2. Overview of MSH Group
Who We Are
MSH Group is a multi-discipline solutions partner in Human Resources, Technology & Business Transformation. We
believe that convergence of technology and the demands of the next generation workforce require an evolution in your
Human Resources and Information Technology organizations.
The members of our consulting teams possess experience across diverse industries and as former leaders and
professionals in global organizations. Our average consulting industry experience is 20 years and covers nearly 15
industries.
We employ nearly 25 management consultants and 20 SPM consultants across our 3 divisions and offices in the US,
India, Venezuela and Panama.
We use strategic insight, optimized solutions, and a collaborative approach to help those who have achieved success
reach even higher.
We are the trusted advisors of leading corporations across all major industries, and we have pioneered the art of
driving value creation.
At MSH Group, we know that sustained success comes from the perpetual desire to be better. We’ll help develop and
execute strategies that will transform your traditional cost centers into a competitive advantage and help your
organization reach its highest potential.
We do this through:
Industry-leading human capital, comprised of experienced strategists with diverse perspectives in human
resources, enterprise technology and organizational design services.
A full suite of specialist practices, which enables us to provide integrated talent management services
as well as IT management solutions for clients.
Dedicated sector experts that provide counsel based on in-depth industry knowledge and experience.
Local expertise to ensure that every customer is managed effectively from start to finish. We provide ongoing
support throughout the process and make full use of our strong local presence to facilitate project
management on a global scale.
Following a proven implementation and project management framework that ensure solutions are delivered
on time and budget.
Working closely with our customers to ensure complete transparency at all stages - an approach which leads
to long-term partnerships.
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3. Overview of MSH Group
What We Do What We Believe
We use our knowledge and understanding of your We believe in mutual success. We know that we will
business to help your company manage only be successful if our clients are successful. That
growth, maximize revenue, and explore new the hardest problems require the best people, and
opportunities. Our global presence and reach that the best people will in turn be drawn to working
across industries and functions give our clients the on the hardest problems. Our firm is built around the
benefits of a multi-national corporation without belief that you can’t have one without the other. The
having to compromise a local feel and a top-rate two components reinforce each other to make our
customer centric approach. firm and our work that much stronger.
Our Commitment
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4. Some Experience Highlights…
• Global diversified Telecommunications giant struggles to identify key role on global management team
• Successfully executed a selection process management solution for Global Director, Human Resources & Talent Management
• Fortune 100 client selects MSH to lead talent acquisition effort for Total Rewards group
• Successfully executed a selection process management solution for Sr Manager, Global Compensation Analysis
• Fortune 500 Wireless Device Manufacturer struggles to identify key role on International management team
• Engaged to create a selection process management solution for Sr Manager, International Compensation after position being open
for 16 months
• Fortune 500 organization integrates 2 new acquisitions and engages MSH to lead all recruitment efforts through transformation
• Led end to end recruiting & selection program for global organizations Americas region encompassing 23 positions at executive
and management level across 22 markets, including the following HR positions:
• HR Leader, Talent Management
• HR Leader, Regional HRBP
• HR Leader, Total Rewards
• HR Leader, HRIS
• Top 5 Security, Energy & Telecommunications Giant
• Led executive selection process management effort for global telecommunications organization with mission critical talent gaps in
service delivery from executive level management to technical architecture & development professionals. Position titles confidential.
• Fortune 250 Telecommunications Organization faces talent shortage.
• Managed Recruitment Process Outsourcing initiative leading acquisition of 250 unique professional to leadership level hires in New
Product Introduction(NPI), Product Development, Global Integration, Software Engineering, Technical Architecture, Monitoring
Systems, Service Delivery, Compliance, Project Management and Converged Network Technology.
• Fortune 500 Retailer selects MSH Group to accelerate acquisition of expanded HR Capabilities
• Senior Director, Corporate Human Resources
• Regional Director, Human Resources – Canada
• Sr Manager, Compensation
5. Some Experience Highlights
• Global technology giant partners with MSH to accelerate talent acquisition efforts
• Successfully executed a selection process management solution for a multi country talent acquisition effort . Included corporate
functions in executive suite and legal, marketing, human resources, finance, controllership and business unit consulting leadership in
solutions sales, design, delivery and implementation across 17 offices.
• Global software player engages MSH to build strategy for the war on talent in an emerging market
• Engaged to assess Latin America region technology sector through execution of a competitive research and analysis project
mapping multiple aspects of industry, country and functional people pipelines and organizational models. Conducted analysis
identifying organizational gaps against industry competitors resulting in a people strategy aligned with business strategy.
• Fortune 100 client selects MSH to lead talent acquisition efforts for regional talent optimization in support of growth
• Successfully executed staffing program for 230 professionals located in regional, country and area offices in
marketing, sales, operations, human resources, information technology and environment, health & safety functions in
Miami, Brazil, Mexico, Panama, Peru, Chile, Uruguay, Argentina, Venezuela.
