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Improving performance to finance sustainable growth 
Via A. da Recanate 1, 20124 Milan 
Tel. +39 02 80583223 
Fax. +39 02 80583227 
www.lowendalmasai.com
Lowendalmasaï - Copyright 2014 ® - 2 
São Paulo 
Mumbai 
Sydney 
Hanoi 
Shanghai 
Tokyo 
Astana 
Moscow 
Tel Aviv 
Tunisi 
Izmir 
Istanbul 
Consulting Office 
Sourcing Office 
Strategic Partner 
London 
Madrid 
Paris 
Milan 
Rome 
Düsseldorf 
Copenhagen 
Barcelona 
Lisbon 
Bratislava 
Prague 
Oslo 
Geneva 
Amsterdam 
Thessaloniki 
400 EMPLOYEES IN THE WORLD 
2,500 ACTIVE CLIENTS FROM ALL BUSINESS SECTORS 
20 YEARS OF EXPERIENCE 
We support our Clients at local and global level providing innovative solutions which lead to measurable and sustainable results 
Corporate Profile 
Enterprise Cost Management: we aim at reducing enterprise costs generating cash and lightening tax burden, without resorting to cuts or human capital reductions
Lowendalmasaï - Copyright 2014 ® - 3 
Our areas of expertise are characterized by an efficient combination of strategy and pragmatism 
Enterprise Cost Management
Lowendalmasaï - Copyright 2014 ® - 4 
Lowendalmasaï remuneration model (fixed and variable fees) is orientated to success and based on tangible and measurable results 
Results 
% 
Lowendalmasaï 
Variable Fee 
Lowendalmasai key assets 
Lowendalmasaï key success factors 
•Lowendalmasaï success fee is based on reached and validated results 
•We always align our objectives with the client’s 
•Lowendalmasaï aims at providing effective and durable results, as we base our success on the client’s satisfaction 
Operational support 
•Coaching during implementation 
•Doers, not sayers 
Know How 
•Successful methodology 
•Cost optimization specialization 
•Business sector expertise 
Results 
•Tangible and measurable results 
•Partnership 
Collaboration with the Client 
•Culture based on listening 
•Relationship with operational contact people 
Lowendalmasaï garantees:
Lowendalmasaï - Copyright 2014 ® - 5 
We are proud of our prestigious Client portfolio, which includes both 
international groups and middle-sized dynamic companies 
Transport Logistics & Services 
Automotive & Aerospace 
Energy and Oil & Gas 
Chemical-Pharma & Healthcare 
Food Beverage & HoReCa 
Retail Distribution and Consumer 
Goods 
Banking Finance Insurance 
Luxury & Fashion 
IT Electronics & Appliances 
Industry & Construction 
Advertising, Publishing & Services 
Our Clients
Lowendalmasaï - Copyright 2014 ® - 6 
Improving purchasing processes and performances, through the application of three main levers 
Purchasing and Cost Performance 
1. COST OPTIMIZATION 
.Process and organization mapping 
.Improvements identification in decisional flows and procedures 
.Process Design and Redesign 
.Gap Analysis on organization and skills 
.Change Management 
.Business Process Outsourcing 
.Risk Management 
2. ORGANIZATION & PROCESSES 
3. REDESIGN TO COST / VALUE ANALYSIS 
.Design based on Cost Target 
.Value analysis on Products and Services 
.Identification and evaluation of needs and functions 
.Assessment of current solutions 
.Identification of alternatives 
.Reduction of operative and procurement costs 
.Strategic analysis on supplier market and portfolio 
.Cost structure analysis 
.Sourcing , tender and e-auction implementation 
.Negotiation 
.Saving Track / Know-how transfer 
How ? 
How ? 
Need 
Service function 
Service function 
Tech. function 
What for ? 
