Managing credentials on-premise and in the cloud. With over 12 million users worldwide, Hitachi ID Password Manager is the leading credential management solution. It lowers IT support cost and improves user service by eliminating problems and diverting resolution to self-service. Password Manager includes password synchronization, single sign-on and self-service password reset. http://hitachi-id.com/password-manager/

1. ©2013HitachiIDSystems,Inc.Allrightsreserved.
Allothermarks,symbolsandtrademarksarethepropertyoftheirrespectiveowners.
HitachiIDPasswordManager
Reducecalldurationatthehelpdesk
Callstothehelpdeskareresolvedquicklybycombininganalystauthentication,caller
authentication,passwordorPINresetandincidenttrackingintoasimplewebportal.
AssistedService
Fewerpasswordsforuserstomanageandremember
Transparentpasswordsynchronization:Whenuserschangeonepassword,othersareautomatically
settothesamevalue.
Web-basedpasswordsynchronization:Usersareremindedtochangetheirpasswordsbefore
expiration.Theychooseasingle,newpasswordwithawebuserinterface(UI)thatexplainspolicy
andthesystemsthatwillbeaffected.
PasswordSynchronization
Userscanresolvetheirownloginproblems
UserswhoforgettheirpasswordortriggeralockoutcanaccessPasswordManagerfromaweb
browser,PCloginscreen,smartphoneorvoicecall.Theysigninusingsecurityquestions,
biometrics,asmartcard,aone-timepasswordtokenormobilephoneauthenticationandcanreset
passwordsorclearlockoutswithoutcallingthehelpdesk.
RSASecurIDtokenuserscanresettheirtokenPIN,resynchronizeitsinternalclockwiththeserveror
getemergencypasscodesusingabrowserortelephone.
SmartcarduserscanresettheirPINfromthePCloginscreenorawebbrowser.
Self-ServicePasswordandPinReset
Self-serviceforuserswhocannotbootWindows
UserswhosePCshavefulldiskencryptionandwhohaveforgottentheirpre-bootpasswordcan
accessaself-servicekeyrecoveryprocessviatelephone,eliminatinghelpdeskcallsanduser
down-time.
DiskEncryptionKeyRecovery
Meetingtheneedsofmobileusers
HitachiIDPasswordManagerisavailablewhereusersneedit:fromafullsizeorsmartphoneweb
browser,overatelephone,fromtheloginscreenofaPCconnectedtothecorporatenetworkor
evenfromtheloginscreenofanoff-linelaptopwithcachedcredentials,usingatemporaryVPN
connection,viaapublicWiFihotspot.
hitachi-id.com
AlwaysAvailable
Userscopewithcomplexitybychoosingeasily
guessedpasswords,writingdowntheir
passwordsorneverchangingtheirpasswords.
Security
Expiredorforgottenpasswordsforceuserstocall
thehelpdeskforassistance,accountingfor30%
ofcallvolumeandcosting$25to$35percall.
SupportCost
Valuabletimeislostwhenuserswaitforthehelp
desktoresettheirforgottenorlocked-out
passwords.
Productivity
Challenges
OrganizationsthatdeployHitachiIDPassword
Managereliminate85% ofthepassword-related
helpdeskworkload.Peakcallvolume,after
weekendsandholidays,isreduced.
Organizationscanre-assignsupportstafftomore
importantwork.
ReturnonInvestment
Withover12millionusersworldwide,HitachiIDPasswordManageristhe
leadingcredentialmanagementsolution.ItlowersITsupportcostandimproves
userservicebyeliminatingproblemsanddivertingresolutiontoself-service.
PasswordManagerincludespasswordsynchronization,singlesign-onand
self-servicepasswordreset.
Managingcredentialson-premiseandinthecloud.

2. Readthisbrochureonline:
©2013HitachiIDSystems,Inc.Allrightsreserved.
Allothermarks,symbolsandtrademarksarethepropertyoftheirrespectiveowners.
