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Hitachi ID Password Manager Brochure

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Managing credentials on-premise and in the cloud. …

Managing credentials on-premise and in the cloud.

With over 12 million users worldwide, Hitachi ID Password Manager is the leading credential management solution. It lowers IT support cost and improves user service by eliminating problems and diverting resolution to self-service.
Password Manager includes password synchronization, single sign-on and self-service password reset.

http://hitachi-id.com/password-manager/

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  • 1. ©2013HitachiIDSystems,Inc.Allrightsreserved.Allothermarks,symbolsandtrademarksarethepropertyoftheirrespectiveowners.HitachiIDPasswordManagerReducecalldurationatthehelpdeskCallstothehelpdeskareresolvedquicklybycombininganalystauthentication,callerauthentication,passwordorPINresetandincidenttrackingintoasimplewebportal.AssistedServiceFewerpasswordsforuserstomanageandrememberTransparentpasswordsynchronization:Whenuserschangeonepassword,othersareautomaticallysettothesamevalue.Web-basedpasswordsynchronization:Usersareremindedtochangetheirpasswordsbeforeexpiration.Theychooseasingle,newpasswordwithawebuserinterface(UI)thatexplainspolicyandthesystemsthatwillbeaffected.PasswordSynchronizationUserscanresolvetheirownloginproblemsUserswhoforgettheirpasswordortriggeralockoutcanaccessPasswordManagerfromawebbrowser,PCloginscreen,smartphoneorvoicecall.Theysigninusingsecurityquestions,biometrics,asmartcard,aone-timepasswordtokenormobilephoneauthenticationandcanresetpasswordsorclearlockoutswithoutcallingthehelpdesk.RSASecurIDtokenuserscanresettheirtokenPIN,resynchronizeitsinternalclockwiththeserverorgetemergencypasscodesusingabrowserortelephone.SmartcarduserscanresettheirPINfromthePCloginscreenorawebbrowser.Self-ServicePasswordandPinResetSelf-serviceforuserswhocannotbootWindowsUserswhosePCshavefulldiskencryptionandwhohaveforgottentheirpre-bootpasswordcanaccessaself-servicekeyrecoveryprocessviatelephone,eliminatinghelpdeskcallsanduserdown-time.DiskEncryptionKeyRecoveryMeetingtheneedsofmobileusersHitachiIDPasswordManagerisavailablewhereusersneedit:fromafullsizeorsmartphonewebbrowser,overatelephone,fromtheloginscreenofaPCconnectedtothecorporatenetworkorevenfromtheloginscreenofanoff-linelaptopwithcachedcredentials,usingatemporaryVPNconnection,viaapublicWiFihotspot.hitachi-id.comAlwaysAvailableUserscopewithcomplexitybychoosingeasilyguessedpasswords,writingdowntheirpasswordsorneverchangingtheirpasswords.SecurityExpiredorforgottenpasswordsforceuserstocallthehelpdeskforassistance,accountingfor30%ofcallvolumeandcosting$25to$35percall.SupportCostValuabletimeislostwhenuserswaitforthehelpdesktoresettheirforgottenorlocked-outpasswords.ProductivityChallengesOrganizationsthatdeployHitachiIDPasswordManagereliminate85% ofthepassword-relatedhelpdeskworkload.Peakcallvolume,afterweekendsandholidays,isreduced.Organizationscanre-assignsupportstafftomoreimportantwork.ReturnonInvestmentWithover12millionusersworldwide,HitachiIDPasswordManageristheleadingcredentialmanagementsolution.ItlowersITsupportcostandimprovesuserservicebyeliminatingproblemsanddivertingresolutiontoself-service.PasswordManagerincludespasswordsynchronization,singlesign-onandself-servicepasswordreset.Managingcredentialson-premiseandinthecloud.
