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what goes around, comes around
Social Karma
Crystal Naomi Crosby
The observation, made in
1965 by Intel co-founder
Gordon Moore, that each
new memory integrated
circuit contained roughly
twice as much capacity as
its predecessor, and each
chip was released within
18-24 months of the
previous chip. If this
trend continued, he
reasoned, computing power
would rise exponentially
with time.
Moore's Law /môrz law/
Why all the urgency? Shift happens.
69%
63%
56% 53% 53% 51% 49% 49% 47%
38% 38% 38% 38% 38%
33% 33% 32% 31%
25%
17%
Who’s using?
Who’s
joining?
Social
players
B-Co Communications – succeeding by
answering (Twitter)
http://www.business2community.com/social-
media/twitter-for-b2b-marketing-case-studies-
four-ways-how-tweets-lead-to-business-
024520
WSJ article “Chasing friends, banks go social”
http://online.wsj.com/article/SB10001424052
970204618704576645382340454052.html?mo
d=ITP_moneyandinvesting_2
Bank Transfer Day catalyst started on Facebook
by a 20ish college student
Meet twitter…Case Study
I listened… I answered…
I engaged… I tweeted…
Meet Molly Katchpole…
She’s 22 years old
And a recent college graduate
• Molly rallied against the
Bank of America debit card
fee on Change.org
• 60 = 306,000
days virtual signatures
• November 1, Bank of America
changed their minds amid
flurry of “feedback
Case Study
Epic fails
Case Study Meet Accenture…
Case Study Meet Google’s management …
NO POSTS EVER
MINIMAL USE
NO ACCOUNT
ACTIVE
connections
Is anything really changing?
SHIFT HAPPENS
A path for us
Social Karma
Virtual face-to-face
communication
Humanizing
interactions
Share your expertise
Be Human
Know what appears
on your profile
Know who you’re
connected with
Share as you would in
person
Be Aware
Be Active
100% LinkedIn profile
Link to organization
correctly
Join groups
Develop a routine
Share!
Build relationship
capital
Be Active
We are…
building relationships
developing trust
Social media is…
one channel
a tool
One more thing...
Nothing will replace
the face-to-face building of
relationships
what goes around, comes around
Social Karma

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Social Karma: What Goes Around, Comes Around