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Outcome Findings of Canada’s At Home / Chez Soi Housing First Demonstration Program 
Tim Aubry, National Research Team, At Home/Chez Soi Project, School of Psychology, University of Ottawa, Ottawa, Ontario, Canada Geoffrey Nelson, National Research Team, At Home/Chez Soi Project, Dept. of Psychology, Wilfrid Laurier University, Waterloo, Ontario, Canada 9th European Research Conference – Homelessness in Times of Crisis, FEANTSA, Warsaw, Friday, September 19, 2014
/ 2 
Overview of Presentation 
1.Study design 
2.Description of Housing First Interventions 
3.Characteristics of participants 
4.Outcome findings 
5.Costing findings 
6.People with additonal needs
/ 3 
Study Design 
Pragmatic, multi-site, randomized, mixed methods field trial in five sites across Canada (Vancouver, Winnipeg, Toronto, Montreal, & Moncton) 
Investigation of effectiveness and cost-effectiveness of Housing First in Canadian contexts 
Model being tested with support at two levels of intensity (high needs = ACT) (moderate needs = ICM) vs. usual care
/ 4 
At Home/Chez Soi Housing First Approach 
+ 
Subsidized Housing 
Support 
(ACT or ICM)
/ 5 
Characteristics of Housing 
• No pre-conditions for housing 
• Scattered site private market units 
• Maximum of 30% of income for rent 
• Participants hold their own lease 
• Rights and responsibilities as a tenant
/ 6 
Types of Support Services 
Assertive Community Treatment (ACT): ACT 
•Multi-disciplinary team / wrap around service 
•Services and crisis coverage are available 24/7 
•Staff to client ratio of 1:10 
Intensive Case Management teams (ICM): 
•Case managers with individual caseloads 
•Outreach and coordination with other services 
•Teams available 12 hours per day 
•Staff to client ratio of 1:15
/ 7 
Who is in At Home/Chez Soi? 
•2148 participants 
•1158 in Housing First (HF) 
•990 in Treatment as Usual (TAU) 
•Primarily middle-aged 
•32% of participants are women 
•22% of participants identified as being an Aboriginal person 
•Typical total time homeless in participants’ lifetimes is nearly 5 years 
•All have one or more serious mental health issue 
•Majority have a concurrent disorder 
•More than 90% had at least one chronic physical health problem
/ 8 
Housing Outcomes of participants 
Close to 1,000 Canadians with significant histories of homelessness were successfully housed through At Home / Chez Soi 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
70% 
Housed all of the time 
Housed some of the time 
Housed none of the time 
Percentage of participants housed in the last six months of the study 
Housing First 
TAU
/ 9 
Housing: Stability – by Program 
Percentage of time housed
/ 10 
Housing: Stability – by Site 
Percentage of time housed
/ 11 
Social Outcome Findings 
HF participants in both ICM and ACT reported greater improvements than TAU participants in: 
Community Functioning 
Quality of Life
/ 12 
Social Outcomes: Community Functioning 
Average post BL differences are SIG 
for both ICM and ACT
/ 13 
Social Outcomes: Quality of Life 
Average post BL differences are SIG 
for both ICM and ACT
/ 14 
Health Outcome Findings 
•Both groups report improvements in: 
Substance use 
Mental health 
•Both groups maintained their physical health
/ 15 
HN average intervention cost nationally: $22,257 per person per year 
$10 invested in HF for High Need group : Average savings of $9.60 
Cost Analysis – High Need Group (ACT) 
$- 
$15.000 
$30.000 
$45.000 
$60.000 
$75.000 
$90.000 
TAU 
Housing First 
TAU 
Housing First 
Baseline 
0M to 21/24M 
HF
/ 16 
HN Group: Major cost offsets are office visits, hospitals, shelters, visits with other providers and jail or prison 
Cost Analysis – High Need Group (ACT) 
$(5.000) 
$(4.000) 
$(3.000) 
$(2.000) 
