation Committee
                                             Chair - Tracy Stevens, MCC, United States
                                             Co-Chair - Sara Boas, MCC, United Kingdom

                                             Ethics and Standards Committee
                                             Co-Chair - Azaria Akashi, MCC, United States
                                             Co-Chair - Sue McMahon, PCC, United States

                                             Finance Committee
                                             Chair - Karen Tweedie, PCC, Australia

                                             Marketing Committee
INTERNATIONAL COACH FEDERATION




                                             Chair - Chrissy Carew, MCC, United States

                                             Membership and Community Committee
                                             Chair - Patricia Obuchowski, ACC, United States

                                             Nominating Committee
                                             Chair - Pam Richarde, MCC, United States

                                             Regulatory Committee
                                             Co-Chair - Edward Modell, PCC, United States
                                             Co-Chair - Claire Palmer, ACC, United Kingdom

                                             Research and Education Committee
                                             Co-Chair - Margaret Krigbaum, MCC, United States
                                             Co-Chair - Don Morrow, Canada
                    8
2007 Annual Report




A Strategic Overview of the ICF
The ICF is the largest worldwide    ICF Core Purpose                       ICF Definition of Coaching
resource for business and person-   To advance the art, science and        The ICF defines coaching as part-
al coaches, and the source for      practice of professional coaching.     nering with clients in a thought-
those who are seeking a coach.                                             provoking and creative process
We are a nonprofit, individual                                             that inspires them to maximize
membership organization formed      Big Audacious Goal                     their personal and professional
by professionals worldwide who      Coaching is an integral part of        potential.
practice business and personal      society and ICF members repre-
coaching.                           sent the highest quality in profes-    Coaching is an ongoing relation-
                                    sional coaching.                       ship which focuses on clients tak-
                                                                           ing action toward the realization of
                                                                           their visions, goals or desires.
                                    ICF Core Values
                                    • Integrity: We uphold the highest     Coaching uses a process of
                                    standards both for the coaching        inquiry and personal discovery to
                                    profession and our organization.       build the client's level of aware-
                                                                           ness and responsibility and
                                    • Excellence: We set and demon-        provides the client with structure,
                                    strate standards of excellence for     support and feedback.
                                    professional coach quality, qualifi-
                                    cation and competence.                 The coaching process helps
                                                                           clients both define and achieve




                                                                                                                  INTERNATIONAL COACH FEDERATION
                                    • Collaboration: We value the          professional and personal goals
                                    social connection and community        faster and with more ease than
                                    building that occurs through col-      would be possible otherwise.
                                    laborative partnership and
                                    co-created achievement.


                                    • Respect: We are inclusive and
                                    value the diversity and richness of
                                    our global stakeholders. We put
                                    people first, without compromising
                                    standards, policies and quality.



                                                                                                                        9
ICF
     International Coach Federation




                 Prioritized Strategies and Accomplishments of 2007
                 The ICF began operating as a knowledge-based organization in accordance with a comprehensive
                 strategic plan in 2007. The global ICF Board of Directors with the assistance of an association
                 expert worked, over the course of several months, to complete the plan in late 2006. The Board
                 reviewed member surveys and other input, as well as current and future trends while working on
                 this outline. From their work, the Board developed a comprehensive long-range strategic plan to
                 help guide the ICF.


                 In 2007, the ICF focused on three prioritized strategies, taken from the strategic plan and selected
                 by the global ICF Board of Directors. These included:


                 • Increase the competitive brand advantage that the ICF Credential offers;


                 • Increase ICF members’ business development, including promotional, education and networking
                   opportunities; and


                 • Increase research on the coaching impact delivered by ICF Credentialed coaches.




10
2007 Annual Report




Increase the competitive brand         have been implemented to contin-        - Began webinar series with
advantage that the ICF                 ue impacting the membership on a        chapter leaders in November –
Credential offers.                     business level.                         once a month, chapter leaders call
                                                                               in to discuss topics such as mar-
Significant progress was made on       - The ICF Online Community              keting and public relations to run-
this priority in 2007; a great deal    was introduced and regular webi-        ning an efficient Board of Directors
of ongoing work has been initiated     nars were held for both leaders         and the roles of chapter leaders,
to meet the growing demand for         and members to assist them with         and they share best practices with
the ICF Credential and to ensure       becoming better familiar with the       one another as well.
the effectiveness of the credential-   program.
ing process.                                                                   Increase research on the coach-
                                       - Professional liability insurance      ing impact delivered by ICF
- Record number of credentialing       was offered to membership.              Credentialed coaches.
applications received: 1,411 were
received in 2007 and 1,118 cre-        - Initial installments of the chapter   Progress remained on target with
dentials were awarded; total           and member toolkits were made           all strategies and tactics and this
coaches with ICF Credentials sur-      available. These living documents       goal will be finalized within the first
passed 3,100 by December.              will continually be enhanced by         quarter of 2008.
                                       the addition of best practices and
- A Role Delineation Task Force        additional materials.                   - Work began on the ICF
was appointed as the first step                                                Research Portal – part of the ICF
toward ISO compliancy.                 Toolkits added to the collection:       Web site.




                                                                                                                         INTERNATIONAL COACH FEDERATION
                                       • ICF Chapter Toolkit;
- Outreach and communication           • ICF Chapter Toolkit – Marketing       - The increase in credentialing
with all involved in the credential-   and PR; and                             applications was attributed, in
ing process was increased.             • ICF Member Toolkit.                   part, to PricewaterhouseCoopers
                                                                               (PwC) findings; all four modules
Increase ICF members’ busi-            PowerPoint presentations                and the final report of the PwC
ness development, including            available:                              study were released in 2007.
promotional, education and net-        • ICF Strategic Plan for Chapters;
working opportunities.                 • Road to Credentialing;                - Requests for proposals for the
                                       • Realizing a Bright Future for         2008 client study were sent to ten
Progress on this ambitious priority    Coaching with the ICF; and              global research firms.
was substantial in 2007 and steps      • A Visionary ICF.

                                                                                                                             11
ICF
                                 International Coach Federation




                                 Global Growth
                                 The ICF has enjoyed 600 percent                     • Mexico, the Caribbean, Central     • ICF Chapter Bulgaria, Bulgaria;
                                 growth in membership in the last                    and South America – 1 percent        • ICF India, India;
                                 eight years.                                        • North America – 63 percent         • ICF Switzerland–Bern,
                                                                                                                          Switzerland;
                                 In January 2007, the ICF member-                    Members from several new coun-       • ICF Switzerland (Lugano, Ticino,
                                 ship stood at just over 11,000. By                  tries joined our association in      Switzerland - Svizzera Italiana),
                                 December, the membership had                        2007, including Nepal, French        Switzerland;
                                 surpassed the 13,000 mark. An                       Guiana and Uruguay.                  • South Western Mexico, Mexico;
                                 average of 300 to 400 new mem-                                                           • Slovak ICF Chapter, Slovak
                                 bers joined the ICF worldwide                       In line with the increasing mem-     Republic; and
                                 each month of 2007.                                 bership roll, numerous chapters      • Heartland ICF Chapter (Omaha
                                                                                     and special interest groups (SIGs)   Nebraska & Council Bluffs Iowa),
                                 There are more than 80 countries                    were created in 2007.                United States.
                                 that our members call home, and
                                 this number continues to steadily                   These lists include:                 ICF Special Interest Groups
                                 rise.                                                                                    • Integrative Coaching; and
                                                                                     ICF Chapters                         • Self-Care for Coach and Client;
                                 Regional Breakdown:                                 • Baltic Coaching Center,
                                 • Africa – 1 percent                                Lithuania;
                                 • Asia-Pacific – 10 percent                         • ICF of Eastern Iowa/Western
                                 • Europe, Middle East – 25                          Illinois, United States;
                                 percent                                             • Pittsburgh Coaches Association,
INTERNATIONAL COACH FEDERATION




                                                                                     United States;

                                                                  Members by
                                                                  Region




                                                              As of December 2007.

                    12
2007 Annual Report



                   ICF Members Around the World




                       ICF Membership Growth




                                                                       INTERNATIONAL COACH FEDERATION
Membership Total




                                  Year




                                                                              13
ICF
                                 International Coach Federation




                                 Building Greater Awareness Through
                                 Media Relations
                                 Every month, millions of people        • Wall Street Journal Europe;          Media Relations
                                 around the world are exposed to        • ConsultingNewsline;                  Tools
                                 coaching and to the ICF through        • NewsProNet;                          To assist ICF Chapters and mem-
                                 the media. In 2007, 1,614 clips        • Smartmoney.com;                      bers in promotional efforts, ICF
                                 that mentioned coaching were           • National Post in Toronto, Ontario,   Headquarters updated two
                                 captured from around the world;        Canada; and                            brochures during 2007: A Leader
                                 the ICF was specifically men-          • Manager Seminare Magazine in         in Coaching Professionalism and
                                 tioned in 726 of those articles. The   Germany.                               A Guide to Choosing a
                                 combined circulation of each of                                               Professional Coach.
                                 the publications that mentioned        Total media impressions continue
                                 the ICF was well over 420 million.     to climb dramatically, expressly in    A monthly ICF fact sheet was also
                                                                        terms of both specific mentions of     posted each month. This docu-
                                 The ICF is increasingly more read-     the ICF and our credentials, up 35     ment included membership and
                                 ily recognized as an important         percent from 2006.                     ICF Credentialing information, in
                                 resource for global media outlets                                             addition to ICF messages and
                                 and enjoys increased exposure in       Just over 700 clips, or 45 percent     other association information.
                                 prestigious print and electronic       of the total clips captured in 2007,
                                 mediums, including mentions in:        specifically referenced the ICF.       As part of the ICF Library of
                                 • New York Times;                                                             Presentations, an updated public
                                 • Wall Street Journal;                 Of the 726 clips that mentioned        relations and marketing toolkit,
                                 • Jerusalem Post;                      the ICF in 2007, 307 (or 42 per-       containing templates, sample
                                 • Washington Post;                     cent) specifically mentioned the       press releases and more, was
INTERNATIONAL COACH FEDERATION