Tech. function 
Tech. function 
Tech. function
Lowendalmasaï - Copyright 2014 ® - 7 
A methodology that sets measurable objectives 
•Reduction of DSO and DIO, DPO extension 
•Reduction of Credit Risk 
•Reduction of inventory levels and SLOBs 
Contract To Cash – CTC 
Procurement strategy, 
budget 
and forecast process 
Evaluating (goods and 
documentation) 
Invoice 
Processing 
Payment 
Terms 
Product range 
management 
Demand 
forecasting 
Sales order processing 
and customer service 
Materials planning, 
purchasing and 
replenishment 
Manufacturing 
Scheduling and 
Execution 
Finished goods 
warehousing, 
Inventory management 
Sales and Quote 
Management 
Credit and Risk 
Management 
Order Processing 
Invoicing 
Terms 
Collection 
Management 
Dispute Management 
Cash 
Application 
Procurement strategy, 
budget and process 
forecast 
Sourcing, selecting 
and contracting 
Originating 
requirements and 
ordering 
Tracking, receiving 
and evaluating (goods 
and documentation) 
Invoice processing 
Terms 
Payment 
Product range 
management 
Demand 
forecasting 
Sales order processing 
and customer service 
Material planning, 
purchasing and 
replenishment 
Manufacturing 
scheduling and 
execution 
Inventory 
management 
Finished goods 
warehousing 
distribution and 
logistics 
Procure To Pay – PTP 
Forecast to Fulfill – FTF 
•Development of tools for credit management, tailored on client needs 
•Algorithm design according to the sector and to the kind of business 
•Multi Language 
•Outsourcing management of different phases of Contract to Cash and procure to Pay 
•In-house collection to improve cash and preserving relationship with the Clients 
•Trade-off of short, medium and long period objectives 
•Multi-dipartimental trainings according to Client needs 
•Training based on business cases and workshops 
•Dashboard to monitor performances 
Sistemi 
Operative support 
Organization and processes 
People 
Change management 
Individual Training 
Collective Training 
Coaching 
Process re-engineering Revenue assurance Policy and procedures Reporting 
Business Process Outsourcing Cash Marathon Cash Securitization Temporary Management 
Cash Flow Forecasting Collection Management Protests Management Credit Risk Management 
Cash flow optimization to increase liquidity 
Working Capital Optimization
Lowendalmasaï - Copyright 2014 ® - 8 
Management of the VAT refund process with international staff, benefiting from the well- established relation with Fiscal Administrations: 
•Document audit and formal and substantial review 
•Refund request preparation and submission 
•Queries follow up and management 
•Refund achievement 
Optimization of flows and VAT compliance: 
•Direct VAT registration 
•Fiscal representation 
•Vat Management 
•E-commerce 
Flow optimization (Customs Planning) and risk area identification: 
•Document analysis 
•Flow mapping 
•Revision of logistics related contract 
•AEO certification 
«On demand» consulting service: 
•Due diligence projects 
•Training on custom related themes 
•Regulatory consulting 
•Modular training 
•E-shopping projects 
Drafting of documents and continuous law updating 
•Diagnosis and strategy 
•Benchmarking 
•Master and Country File 
•Monitoring and follow-up with administrations 
Audit and database creation of physical inventory and reconciliation with the ledger 
IT tool which maps and monitors cash income and expenses in order to identify all potential errors 
Optimization of foreign and local VAT 
Compliance 
Customs 
Training and consultancy 
Transfer 
pricing 
Fixed Asset Management 
VAT Track 
Local Taxes 
Optimization of taxes related on the cadastral value (IMU, Tares): 
•Feasibility study 
•Drafting and submission of the dossier necessary for correction 
•Submission and follow-up of claims 
Turning taxation into opportunity 
Fiscal Cost Optimization
Lowendalmasaï - Copyright 2014 ® - 9 
Social charges 
Processes and tools 
Mandatory insurances 
•Process re-engineering 
•Development of risk scenarios and saving opportunities 
•Change management 
