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Remarketing with Custom Audiences
Start-up Guide
Custom Audiences overview
Custom Audiences enable you to target people on Facebook
based on the data you own in a privacy safe way.
You can use Custom Audiences to remarket customers from
your website or mobile app and reach them on any device
regardless of their original touchpoint.
Find people you already know
with Custom Audiences
Frequent
shoppers of
shoes
Promote your shoe sale on any device
they use Facebook
Data you own
Man 30–34Woman 18–24
People who looked
at shoes on your
website or
mobile app
Matched targets
How Custom Audiences work
Email addresses
Phone numbers, iOS IDFAs
Facebook User IDs, App User IDs
People you know
Direct or through third-party
People from your website
People from your mobile app
FacebookPeople you know on
Facebook
Use cases for remarketing with Custom Audiences
Objective Example
Online
Conversion
eCommerce site targets its users with a Page post link ad on any device
to complete their transaction.
Mobile App
A consumer bank targets all online banking users with mobile app
install ad.
In-store Sales
A global brand displays a mobile page post ad who visited their site.
Facebook could then measure in-store sales uplift from grocers.
Loyalty
Retailer offers discounts for those who recently purchased shoes via
their mobile phone.
Custom Audiences from your website
(Power Editor)
How Custom Audiences from your website work
1	
   Users visit your website
2	
   They browse your website
3	
   Some purchase, others simply express interest
4	
  
Target visitors who did not purchase with Custom
Audiences
5	
  
And, show them ads on Facebook to drive them back to
your website
Getting started in Power Editor
1	
   Open Power Editor and download accounts
2	
   Provision remarketing pixel in Power Editor
3	
   Insert pixel across your site
4	
   Click Create Custom Audiences from your Website
5	
  
Automatically target ads to the Custom Audiences
created
Click on Audiences, then click on Create Audience
Click on “Website Custom Audience”
Agree to the Terms of Service
Copy the JavaScript and place it on your website
Please make
sure to copy
100% of the
pixel codebase
Configure the Custom Audience by creating rules
Give it a name
e.g. “home
page visitors”
How many
days should
users stay in
the audience
for?
Define the
audience with
URLs and boolean
logic. You cannot
leave “URL” blank.
Input a “/” to
include all pages.
Additional example: creating rules
Example above will
include everyone who
visited a URL containing
“travel.php”
Test your rule, by adding
in the URL that you would
like the pixel to fire. If the
rule works the visited URL
filed will turn from an x to
a green check!
Additional example: using multiple keywords
Includes everyone who
visited a URL containing
“cars.php”
- OR -
everyone who visited a
URL containing
“boats.php”
Additional example: using AND & doesn’t
contain logic
Includes everyone who
visited a URL:
containing any of the
following paths: “/
flights/”, “/hotels/”, “/
cars/”, “/vacation/”
but not “/boat/”
Within Power Editor, verify if your Custom
Audience is ready
Wait an hour after placing the code on your site
Click and see if status says “Ready”
Once it is ready, create your ad
Enter
“advanced
options”
•  You will have the option to Choose your audience(s) in the Custom
Audiences field.
•  You can exclude Custom Audiences that came your website as well.
Configure the rest of the ad. Begin.
•  Works in every placement (including mobile)
•  With every ad format
•  With every bid type
•  With every conversion objective
•  And offsite conversion measurement
•  View tags are not allowed
Custom Audiences from your website
(ad create tool)
Within the ad create tool…
Click on Audiences
Upper Right – Click
on Create Audience
User will be displayed a lightbox with a
variety of options. Click on Custom
Audience from your Website
Next you will be displayed
•  Terms of Service &
Agreement. Please review
and check the “I agree”
checkbox
•  In addition, if there are any
questions, please click on
Learn More to be taken to
the Help Guide
Finally, create your audience & rules
Thank you page with a reminder to activate the pixel
Find your Custom Audience available in
Audience Manager
Custom Audiences from your mobile app
(Power Editor)
How Custom Audiences from your mobile app works
1	
   Users visit your mobile app
2	
   They browse your mobile app
3	
   Some purchase, others simply express interest
4	
  
Target visitors who did not purchase with Custom
Audiences
5	
  
And, show them ads on Facebook to drive them back to
your mobile app
Getting started in Power Editor
1	
   Register your app and set up app events
2	
   Open Power Editor and download accounts
3	
   Click Create Custom Audiences from your Mobile App
4	
  
Automatically target ads to the Custom Audiences
created
Click on Audiences , then click on Create Audience
Click on “Mobile App Custom Audience”
Agree to the Terms of Service
Name your audience and choose your app
Configure the Custom Audience by event and rules
Choose the
app event you
are measuring
and want to
target by
How many
days should
users stay in
the audience
for?
If you have set up
parameters (i.e. a
value or name
associated with
your event),
choose that here
and apply
operators (equal
to, for example).
Within Power Editor, verify if your
Custom Audience
Your audience will be ready to use immediately but it can take
up to an hour to populate with past events you measured.
Once it is ready, create your ad
Enter
“advanced
options”
•  You will have the option to Choose your audience(s) in the Custom
Audiences field.
•  You can exclude Custom Audiences from your mobile app as well.
Custom Audiences from your mobile app
(ad create tool)
Within the ad create tool...
Click on Audiences
Upper Right – Click
on Create Audience
User will be displayed a lightbox with a
variety of options. Click on Custom
Audience from your Mobile App
Next you will be displayed
•  Terms of Service &
Agreement. Please review
and check the “I agree”
checkbox
•  In addition, if there are any
questions, please click on
Learn More to be taken to
the Help Guide
Finally, please create your audience & rules
Find your Custom Audience available in
Audience Manager