                                 • USA Today;                           ICF Credential.                        also made available to the mem-
                                 • London Financial Times;                                                     bership.
                                 • Newsday;                             *Of the 726 clips that mentioned
                                 • Credit Swisse Bulletin;              the ICF in 2007, 24 (or 3 percent)
                                 • Forbes;                              specifically mentioned the ICF
                                 • Wall Street Journal Asia;            Global Coaching Study conducted
                                 • Executive Travel magazine;           by PricewaterhouseCoopers. *ICF
                                 • Training & Development;              Headquarters did not begin recording
                                 • Globe and Mail;                      the PwC mentions until July 2007.
                                 • CBS – Sunday Morning (cover
                                 story);
                                 • CNN;

                     14
2007 Annual Report




Clips that Mentioned Coaching in 2007




                Clips that Mentioned the ICF in 2007




                                                                                   INTERNATIONAL COACH FEDERATION
                             Credentialing Mentions in 2007




                                                                                           15
ICF
                                 International Coach Federation




                                 A Globally Inclusive Culture
                                 Organizational Task Force
                                 For over a year, the ICF Board          ing diversity of the ICF member-      ture, finances and a transition
                                 has been in discussion on how to        ship, the Board agreed that the       plan/timeline.
                                 best enable ICF Chapters,               affiliation options needed to be
                                 regions, organizations and individ-     reviewed and perhaps revised.         Membership Structure
                                 uals to affiliate with the ICF in                                             The OTF’s recommendations
                                 ways that would offer the most          To assist with this review, the ICF   include two revised membership
                                 value and allow the ICF to retain       Organizational Task Force (OTF)       categories:
                                 its visibility as a global organiza-    was formed. This group worked to
                                 tion. Early in this discussion, it      assist the Board and staff in the     • An ICF Credentialed Member is
                                 became clear that the association       development of options, policies      an individual holding a creden-
                                 first needed clear direction–a          and plans to offer an equitable       tial—Associate Certified Coach
                                 strategic plan–before it could          and flexible choice of affiliation    (ACC), Professional Certified
                                 determine how to best serve and         models to meet the needs of indi-     Coach (PCC) or Master Certified
                                 affiliate with members. So the ICF      vidual members, entities and          Coach (MCC).
                                 Board of Directors postponed this       alliances within a clear framework
                                 discussion until ICF’s strategic        of policies, structures and           • An ICF Member is an individual
                                 plan was complete.                      accountabilities in the ICF global    who is involved in professional
                                                                         operating environment.                coaching, coach teaching or
                                 At its January 2007 strategic plan-                                           coaching research and committed
                                 ning meeting, the ICF Board of          The OTF was composed of 11 ICF        to ongoing professional develop-
                                 Directors approved a resolution         members representing a diversity      ment as a coach.
                                 stating that it adopted an organi-      of leadership roles, experience
INTERNATIONAL COACH FEDERATION




                                 zational approach that offers an        and geographic locations.             Membership requirements include:
                                 equitable and flexible choice of        Included in the task force were       paying an annual fee, subscribing
                                 affiliation models to meet the          Chapter leaders and Board mem-        to the ICF Core Coaching
                                 needs of individual members, enti-      bers from Asia, Australia, Europe,    Competencies and abiding by the
                                 ties and alliances within a clear       Latin America, Canada and the         ICF Code of Ethics.
                                 framework of policies, structures       United States. The task force was
                                 and accountabilities.                   lead by ICF President-Elect, Diane    Members in developing countries
                                                                         Brennan, MBA, MCC.                    (as defined by the Organization for
                                 In the past, there were three offi-                                           Economic Co-Operation and
                                 cial ways to affiliate with ICF–indi-   The final recommendations of this     Development (OECD) and World
                                 vidual member only, chapter and         work had four distinct elements:      Bank) would pay a reduced
                                 chartered chapter. With the grow-       membership, administrative, struc-    annual fee (that represents a per-

                    16
2007 Annual Report




centage of the regular fee).            agreements in place.                      Regional Service Centers
                                                                                  Regional Service Centers will be
Chapter Structure                       ICF Partners                              developed in key geographic
ICF Chapters are the pivotal force      Four categories of ICF Partners           regions and will support chapters
in positioning coach-related pro-       were also established. These part-        and individuals not affiliated with a
grams and events as a key strate-       ners are not ICF Membership cat-          chapter. ICF Headquarters will be
gic component of an organiza-           egories. Partner categories               financially responsible for the
tion’s success in the city area.        include:                                  operations of Regional Service
                                                                                  Centers.
• They are critical vehicles for pro-   • Alliances: Coaching organiza-
viding services and delivering          tions and associations/organiza-          The operation of a Regional
value to members.                       tions of related professions that         Service Center is to provide basic
                                        support coaching.                         administrative services to the
• They hold strong recruitment                                                    chapters and members in specific
capabilities.                           • Resource/Industry Partners:             languages and time zones.
                                        Those who provide coaches with
• They help to increase awareness       products or services at a discount-       Additionally, the centers will allow
about coaching to the public on         ed rate, such as exhibitors, adver-       for uniform branding, prevent
the local and regional levels.          tisers, suppliers/vendors and train-      duplication of efforts, provide wide
                                        ing schools.                              economies of scale by consolidat-
The OTF’s work took into consid-                                                  ing certain functions and provide
eration the chapter journey and         • Affiliates: Individuals interested in   continuity of service in the envi-




                                                                                                                          INTERNATIONAL COACH FEDERATION
included revisions to ICF Chapter       coaching and/or using coaching            ronment of changing volunteer
categories. These categories are        skills in their non-coaching profes-      leadership.
as follows:                             sions.
                                                                                  The proposed service centers will
• ICF Chapters (developing chap-        • Organizational Partners:                be stationed throughout the world.
ters): have between five and 50         Corporations, organizations and           The OTF has a goal of having two
members.                                government institutions utilizing         Regional Service Centers up and
                                        and promoting coaching.                   running by the end of 2008.
• ICF Chartered Chapters (devel-
oped chapters): have more than
51 members and are formally
structured entities of the ICF with

                                                                                                                                  17
ICF
                                 International Coach Federation




                                 Credentialing Enhancements
                                 According to data from the 2006        dling a growing demand in a time-      But we have also made even
                                 ICF Global Coaching Study, more        ly manner; and                         more immediate improvements to
                                 than half (52 percent) of all coach-                                          both the credentialing and accredi-
                                 es indicate their clients expect       • Operates utilizing globally recog-   tation programs:
                                 them to be credentialed.               nized standards for objectivity,
                                                                        validity, reliability and security.    • A revised process for training
                                 In order to meet the growing glob-                                            assessors has been introduced
                                 al needs for the ICF Credential,       The enhanced credentialing pro-        and several coaches began
                                 the ICF has begun to further refine    gram will be state of the art in       training.
                                 its credentialing system. These        regard to efficiency, capacity,
                                 enhancements will be fully compli-     responsiveness, and professional-      • In 2007, with additional asses-
                                 ant with the International             ism. Likewise, it will contain exam-   sors added to the volunteer force,
                                 Organization for Standardization       ination processes that are objec-      136 trained assessors were con-
                                 (ISO) standards for bodies operat-     tive, valid, reliable, and secure      ducting training exams in 12 lan-
                                 ing certification of persons.          and it will be a true and authentic    guages.
                                                                        measure of coaching competen-
                                 This initiative will increase the      cies based on information collect-     • An invitation sent to MCCs offer-
                                 ICF’s capacity to satisfy demands      ed from a role delineation/job task    ing CCEUs for conducting reviews
                                 while streamlining processes to a      analysis study.                        of training programs for accredita-
                                 much more customer-centric and                                                tion resulted in more than 70
                                 less labor-intensive.                  Expanding Global Credibility           expressions of interest to serve in
                                                                        For the purposes of the ICF, the       this capacity.
INTERNATIONAL COACH FEDERATION




                                 Enhancing the Current ICF              ISO standard serves as a frame-
                                 Credentialing System                   work for a credentialing program       These are further indications of
                                 By enhancing the system, the ICF       that meets globally recognized         ICF’s commitment to streamlining
                                 will offer a credentialing program     standards and procedures of oper-      processes and procedures to be
                                 that:                                  ation. It does not dictate the spe-    more customer-centric.
                                                                        cific content or prerequisites
                                 • Continues to truly hold global       required to be granted a creden-       ICF Credentialing Statistics
                                 credibility and provides permanent     tial; rather it provides guidance      A record number of 1,411 creden-
                                 value;                                 which promotes the operation of a      tialing applications were received
                                                                        consistent, objective and credible     in 2007. By December, 1,118 of
                                 • Is a cutting-edge, competitive       program.                               these coaches were awarded ICF
                                 and robust system capable of han-                                             Credentials.