$(1.000) 
$0 
Office visits (non- study) 
Hospital (Physical) 
Emergency shelter 
Home visits (non- study) 
Jail/prison
/ 17 
$10 invested in HF for Moderate-Need group : Average savings of $3.42 
MN average intervention cost nationally: $14,177 per person per year 
Cost Analysis – Moderate Need Group (ICM) 
- $ 
10.000 $ 
20.000 $ 
30.000 $ 
40.000 $ 
50.000 $ 
60.000 $ 
TAU 
Housing First 
TAU 
Housing First 
Baseline 
0M to 21/24M 
HF
/ 18 
MN Group: Major cost offsets are shelters and SROs, but costs related to office visits to non study providers increase 
Cost Analysis- Moderate Need Group (ICM) 
$(2.500) 
$(2.000) 
$(1.500) 
$(1.000) 
$(500) 
$0 
$500 
$1.000 
$1.500 
Emergency shelter 
SRO (w support) 
Office visits (non-study)
/ 19 
Cost Analysis – based on Service use (High Users) 
- $ 
50.000 $ 
100.000 $ 
150.000 $ 
200.000 $ 
250.000 $ 
TD-TAU 
TD-HF 
TD-TAU 
TD-HF 
Baseline 
0M to 21/24M 
HF 
$10 invested in HF for TOP DECILE group : Average savings of $21.72 
TD – Top Decile
/ 20 
Cost Analysis – based on Service use (High Users) 
$(20.000) 
$(15.000) 
$(10.000) 
$(5.000) 
$0 
$5.000 
Hospital (Psychiatric) 
Home visits (non-study) 
Jail/prison 
Office visits (non-study) 
Hospital (Physical) 
Contacts with the police 
ER Visits 
Crisis housing 
SRO (w support) 
Psychiatric residential program 
Major cost offsets are hospitals, home visits, jail/prison office visits
/ 21 
Cost Analysis 
Overall Cost Analysis 
•Housing First costs $17,735 per person per year on average 
•Over the 2-year period following participant enrolment HF services resulted in average reductions of $12,073 in service costs per person. 
•Thus every $10 invested in HF services saved an average of $6.81. 
•The main cost offsets included: hospital (psychiatric), emergency shelter, hospital (physical) and office visits (non-study) 
Cost Analysis based on High Service Users 
•Among the 10% who prior to study entry had been using the most services, savings are even more dramatic. This group includes both moderate and high need participants (ICM and ACT) 
•The intervention cost $19,582 per person per year on average. Over the 2- year period following participant enrolment every $10 invested in HF saved an average of $21.72.
/ 22 
People with Additional Needs 
•HF worked well for clients with diverse ethnocultural backgrounds and circumstances. However for a small group of participants (about 13%) from whom HF as currently delivered did not result in stable housing in the first year. 
•This group tends to have longer histories of homelessness, lower educational levels, more connection to street-based social networks, more serious mental health conditions. 
•However, these variables although significant were not strong predictors of encountering housing difficulties in the first year. 
•Alternative approaches to addressing the unique needs of these clients were tried in some cities.
/ 23 
Consumer Narrative Sub-sample 
Narrative sub-sample comparable to the full sample 
• N=197 at 18-months, 10% of the total sample 
•No significant differences on more than 50 variables for full and sub-samples 
•Participants interviewed at baseline and 18-months 
•10% attrition rate over time, N=219 at baseline 
•13 life domains re: changes – e.g., typical day, education, work, housing 
•Each interview coded for life changes – positive, mixed/neutral, negative (Kappa=.77 for inter-rater reliability)
/ 24 
Consumer Narrative Sub-sample 
Coding example 
• Positive life change – “This is the first time, you know, that I’ve had a home… that I actually feel, like I’ve had supportive housing before, but I didn’t feel like I was safe. And, this is the first place like I… feel like I love to go home…I feel so safe. And…being safe is a major issue for me, you know?” 