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Facebook. Remarketing (apr'2014)

  • 1. Remarketing with Custom Audiences Start-up Guide
  • 2. Custom Audiences overview Custom Audiences enable you to target people on Facebook based on the data you own in a privacy safe way. You can use Custom Audiences to remarket customers from your website or mobile app and reach them on any device regardless of their original touchpoint.
  • 3. Find people you already know with Custom Audiences Frequent shoppers of shoes Promote your shoe sale on any device they use Facebook Data you own Man 30–34Woman 18–24 People who looked at shoes on your website or mobile app
  • 4. Matched targets How Custom Audiences work Email addresses Phone numbers, iOS IDFAs Facebook User IDs, App User IDs People you know Direct or through third-party People from your website People from your mobile app FacebookPeople you know on Facebook
  • 5. Use cases for remarketing with Custom Audiences Objective Example Online Conversion eCommerce site targets its users with a Page post link ad on any device to complete their transaction. Mobile App A consumer bank targets all online banking users with mobile app install ad. In-store Sales A global brand displays a mobile page post ad who visited their site. Facebook could then measure in-store sales uplift from grocers. Loyalty Retailer offers discounts for those who recently purchased shoes via their mobile phone.
  • 6. Custom Audiences from your website (Power Editor)
  • 7. How Custom Audiences from your website work 1   Users visit your website 2   They browse your website 3   Some purchase, others simply express interest 4   Target visitors who did not purchase with Custom Audiences 5   And, show them ads on Facebook to drive them back to your website
  • 8. Getting started in Power Editor 1   Open Power Editor and download accounts 2   Provision remarketing pixel in Power Editor 3   Insert pixel across your site 4   Click Create Custom Audiences from your Website 5   Automatically target ads to the Custom Audiences created
  • 9. Click on Audiences, then click on Create Audience
  • 10. Click on “Website Custom Audience”
  • 11. Agree to the Terms of Service
  • 12. Copy the JavaScript and place it on your website Please make sure to copy 100% of the pixel codebase
  • 13. Configure the Custom Audience by creating rules Give it a name e.g. “home page visitors” How many days should users stay in the audience for? Define the audience with URLs and boolean logic. You cannot leave “URL” blank. Input a “/” to include all pages.
  • 14. Additional example: creating rules Example above will include everyone who visited a URL containing “travel.php” Test your rule, by adding in the URL that you would like the pixel to fire. If the rule works the visited URL filed will turn from an x to a green check!
  • 15. Additional example: using multiple keywords Includes everyone who visited a URL containing “cars.php” - OR - everyone who visited a URL containing “boats.php”
  • 16. Additional example: using AND & doesn’t contain logic Includes everyone who visited a URL: containing any of the following paths: “/ flights/”, “/hotels/”, “/ cars/”, “/vacation/” but not “/boat/”
  • 17. Within Power Editor, verify if your Custom Audience is ready Wait an hour after placing the code on your site Click and see if status says “Ready”
  • 18. Once it is ready, create your ad Enter “advanced options” •  You will have the option to Choose your audience(s) in the Custom Audiences field. •  You can exclude Custom Audiences that came your website as well.
  • 19. Configure the rest of the ad. Begin. •  Works in every placement (including mobile) •  With every ad format •  With every bid type •  With every conversion objective •  And offsite conversion measurement •  View tags are not allowed
  • 20. Custom Audiences from your website (ad create tool)
  • 21. Within the ad create tool… Click on Audiences Upper Right – Click on Create Audience User will be displayed a lightbox with a variety of options. Click on Custom Audience from your Website
  • 22. Next you will be displayed •  Terms of Service & Agreement. Please review and check the “I agree” checkbox •  In addition, if there are any questions, please click on Learn More to be taken to the Help Guide
  • 23. Finally, create your audience & rules
  • 24. Thank you page with a reminder to activate the pixel
  • 25. Find your Custom Audience available in Audience Manager
  • 26. Custom Audiences from your mobile app (Power Editor)
  • 27. How Custom Audiences from your mobile app works 1   Users visit your mobile app 2   They browse your mobile app 3   Some purchase, others simply express interest 4   Target visitors who did not purchase with Custom Audiences 5   And, show them ads on Facebook to drive them back to your mobile app
  • 28. Getting started in Power Editor 1   Register your app and set up app events 2   Open Power Editor and download accounts 3   Click Create Custom Audiences from your Mobile App 4   Automatically target ads to the Custom Audiences created
  • 29. Click on Audiences , then click on Create Audience
  • 30. Click on “Mobile App Custom Audience”
  • 31. Agree to the Terms of Service
  • 32. Name your audience and choose your app
  • 33. Configure the Custom Audience by event and rules Choose the app event you are measuring and want to target by How many days should users stay in the audience for? If you have set up parameters (i.e. a value or name associated with your event), choose that here and apply operators (equal to, for example).
  • 34. Within Power Editor, verify if your Custom Audience Your audience will be ready to use immediately but it can take up to an hour to populate with past events you measured.
  • 35. Once it is ready, create your ad Enter “advanced options” •  You will have the option to Choose your audience(s) in the Custom Audiences field. •  You can exclude Custom Audiences from your mobile app as well.
  • 36. Custom Audiences from your mobile app (ad create tool)
  • 37. Within the ad create tool... Click on Audiences Upper Right – Click on Create Audience User will be displayed a lightbox with a variety of options. Click on Custom Audience from your Mobile App
  • 38. Next you will be displayed •  Terms of Service & Agreement. Please review and check the “I agree” checkbox •  In addition, if there are any questions, please click on Learn More to be taken to the Help Guide
  • 39. Finally, please create your audience & rules
  • 40. Find your Custom Audience available in Audience Manager