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WEBSITE AUDIT GUIDE & TEMPLATE

   Introduction

   Executive summary

   Assessment of the current website

   Analysis of the environment

   Guidelines for the new Website

   Next steps
Introduction




   The current version of the (name of your client) website has been created in (year)
    –   An upgrade of the website would be necessary on a (short/middle/long) term time frame

   The website generates (low/high) volumes of traffic (xxxK visits per month)
    –   Many different profiles of visitors: (profiles of visitors)
    –   The website contains xxx pages in English with many different contents: (types of contents …)

     The content and profile (diversity/simplicity/…) complexifies/simplifies the website upgrade project

   The website is now an important issue
    –   The ambition of (name of your client) is that …
    –   The (name of your client) website has to support the (high quality/funny/luxurious/…) brand image of
        its products




                                                                                                             Page 2
Key questions


                   What are the profiles of the visitors on the current website?
                   What are the main navigation patterns?
Key questions

                   What are the main expectations of visitors?
                   What is the satisfaction level of the different profiles?
                   What is the impact of the website?
                   How do Web users place the (client website’s URL) website within the
                    Websphere?
                   In general, what should be the target objectives of the new website?
                     –   What are the priority profiles?
                     –   What are the new contents and functionalities to integrate?




                                                                                           Page 3
Introduction

Executive summary

Assessment of the current website

Analysis of the environment

Guidelines for the new Website

Next steps




                                    Page 4
Executive summary (1/2)


                                         Executive summary

   The (name of your client) website (weakly/strongly) contributes to (name of your client) Brand Image:
     –   Proof 1
     –   …
     –   Proof x

   The current traffic could be (slightly/significantly) increased, in order to improve branding impact:
     –   Recommandation 1
     –   …
     –   Recommandation x

   User satisfaction and “stickiness” (loyalty to website) could be improved:
     –   Reason 1
     –   …
     –   Reason x

   The new website should be compatible with mobile:
     –   Reason 1
     –   …
     –   Reason x




                                                                                                            Page 5
Introduction

    Executive summary

    Assessment of the current website
    Website activity
    Usability
    Graphic Design
    Contents
    Functionalities
    Traffic generation
    Organization and processes

    Analysis of the environment

    Guidelines for the new Website

    Next steps
                                        Page 6
Assessment of the current website
                                                                                  Synthesis

          Website activity                              Usability                               Graphism                          Contents


   X:                                       X:                                     X:                               X:
         –x                                        –x                                      –x                                –x
         –…                                        –…                                      –…                                –…
         –x                                        –x                                      –x                                –x




                                  Functionalities                       Traffic generation            Organization and processes


                       X:                                         X                                   X
                             –x
                                                                   X                                   X
                             –…
                             –x                                    X                                   X




                                                                                                                                             Page 7
Synthesis of key watch points 



                      Point 1:

                        –   Bullet point 1,

                        –   …,
Key watch points


                        –   Bullet point x

                      …:

                        –   Bullet point 1,

                        –   …

                        –   Bullet point x

                      Point x:

                        –   Bullet point 1,

                        –   …,

                        –   Bullet point x



                                                                   Page 8
Methodology



 Areas for improvement     Descriptions of contents and aspects   Recommendations and operational
                           concerned                              optimization guidelines

Criteria                 Observations                             Comments / Recommendations




: Strategic points (further analysis may be needed)
: Quick Wins: quickly possible optimizations
: Urgent watch points


                                                                                                    Page 9
Introduction

    Executive summary

    Assessment of the current website
    Website activity
    Usability
    Graphic Design
    Contents
    Functionalities
    Traffic generation
    Organization and processes

    Analysis of the environment

    Guidelines for the new Website

    Next steps
                                        Page 10
Assessment of the current website
   Current website                                    Website activity


Criteria              Observations                    Comments / Recommendations
 Criteria 1          Observation 1                    Comment 1 
                      …                                …
                      Observation x                    Comment x 


 Criteria 2          Observation 1                    Comment 1 
                      …                                …
                      Observation x                    Comment x 


 Criteria 3          Observation 1                    Comment 1 
                      …                                …
                      Observation x                    Comment x 




                                                                                   Page 11
Assessment of the current website
          Back-up                                              The profiles of visitors

   The profile of visitors has been collected through the online quantitative survey (sample of xxx people collected over xxx days from the MM/DD/YY to
    the MM/DD/YY)
   Comment x