• Mixed/neutral life change – “That’s what life is, cause it’s just like I said, like picking up, losing it all, picking up, losing it all, picking up, losing it all.” 
• Negative life change – “They discharged me to a hotel. I left the next day. It was noisy, bug-infested, full of drugs.”
/ 25 
Positive, Mixed/neutral, and Negative Life Changes by Site and by Treatment Condition 
Site 
HF – Type of Change 
TAU – Type of Change 
Positive 
Mixed/neutral 
Negative 
Positive 
Mixed/neutral 
Negative 
Moncton 
6 (75.0%) 
2 (25.0%) 
0 (0%) 
1 (12.5%) 
3 (37.5%) 
4 (50.0%) 
Montreal 
19 (70.3%) 
2 (7.4%) 
6 (22.3%) 
5 (27.7%) 
1 (5.6%) 
12 (66.7%) 
Toronto 
15 (71.4%) 
3 (14.3%) 
3 (14.3%) 
6 (50.0%) 
2 (16.7%) 
4 (33.3%) 
Vancouver 
12 (48.0%) 
12 (48.0%) 
1 (4.0%) 
6 (33.3%) 
9 (50.0%) 
3 (16.7%) 
Winnipeg 
15 (83%) 
13 (17%) 
0 (0%) 
3 (20.0%) 
10 (6.7%) 
2 (13.3%) 
All Sites 
67 (61%) 
32 (29%) 
10 (10%) 
21 (30%) 
25 (35%) 
25 (35%) 
Mantel Haenszel χ2=28.5, df=1, p=.0000001
/ 26 
Summary of Key Findings 
1.Housing First is doable in Canadian cities 
2.Fidelity to a Housing First model is essential 
3.Housing First can rapidly end homeless 
4.Housing First produces other positive outcomes 
5.Housing First makes good use of public dollars 
6.A small minority of individuals present with additional needs and fail to settle in HF
/ 27 
Acknowledgements 
This presentation: Carol Adair, David Streiner, Brianna Kopp, Scott Veldhuizen, Eric Latimer, Paula Goering 
The national At Home/Chez Soi project team: Jayne Barker, PhD, (2008-11), Cameron Keller (2011-14), and Catharine Hume (2014-present) MHCC National Project Leads; Paula Goering, RN, PhD, Research Lead, and approximately 40 investigators from across Canada and the US. In addition there were 5 site coordinators and numerous service and housing providers as well as persons with lived experience. 
This research has been made possible through a financial contribution from Health Canada to the Mental Health Commission of Canada. The views expressed herein solely represent the authors.
/ 28 
At Home/Chez Soi: National Research Team 
•Paula Goering, CAMH, University of Toronto, Research Lead 
•Carol Adair, University of Calgary 
•Tim Aubry, University of Ottawa 
•Jeffrey Hoch, St. Michael’s Hospital, University of Toronto, University of Western Ontario 
•Geoff Nelson, Wilfrid Laurier University 
•Myra Piat, Douglas Mental Health University Institute; McGill University 
•David Streiner, Baycrest Hospital; University of Toronto 
•Sam Tsemberis, Pathways to Housing, Inc
/ 29 
At Home/Chez Soi Local Leads 
Moncton: Tim Aubry, University of Ottawa; & Jimmy Bourque, Université de Moncton Toronto: Stephen Hwang, St. Michael’s Hospital, University of Toronto; Vicki Stergiopoulos, St. Michael’s Hospital, University of Toronto; & Pat O’Campo, St. Michael’s Hospital, University of Toronto Montreal: Eric Latimer, Institut Douglas, McGill University; & Christopher McAll, Université de Montréal Winnipeg: Jino Distastio, University of Winnipeg; & Jitender Sareen, University of Manitoba Vancouver: Julian Somers, Simon Fraser University; Michael Krausz, University of British Columbia; & Jim Frankish, University of British Columbia
/ 30 
Visit: www.mentalhealthcommission.ca (for detailed information and reports) Visit: www.nfb.hereathome.ca (for video short stories about the project and our participants) Visit: www.housingfirsttoolkit.ca (for the Canadian Housing First Toolkit) 
Questions? 