•“As is” picture 
•Developing strategies to solve critical issues 
•Processing policies and procedures 
•Checking operational accuracy 
•Saving opportunity identification 
•Operational support to achieve the identified opportunities 
•Analysis of the adopted funding mix 
•Identification of not exploited opportunities 
•Support in fund management 
•Job position checking and renewal 
•Development of risk scenarios and saving opportunities 
•Operational support to solve critical issues and achieve saving objectives 
•Injury analysis 
•Identification of recoverable amount 
•Operational support in the recovering process 
Process Analysis 
Compliance 
Payroll analysis 
Training funding scheme 
Employee safety insurance 
Appeal against third parties 
Two methodological approaches: 
Bottom Up 
Focused on specific issues 
Top Down 
Drawing a clear and complete picture of the HR area 
360° analysis of personnel management processes and tools focusing on three macro-areas: 
Company efficiency in HR process 
Labour Cost Optimization
Lowendalmasaï - Copyright 2014 ® - 10 
INNOVATION 
TECHNICAL 
DIFFICULTIES 
SCIENTIFIC 
METHODOLOGY 
ELIGIBLE 
EXPENSES 
Anticipate issues instead of trying to solve them 
Detect funding and facilitations with a strategic point of view 
Exploit apparently hidden opportunities if observed at Country level 
ONE INTERNATIONAL TEAM TO: 
TAX INCENTIVES 
Tax credit 
Superdeduction 
FUNDINGS 
Direct Funding 
Credit Facility 
IN ORDER TO OBTAIN 
Deduction: 100% 
Duration: 2014 
Topics: R&D related personnel cost (Base research, applied research and industrial development) 
Contribution: 70-100% 
Duration: 2014-2020 
Budget: 70 B€ 
Topics: Excellent science, Industrial leadership 
Societal challenge 
Contribution: 50% 
Duration: 2014-2016 
Budget: 600 M€ 
Topics: R&D expense increase 
R&D TAX CREDIT 
HORIZON 2020 
IRAP DEDUCTION 
SOME OPPORTUNITIES 
Managing innovation providing external funds 
Financing Innovation
Lowendalmasaï - Copyright 2014 ® - 11 
BUSINESS FACTORS 
Clients 
Volumes engaged 
Demand planning 
ENDOGENOUS FACTORS 
Enterprise inputs 
Purchasing contracts 
Selling contracts 
Risk Management Policy 
EXOGENOUS FACTORS 
Commodity and currency market 
Market related risk 
MaK 
Metodologia Acquisto Kommodity 
MAK – Commodity Risk 
The MAK model dynamically measures and quantified the risk linked to commodity purchasing 
Client & Vendor Rating 
Tool used to support credit and supplier risk management, generating an authomatic rating (monthly) 
Objectives 
•Reduce credit risk and monitor supplier risk (solvency, financial difficulties…) 
•Define a client and supplier rating model 
•Evaluate the overdraft 
•Speed-up inbound and outbound order processing 
•Improving reporting and control systems 
LM – Risk 
•Interface with company systems and external data sources 
•Monthly evaluation of clients and suppliers rating using n data sources 
•Monthly translation of the rating into a dynamic reliability level 
•Management of n moments of risk evaluation (at the order, shipment,…) 
Risk 
•DAU recovery and related customs documetns 
Customs 
•Redaction of Master File, Country File and Benchmark 
Transfer Pricing 
•Analysis of INAIL and INPS contribution 
Labour Costs 
Sanction risk reduction and processes securitization 
Strategic consulting and processes’ optimization 
Fiscal Compliance 
We use propriety tools to dynamically measure risks linked to purchasing, credits and tax 
Risk Management
Lowendalmasaï Italy 
Via Antonio da Recanate 1 – 20124 Milan 
Tel: +39 02 80 58 32 23 – Fax: +39 02 80 58 32 27 
www.lowendalmasai.com 
Paris - HQ EUROATRIUM 7, rue Emmy Noether 93400 St Ouen France T : 33 (0) 1 83 72 72 00 
London 5th Floor Bridewell Gate 9 Bridewell Place EC4V 6AW – London, United Kingdom Tel. +44 (0) 203 697 81 00 
Lisbon Rua da Misericórdia 76, 1200-273,Lisbon Portugal T: (+351) 213 210 219 
Düsseldorf 
Louise-Dumont-Str. 5 D-40211, Germany 
T: +49 (0) 211 71 06 75 0 
Madrid Avenida de Bruselas, 7, 28108,Alcobendas, Spain T : +34 91 319 28 75 
Barcelona 
Torre Inbisa 
