We created our Painted Picture to showcase where FlexPAC will be in 2017. After we heard Cameron Herold speak about having a Painted Picture at a Vistage meeting, we knew we needed our own. We feel it is important to have a vision in the form of a Painted Picture, so we can ensure that we are taking the right steps daily to reach our goals. Our vision drives all of our business today.

1. This is FlexPAC’s painted picture, so that we can see our future now and make it real. By
December of 2017, we will meet a number of goals, both fiscal and cultural. We’re going to
ensure our continued success by designating a very real image of where we will be in 2017, and
a road to get there. We want our employees, our suppliers, and our customers to understand our
goals as well, so that we can all work collectively to become bigger and better.
In December 2017:
FlexPAC is a $100 million company. Our atmosphere is fun, full of smiling and happy people.
People who are passionate about FlexPAC and our process, and who are focused on meeting our
customers’ expectations.
We offer the best packaging and facilities solutions available, but pair it with creative insights
and problem solving skills to provide our customers with a valuable resource that can solve their
problems.
Our central command is in Indianapolis, but we have branches in Indiana, Kentucky, Illinois,
Ohio, Michigan, and Iowa. We’re a force to be reckoned with in the Midwest.
We make things better: our customers, our people, our community.
We are:
 Happy employees, who come to work every day ready to make a difference, whether
within our facility or outside in the world.
 Employees who are open to change, who are open to the possibilities before us and who
don’t turn something down immediately because that’s the way we’ve always done it.
 People who engage in clear discussion surrounding the ideas that we all have, and
employees who are willing to share their ideas for making us a better company—both
culturally and fiscally.
 Employees who have an ownership mentality of the company.
 People who know our customers’ businesses better than they know it themselves.
 The right people in the right places doing the right things.
All employees see the further potential in FlexPAC. We’re continuously growing.
“Work” is a fun place, not somewhere you dread going in the morning.
We are “A” players, and leaders.
We are people who spend their lives thinking about what they can do to be better—not just
professionally, but socially, culturally, humanly. We are people who want to be better and strive
for it.
We do these things:
 Help our customers improve, through ideas, processes, and systems.

2.  Make it easy to do business with us.
 Meet all expectations.
 Deliver results.
 Create value, and monetize that value.
 Do what we say we’ll do.
 Communicate fluidly internally, from department to department, without breakdowns or
silos.
 Encourage one another to become better.
 Progress each day professionally and personally.
 Network with other people in our areas of responsibility.
 Set goals for ourselves, and strive to attain them.
 Lead by example.
We don’t compete, we create. We bring new ideas to our customers, solve more of their
problems. When our suppliers are also innovative, bring us new ideas that we can take to our
customers, we all thrive.
Our suppliers are:
 Innovative, breaking molds and reaching beyond what exists to create something newly
attainable, a new normal, a new better.
 Not simply in it for the money, but want to build on the relationships we’ve already
established with our customers. The money will be there when the relationship is there.
 Those who buy into the FlexPAC culture, and want to be a part of us as much as we are a
part of it.
 Suppliers who launch their innovative products through FlexPAC, because we’re like-
minded.
 Able to trust the sales rep that we take in to meet with our customers, to trust that they’re
not aiming to upsell and potentially ruin a good relationship.
We work directly with our suppliers to meet our customers’ every need.
We break down barriers for our suppliers, with them, and get better every day.
We take care of our customers. We are their partners. We are their unpaid employees. We
answer their questions, show them ways things can be more efficient, and ways they can save
money.
We do everything we’re capable of to satisfy a customer, and aren’t afraid to try new things
when the customer needs us to. All they have to do is ask. We engage with them in conversations,
about their business. We are the bridge that connects our customers’ departments. Their success
is our success, too.
Our customers:

3.  Know how to find creative ways to save money.
 Are operational change agents, people who are actively looking to change their
environment for the better by making it more efficient and effective, looking for solutions
to help them reach those goals.
 Remember us for more than just our prices. They remember us for our ideas, our
conversations, and the ways we help.
 Tell us what we can do to help solve their problems, and make their lives easier.
 Believe in the products like we do.
Our customers think like we do—we’re in the same frame of mind. We come up with solutions,
together.
This is our painted picture of FlexPAC in 2017. This is who we inherently are. This is what you
can be a part of.
This is empowerment. This is ours. Our culture does not belong to someone else. It’s ours to
make of what we will. And this is what it is.
We are the best in the Midwest.