                     18
2007 Annual Report




This included: 807 Associate                                                Number of ICF Credentials Per Year
Certified Coaches, 299
Professional Certified Coaches




                                        Number of ICF Credentials Holders
and 12 Master Certified Coaches.


We have experienced a 585
percent growth in credentials
awarded from 2004 to 2007.




Visionary Research
to Advance the
                                                                                              Year


Profession                             The four modules that compose                            An Important Next Step
                                       the ICF Global Coaching Study                            With the ICF Global Coaching
In late 2006, the ICF identified the   were released throughout 2007                            Study complete, ICF began plan-
need to commission a global sur-       and concluded with the Final                             ning for a companion client study.
vey of the coaching profession.        Report which was released in                             Requests for proposals were sent
The association commissioned           October 2007.                                            to ten global research firms in late
PricewaterhouseCoopers to                                                                       2007. Submitted proposals were
undertake the ICF Global               • Module 1: Profile of Coaching                          reviewed and budgetary planning
Coaching Study in which 5,415          Industry (March 2007)                                    began. The ICF then began strate-
respondents from 73 countries          • Module 2: Revenue (May 2007)                           gizing on how to compile the




                                                                                                                                       INTERNATIONAL COACH FEDERATION
participated.                          • Module 3: Client Profile (July                         largest and most globally repre-
                                       2007)                                                    sentative sample of individuals
This study surveyed professional       • Module 4: Industry Issues and                          who have experienced coaching in
coaches in various categories,         Trends (September 2007)                                  their lives.
including: demographics, coaching
specialties, and estimates of          All individual modules and the                           ICF Research Portal
coaching revenue, as well as to        Final Report are available for sale                      Work continued work on a
establish who uses coaching and        through the shopping cart function                       research portal to be included on
to identify future trends of the       on Coachferdation.org.                                   the ICF Web site. The portal will
profession.                                                                                     act as a gateway to resources of
                                                                                                knowledge and will include coach-
                                                                                                ing research in numerous formats.

                                                                                                                                                19
ICF
                                 International Coach Federation




                                 Knowledge - Diversity - Community
                                 2007 ICF Annual International Conference
                                 The 2007 Annual International ICF            Center, presenting views from five     2007 Award Winners
                                 Conference was held in Long                  continents. Keynote speakers           ICF International Prism Award
                                 Beach, California, USA, October              included Julio Olalla, MCC, Zainab     Two organizations were awarded
                                 31–November 3, 2007. The global              Salbi and Kjell Nordstrom.             the ICF International Prism Award
                                 nature of this conference was                                                       in Long Beach: NASA, the
                                 greater than any conference in               In conjunction with the confer-        National Aeronautics and Space
                                 ICF history. Every aspect, from the          ence, a Global Leadership Forum        Administration, and Deloitte and
                                 Hall of Nations opening event to             took place for chapter leaders         Touche, an audit, tax, consulting
                                 the variety of international speak-          from all over the world. The forum     and financial advisory services
                                 ers, had a distinctively global feel.        consisted of an “Ask the               company.
                                                                              President” Town Hall-style meeting
                                 More than 1,600 individuals from             where leaders had the opportunity      The ICF International Prism Award
                                 over 40 countries were in atten-             to ask Kay Cannon, MBA, MCC;           recognizes organizations that
                                 dance at this international con-             Pam Richarde, MCC; and Diane           have enhanced excellence and
                                 clave, including 86 individuals              Brennan, MBA, MCC, various             business achievement through
                                 from Japan. With such a large                questions, as well as a media          their commitment to coaching as a
                                 number, the ICF was able to offer            training session with Peter Kerr.      leadership strategy with docu-
                                 Japanese translation services dur-           During the session, Kerr instructed    mented return on investment.
                                 ing the keynote sessions—another             global leaders on how to present
                                 historical first in ICF Conference           themselves to the media. Kerr’s        ICF President’s Award
                                 history.                                     extensive experience and knowl-        Also awarded at conference was
                                                                              edge-base continues to make him
INTERNATIONAL COACH FEDERATION




                                                                                                                     the ICF President’s Award.
                                 Speakers from 20 countries                   the number one choice for ICF          Cannon presented Sir John
                                 graced the educational sessions              media training.                        Whitmore with this
                                 at the Long Beach Convention
                                  Representatives for Prism Award Recipient    Representative for Prism Award       Kay Cannon with President’s Award
                                  Deloitte and Touche                          Recipient NASA                       Recipient, Sir John Whitmore




                  20
2007 Annual Report




annual award. Whitmore was cho-
sen based upon the work he is
doing to promote coaching
throughout the world.


ICF Chapter Awards
Six chapters were awarded ICF
Chapter Awards in two categories:
the Local Spirit, Global
Presence—Community Activism
Award (recognizes chapters that     • Vancouver ICF                    Post-Conference Education
have established a significant      Chapter–Vancouver, Canada—for      For four weeks in December and
coaching presence in their com-     their “Helping Women in Work”      January, the Conference
munities) and the Finding our       program.                           Education Steering Committee
Voice—Marketing/PR Award (rec-                                         offered special hour-long calls for
ognizes chapters that have creat-   Recipients of the Finding our      MCC conference attendees—com-
ed a successful marketing/public    Voice—Marketing/PR Award:          plete with CCEU core competency
relations campaign within their     • ICF Orange County                credits. The sessions continued
communities). Chapter representa-   Chapter–Orange County,             conversations, connections and
tives were honored at a special     California, USA—for their          learning initiated at the 2007 con-
dinner during the conference.       International Coaching Week        ference.
                                    event;




                                                                                                             INTERNATIONAL COACH FEDERATION
Recipients of the Local Spirit,     • ICF New York City Chapter–New
Global Presence—Community           York City, New York, USA—for
Activism Award:                     their work with coaching at Club
• Richmond Area Coaches             Getaway, Fitness Magazine’s “You
Association–Virginia, USA—for       Can Do It! Challenge,” and “Life
their work with the United Way;     Coach TV”; and
• Andean Region and Central         • ICF United Kingdom
America ICF Chapter–Bogota,         Chapter–United Kingdom
Colombia—for their support of       National Chapter—for their work
women with breast cancer; and       on two events for corporate con-
                                    sumers of coaching.


                                                                                                                   21
ICF
                                 International Coach Federation




                                 Global Outreach
                                 ICF leadership and staff traveled     January                               D.C. Capital Coaches Conference
                                 the globe in 2007 for various         • The global Board met in             in Washington D.C.
                                 meetings and conferences, repre-      Alexandria, Virginia for the first
                                 senting the coaching profession       meeting of 2007.                      • Cannon traveled to London, UK
                                 on behalf of its many members.                                              to confer with several organiza-
                                 These trips are very important for    March                                 tions on the benefits and advan-
                                 they allow representation of the      • European leaders of the ICF         tages of using professional coach-
                                 association at numerous events        gathered in Utrecht, Netherlands      ing at a meeting sponsored by the
                                 worldwide and they give opportu-      to discuss the future of the coach-   UK Chapter. Additionally, she
                                 nities for the ICF to continue to     ing profession, with representa-      attended a meeting on coaching
                                 advance the art, science and prac-    tives from more than 11 countries.    standards and ethics in Oxford
                                 tice of professional coaching.        President-Elect Diane Brennan,        where Past President Pam
                                                                       MBA, MCC, and Assistant               Richarde, MCC, addressed
                                 Included in the travel agenda of      Executive Director Magdalena          attendees.
                                 2007 were three face-to-face glob-    Mook were also in attendance.
                                 al Board of Directors’ meetings–                                            • The European Mentoring and
                                 held each year for the Board to       • An Organizational Task Force        Coaching Council (EMCC) Annual
                                 make executive decisions for the      (OTF) meeting was held in             Meeting was held in Helsinki,
                                 association; an assortment of trips   Toronto, Ontario, Canada.             Finland, with Cannon and
                                 to Europe–for ICF leadership to       Brennan was Chair of the OTF          Brennan representing the ICF.
                                 represent the association at vari-    and Cannon was also in atten-
                                 ous events; and ICF representa-       dance along with Mook and             • Cannon and Secretary/
INTERNATIONAL COACH FEDERATION




                                 tives attended the Australasian       Executive Director Gary Boyler.       Treasurer Karen Tweedie, PCC,
                                 Conference in 2007–where the                                                visited China to promote profes-
                                 ICF President Kay Cannon, MBA,        June                                  sional coaching and the ICF at the
                                 MCC, participated in various activ-   • The global Board met in             International Coaching and
                                 ities.                                Cincinnati, Ohio for the second       Corporate Responsibility
                                                                                 face-to-face meeting of     Conference/Fourth Annual
                                                                                 the year.                   Professional Coaching Awards,
                                                                                                             sponsored by Top Human and the
                                                                                 • New Board member          China Coaches Association.
                                                                                 Garry Schleifer, PCC,
                                                                                 represented the associa-
                                  Kay Cannon with Sir John
                                  Whitmore and Pam Richarde in UK
                                                                                 tion at the ICF Metro

                  22
2007 Annual Report




October
• Cannon and Boyler traveled to
Melbourne, Australia to attend the
                                          Gary Boyler, Karen Tweedie and Kay
2007 ICF Australasia Conference.          Cannon in Australia

Cannon participated in a live coach-
ing and credentialing session enti-
tled, “Inside the Assessor’s Head,”
and made remarks during the open-
ing general session.


