The document discusses how social media research can provide insights into the baby products industry. It notes that parents frequently use the internet and social media to discuss child-rearing issues, share experiences and reviews of products. Online communities worldwide represent a valuable resource for discovering parents' needs and preferences, which can inform innovation. The document provides statistics on mothers' internet and social media usage and spending on baby goods. It suggests that social media research methods like netnography and social media mining can offer understanding of topics, sentiments and trends discussed by parents online.