Plaça Europa, 9 – Planta 14-A 
L’Hospitalet de Llobregat 
08908 Barcelona - Spain 
Tel: (+34) 93 201 07 00 
Amsterdam Mauritsstraat 11 2011 VN, Harlem, Netherland T: +31 23 511 2980 
Shanghai 
Hong-Kong Plaza, 283 Middle 
Huaihai Road, Room 1503, 
Shanghai 200021, China T: +86 (21)63411255 
Tokyo Kitasando DT Bldg. 5F, 4-16-7Sendagaya Shibuya-ku, TOKYO 151-0051 - Japan T : +81 (0)3 6661 4501 
Rome Via Salaria, 58 00198, Rome, Italy

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Lowendalmasaï enterprise cost management

  • 1. Improving performance to finance sustainable growth Via A. da Recanate 1, 20124 Milan Tel. +39 02 80583223 Fax. +39 02 80583227 www.lowendalmasai.com
  • 2. Lowendalmasaï - Copyright 2014 ® - 2 São Paulo Mumbai Sydney Hanoi Shanghai Tokyo Astana Moscow Tel Aviv Tunisi Izmir Istanbul Consulting Office Sourcing Office Strategic Partner London Madrid Paris Milan Rome Düsseldorf Copenhagen Barcelona Lisbon Bratislava Prague Oslo Geneva Amsterdam Thessaloniki 400 EMPLOYEES IN THE WORLD 2,500 ACTIVE CLIENTS FROM ALL BUSINESS SECTORS 20 YEARS OF EXPERIENCE We support our Clients at local and global level providing innovative solutions which lead to measurable and sustainable results Corporate Profile Enterprise Cost Management: we aim at reducing enterprise costs generating cash and lightening tax burden, without resorting to cuts or human capital reductions
  • 3. Lowendalmasaï - Copyright 2014 ® - 3 Our areas of expertise are characterized by an efficient combination of strategy and pragmatism Enterprise Cost Management
  • 4. Lowendalmasaï - Copyright 2014 ® - 4 Lowendalmasaï remuneration model (fixed and variable fees) is orientated to success and based on tangible and measurable results Results % Lowendalmasaï Variable Fee Lowendalmasai key assets Lowendalmasaï key success factors •Lowendalmasaï success fee is based on reached and validated results •We always align our objectives with the client’s •Lowendalmasaï aims at providing effective and durable results, as we base our success on the client’s satisfaction Operational support •Coaching during implementation •Doers, not sayers Know How •Successful methodology •Cost optimization specialization •Business sector expertise Results •Tangible and measurable results •Partnership Collaboration with the Client •Culture based on listening •Relationship with operational contact people Lowendalmasaï garantees:
  • 5. Lowendalmasaï - Copyright 2014 ® - 5 We are proud of our prestigious Client portfolio, which includes both international groups and middle-sized dynamic companies Transport Logistics & Services Automotive & Aerospace Energy and Oil & Gas Chemical-Pharma & Healthcare Food Beverage & HoReCa Retail Distribution and Consumer Goods Banking Finance Insurance Luxury & Fashion IT Electronics & Appliances Industry & Construction Advertising, Publishing & Services Our Clients
  • 6. Lowendalmasaï - Copyright 2014 ® - 6 Improving purchasing processes and performances, through the application of three main levers Purchasing and Cost Performance 1. COST OPTIMIZATION .Process and organization mapping .Improvements identification in decisional flows and procedures .Process Design and Redesign .Gap Analysis on organization and skills .Change Management .Business Process Outsourcing .Risk Management 2. ORGANIZATION & PROCESSES 3. REDESIGN TO COST / VALUE ANALYSIS .Design based on Cost Target .Value analysis on Products and Services .Identification and evaluation of needs and functions .Assessment of current solutions .Identification of alternatives .Reduction of operative and procurement costs .Strategic analysis on supplier market and portfolio .Cost structure analysis .Sourcing , tender and e-auction implementation .Negotiation .Saving Track / Know-how transfer How ? How ? Need Service function Service function Tech. function What for ? Tech. function Tech. function Tech. function