• Brennan and Mook traveled through
Europe for various conferences,
meetings and presentations. Stops
included the Corporate Conference in
the United Kingdom; the European
Mentoring and Coaching Council
(EMCC) in Sweden; the European
Leaders’ Meeting in Bratislava; and
the ICF Netherlands meeting in the
Netherlands.


• The global Board met before the         Kay Cannon and Diane Brennan with European




                                                                                                          INTERNATIONAL COACH FEDERATION
                                          Leaders in the Netherlands
ICF Annual International Conference
in Long Beach, California for the final
face-to-face meeting of the year.
                                          2007 Global Board in Long Beach, California, USA




 Karen Tweedie in China

                                                                                                               23
ICF
                                 International Coach Federation




                                 Additional Milestones of Note
                                 Elections for the 2008 ICF            Gary Boyler was announced as           These successes included the:
                                 Board of Directors                    the new ICF Executive Director in      • launch of the ICF Online
                                 A record number of candidates         March 2007. Boyler has more than       Community;
                                 submitted applications in 2007, a     30 years of association, marketing     • introduction of an ICF Past
                                 total of 21 credentialed members.     and hospitality experience at com-     Presidents page;
                                 The candidate pool reflected ICF’s    panies such as the Project             • work on the ICF Research Portal
                                 global nature with skilled and        Management Institute (PMI),            ; and
                                 accomplished individuals from         International Association of           • a usability audit of
                                 three continents and more specifi-    Holiday Inns, Inc. (IAHI), Meeting     Coachfederation.org.
                                 cally 12 countries.                   Professionals International (MPI)
                                                                       and Servico Management                 In 2007, there were 1,012,744 vis-
                                 Following a month of intense          Corporation. He is the recipient of    its to the ICF Web site. The aver-
                                 deliberation, the ICF Nominating      more than 60 awards in market-         age length of these visits was
                                 Committee proposed a slate of         ing, advertising, editorial writing,   eight minutes, 15 seconds.
                                 officers and directors composed of    creativity and publications. Boyler
                                 an Australian, five Europeans, a      was a strong global addition to the    ICF Credential Logos
                                 Canadian and one individual from      ICF staff.                             Redesigned
                                 the United States. The slate,                                                Revised ICF Credential logos
                                 which was accepted by the ICF         ICF Chapter Assistance with            were made available to ICF
                                 membership, also included the         Regulatory Issues                      Credentialed coaches. These
                                 first non-North American candidate    ICF Chapters were encouraged to        logos were redesigned in order to
                                 for the chief elected officer posi-   appoint a regulatory liaison to        be in closer alignment with the
INTERNATIONAL COACH FEDERATION




                                 tion of ICF President.                serve as a point of contact and        overall ICF brand. Consistency in
                                                                       local guard, monitoring any local      displaying all ICF logos is the key
                                 New ICF Executive Director            regulatory issues with the assis-      toward ensuring strong brand
                                 With the promotion of Lisa Simon,     tance of the ICF Regulatory            recognition and projecting a con-
                                 ICF's Executive Director for the      Committee and ICF Headquarters.        sistent image of the association.
                                 past two years, to executive vice
                                 president of Host                     ICF Online Enhancements
                                 Communications’ association           During 2007, the ICF had several
                                 management division, the ICF          accomplishments relating to the
                                 began interviewing for a new          ICF Web site and systems avail-
                                 executive director.                   able through the Web site.



                  24
2007 Annual Report




International Coaching
Week 2007
As part of the communication
strategy for International Coaching
Week, ICF Headquarters encour-
aged ICF Chapters and members
to promote the ICF Global
Coaching Study during February
4-10, 2007. Key findings from the     ICF Mourns Key Contributor
study along with regional and
country-specific information for      The coaching profession lost a beloved friend and respected colleague with
those areas from which the neces-     the passing of Laura Whitworth, MCC, on February 28, 2007. Laura was a
sary sample sizes were received       long-time member and key contributor to the International Coach
and sample press materials were       Federation.
provided to the membership prior
to International Coaching Week.       As a founder of the Professional and Personal Coaches Association
                                      (PPCA) in 1995, Laura spearheaded the formation of an international asso-
New Member Kit Introduced             ciation of coaches whose mission was to promote the ever wider use of
In 2007, a new                        coaching and the principles upon which it is based, stimulate the growth
member kit                            and development of coaching theory and application, provide a global
containing docu-                      forum for the education and the free exchange of ideas, and set standards
ments that outline                    of ethics, qualification and quality. That mission, as well as the ground-




                                                                                                                   INTERNATIONAL COACH FEDERATION
member benefits,                      breaking work and heart of the PPCA, were woven into the fabric of the
basic ICF                             International Coach Federation when the PPCA merged with the ICF in
information, and the ICFstrategic     1998.
plan was created for new ICF
members. This kit can be              A special memoir tribute was held during the ICF Annual International
accessed and downloaded from          Conference in Long Beach, California during the final Super Session on
both the ICF Web site and the file    November 3. ICF President Kay Cannon, MBA, MCC, presented a $500
library of the ICF Online             contribution to the Laura Whitworth Foundation on behalf of the ICF
Community.                            Foundation.




                                                                                                                          25
2007 Annual Report




     ICF Financial Overview
     Fiscal Year 2008 (ending March 31, 2008)
     Pending Audit
     All figures shown are in USD.

     For Fiscal Year 2008, the ICF realized net income of $491,789 which becomes the annual
     contribution to reserves.


     Other points of interest include the following:


     • Net income for FY 2008 was $30,000 more than FY 2007.
     • Although the results for the Annual International Conference were down versus budget, the
     shortfall was made up by membership and credentialing.
     • With net income projected to be $491K, the reserve balance will be approximately
     $1,295,026. This is pending any changes resulting from the audit.


     To insure financial stability and be appropriately prudent, the ICF needs to achieve a reserve
     equal to six months operating expenses. The assoication has a way to go in order to achieve
     this amount, currently equivalent to $2 million.


     On the next page are charts depicting FY 2008 revenues and expenses by source as well as
     percentage, prior to the audit.




26
Fiscal 2008 Annual Report




Financial Charts




                                                   INTERNATIONAL COACH FEDERATION




                   All figures shown are in USD.




                                                         27
ICF
                                 International Coach Federation




                                 Our Global Journey Continues

                                 The ICF moved in a multitude of appropriate directions during 2007 and is poised
                                 to reach many additional milestones in the future.


                                 There are any number of remaining challenges and opportunities to address with-
                                 in the ICF global coaching community. Our passionate and engaged membership
                                 will continue to make an ever increasing number of valuable contributions to both
                                 the profession and the world.


                                 Collectively, with a strategic knowledge-based approach,
                                 we are committed to advancing the art, science and prac-
                                 tice of the coaching profession in order to reach ever
                                 higher levels of accomplishment.


                                 We have already embarked on the next segments of a
                                 mutually beneficial ICF global membership journey to
                                 ensure that coaching is truly an integral part of society.
INTERNATIONAL COACH FEDERATION




                                 Your Partners in Progress - The ICF Staff
                                 Gary Boyler, Executive Director                      Denise Stenzel, Director of Meetings & Events
                                 Magdalena Mook, Assistant Executive Director         Jackie Burton, Event Coordinator
                                 Jessica Belsky, Administrative Assistant             George Rogers, Director of Credentialing & Program Accreditation
                                 Don Whittle, Director of Membership                  Wesley Bullock, Credentialing and Program Accreditation Coordinator
                                 Mark Ruth, Research & Education Manager              Meaghan Thomas, Credentialing Coordinator
                                 Ann Belcher, Marketing Manager                       Josh Casey, Sales Account Executive
                                 Kristin Hogue, Marketing Coordinator                 Sherrie Harvey, Credentialing Assistant
                                 Amy Richardson, Marketing Coordinator




                 28
INTERNATIONAL COACH FEDERATION
              2365 Harrodsburg Rd, Suite A325
                        Lexington, KY 40504



Ph: 888.423.3131   //    +1.859.219.3580   //   F: +1.859.226.4411
           icfheadquarters@coachfederation.org

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ICF 2007 Annual Report Highlights Record Growth