Contact: gnelson@wlu.ca 
or taubry@uottawa.ca

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Outcome Findings of Canada’s At Home / Chez Soi Housing First Demonstration Program

  • 1. Outcome Findings of Canada’s At Home / Chez Soi Housing First Demonstration Program Tim Aubry, National Research Team, At Home/Chez Soi Project, School of Psychology, University of Ottawa, Ottawa, Ontario, Canada Geoffrey Nelson, National Research Team, At Home/Chez Soi Project, Dept. of Psychology, Wilfrid Laurier University, Waterloo, Ontario, Canada 9th European Research Conference – Homelessness in Times of Crisis, FEANTSA, Warsaw, Friday, September 19, 2014
  • 2. / 2 Overview of Presentation 1.Study design 2.Description of Housing First Interventions 3.Characteristics of participants 4.Outcome findings 5.Costing findings 6.People with additonal needs
  • 3. / 3 Study Design Pragmatic, multi-site, randomized, mixed methods field trial in five sites across Canada (Vancouver, Winnipeg, Toronto, Montreal, & Moncton) Investigation of effectiveness and cost-effectiveness of Housing First in Canadian contexts Model being tested with support at two levels of intensity (high needs = ACT) (moderate needs = ICM) vs. usual care
  • 4. / 4 At Home/Chez Soi Housing First Approach + Subsidized Housing Support (ACT or ICM)
  • 5. / 5 Characteristics of Housing • No pre-conditions for housing • Scattered site private market units • Maximum of 30% of income for rent • Participants hold their own lease • Rights and responsibilities as a tenant
  • 6. / 6 Types of Support Services Assertive Community Treatment (ACT): ACT •Multi-disciplinary team / wrap around service •Services and crisis coverage are available 24/7 •Staff to client ratio of 1:10 Intensive Case Management teams (ICM): •Case managers with individual caseloads •Outreach and coordination with other services •Teams available 12 hours per day •Staff to client ratio of 1:15
  • 7. / 7 Who is in At Home/Chez Soi? •2148 participants •1158 in Housing First (HF) •990 in Treatment as Usual (TAU) •Primarily middle-aged •32% of participants are women •22% of participants identified as being an Aboriginal person •Typical total time homeless in participants’ lifetimes is nearly 5 years •All have one or more serious mental health issue •Majority have a concurrent disorder •More than 90% had at least one chronic physical health problem
  • 8. / 8 Housing Outcomes of participants Close to 1,000 Canadians with significant histories of homelessness were successfully housed through At Home / Chez Soi 0% 10% 20% 30% 40% 50% 60% 70% Housed all of the time Housed some of the time Housed none of the time Percentage of participants housed in the last six months of the study Housing First TAU
  • 9. / 9 Housing: Stability – by Program Percentage of time housed
  • 10. / 10 Housing: Stability – by Site Percentage of time housed
  • 11. / 11 Social Outcome Findings HF participants in both ICM and ACT reported greater improvements than TAU participants in: Community Functioning Quality of Life
  • 12. / 12 Social Outcomes: Community Functioning Average post BL differences are SIG for both ICM and ACT
  • 13. / 13 Social Outcomes: Quality of Life Average post BL differences are SIG for both ICM and ACT
  • 14. / 14 Health Outcome Findings •Both groups report improvements in: Substance use Mental health •Both groups maintained their physical health
  • 15. / 15 HN average intervention cost nationally: $22,257 per person per year $10 invested in HF for High Need group : Average savings of $9.60 Cost Analysis – High Need Group (ACT) $- $15.000 $30.000 $45.000 $60.000 $75.000 $90.000 TAU Housing First TAU Housing First Baseline 0M to 21/24M HF
  • 16. / 16 HN Group: Major cost offsets are office visits, hospitals, shelters, visits with other providers and jail or prison Cost Analysis – High Need Group (ACT) $(5.000) $(4.000) $(3.000) $(2.000) $(1.000) $0 Office visits (non- study) Hospital (Physical) Emergency shelter Home visits (non- study) Jail/prison