  • 7. Lowendalmasaï - Copyright 2014 ® - 7 A methodology that sets measurable objectives •Reduction of DSO and DIO, DPO extension •Reduction of Credit Risk •Reduction of inventory levels and SLOBs Contract To Cash – CTC Procurement strategy, budget and forecast process Evaluating (goods and documentation) Invoice Processing Payment Terms Product range management Demand forecasting Sales order processing and customer service Materials planning, purchasing and replenishment Manufacturing Scheduling and Execution Finished goods warehousing, Inventory management Sales and Quote Management Credit and Risk Management Order Processing Invoicing Terms Collection Management Dispute Management Cash Application Procurement strategy, budget and process forecast Sourcing, selecting and contracting Originating requirements and ordering Tracking, receiving and evaluating (goods and documentation) Invoice processing Terms Payment Product range management Demand forecasting Sales order processing and customer service Material planning, purchasing and replenishment Manufacturing scheduling and execution Inventory management Finished goods warehousing distribution and logistics Procure To Pay – PTP Forecast to Fulfill – FTF •Development of tools for credit management, tailored on client needs •Algorithm design according to the sector and to the kind of business •Multi Language •Outsourcing management of different phases of Contract to Cash and procure to Pay •In-house collection to improve cash and preserving relationship with the Clients •Trade-off of short, medium and long period objectives •Multi-dipartimental trainings according to Client needs •Training based on business cases and workshops •Dashboard to monitor performances Sistemi Operative support Organization and processes People Change management Individual Training Collective Training Coaching Process re-engineering Revenue assurance Policy and procedures Reporting Business Process Outsourcing Cash Marathon Cash Securitization Temporary Management Cash Flow Forecasting Collection Management Protests Management Credit Risk Management Cash flow optimization to increase liquidity Working Capital Optimization
  • 8. Lowendalmasaï - Copyright 2014 ® - 8 Management of the VAT refund process with international staff, benefiting from the well- established relation with Fiscal Administrations: •Document audit and formal and substantial review •Refund request preparation and submission •Queries follow up and management •Refund achievement Optimization of flows and VAT compliance: •Direct VAT registration •Fiscal representation •Vat Management •E-commerce Flow optimization (Customs Planning) and risk area identification: •Document analysis •Flow mapping •Revision of logistics related contract •AEO certification «On demand» consulting service: •Due diligence projects •Training on custom related themes •Regulatory consulting •Modular training •E-shopping projects Drafting of documents and continuous law updating •Diagnosis and strategy •Benchmarking •Master and Country File •Monitoring and follow-up with administrations Audit and database creation of physical inventory and reconciliation with the ledger IT tool which maps and monitors cash income and expenses in order to identify all potential errors Optimization of foreign and local VAT Compliance Customs Training and consultancy Transfer pricing Fixed Asset Management VAT Track Local Taxes Optimization of taxes related on the cadastral value (IMU, Tares): •Feasibility study •Drafting and submission of the dossier necessary for correction •Submission and follow-up of claims Turning taxation into opportunity Fiscal Cost Optimization