  • 1. 2007 ICF International Coach Federation a n n ua l r e p o rt Advancing the Art, Science and Practice of Professional Coaching Published May 2008.
  • 2. Letter from the 2007 ICF President Moving in ALL the Right Directions! Dear ICF Members and Friends, Last year was truly a landmark year for the ICF. As your elected president in 2007, I watched as we reached a record in membership and credentialing levels in addition to the release of groundbreaking research. It was truly thrilling to be a part of these wonderful accomplishments with you. In the pages of this inaugural annual report, you will find an overview of the association’s accomplishments during 2007. However, it must be noted, this out- standing progress reflects more than a decade of continual growth and success as the ICF has matured into today’s leading global organization dedicated to advancing the coaching profession. The details contained within this annual report demonstrate the association’s solid commitment to our core purpose of advancing the art, science and practice of professional coaching. Please know that the ICF is committed more than ever to this mantra and work continues to support it. The association experienced a significant boost in membership as well as in the number of ICF Credentialed coaches. In fact, a record number of ICF Credential applications, some 1,400, were received during 2007! At the end of the year, the ICF had more than 13,000 members in over 80 countries, an increase of more than 1,000 members from the previous year. The ICF was also excited to be at the forefront of industry research in 2007 and provide the world with the first com- prehensive global study of coaches, the ICF Global Coaching Study, conducted by PricewaterhouseCoopers. As a result of this important research, work is already underway to complete a companion client study in early 2009. During my year as president, coaching in general, as well as the ICF, gained an impressive amount of global media attention as the value of professional coaching became more widely recognized. Millions of people from diverse backgrounds and countries were exposed to coaching and the ICF through major media outlets, from well-respect- ed newspapers to online news sources. Coaching was mentioned in nearly 2,000 articles in 2007, reaching a poten- tial 420 million readers, while the ICF was specifically noted in more than 700 of those articles. The ICF enjoyed unprecedented success in 2007. I am confident that together, with a strategic knowledge-based approach, we can advance the art, science and practice of the coaching profession and reach ever-higher levels of accomplishment in 2008. Thank you for an incredible year! Warm regards, INTERNATIONAL COACH FEDERATION Kay Cannon, MBA, MCC 2007 ICF President 2
  • 3. Letter from the Executive Director The Challenges Ahead Dear ICF Members and Friends, While a substantial amount of progress was made during 2007, a significant number of areas demand the focused attention of our organization in the year ahead and beyond. Some are of a more urgent nature while others require definitive action with varying degrees of immediacy. It most often comes down to available resources, both financial and human, in the prioritization of strategic imperatives. The ICF must continue to make knowledge-based decisions in order to proac- tively address undertakings of key importance and capitalize on opportunities in a timely manner while ensuring that the necessary infrastructure is in place to sup- port a truly global organization. In terms of credentialing, interim solutions are required to provide the capacity to satisfy ever increasing demand. In the longer term, the movement toward International Organization for Standardization (ISO) compliance will provide definitive direction for the program’s future development while enhancing its overall value. Program accreditation is another endeavor in need of streamlining in order to maximize efficiencies and effective- ness. The global Board of Directors has identified this concern as a mega issue in 2008 and directed staff to pre- pare a white paper to inform its deliberations in June. Other topics for serious consideration and further cultivation include expanded chapter support, development of branded global events, marketing and public relations efforts focusing on the importance of ICF Credentials and greater consumer awareness of the coaching profession, creation of non-dues revenue streams, more compelling communication tools, advocacy on behalf of the profession, engagement in cooperative relationships and providing innovative educational and networking activities for the membership. This by no means represents the complete agenda of the ICF. As the organization continues to evolve, there will be new additions to be considered as well as the continuous improvement and refinement of our already identified pro- gram of work. The celebration of accomplishments in 2007 needs to be brief. We cannot afford the luxury of simply commemorat- ing the level of success achieved last year. It is well deserved and yet never enough. A great deal of work remains to be done and innumerable decisions need to be made. Our sights are consistently set on reaching the next INTERNATIONAL COACH FEDERATION plateau. Collectively, ICF volunteer leaders on Committees, the Board of Directors and at the chapter level have the inherent ability, talent and dedication to transform each and every challenge into opportunities which advance the art, sci- ence and practice of professional coaching. The staff is committed to supporting the leadership at every juncture. It is now time to strategically confront the challenges of 2008. Our passionate community remains engaged in the avid pursuit of new benchmarks. Cordially, Gary E. Boyler Executive Director 3
  • 4. ICF International Coach Federation A B RIGHT F UTURE FOR C OACHING INTERNATIONAL COACH FEDERATION 4
  • 5. 2007 Annual Report Table of Contents 2007 ICF Board of Directors Page 6 2007 Global Committees Page 8 A Strategic Overview of the ICF Page 9 Prioritized Strategies and Accomplishments of 2007 Page 10 Global Growth Page 12 Building Greater Awareness Through Media Relations Page 14 Organizational Task Force Page 16 Credentialing Enhancements Page 18 Research to Advance the Profession Page 19 2007 ICF Annual International Conference Page 20 Global Outreach Page 22 Additional Milestones of Note Page 24 ICF Financial Overview Page 26 Our Global Journey Continues Page 28 Your Partners in Progress - The ICF Staff Page 28 5
  • 6. ICF International Coach Federation Knowledge-based Leadership 2007 Board of Directors During the course of 2007, the global Board of Directors convened at three in-person meetings and held five teleconferences, approved the strategic plan, selected three priorities for the year, approved the association’s move to make the credentialing program compliant with the International Organization for Standardization (ISO) and endorsed the sweeping recommendations of the Organizational Task Force (OTF). Drafted in 2006, the strategic plan was adopted by the Board in January at a meeting in Washington, D.C. The plan detailed five goal areas for the association to work toward in the years ahead. Out of these goals, the Board selected three priorities for the organization to specifically focus on during 2007. These were: • Increasing the competitive advantage the ICF Credential offers; • Increasing ICF members’ business development, including promotional education and networking opportunities; and • Increase research on the coaching impact delivered by ICF Credentialed coaches. Levels of accomplishment in each of these specific regards can be found beginning on page 10. As the global demand for ICF Credentials continues to grow, the Board began to immediately refine processes during the last calendar year. It also voted to make the credentialing program fully com- pliant with ISO standards for bodies providing certification for individuals. When all of the enhance- ments have been finalized and are fully operational, the ICF’s Credentials will gain further global credibility and deepen the overall value of the program. Additional information on these efforts can be found on page 18. Early in the year, the Board impaneled the OTF to recommend an association-wide approach that provided a high level of engagement with ICF Chapters, regions, organizations and individuals, which was both exceptionally valuable and mutually beneficial. The task force was composed of eleven individuals from five continents who held various leadership roles in the ICF. An overview of the results of this far reaching effort is detailed starting on page 16. The leadership demonstrated by the Board in 2007 was instrumental in further strengthening the position of the ICF around the world. The overall recognition of coaching as a valuable and indis- pensable profession continues to expand globally, and the Board of Directors has been a key advo- cate of that increased acknowledgement resulting in ever-broadening influence. 6
  • 7. 2007 Annual Report President President-Elect Past President Kay Cannon, MBA, MCC Diane Brennan, MBA, MCC Pamela Richarde, MCC United States United States United States Vice President Vice President Vice President Secretary/Treasurer Ginger Cockerham, MCC Søren Holm, PCC David Matthew Prior, MCC Karen Tweedie, PCC United States Sweden United States Australia Director Director Director Richard Bentley, PCC Eva Wong, MCC Vickie Escudé, MCC United Kingdom China United States INTERNATIONAL COACH FEDERATION Director Director Director Ira Dressner, PCC Pauline Fleming, MCC Michelle Payne, MCC United States Canada United States Director Director Director Garry Schleifer, PCC Marilyn O’Hearne, MCC Daniele Darmouni, MCC Canada United States France 7
  • 8. ICF International Coach Federation Creating a Greater Sense of Community 2007 Global Committees Nearly 100 volunteers, diverse in their coaching specialities, gender, education, experience and geography, served on Committees in 2007, leveraging vast resources of knowledge and expertise which nurtures the membership while supporting the awareness, as well as the advancement of the coaching profession around the world. ICF would like to take the opportunity to specifically recog- nize the leadership of these important entities. Conference Education Steering Committee Steering Committee Chair - Margaret Krigbaum, MCC, United States Honorary Chair - Julio Olalla, MCC, Chile/United States Credentialing and Program Accreditation Committee Chair - Tracy Stevens, MCC, United States Co-Chair - Sara Boas, MCC, United Kingdom Ethics and Standards Committee Co-Chair - Azaria Akashi, MCC, United States Co-Chair - Sue McMahon, PCC, United States Finance Committee Chair - Karen Tweedie, PCC, Australia Marketing Committee INTERNATIONAL COACH FEDERATION Chair - Chrissy Carew, MCC, United States Membership and Community Committee Chair - Patricia Obuchowski, ACC, United States Nominating Committee Chair - Pam Richarde, MCC, United States Regulatory Committee Co-Chair - Edward Modell, PCC, United States Co-Chair - Claire Palmer, ACC, United Kingdom Research and Education Committee Co-Chair - Margaret Krigbaum, MCC, United States Co-Chair - Don Morrow, Canada 8
