The presentation looks at the ways that employees are able to connect to information and people when they are not at work -- when they are using consumer technologies – then compares that to the kinds of outdated, disconnected and overly regulated tools they have to contend with at work. Typically, the result is a disconnected information environment in which employees are unable to find either the data or the people they most need to connect with. That can have a negative impact on productivity and engagement. Since the number one way that employees solve problems at work remains talking to a person with the necessary expertise it’s critical that the technology environment evolve to support that need and to do it more effectively

1. Toward a More Connected CompanyConnecting Employees to Information and Each Other to Increase Productivity and Build Engagement Ethan YarbroughPresident & Co-Founder @ethany blog.allyis.com ethany@allyis.com

3. What are the differences

4. Why the differences exist

5. Impact of the differences on employee experience

6. Creating technology environments that meet employee expectations

7. Common workplace technology pains and problems

8. At a high level: How to apply technology to address these problems

11. Twitter and Facebook are training us in “emergent awareness” “Teens send an average of 6 texts per hour they’re awake.” - http://www.saltywaffle.com/did-twitter-kill-the-phone-call/

12. Our Changing Relationship With Technology Can your employees know whatever they need to know whenever they need to know it? What if your competitors’ employees can? 71% say it’s easier to find information on the open internet than on the companies’ own knowledge management systems(1) 25% of employee time spent searching for people or information(2) 10% of salaries are spent on searches for information that is never found(3) “Our Intranet is the first place I look for information and the last place I find it.”

13. Our Changing Relationship With Technology At Home: Not Knowing the Answer = Obsolete At Work: Not Knowing the Answer = Epidemic

14. What is your communication environment like? Attention is a scarce resource / Increasing burden on employees to know what information they are looking for and how to find it / New technology helps content find people

15. What is your communication environment like? Attention is a scarce resource / Increasing burden on employees to know what information they are looking for and how to find it / New technology helps content find people

19. Users just do what they would normally do, the system monitors and gets progressively more useful

20. Reduces time to content discovery

22. Recent updates

23. Name

24. Recent updates

25. Name

26. Recent updates

27. Newest updates

29. HP Watercooler

30. Inferred key words

31. Cross referenced against employee directory

32. Suggests connections based on content similarity

33. Unconscious development of relevant network

35. Integrated Business Information Environment Mobile and Remote Team Sites Layer Enterprise Software Platform Approach to Information Discovery: SEARCH, ALERT, RSS and EMERGENCE Anytime Access = Empowerment

36. Social Is a Dirty Word? 60% Percent of the workday the average information worker spends being social in pursuit of goals –Dion Hinchcliffe, Dachis Group Don’t interpret “Social” as Facebook, and Twitter and YouTube or frivolous pursuits. “Social” just means using a state of connectedness to derive co-created value and that has direct application to your work environment.

37. Enterprise Software Platforms SharePoint Jive IBM Lotus Notes Infosys Cisco SAP SocialText Leverage Software ThoughtFarmer Drupal Fully integrated, single install, multiple configuration Socially Enabled is Now the Norm A nervous system for your company

38. Impacts on Productivity and Morale Sources: Doculabs, MIT

40. Improved knowledge sharing

41. Reduced time and effort to find information

44. What is their relationship with technology?

45. How do they consume information?

46. Can you create communication environments that incorporate their established habits?Design as though anyone who knows anything is leaving tomorrow.

47. Thank You!