• Fortune 500 organization integrates 2 new acquisitions and engages MSH to lead all recruitment efforts through transformation
• Led end to end recruiting & selection program for global organizations Americas region encompassing 23 positions at executive
and management level across 22 markets.
• Fortune 500 CPG organization on boards new EVP, Human Resources
• Consulting team engaged to conduct market benchmarking including industry and competitive analysis, talent mapping and
executive selection process management for global and regional VP, Director and management level team.
•Fortune 250 Security, Energy, Telecommunications Organization
• Created project management office capabilities – Moving the organization from 16% to Over 49% on OPM3 Maturity (SMCI) and
use of best practices within 120 days. This included creating a portfolio, program and project management methodology based on
PMI principles, reusable artifacts, project gating, project steering committees, program reviews, supply & demand
management, prioritization, and qualification process.
6. Overview of MSH Group
Corporate Values & Principles
Our standards and commitment to client success put us in a league of our own as a world-class professional services
organization. Integrity, respect for the individual, delivering results, innovation, collaboration, will to win, customer focus and
making a positive impact in society are just some of our core values. To reinforce these values, we follow a set of principles
that underpin the way our employees work with one another and represent our company in the marketplace. They also
communicate our commitment to exercise ethical business practices.
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7. Overview of MSH Group
MSH Group’s Unique Business Model Sets Us Apart
Human Capital Talent IT Consulting Sector Focus Global Reach
Management Practices
Practices
Diverse backgrounds Attract Talent IT Management Automotive US
Extensive knowledge and - Employer Branding Technology Innovation Consumer Goods Canada
experience in dealing with - Market Intelligence Enterprise Applications Financial Services Latin America
challenges at hand - SPM™ / RPO IT Governance Life Sciences Caribbean
Leadership advisors - Corporate Recruitment Design Enterprise Operations Hospitality
& Transformation Aligning IT with Business QSR
- Onboarding
Security
Develop Talent
Technology
- Performance Coaching
& Management Professional Sports
- Organizational Development Construction
- Organizational Effectiveness Retail
Retain Talent
- Succession Planning
- Compensation & Total Rewards
- Recognition
- Work-Life Programs
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8. Overview of MSH Group
Global Reach
Headquarters in Miami / Ft. Lauderdale
Affiliate Offices
United States Latin America
Chicago Bogota
Dallas Caracas
New York City Mexico City
Phoenix Panama City
Sao Paulo
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9. Overview of MSH Group
Our Multi-disciplinary Team Possesses Experience with the Following Global Brands:
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10. Overview of Our Talent Management Practices
Talent Management & Advisory
MSH Group’s Talent Management Practice leverages internal expertise to support client initiatives driving
organizational success. Our professionals align needs and capabilities with internal depth and diverse
business experience as well as knowledge from organizational modeling, performance, career
management, succession planning, development and leadership advisory successes.
The single biggest difference between MSH Group and pure strategy consulting firms is that we turn
theories into actions. Our expertise allows us to go beyond ideas and directly to tangible business
objectives. We catalyze high performance by leading our clients through strategy to desirable outcomes.
Like you, we know that there is always room to do more. We’ll help you reach your maximum potential and
gauge our performance on your success. Our greatest desire is to grow together. And that, we think, makes
for a much more enjoyable and fruitful partnership.
We help build an understanding of what it takes to engage and retain employee talent
We work closely with our clients to create human resource plans to improve business performance
through engagement actions
We develop Assignment and Activity Planning to support career development
We help our clients across different business sectors transform operational performance into sales
while lowering output costs and capital expenditure
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11. Overview of Our Talent Management Practices
Talent Management Expertise:
ATTRACT TALENT DEVELOP TALENT RETAIN TALENT
Develop a customized attraction MSH Group offers tools that provide Retaining employees is one of the
strategy to identify dynamic talent development by integrating most critical issues that organizations
professionals whom will drive assessment and coaching. Our are facing today. MSH Group’s
business objectives. Together with development solutions improve multi-disciplinary team works in close
our client we establish a plan of bottom-line performance, attract and partnership to help our clients create
action for attaining Talent retain talent, drive a performance a sound plan to determine the extent
Management objectives. culture, and increase organizational to which turnover is a problem in your
agility. firm, diagnose turnover drivers, and
Offerings include: formulate retention strategies.
Offerings include:
Employer Branding Offerings include:
Performance Coaching
Market Intelligence
& Management Succession Planning
Selection Process Management
Organizational Development Compensation & Total Rewards
Corporate Recruitment Design
Organizational Effectiveness Recognition
& Transformation
Work-life programs
Onboarding
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13. Talent Management Expertise : Attract Talent
Selection Process Management ™
Recruitment Process Outsourcing is a flexible and scalable solution for professional recruiting demands. MSH Group
integrates seamlessly with all touch points to execute effectively and bring the best talent to our clients.