  • 9. 2007 Annual Report A Strategic Overview of the ICF The ICF is the largest worldwide ICF Core Purpose ICF Definition of Coaching resource for business and person- To advance the art, science and The ICF defines coaching as part- al coaches, and the source for practice of professional coaching. nering with clients in a thought- those who are seeking a coach. provoking and creative process We are a nonprofit, individual that inspires them to maximize membership organization formed Big Audacious Goal their personal and professional by professionals worldwide who Coaching is an integral part of potential. practice business and personal society and ICF members repre- coaching. sent the highest quality in profes- Coaching is an ongoing relation- sional coaching. ship which focuses on clients tak- ing action toward the realization of their visions, goals or desires. ICF Core Values • Integrity: We uphold the highest Coaching uses a process of standards both for the coaching inquiry and personal discovery to profession and our organization. build the client's level of aware- ness and responsibility and • Excellence: We set and demon- provides the client with structure, strate standards of excellence for support and feedback. professional coach quality, qualifi- cation and competence. The coaching process helps clients both define and achieve INTERNATIONAL COACH FEDERATION • Collaboration: We value the professional and personal goals social connection and community faster and with more ease than building that occurs through col- would be possible otherwise. laborative partnership and co-created achievement. • Respect: We are inclusive and value the diversity and richness of our global stakeholders. We put people first, without compromising standards, policies and quality. 9
  • 10. ICF International Coach Federation Prioritized Strategies and Accomplishments of 2007 The ICF began operating as a knowledge-based organization in accordance with a comprehensive strategic plan in 2007. The global ICF Board of Directors with the assistance of an association expert worked, over the course of several months, to complete the plan in late 2006. The Board reviewed member surveys and other input, as well as current and future trends while working on this outline. From their work, the Board developed a comprehensive long-range strategic plan to help guide the ICF. In 2007, the ICF focused on three prioritized strategies, taken from the strategic plan and selected by the global ICF Board of Directors. These included: • Increase the competitive brand advantage that the ICF Credential offers; • Increase ICF members’ business development, including promotional, education and networking opportunities; and • Increase research on the coaching impact delivered by ICF Credentialed coaches. 10
  • 11. 2007 Annual Report Increase the competitive brand have been implemented to contin- - Began webinar series with advantage that the ICF ue impacting the membership on a chapter leaders in November – Credential offers. business level. once a month, chapter leaders call in to discuss topics such as mar- Significant progress was made on - The ICF Online Community keting and public relations to run- this priority in 2007; a great deal was introduced and regular webi- ning an efficient Board of Directors of ongoing work has been initiated nars were held for both leaders and the roles of chapter leaders, to meet the growing demand for and members to assist them with and they share best practices with the ICF Credential and to ensure becoming better familiar with the one another as well. the effectiveness of the credential- program. ing process. Increase research on the coach- - Professional liability insurance ing impact delivered by ICF - Record number of credentialing was offered to membership. Credentialed coaches. applications received: 1,411 were received in 2007 and 1,118 cre- - Initial installments of the chapter Progress remained on target with dentials were awarded; total and member toolkits were made all strategies and tactics and this coaches with ICF Credentials sur- available. These living documents goal will be finalized within the first passed 3,100 by December. will continually be enhanced by quarter of 2008. the addition of best practices and - A Role Delineation Task Force additional materials. - Work began on the ICF was appointed as the first step Research Portal – part of the ICF toward ISO compliancy. Toolkits added to the collection: Web site. INTERNATIONAL COACH FEDERATION • ICF Chapter Toolkit; - Outreach and communication • ICF Chapter Toolkit – Marketing - The increase in credentialing with all involved in the credential- and PR; and applications was attributed, in ing process was increased. • ICF Member Toolkit. part, to PricewaterhouseCoopers (PwC) findings; all four modules Increase ICF members’ busi- PowerPoint presentations and the final report of the PwC ness development, including available: study were released in 2007. promotional, education and net- • ICF Strategic Plan for Chapters; working opportunities. • Road to Credentialing; - Requests for proposals for the • Realizing a Bright Future for 2008 client study were sent to ten Progress on this ambitious priority Coaching with the ICF; and global research firms. was substantial in 2007 and steps • A Visionary ICF. 11
  • 12. ICF International Coach Federation Global Growth The ICF has enjoyed 600 percent • Mexico, the Caribbean, Central • ICF Chapter Bulgaria, Bulgaria; growth in membership in the last and South America – 1 percent • ICF India, India; eight years. • North America – 63 percent • ICF Switzerland–Bern, Switzerland; In January 2007, the ICF member- Members from several new coun- • ICF Switzerland (Lugano, Ticino, ship stood at just over 11,000. By tries joined our association in Switzerland - Svizzera Italiana), December, the membership had 2007, including Nepal, French Switzerland; surpassed the 13,000 mark. An Guiana and Uruguay. • South Western Mexico, Mexico; average of 300 to 400 new mem- • Slovak ICF Chapter, Slovak bers joined the ICF worldwide In line with the increasing mem- Republic; and each month of 2007. bership roll, numerous chapters • Heartland ICF Chapter (Omaha and special interest groups (SIGs) Nebraska & Council Bluffs Iowa), There are more than 80 countries were created in 2007. United States. that our members call home, and this number continues to steadily These lists include: ICF Special Interest Groups rise. • Integrative Coaching; and ICF Chapters • Self-Care for Coach and Client; Regional Breakdown: • Baltic Coaching Center, • Africa – 1 percent Lithuania; • Asia-Pacific – 10 percent • ICF of Eastern Iowa/Western • Europe, Middle East – 25 Illinois, United States; percent • Pittsburgh Coaches Association, INTERNATIONAL COACH FEDERATION United States; Members by Region As of December 2007. 12
  • 13. 2007 Annual Report ICF Members Around the World ICF Membership Growth INTERNATIONAL COACH FEDERATION Membership Total Year 13
  • 14. ICF International Coach Federation Building Greater Awareness Through Media Relations Every month, millions of people • Wall Street Journal Europe; Media Relations around the world are exposed to • ConsultingNewsline; Tools coaching and to the ICF through • NewsProNet; To assist ICF Chapters and mem- the media. In 2007, 1,614 clips • Smartmoney.com; bers in promotional efforts, ICF that mentioned coaching were • National Post in Toronto, Ontario, Headquarters updated two captured from around the world; Canada; and brochures during 2007: A Leader the ICF was specifically men- • Manager Seminare Magazine in in Coaching Professionalism and tioned in 726 of those articles. The Germany. A Guide to Choosing a combined circulation of each of Professional Coach. the publications that mentioned Total media impressions continue the ICF was well over 420 million. to climb dramatically, expressly in A monthly ICF fact sheet was also terms of both specific mentions of posted each month. This docu- The ICF is increasingly more read- the ICF and our credentials, up 35 ment included membership and ily recognized as an important percent from 2006. ICF Credentialing information, in resource for global media outlets addition to ICF messages and and enjoys increased exposure in Just over 700 clips, or 45 percent other association information. prestigious print and electronic of the total clips captured in 2007, mediums, including mentions in: specifically referenced the ICF. As part of the ICF Library of • New York Times; Presentations, an updated public • Wall Street Journal; Of the 726 clips that mentioned relations and marketing toolkit, • Jerusalem Post; the ICF in 2007, 307 (or 42 per- containing templates, sample • Washington Post; cent) specifically mentioned the press releases and more, was INTERNATIONAL COACH FEDERATION • USA Today; ICF Credential. also made available to the mem- • London Financial Times; bership. • Newsday; *Of the 726 clips that mentioned • Credit Swisse Bulletin; the ICF in 2007, 24 (or 3 percent) • Forbes; specifically mentioned the ICF • Wall Street Journal Asia; Global Coaching Study conducted • Executive Travel magazine; by PricewaterhouseCoopers. *ICF • Training & Development; Headquarters did not begin recording • Globe and Mail; the PwC mentions until July 2007. • CBS – Sunday Morning (cover story); • CNN; 14
  • 15. 2007 Annual Report Clips that Mentioned Coaching in 2007 Clips that Mentioned the ICF in 2007 INTERNATIONAL COACH FEDERATION Credentialing Mentions in 2007 15
  • 16. ICF International Coach Federation A Globally Inclusive Culture Organizational Task Force For over a year, the ICF Board ing diversity of the ICF member- ture, finances and a transition has been in discussion on how to ship, the Board agreed that the plan/timeline. best enable ICF Chapters, affiliation options needed to be regions, organizations and individ- reviewed and perhaps revised. Membership Structure uals to affiliate with the ICF in The OTF’s recommendations ways that would offer the most To assist with this review, the ICF include two revised membership value and allow the ICF to retain Organizational Task Force (OTF) categories: its visibility as a global organiza- was formed. This group worked to tion. Early in this discussion, it assist the Board and staff in the • An ICF Credentialed Member is became clear that the association development of options, policies an individual holding a creden- first needed clear direction–a and plans to offer an equitable tial—Associate Certified Coach strategic plan–before it could and flexible choice of affiliation (ACC), Professional Certified determine how to best serve and models to meet the needs of indi- Coach (PCC) or Master Certified affiliate with members. So the ICF vidual members, entities and Coach (MCC). Board of Directors postponed this alliances within a clear framework discussion until ICF’s strategic of policies, structures and • An ICF Member is an individual plan was complete. accountabilities in the ICF global who is involved in professional operating environment. coaching, coach teaching or At its January 2007 strategic plan- coaching research and committed ning meeting, the ICF Board of The OTF was composed of 11 ICF to ongoing professional develop- Directors approved a resolution members representing a diversity ment as a coach. stating that it adopted an organi- of leadership roles, experience INTERNATIONAL COACH FEDERATION zational approach that offers an and geographic locations. Membership requirements include: equitable and flexible choice of Included in the task force were paying an annual fee, subscribing affiliation models to meet the Chapter leaders and Board mem- to the ICF Core Coaching needs of individual members, enti- bers from Asia, Australia, Europe, Competencies and abiding by the ties and alliances within a clear Latin America, Canada and the ICF Code of Ethics. framework of policies, structures United States. The task force was and accountabilities. lead by ICF President-Elect, Diane Members in developing countries Brennan, MBA, MCC. (as defined by the Organization for In the past, there were three offi- Economic Co-Operation and cial ways to affiliate with ICF–indi- The final recommendations of this Development (OECD) and World vidual member only, chapter and work had four distinct elements: Bank) would pay a reduced chartered chapter. With the grow- membership, administrative, struc- annual fee (that represents a per- 16