                        Profiles of participants                                                                 Comments

                                                                     Profile 1                    Comment 1
                                                                     …                            …
                                                                                                  Comment x
                                                                     Profile x




                                                                                                                                                     Page 12
Website Audit – Guide and Template
                                                       Download full
http://www.consultingcafe.com/products/website-audit   version - 90 slides
Website Audit – Guide and Template




                                           Download full
                                           version

http://www.consultingcafe.com/products/website-audit

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Guide to Website Audit

  • 1. WEBSITE AUDIT GUIDE & TEMPLATE Introduction Executive summary Assessment of the current website Analysis of the environment Guidelines for the new Website Next steps
  • 2. Introduction  The current version of the (name of your client) website has been created in (year) – An upgrade of the website would be necessary on a (short/middle/long) term time frame  The website generates (low/high) volumes of traffic (xxxK visits per month) – Many different profiles of visitors: (profiles of visitors) – The website contains xxx pages in English with many different contents: (types of contents …)  The content and profile (diversity/simplicity/…) complexifies/simplifies the website upgrade project  The website is now an important issue – The ambition of (name of your client) is that … – The (name of your client) website has to support the (high quality/funny/luxurious/…) brand image of its products Page 2
  • 3. Key questions  What are the profiles of the visitors on the current website?  What are the main navigation patterns? Key questions  What are the main expectations of visitors?  What is the satisfaction level of the different profiles?  What is the impact of the website?  How do Web users place the (client website’s URL) website within the Websphere?  In general, what should be the target objectives of the new website? – What are the priority profiles? – What are the new contents and functionalities to integrate? Page 3
  • 4. Introduction Executive summary Assessment of the current website Analysis of the environment Guidelines for the new Website Next steps Page 4
  • 5. Executive summary (1/2) Executive summary  The (name of your client) website (weakly/strongly) contributes to (name of your client) Brand Image: – Proof 1 – … – Proof x  The current traffic could be (slightly/significantly) increased, in order to improve branding impact: – Recommandation 1 – … – Recommandation x  User satisfaction and “stickiness” (loyalty to website) could be improved: – Reason 1 – … – Reason x  The new website should be compatible with mobile: – Reason 1 – … – Reason x Page 5
  • 6. Introduction Executive summary Assessment of the current website  Website activity  Usability  Graphic Design  Contents  Functionalities  Traffic generation  Organization and processes Analysis of the environment Guidelines for the new Website Next steps Page 6
  • 7. Assessment of the current website Synthesis Website activity Usability Graphism Contents  X:  X:  X:  X: –x –x –x –x –… –… –… –… –x –x –x –x Functionalities Traffic generation Organization and processes  X:  X  X –x  X  X –… –x  X  X Page 7
  • 8. Synthesis of key watch points   Point 1: – Bullet point 1, – …, Key watch points – Bullet point x  …: – Bullet point 1, – … – Bullet point x  Point x: – Bullet point 1, – …, – Bullet point x Page 8
  • 9. Methodology Areas for improvement Descriptions of contents and aspects Recommendations and operational concerned optimization guidelines Criteria Observations Comments / Recommendations : Strategic points (further analysis may be needed) : Quick Wins: quickly possible optimizations : Urgent watch points Page 9
  • 10. Introduction Executive summary Assessment of the current website  Website activity  Usability  Graphic Design  Contents  Functionalities  Traffic generation  Organization and processes Analysis of the environment Guidelines for the new Website Next steps Page 10
  • 11. Assessment of the current website  Current website Website activity Criteria Observations Comments / Recommendations  Criteria 1 Observation 1  Comment 1  …  … Observation x  Comment x   Criteria 2 Observation 1  Comment 1  …  … Observation x  Comment x   Criteria 3 Observation 1  Comment 1  …  … Observation x  Comment x  Page 11
  • 12. Assessment of the current website Back-up The profiles of visitors  The profile of visitors has been collected through the online quantitative survey (sample of xxx people collected over xxx days from the MM/DD/YY to the MM/DD/YY)  Comment x Profiles of participants Comments Profile 1  Comment 1 …  …  Comment x Profile x Page 12
  • 13. Website Audit – Guide and Template Download full http://www.consultingcafe.com/products/website-audit version - 90 slides
  • 14. Website Audit – Guide and Template Download full version http://www.consultingcafe.com/products/website-audit