  • 2. Readthisbrochureonline:©2013HitachiIDSystems,Inc.Allrightsreserved.Allothermarks,symbolsandtrademarksarethepropertyoftheirrespectiveowners.HitachiIDPasswordManager 2RSASecurID,ActivIdentityActivClientAuthenticationTechnologyMcAfeeEndpointEncryption,CheckPointFullDiskEncryption,PGPWholeDiskEncryptionFullDiskEncryptionWebExConnect,GoogleApps,Salesforce.com,UltiProHR,Office365,CybershiftCloud/SaaSAPI,SSH,Webservice,Browseremulation,Telnet,TN3270,TN5250,HTTP(S),SQLinjection,LDAPattributesandcommand-lineFlexibleAgentsNetworkdevicesandVPNsviaAD,LDAP,SSHNetworkingOracleeBiz,PeopleSoft,SAPR/3,JDEandmoreApplicationz/OSwithRACF,TopSecretorACF/2;iSeries;ScriptsforVM/ESA,Unisys,Siemens,OpenVMS,TandemMainframes/MiniLinux,Solaris,AIX,HP-UXwithpasswd,shadow,TCB,Kerberos,NISorNIS+UnixOracle,Sybase,SQLServer,DB2/UDBDatabaseWindows,NetWare,Samba,NASappliancesFile/PrintWindows/ActiveDirectory,LDAP,eDirectory,NDSDirectoryIncludedConnectorsIncidentManagementIntegrationsAutomaticallycreate,updateandcloseticketson:•AxiosAssyst •BMC/RemedyARS•BMCSDE •CAUnicenter•ClarifyeFrontOffice •FrontRangeHEAT•HPServiceManager •NumaraTrack-IT!•Symantec/Altiris •TivoliServiceDesk•ServiceNow•ServiceNowAdditionalintegrationsviae-mail,ODBC,webservicesandwebformsareavailable.HitachiIDPasswordManagerispartoftheHitachiIDManagementSuite,whichalsoincludes:IdentityManagerforuserprovisioningandPrivilegedAccessManagertosecureadministratorandserviceaccounts.Formoreinformation,pleasevisit:http://hitachi-id.com/orcall:1.403.233.0740|1.877.386.0372Passwordcomplexity,expiry,authenticationanddelegatedadministration•Newpasswordsmustsatisfycomplexity,historyanddictionarychecks.•Usersareremindedandcanbeforcedtochangepasswordsregularly.•Authenticationissubjecttocontextualrules,suchas“VPNusersmustuseatoken.”•Therighttoresetanotheruser’spasswordscanbebasedonrelationships,suchas“helpdeskusersinFloridacanresetADpasswordsforusersintheSoutheast.”•Robustsecurityquestionssupport:-Multiplesetsofmultiplequestions.-Multiplesetsofmultiplequestions.-Randomsampling.-Standardanduser-definedquestions.-Unlimitednumberofquestionsperuser.-Answercomplexitychecking.-Approximateansweratauthenticationtime.SecurityPolicyEnginesAutomaticallysignusersintoapplicationsHitachiIDLoginManager(includedwithPasswordManager)detectsappsthatusethesameIDorpasswordasWindowsandautomaticallyinsertsthosecredentials.Usersenjoysinglesign-onwithouthavingtomaintainapasswordwalletorbeingforcedtouseanSSO-equippedPC.SingleSign-OnQuicklyinstall,integrateandenrollIncludedconnectorsandbuilt-inprocessesminimizedeploymenteffort.•Over100connectorstocommonsystemsandapplicationsareincluded.•Built-inauto-discoveryconstructsandpopulatesuserprofiles.•Self-serviceandautomatedloginIDmappingacrossapplications.•Built-inprocesstomanagethepaceofenrollmentinvitations.•Singlesign-ontechnologyisincludedandrequiresminimalconfiguration.•Telephonyintegrationisincludedandpre-configured.•Telephonyintegrationisincludedandpre-configured.RapidDeployment

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