HitachiIDPasswordManager 2
RSASecurID,ActivIdentityActivClient
AuthenticationTechnology
McAfeeEndpointEncryption,CheckPointFullDiskEncryption,
PGPWholeDiskEncryption
FullDiskEncryption
WebExConnect,GoogleApps,Salesforce.com,UltiProHR,
Office365,Cybershift
Cloud/SaaS
API,SSH,Webservice,Browseremulation,Telnet,TN3270,
TN5250,HTTP(S),SQLinjection,LDAPattributesand
command-line
FlexibleAgents
NetworkdevicesandVPNsviaAD,LDAP,SSH
Networking
OracleeBiz,PeopleSoft,SAPR/3,JDEandmore
Application
z/OSwithRACF,TopSecretorACF/2;iSeries;ScriptsforVM/ESA,
Unisys,Siemens,OpenVMS,Tandem
Mainframes/Mini
Linux,Solaris,AIX,HP-UXwithpasswd,shadow,TCB,Kerberos,
NISorNIS+
Unix
Oracle,Sybase,SQLServer,DB2/UDB
Database
Windows,NetWare,Samba,NASappliances
File/Print
Windows/ActiveDirectory,LDAP,eDirectory,NDS
Directory
IncludedConnectors
IncidentManagementIntegrations
Automaticallycreate,updateandcloseticketson:
•AxiosAssyst •BMC/RemedyARS
•BMCSDE •CAUnicenter
•ClarifyeFrontOffice •FrontRangeHEAT
•HPServiceManager •NumaraTrack-IT!
•Symantec/Altiris •TivoliServiceDesk
•ServiceNow•ServiceNow
Additionalintegrationsviae-mail,ODBC,webservicesandweb
formsareavailable.
HitachiIDPasswordManagerispartoftheHitachiID
ManagementSuite,whichalsoincludes:IdentityManagerforuser
provisioningandPrivilegedAccessManagertosecure
administratorandserviceaccounts.
Formoreinformation,pleasevisit:http://hitachi-id.com/
orcall:1.403.233.0740|1.877.386.0372
Passwordcomplexity,expiry,authenticationanddelegatedadministration
•Newpasswordsmustsatisfycomplexity,historyanddictionarychecks.
•Usersareremindedandcanbeforcedtochangepasswordsregularly.
•Authenticationissubjecttocontextualrules,suchas“VPNusersmustuseatoken.”
•Therighttoresetanotheruser’spasswordscanbebasedonrelationships,suchas“helpdesk
usersinFloridacanresetADpasswordsforusersintheSoutheast.”
•Robustsecurityquestionssupport:
-Multiplesetsofmultiplequestions.-Multiplesetsofmultiplequestions.
-Randomsampling.
-Standardanduser-definedquestions.
-Unlimitednumberofquestionsperuser.
-Answercomplexitychecking.
-Approximateansweratauthenticationtime.
SecurityPolicyEngines
Automaticallysignusersintoapplications
HitachiIDLoginManager(includedwithPasswordManager)detectsappsthatusethesameIDor
passwordasWindowsandautomaticallyinsertsthosecredentials.Usersenjoysinglesign-on
withouthavingtomaintainapasswordwalletorbeingforcedtouseanSSO-equippedPC.
SingleSign-On
Quicklyinstall,integrateandenroll
Includedconnectorsandbuilt-inprocessesminimizedeploymenteffort.
•Over100connectorstocommonsystemsandapplicationsareincluded.
•Built-inauto-discoveryconstructsandpopulatesuserprofiles.
•Self-serviceandautomatedloginIDmappingacrossapplications.
•Built-inprocesstomanagethepaceofenrollmentinvitations.
•Singlesign-ontechnologyisincludedandrequiresminimalconfiguration.
•Telephonyintegrationisincludedandpre-configured.•Telephonyintegrationisincludedandpre-configured.
RapidDeployment