1. The document discusses how business realities will change by 2020, with emerging markets dominating, increased regulations, and social networking and data analytics transforming decision making.
2. It also describes how the world of business is evolving, with different locations handling product design, manufacturing, distribution, and customer support. Talent will be the key differentiator for companies.
3. The document outlines traits that will make leaders "future ready," including having the right attitude, challenging the status quo, having courage, leading from behind, and creating a work environment where employees feel acknowledged, involved, and respected.