  • 17. 2007 Annual Report centage of the regular fee). agreements in place. Regional Service Centers Regional Service Centers will be Chapter Structure ICF Partners developed in key geographic ICF Chapters are the pivotal force Four categories of ICF Partners regions and will support chapters in positioning coach-related pro- were also established. These part- and individuals not affiliated with a grams and events as a key strate- ners are not ICF Membership cat- chapter. ICF Headquarters will be gic component of an organiza- egories. Partner categories financially responsible for the tion’s success in the city area. include: operations of Regional Service Centers. • They are critical vehicles for pro- • Alliances: Coaching organiza- viding services and delivering tions and associations/organiza- The operation of a Regional value to members. tions of related professions that Service Center is to provide basic support coaching. administrative services to the • They hold strong recruitment chapters and members in specific capabilities. • Resource/Industry Partners: languages and time zones. Those who provide coaches with • They help to increase awareness products or services at a discount- Additionally, the centers will allow about coaching to the public on ed rate, such as exhibitors, adver- for uniform branding, prevent the local and regional levels. tisers, suppliers/vendors and train- duplication of efforts, provide wide ing schools. economies of scale by consolidat- The OTF’s work took into consid- ing certain functions and provide eration the chapter journey and • Affiliates: Individuals interested in continuity of service in the envi- INTERNATIONAL COACH FEDERATION included revisions to ICF Chapter coaching and/or using coaching ronment of changing volunteer categories. These categories are skills in their non-coaching profes- leadership. as follows: sions. The proposed service centers will • ICF Chapters (developing chap- • Organizational Partners: be stationed throughout the world. ters): have between five and 50 Corporations, organizations and The OTF has a goal of having two members. government institutions utilizing Regional Service Centers up and and promoting coaching. running by the end of 2008. • ICF Chartered Chapters (devel- oped chapters): have more than 51 members and are formally structured entities of the ICF with 17
  • 18. ICF International Coach Federation Credentialing Enhancements According to data from the 2006 dling a growing demand in a time- But we have also made even ICF Global Coaching Study, more ly manner; and more immediate improvements to than half (52 percent) of all coach- both the credentialing and accredi- es indicate their clients expect • Operates utilizing globally recog- tation programs: them to be credentialed. nized standards for objectivity, validity, reliability and security. • A revised process for training In order to meet the growing glob- assessors has been introduced al needs for the ICF Credential, The enhanced credentialing pro- and several coaches began the ICF has begun to further refine gram will be state of the art in training. its credentialing system. These regard to efficiency, capacity, enhancements will be fully compli- responsiveness, and professional- • In 2007, with additional asses- ant with the International ism. Likewise, it will contain exam- sors added to the volunteer force, Organization for Standardization ination processes that are objec- 136 trained assessors were con- (ISO) standards for bodies operat- tive, valid, reliable, and secure ducting training exams in 12 lan- ing certification of persons. and it will be a true and authentic guages. measure of coaching competen- This initiative will increase the cies based on information collect- • An invitation sent to MCCs offer- ICF’s capacity to satisfy demands ed from a role delineation/job task ing CCEUs for conducting reviews while streamlining processes to a analysis study. of training programs for accredita- much more customer-centric and tion resulted in more than 70 less labor-intensive. Expanding Global Credibility expressions of interest to serve in For the purposes of the ICF, the this capacity. INTERNATIONAL COACH FEDERATION Enhancing the Current ICF ISO standard serves as a frame- Credentialing System work for a credentialing program These are further indications of By enhancing the system, the ICF that meets globally recognized ICF’s commitment to streamlining will offer a credentialing program standards and procedures of oper- processes and procedures to be that: ation. It does not dictate the spe- more customer-centric. cific content or prerequisites • Continues to truly hold global required to be granted a creden- ICF Credentialing Statistics credibility and provides permanent tial; rather it provides guidance A record number of 1,411 creden- value; which promotes the operation of a tialing applications were received consistent, objective and credible in 2007. By December, 1,118 of • Is a cutting-edge, competitive program. these coaches were awarded ICF and robust system capable of han- Credentials. 18
  • 19. 2007 Annual Report This included: 807 Associate Number of ICF Credentials Per Year Certified Coaches, 299 Professional Certified Coaches Number of ICF Credentials Holders and 12 Master Certified Coaches. We have experienced a 585 percent growth in credentials awarded from 2004 to 2007. Visionary Research to Advance the Year Profession The four modules that compose An Important Next Step the ICF Global Coaching Study With the ICF Global Coaching In late 2006, the ICF identified the were released throughout 2007 Study complete, ICF began plan- need to commission a global sur- and concluded with the Final ning for a companion client study. vey of the coaching profession. Report which was released in Requests for proposals were sent The association commissioned October 2007. to ten global research firms in late PricewaterhouseCoopers to 2007. Submitted proposals were undertake the ICF Global • Module 1: Profile of Coaching reviewed and budgetary planning Coaching Study in which 5,415 Industry (March 2007) began. The ICF then began strate- respondents from 73 countries • Module 2: Revenue (May 2007) gizing on how to compile the INTERNATIONAL COACH FEDERATION participated. • Module 3: Client Profile (July largest and most globally repre- 2007) sentative sample of individuals This study surveyed professional • Module 4: Industry Issues and who have experienced coaching in coaches in various categories, Trends (September 2007) their lives. including: demographics, coaching specialties, and estimates of All individual modules and the ICF Research Portal coaching revenue, as well as to Final Report are available for sale Work continued work on a establish who uses coaching and through the shopping cart function research portal to be included on to identify future trends of the on Coachferdation.org. the ICF Web site. The portal will profession. act as a gateway to resources of knowledge and will include coach- ing research in numerous formats. 19
  • 20. ICF International Coach Federation Knowledge - Diversity - Community 2007 ICF Annual International Conference The 2007 Annual International ICF Center, presenting views from five 2007 Award Winners Conference was held in Long continents. Keynote speakers ICF International Prism Award Beach, California, USA, October included Julio Olalla, MCC, Zainab Two organizations were awarded 31–November 3, 2007. The global Salbi and Kjell Nordstrom. the ICF International Prism Award nature of this conference was in Long Beach: NASA, the greater than any conference in In conjunction with the confer- National Aeronautics and Space ICF history. Every aspect, from the ence, a Global Leadership Forum Administration, and Deloitte and Hall of Nations opening event to took place for chapter leaders Touche, an audit, tax, consulting the variety of international speak- from all over the world. The forum and financial advisory services ers, had a distinctively global feel. consisted of an “Ask the company. President” Town Hall-style meeting More than 1,600 individuals from where leaders had the opportunity The ICF International Prism Award over 40 countries were in atten- to ask Kay Cannon, MBA, MCC; recognizes organizations that dance at this international con- Pam Richarde, MCC; and Diane have enhanced excellence and clave, including 86 individuals Brennan, MBA, MCC, various business achievement through from Japan. With such a large questions, as well as a media their commitment to coaching as a number, the ICF was able to offer training session with Peter Kerr. leadership strategy with docu- Japanese translation services dur- During the session, Kerr instructed mented return on investment. ing the keynote sessions—another global leaders on how to present historical first in ICF Conference themselves to the media. Kerr’s ICF President’s Award history. extensive experience and knowl- Also awarded at conference was edge-base continues to make him INTERNATIONAL COACH FEDERATION the ICF President’s Award. Speakers from 20 countries the number one choice for ICF Cannon presented Sir John graced the educational sessions media training. Whitmore with this at the Long Beach Convention Representatives for Prism Award Recipient Representative for Prism Award Kay Cannon with President’s Award Deloitte and Touche Recipient NASA Recipient, Sir John Whitmore 20
  • 21. 2007 Annual Report annual award. Whitmore was cho- sen based upon the work he is doing to promote coaching throughout the world. ICF Chapter Awards Six chapters were awarded ICF Chapter Awards in two categories: the Local Spirit, Global Presence—Community Activism Award (recognizes chapters that • Vancouver ICF Post-Conference Education have established a significant Chapter–Vancouver, Canada—for For four weeks in December and coaching presence in their com- their “Helping Women in Work” January, the Conference munities) and the Finding our program. Education Steering Committee Voice—Marketing/PR Award (rec- offered special hour-long calls for ognizes chapters that have creat- Recipients of the Finding our MCC conference attendees—com- ed a successful marketing/public Voice—Marketing/PR Award: plete with CCEU core competency relations campaign within their • ICF Orange County credits. The sessions continued communities). Chapter representa- Chapter–Orange County, conversations, connections and tives were honored at a special California, USA—for their learning initiated at the 2007 con- dinner during the conference. International Coaching Week ference. event; INTERNATIONAL COACH FEDERATION Recipients of the Local Spirit, • ICF New York City Chapter–New Global Presence—Community York City, New York, USA—for Activism Award: their work with coaching at Club • Richmond Area Coaches Getaway, Fitness Magazine’s “You Association–Virginia, USA—for Can Do It! Challenge,” and “Life their work with the United Way; Coach TV”; and • Andean Region and Central • ICF United Kingdom America ICF Chapter–Bogota, Chapter–United Kingdom Colombia—for their support of National Chapter—for their work women with breast cancer; and on two events for corporate con- sumers of coaching. 21