  • 17. / 17 $10 invested in HF for Moderate-Need group : Average savings of $3.42 MN average intervention cost nationally: $14,177 per person per year Cost Analysis – Moderate Need Group (ICM) - $ 10.000 $ 20.000 $ 30.000 $ 40.000 $ 50.000 $ 60.000 $ TAU Housing First TAU Housing First Baseline 0M to 21/24M HF
  • 18. / 18 MN Group: Major cost offsets are shelters and SROs, but costs related to office visits to non study providers increase Cost Analysis- Moderate Need Group (ICM) $(2.500) $(2.000) $(1.500) $(1.000) $(500) $0 $500 $1.000 $1.500 Emergency shelter SRO (w support) Office visits (non-study)
  • 19. / 19 Cost Analysis – based on Service use (High Users) - $ 50.000 $ 100.000 $ 150.000 $ 200.000 $ 250.000 $ TD-TAU TD-HF TD-TAU TD-HF Baseline 0M to 21/24M HF $10 invested in HF for TOP DECILE group : Average savings of $21.72 TD – Top Decile
  • 20. / 20 Cost Analysis – based on Service use (High Users) $(20.000) $(15.000) $(10.000) $(5.000) $0 $5.000 Hospital (Psychiatric) Home visits (non-study) Jail/prison Office visits (non-study) Hospital (Physical) Contacts with the police ER Visits Crisis housing SRO (w support) Psychiatric residential program Major cost offsets are hospitals, home visits, jail/prison office visits
  • 21. / 21 Cost Analysis Overall Cost Analysis •Housing First costs $17,735 per person per year on average •Over the 2-year period following participant enrolment HF services resulted in average reductions of $12,073 in service costs per person. •Thus every $10 invested in HF services saved an average of $6.81. •The main cost offsets included: hospital (psychiatric), emergency shelter, hospital (physical) and office visits (non-study) Cost Analysis based on High Service Users •Among the 10% who prior to study entry had been using the most services, savings are even more dramatic. This group includes both moderate and high need participants (ICM and ACT) •The intervention cost $19,582 per person per year on average. Over the 2- year period following participant enrolment every $10 invested in HF saved an average of $21.72.
  • 22. / 22 People with Additional Needs •HF worked well for clients with diverse ethnocultural backgrounds and circumstances. However for a small group of participants (about 13%) from whom HF as currently delivered did not result in stable housing in the first year. •This group tends to have longer histories of homelessness, lower educational levels, more connection to street-based social networks, more serious mental health conditions. •However, these variables although significant were not strong predictors of encountering housing difficulties in the first year. •Alternative approaches to addressing the unique needs of these clients were tried in some cities.
  • 23. / 23 Consumer Narrative Sub-sample Narrative sub-sample comparable to the full sample • N=197 at 18-months, 10% of the total sample •No significant differences on more than 50 variables for full and sub-samples •Participants interviewed at baseline and 18-months •10% attrition rate over time, N=219 at baseline •13 life domains re: changes – e.g., typical day, education, work, housing •Each interview coded for life changes – positive, mixed/neutral, negative (Kappa=.77 for inter-rater reliability)
  • 24. / 24 Consumer Narrative Sub-sample Coding example • Positive life change – “This is the first time, you know, that I’ve had a home… that I actually feel, like I’ve had supportive housing before, but I didn’t feel like I was safe. And, this is the first place like I… feel like I love to go home…I feel so safe. And…being safe is a major issue for me, you know?” • Mixed/neutral life change – “That’s what life is, cause it’s just like I said, like picking up, losing it all, picking up, losing it all, picking up, losing it all.” • Negative life change – “They discharged me to a hotel. I left the next day. It was noisy, bug-infested, full of drugs.”