  • 9. Lowendalmasaï - Copyright 2014 ® - 9 Social charges Processes and tools Mandatory insurances •Process re-engineering •Development of risk scenarios and saving opportunities •Change management •“As is” picture •Developing strategies to solve critical issues •Processing policies and procedures •Checking operational accuracy •Saving opportunity identification •Operational support to achieve the identified opportunities •Analysis of the adopted funding mix •Identification of not exploited opportunities •Support in fund management •Job position checking and renewal •Development of risk scenarios and saving opportunities •Operational support to solve critical issues and achieve saving objectives •Injury analysis •Identification of recoverable amount •Operational support in the recovering process Process Analysis Compliance Payroll analysis Training funding scheme Employee safety insurance Appeal against third parties Two methodological approaches: Bottom Up Focused on specific issues Top Down Drawing a clear and complete picture of the HR area 360° analysis of personnel management processes and tools focusing on three macro-areas: Company efficiency in HR process Labour Cost Optimization
  • 10. Lowendalmasaï - Copyright 2014 ® - 10 INNOVATION TECHNICAL DIFFICULTIES SCIENTIFIC METHODOLOGY ELIGIBLE EXPENSES Anticipate issues instead of trying to solve them Detect funding and facilitations with a strategic point of view Exploit apparently hidden opportunities if observed at Country level ONE INTERNATIONAL TEAM TO: TAX INCENTIVES Tax credit Superdeduction FUNDINGS Direct Funding Credit Facility IN ORDER TO OBTAIN Deduction: 100% Duration: 2014 Topics: R&D related personnel cost (Base research, applied research and industrial development) Contribution: 70-100% Duration: 2014-2020 Budget: 70 B€ Topics: Excellent science, Industrial leadership Societal challenge Contribution: 50% Duration: 2014-2016 Budget: 600 M€ Topics: R&D expense increase R&D TAX CREDIT HORIZON 2020 IRAP DEDUCTION SOME OPPORTUNITIES Managing innovation providing external funds Financing Innovation
  • 11. Lowendalmasaï - Copyright 2014 ® - 11 BUSINESS FACTORS Clients Volumes engaged Demand planning ENDOGENOUS FACTORS Enterprise inputs Purchasing contracts Selling contracts Risk Management Policy EXOGENOUS FACTORS Commodity and currency market Market related risk MaK Metodologia Acquisto Kommodity MAK – Commodity Risk The MAK model dynamically measures and quantified the risk linked to commodity purchasing Client & Vendor Rating Tool used to support credit and supplier risk management, generating an authomatic rating (monthly) Objectives •Reduce credit risk and monitor supplier risk (solvency, financial difficulties…) •Define a client and supplier rating model •Evaluate the overdraft •Speed-up inbound and outbound order processing •Improving reporting and control systems LM – Risk •Interface with company systems and external data sources •Monthly evaluation of clients and suppliers rating using n data sources •Monthly translation of the rating into a dynamic reliability level •Management of n moments of risk evaluation (at the order, shipment,…) Risk •DAU recovery and related customs documetns Customs •Redaction of Master File, Country File and Benchmark Transfer Pricing •Analysis of INAIL and INPS contribution Labour Costs Sanction risk reduction and processes securitization Strategic consulting and processes’ optimization Fiscal Compliance We use propriety tools to dynamically measure risks linked to purchasing, credits and tax Risk Management
  • 12. Lowendalmasaï Italy Via Antonio da Recanate 1 – 20124 Milan Tel: +39 02 80 58 32 23 – Fax: +39 02 80 58 32 27 www.lowendalmasai.com Paris - HQ EUROATRIUM 7, rue Emmy Noether 93400 St Ouen France T : 33 (0) 1 83 72 72 00 London 5th Floor Bridewell Gate 9 Bridewell Place EC4V 6AW – London, United Kingdom Tel. +44 (0) 203 697 81 00 Lisbon Rua da Misericórdia 76, 1200-273,Lisbon Portugal T: (+351) 213 210 219 Düsseldorf Louise-Dumont-Str. 5 D-40211, Germany T: +49 (0) 211 71 06 75 0 Madrid Avenida de Bruselas, 7, 28108,Alcobendas, Spain T : +34 91 319 28 75 Barcelona Torre Inbisa Plaça Europa, 9 – Planta 14-A L’Hospitalet de Llobregat 08908 Barcelona - Spain Tel: (+34) 93 201 07 00 Amsterdam Mauritsstraat 11 2011 VN, Harlem, Netherland T: +31 23 511 2980 Shanghai Hong-Kong Plaza, 283 Middle Huaihai Road, Room 1503, Shanghai 200021, China T: +86 (21)63411255 Tokyo Kitasando DT Bldg. 5F, 4-16-7Sendagaya Shibuya-ku, TOKYO 151-0051 - Japan T : +81 (0)3 6661 4501 Rome Via Salaria, 58 00198, Rome, Italy