  • 22. ICF International Coach Federation Global Outreach ICF leadership and staff traveled January D.C. Capital Coaches Conference the globe in 2007 for various • The global Board met in in Washington D.C. meetings and conferences, repre- Alexandria, Virginia for the first senting the coaching profession meeting of 2007. • Cannon traveled to London, UK on behalf of its many members. to confer with several organiza- These trips are very important for March tions on the benefits and advan- they allow representation of the • European leaders of the ICF tages of using professional coach- association at numerous events gathered in Utrecht, Netherlands ing at a meeting sponsored by the worldwide and they give opportu- to discuss the future of the coach- UK Chapter. Additionally, she nities for the ICF to continue to ing profession, with representa- attended a meeting on coaching advance the art, science and prac- tives from more than 11 countries. standards and ethics in Oxford tice of professional coaching. President-Elect Diane Brennan, where Past President Pam MBA, MCC, and Assistant Richarde, MCC, addressed Included in the travel agenda of Executive Director Magdalena attendees. 2007 were three face-to-face glob- Mook were also in attendance. al Board of Directors’ meetings– • The European Mentoring and held each year for the Board to • An Organizational Task Force Coaching Council (EMCC) Annual make executive decisions for the (OTF) meeting was held in Meeting was held in Helsinki, association; an assortment of trips Toronto, Ontario, Canada. Finland, with Cannon and to Europe–for ICF leadership to Brennan was Chair of the OTF Brennan representing the ICF. represent the association at vari- and Cannon was also in atten- ous events; and ICF representa- dance along with Mook and • Cannon and Secretary/ INTERNATIONAL COACH FEDERATION tives attended the Australasian Executive Director Gary Boyler. Treasurer Karen Tweedie, PCC, Conference in 2007–where the visited China to promote profes- ICF President Kay Cannon, MBA, June sional coaching and the ICF at the MCC, participated in various activ- • The global Board met in International Coaching and ities. Cincinnati, Ohio for the second Corporate Responsibility face-to-face meeting of Conference/Fourth Annual the year. Professional Coaching Awards, sponsored by Top Human and the • New Board member China Coaches Association. Garry Schleifer, PCC, represented the associa- Kay Cannon with Sir John Whitmore and Pam Richarde in UK tion at the ICF Metro 22
  • 23. 2007 Annual Report October • Cannon and Boyler traveled to Melbourne, Australia to attend the Gary Boyler, Karen Tweedie and Kay 2007 ICF Australasia Conference. Cannon in Australia Cannon participated in a live coach- ing and credentialing session enti- tled, “Inside the Assessor’s Head,” and made remarks during the open- ing general session. • Brennan and Mook traveled through Europe for various conferences, meetings and presentations. Stops included the Corporate Conference in the United Kingdom; the European Mentoring and Coaching Council (EMCC) in Sweden; the European Leaders’ Meeting in Bratislava; and the ICF Netherlands meeting in the Netherlands. • The global Board met before the Kay Cannon and Diane Brennan with European INTERNATIONAL COACH FEDERATION Leaders in the Netherlands ICF Annual International Conference in Long Beach, California for the final face-to-face meeting of the year. 2007 Global Board in Long Beach, California, USA Karen Tweedie in China 23
  • 24. ICF International Coach Federation Additional Milestones of Note Elections for the 2008 ICF Gary Boyler was announced as These successes included the: Board of Directors the new ICF Executive Director in • launch of the ICF Online A record number of candidates March 2007. Boyler has more than Community; submitted applications in 2007, a 30 years of association, marketing • introduction of an ICF Past total of 21 credentialed members. and hospitality experience at com- Presidents page; The candidate pool reflected ICF’s panies such as the Project • work on the ICF Research Portal global nature with skilled and Management Institute (PMI), ; and accomplished individuals from International Association of • a usability audit of three continents and more specifi- Holiday Inns, Inc. (IAHI), Meeting Coachfederation.org. cally 12 countries. Professionals International (MPI) and Servico Management In 2007, there were 1,012,744 vis- Following a month of intense Corporation. He is the recipient of its to the ICF Web site. The aver- deliberation, the ICF Nominating more than 60 awards in market- age length of these visits was Committee proposed a slate of ing, advertising, editorial writing, eight minutes, 15 seconds. officers and directors composed of creativity and publications. Boyler an Australian, five Europeans, a was a strong global addition to the ICF Credential Logos Canadian and one individual from ICF staff. Redesigned the United States. The slate, Revised ICF Credential logos which was accepted by the ICF ICF Chapter Assistance with were made available to ICF membership, also included the Regulatory Issues Credentialed coaches. These first non-North American candidate ICF Chapters were encouraged to logos were redesigned in order to for the chief elected officer posi- appoint a regulatory liaison to be in closer alignment with the INTERNATIONAL COACH FEDERATION tion of ICF President. serve as a point of contact and overall ICF brand. Consistency in local guard, monitoring any local displaying all ICF logos is the key New ICF Executive Director regulatory issues with the assis- toward ensuring strong brand With the promotion of Lisa Simon, tance of the ICF Regulatory recognition and projecting a con- ICF's Executive Director for the Committee and ICF Headquarters. sistent image of the association. past two years, to executive vice president of Host ICF Online Enhancements Communications’ association During 2007, the ICF had several management division, the ICF accomplishments relating to the began interviewing for a new ICF Web site and systems avail- executive director. able through the Web site. 24
  • 25. 2007 Annual Report International Coaching Week 2007 As part of the communication strategy for International Coaching Week, ICF Headquarters encour- aged ICF Chapters and members to promote the ICF Global Coaching Study during February 4-10, 2007. Key findings from the ICF Mourns Key Contributor study along with regional and country-specific information for The coaching profession lost a beloved friend and respected colleague with those areas from which the neces- the passing of Laura Whitworth, MCC, on February 28, 2007. Laura was a sary sample sizes were received long-time member and key contributor to the International Coach and sample press materials were Federation. provided to the membership prior to International Coaching Week. As a founder of the Professional and Personal Coaches Association (PPCA) in 1995, Laura spearheaded the formation of an international asso- New Member Kit Introduced ciation of coaches whose mission was to promote the ever wider use of In 2007, a new coaching and the principles upon which it is based, stimulate the growth member kit and development of coaching theory and application, provide a global containing docu- forum for the education and the free exchange of ideas, and set standards ments that outline of ethics, qualification and quality. That mission, as well as the ground- INTERNATIONAL COACH FEDERATION member benefits, breaking work and heart of the PPCA, were woven into the fabric of the basic ICF International Coach Federation when the PPCA merged with the ICF in information, and the ICFstrategic 1998. plan was created for new ICF members. This kit can be A special memoir tribute was held during the ICF Annual International accessed and downloaded from Conference in Long Beach, California during the final Super Session on both the ICF Web site and the file November 3. ICF President Kay Cannon, MBA, MCC, presented a $500 library of the ICF Online contribution to the Laura Whitworth Foundation on behalf of the ICF Community. Foundation. 25
  • 26. 2007 Annual Report ICF Financial Overview Fiscal Year 2008 (ending March 31, 2008) Pending Audit All figures shown are in USD. For Fiscal Year 2008, the ICF realized net income of $491,789 which becomes the annual contribution to reserves. Other points of interest include the following: • Net income for FY 2008 was $30,000 more than FY 2007. • Although the results for the Annual International Conference were down versus budget, the shortfall was made up by membership and credentialing. • With net income projected to be $491K, the reserve balance will be approximately $1,295,026. This is pending any changes resulting from the audit. To insure financial stability and be appropriately prudent, the ICF needs to achieve a reserve equal to six months operating expenses. The assoication has a way to go in order to achieve this amount, currently equivalent to $2 million. On the next page are charts depicting FY 2008 revenues and expenses by source as well as percentage, prior to the audit. 26
  • 27. Fiscal 2008 Annual Report Financial Charts INTERNATIONAL COACH FEDERATION All figures shown are in USD. 27
  • 28. ICF International Coach Federation Our Global Journey Continues The ICF moved in a multitude of appropriate directions during 2007 and is poised to reach many additional milestones in the future. There are any number of remaining challenges and opportunities to address with- in the ICF global coaching community. Our passionate and engaged membership will continue to make an ever increasing number of valuable contributions to both the profession and the world. Collectively, with a strategic knowledge-based approach, we are committed to advancing the art, science and prac- tice of the coaching profession in order to reach ever higher levels of accomplishment. We have already embarked on the next segments of a mutually beneficial ICF global membership journey to ensure that coaching is truly an integral part of society. INTERNATIONAL COACH FEDERATION Your Partners in Progress - The ICF Staff Gary Boyler, Executive Director Denise Stenzel, Director of Meetings & Events Magdalena Mook, Assistant Executive Director Jackie Burton, Event Coordinator Jessica Belsky, Administrative Assistant George Rogers, Director of Credentialing & Program Accreditation Don Whittle, Director of Membership Wesley Bullock, Credentialing and Program Accreditation Coordinator Mark Ruth, Research & Education Manager Meaghan Thomas, Credentialing Coordinator Ann Belcher, Marketing Manager Josh Casey, Sales Account Executive Kristin Hogue, Marketing Coordinator Sherrie Harvey, Credentialing Assistant Amy Richardson, Marketing Coordinator 28
  • 29. INTERNATIONAL COACH FEDERATION 2365 Harrodsburg Rd, Suite A325 Lexington, KY 40504 Ph: 888.423.3131 // +1.859.219.3580 // F: +1.859.226.4411 icfheadquarters@coachfederation.org