  • 25. / 25 Positive, Mixed/neutral, and Negative Life Changes by Site and by Treatment Condition Site HF – Type of Change TAU – Type of Change Positive Mixed/neutral Negative Positive Mixed/neutral Negative Moncton 6 (75.0%) 2 (25.0%) 0 (0%) 1 (12.5%) 3 (37.5%) 4 (50.0%) Montreal 19 (70.3%) 2 (7.4%) 6 (22.3%) 5 (27.7%) 1 (5.6%) 12 (66.7%) Toronto 15 (71.4%) 3 (14.3%) 3 (14.3%) 6 (50.0%) 2 (16.7%) 4 (33.3%) Vancouver 12 (48.0%) 12 (48.0%) 1 (4.0%) 6 (33.3%) 9 (50.0%) 3 (16.7%) Winnipeg 15 (83%) 13 (17%) 0 (0%) 3 (20.0%) 10 (6.7%) 2 (13.3%) All Sites 67 (61%) 32 (29%) 10 (10%) 21 (30%) 25 (35%) 25 (35%) Mantel Haenszel χ2=28.5, df=1, p=.0000001
  • 26. / 26 Summary of Key Findings 1.Housing First is doable in Canadian cities 2.Fidelity to a Housing First model is essential 3.Housing First can rapidly end homeless 4.Housing First produces other positive outcomes 5.Housing First makes good use of public dollars 6.A small minority of individuals present with additional needs and fail to settle in HF
  • 27. / 27 Acknowledgements This presentation: Carol Adair, David Streiner, Brianna Kopp, Scott Veldhuizen, Eric Latimer, Paula Goering The national At Home/Chez Soi project team: Jayne Barker, PhD, (2008-11), Cameron Keller (2011-14), and Catharine Hume (2014-present) MHCC National Project Leads; Paula Goering, RN, PhD, Research Lead, and approximately 40 investigators from across Canada and the US. In addition there were 5 site coordinators and numerous service and housing providers as well as persons with lived experience. This research has been made possible through a financial contribution from Health Canada to the Mental Health Commission of Canada. The views expressed herein solely represent the authors.
  • 28. / 28 At Home/Chez Soi: National Research Team •Paula Goering, CAMH, University of Toronto, Research Lead •Carol Adair, University of Calgary •Tim Aubry, University of Ottawa •Jeffrey Hoch, St. Michael’s Hospital, University of Toronto, University of Western Ontario •Geoff Nelson, Wilfrid Laurier University •Myra Piat, Douglas Mental Health University Institute; McGill University •David Streiner, Baycrest Hospital; University of Toronto •Sam Tsemberis, Pathways to Housing, Inc
  • 29. / 29 At Home/Chez Soi Local Leads Moncton: Tim Aubry, University of Ottawa; & Jimmy Bourque, Université de Moncton Toronto: Stephen Hwang, St. Michael’s Hospital, University of Toronto; Vicki Stergiopoulos, St. Michael’s Hospital, University of Toronto; & Pat O’Campo, St. Michael’s Hospital, University of Toronto Montreal: Eric Latimer, Institut Douglas, McGill University; & Christopher McAll, Université de Montréal Winnipeg: Jino Distastio, University of Winnipeg; & Jitender Sareen, University of Manitoba Vancouver: Julian Somers, Simon Fraser University; Michael Krausz, University of British Columbia; & Jim Frankish, University of British Columbia
  • 30. / 30 Visit: www.mentalhealthcommission.ca (for detailed information and reports) Visit: www.nfb.hereathome.ca (for video short stories about the project and our participants) Visit: www.housingfirsttoolkit.ca (for the Canadian Housing First Toolkit) Questions? Contact: gnelson@wlu.ca or taubry@uottawa.ca