HEALTH 2.0
SANTA CLARA, CA
OCTOBER 1, 2013
JENN LIM
CEO & CHIEF HAPPINESS OFFICER
WHAT ARE YOUR GOALS IN
LIFE?
OUR BRAINS ARE
HARDWIRED TO SEEK
HAPPINESS.
YET WE’RE SUPERBAD
AT PREDICTING
WHAT CAN SUSTAIN
IT.
HOW THE
HECK DID
I GET HERE?
REFLECTION
WHY AM I SO
PASSIONATE ABOUT
HAPPINESS?
MT.
KILI
GREEN FIELD
Explored and
PrioritizedINTERNET
CONSULTANT
LAYOFF
LOSER
LOSS
GO
BEAR
S!
ZAPPOS
CONSULTANT
ROCK BOTTO...
CAN ORGANIZATIONS
REALLY BE SUCCESFUL
WITH HAPPINESS
IN THE WORKPLACE?
CULTURE AND CUSTOMER SERVICE
$2B COMPANY
1999 – TODAY
‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08
GrossSales$MM
$1,000
800
600
400
2...
BEST WORKPLACES
VS. S&P 500
GREAT PLACE TO WORK/
FORTUNE MAGAZINE, 2010
WHAT DOES THE
SCIENCE OF HAPPINESS
HAVE TO TELL US?
SOME DATA AND FRAMEWORKS
LEARNED ALONG THE WAY…
“Happiness is
the single
greatest
competitive
advantage in
the modern
economy”
Shawn Achor
HAPPINESS @WORK
HARVARD BUSINESS REVIEW
JAN-FEB 2012
BETTER RETENTION
SICK LEAVE 66%
BURNOUT 125%
TURNOVER 51%
GREATER ENG...
HAPPIER
COMPANIES
IF RESEARCH SHOWS
VISION
MEANING
HIGHER PURPOSE
LEADS TO HAPPINESS…
HOW DOES THAT
APPLY TO YOU AND
YOUR ORGANIZATION?
WE HEARD FROM AROUND THE WORLD
UNIFIED
BY THE
SAME
VISION
NO MATTER WHAT
•BACKGROUND
•CULTURE
•IDEAS
•JOB
HAPPINESS
HOW CAN WE HELP? ;]
FOR:
QUESTIONS
CULTURE BOOK
COPY OF THE PRESENTATION
JENN@DELIVERINGHAPPINESS.COM
JOIN THE MOVEMENT
DE...
•BE TRUE TO OUR (WEIRD) SELVES
•LIVE OUR VALUES, PASSIONS AND
PURPOSE
•PRIORITIZE FOR LASTING,
SUSTAINABLE HAPPINESS
IMAGI...
THANK YOU!
THEN DO.
Health 2.0 jenn lim delivering happiness_20_16.9
Health 2.0 jenn lim delivering happiness_20_16.9
Health 2.0 jenn lim delivering happiness_20_16.9
Health 2.0 jenn lim delivering happiness_20_16.9
Health 2.0 jenn lim delivering happiness_20_16.9
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  • Add gallup poll – 300B loss in productivity and 71% disengaged
  • Some great research out there.. sean achor, happiness advantage
  • Health 2.0 jenn lim delivering happiness_20_16.9

    1. 1. HEALTH 2.0 SANTA CLARA, CA OCTOBER 1, 2013 JENN LIM CEO & CHIEF HAPPINESS OFFICER
    2. 2. WHAT ARE YOUR GOALS IN LIFE?
    3. 3. OUR BRAINS ARE HARDWIRED TO SEEK HAPPINESS. YET WE’RE SUPERBAD AT PREDICTING WHAT CAN SUSTAIN IT.
    4. 4. HOW THE HECK DID I GET HERE? REFLECTION WHY AM I SO PASSIONATE ABOUT HAPPINESS?
    5. 5. MT. KILI GREEN FIELD Explored and PrioritizedINTERNET CONSULTANT LAYOFF LOSER LOSS GO BEAR S! ZAPPOS CONSULTANT ROCK BOTTOM REAL LOSS TIME HAPPINESS +| OH @#$%
    6. 6. CAN ORGANIZATIONS REALLY BE SUCCESFUL WITH HAPPINESS IN THE WORKPLACE?
    7. 7. CULTURE AND CUSTOMER SERVICE $2B COMPANY 1999 – TODAY ‘01 ‘02 ‘06‘03 ‘04 ‘05 ‘07‘00 ‘08 GrossSales$MM $1,000 800 600 400 200 NOV ‘09 AMAZON ACQUIRES ZAPPOS $1.2 BILLION SHARE VALUE AT THE TIME OF CLOSING
    8. 8. BEST WORKPLACES VS. S&P 500 GREAT PLACE TO WORK/ FORTUNE MAGAZINE, 2010
    9. 9. WHAT DOES THE SCIENCE OF HAPPINESS HAVE TO TELL US? SOME DATA AND FRAMEWORKS LEARNED ALONG THE WAY…
    10. 10. “Happiness is the single greatest competitive advantage in the modern economy” Shawn Achor
    11. 11. HAPPINESS @WORK HARVARD BUSINESS REVIEW JAN-FEB 2012 BETTER RETENTION SICK LEAVE 66% BURNOUT 125% TURNOVER 51% GREATER ENGAGEMENT SALES 37% PRODUCTIVITY31% CREATIVITY300% PROFITS 33%  
    12. 12. HAPPIER COMPANIES
    13. 13. IF RESEARCH SHOWS VISION MEANING HIGHER PURPOSE LEADS TO HAPPINESS… HOW DOES THAT APPLY TO YOU AND YOUR ORGANIZATION?
    14. 14. WE HEARD FROM AROUND THE WORLD UNIFIED BY THE SAME VISION NO MATTER WHAT •BACKGROUND •CULTURE •IDEAS •JOB HAPPINESS
    15. 15. HOW CAN WE HELP? ;] FOR: QUESTIONS CULTURE BOOK COPY OF THE PRESENTATION JENN@DELIVERINGHAPPINESS.COM JOIN THE MOVEMENT DELIVERINGHAPPINESS.COM FACEBOOK.COM/DELIVERINGHAPPINESS TWITTER | @DHMOVEMENT | @DHMOVEMENTCEO
    16. 16. •BE TRUE TO OUR (WEIRD) SELVES •LIVE OUR VALUES, PASSIONS AND PURPOSE •PRIORITIZE FOR LASTING, SUSTAINABLE HAPPINESS IMAGINE…
    17. 17. THANK YOU! THEN DO.
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