Our expertise in understanding the overall strategy/objectives and aligning our unique SPM™ model to deliver the right
talent at the right time differentiates us from other organizations who focus on tactical processes . Value creation is at the
forefront of all our work.
Best in class selection process management solutions(SPM™) customized to the demanding needs of an enterprise.
Led by experts in the transformation of global organizations through the infusion of next generation leadership through
innovation, development and retention of the worlds best professionals.
Effective sourcing and assessment practices aligned with skills, competency and culture requirements.
Weekly reporting on all activity; Tailored to the indicators of the business.
World class support including coaching, feedback and culture assimilation.
Flexibility; Our support center can support increasing demand instantly.
Full-service offering includes:
Stakeholder Alignment Talent Mapping + Research
Custom screening approach Employer Branding
Skills & Competency Assessments Project Reporting
Behavioral Interviewing Experienced Internal Consultants
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14. Talent Management Expertise : SPM Cycle
SPM™ Model
MSH Intake Intelligence Engagement Qualification
Requirements Strategic Evaluate
Attract Target
Sourcing List Candidates
Metrics/Performance Management
Client
Present Interview Offer Support
Review top Coordinate Facilitate On-boarding
Reporting candidate list Calibrate Negotiate Quality of Hire
MSH Client Services
15. Overview of Our Talent Management Practices
Selection Process Management Lifecycle (Internal)
Intake Intelligence Engagement Qualification
Intake is the initial function of Intelligence is MSH Groups During the Engagement Qualification is where MSH
the SPM lifecycle and where best in class internal phase, the SPM team Group truly differentiates
the full understanding of the research function building utilizes the deep themselves from other RPO
hiring need is defined. MSH custom sourcing based on understanding of the providers. Our internally
focuses on attributes such individual needs. The organization to approach developed qualification
as years of Intelligence function allows talent. Since we are standards ensure anyone
experience, education, functi MSH Group to be more integrated closely, this allows presented has been fully
onal requirements, to efficient and effective in our team to represent vetted from a
intangible qualities desired developing a strategy to opportunities accurately and skills, experience, technology
such as behavioral, cultural deliver for our clients true ensure the candidate , corporate
and leadership attributes. Recruitment Process experience. The candidate culture, personality, logistics
Optimization. also fully understands the and compensation
MSH Competitive Advantage: role, industry, objectives of perspective.
MSH Competitive Advantage: the organization, and
360 Job Requisition MSH Competitive Advantage:
expected contributions.
assessment Regional Market
Standardized Requirements Assessment Behavioral Assessment
gathering Process MSH Competitive Advantage: Competency Assessment
Competitor Breakdown
Talent Mapping MSH Network and Referral Experience Assessment
Industry Expertise Base Credential Verification
Macro and Micro
Understanding of Client
Organization and Role
requirements
External Client Branding
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16. Overview of Our Talent Management Practices
Selection Process Management Lifecycle (External)
Present Interview Offer Support
Present begins with internal In the Interview phase, MSH The Offer phase begins once Support is what happens
Prospect selection and the Group aims to truly partner a prospect has completed after a successful
subsequent packaging of a with our Clients and drive the the interview lifecycle and is Prospect/Client match.
Prospects profile for Hiring interview process by Whereas an agency has
being prepared to be offered. completed their work once a
Partner review. The Prospect managing prospects MSH Group handles the Prospect starts onsite, as a
Portfolio highlights the expectations, coordinating of negotiation directly with true consulting partner MSH
qualifications of the schedules, full preparation, prospects and fully Group is vested in the
Prospects in an easily and driving timelines to outcome, not the transaction.
represents the client in what Our firm provides a
digestible format that gives a ensure the sometimes is a critical time in the customized support solution
overview of details such as cumbersome interview process. that ranges from 30, to 60, to
recent work process is as efficient and 90 day evaluations with
experience, education, comp effective as possible. MSH Competitive Advantage: hiring managers to ensure
the prospects transition into
ensation their new role is a smooth
expectations, references, an MSH Competitive Advantage: Management of expectations one and initial objectives are
d focus letters. Client Services Model throughout lifecycle being reached up to client’s
expectations.
Management of Talent Understanding of Clients
MSH Competitive Advantage: through Interview process benefits, relocation, and MSH Competitive Advantage:
Prospect Portfolios bonus packages 90 Day Onboarding support
Focus Letters Ensuring Prospects are Client Evaluations of
Standardized Follow Up vested in final out come process and MSH
Expert negotiation skills and Prospect Evaluation of
Process process and MSH
Full understanding of the legal understanding of
Prospect and their contracts within team
requirements
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