Save Time And Money Through Enterprise Audit Management Final Presented

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Planning, performing and managing audits in a multi-site organization is not a trivial task. Moreover, how should the nonconformities be managed company-wide? How does the manager overseeing audits from a central location manage the risks to the organization? Join Omnex as we discuss this and much more, including:

How to plan audits in a multi-site effectively and efficiently using web-based software
How all audits for the company from Quality, Environmental, Health/Safety or SOX be managed using the same workflow
Can supplier audits be integrated using the same software?
Join us for a discussion of how to use an Enterprise Audit Management web-based software in solving this important task for your organization.

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Save Time And Money Through Enterprise Audit Management Final Presented

  1. 1. Save Time and Money Through Enterprise Audit Management EwIMS/EwQMS Software Chad Kymal CTO and Founder, Omnex Inc.
  2. 2. Seminar Content <ul><li>How to plan audits in a multi-site effectively and efficiently using web-based software </li></ul><ul><li>How all audits for the company from Quality, Environmental, Health/Safety or SOX can be managed using the same workflow </li></ul><ul><li>Can supplier audits be integrated using the same software? </li></ul><ul><li>Issues in Audit Management </li></ul><ul><ul><li>Multiple audits are difficult to schedule and manage. Repeating annual schedules in large companies is time consuming. </li></ul></ul><ul><ul><li>Creation and management of audit documentation is time consuming and lacks standardization between auditors and entities. </li></ul></ul><ul><ul><li>Audit nonconformities are an overall risk to the organization with no easy way to centrally manage and track risks. </li></ul></ul><ul><li>Solution: Web-based Enterprise Audit Management Software </li></ul><ul><ul><li>How does it work? </li></ul></ul><ul><li>Savings </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  3. 3. Planning, Performing and Managing Audits – Multi-Site Enterprise-Wide
  4. 4. The Challenge of Enterprise Audits – Multi-Site, Multi-Language, and Multi-Cultural Copyright 2009 Omnex. All Rights Reserved. Corporate Design Centers Sales Offices Plants Entities in N. America, Europe and Asia
  5. 5. Enterprise Problem Statement <ul><li>Lack of consistency in applications deployment </li></ul><ul><li>No central access for quality data </li></ul><ul><ul><li>Outdated systems, non-complaint software </li></ul></ul><ul><ul><li>Systems Incompatibility – Integration needs </li></ul></ul><ul><li>Process Inefficiencies </li></ul><ul><ul><li>Little or no knowledge transfer or best practices between facilities </li></ul></ul><ul><ul><li>No common nomenclature for quality metrics (including Audit non-conformances) </li></ul></ul><ul><ul><li>No integration in quality and business planning efforts (Audit Practices) </li></ul></ul><ul><li>Lack of flexibility and functionality of present practices </li></ul><ul><li>This leads to financial loss due to nonconforming product and non-value added activities. </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  6. 6. The Omnex Vision - EwQMS Suite
  7. 7. Uniform Auditing Rules – How? <ul><li>Audit Programs – ISO 9001, ISO 14001, OHSAS 18001, Safety Audits, SOX Audits </li></ul><ul><li>Audit Types – System, Process, and Product Audits </li></ul><ul><ul><li>Forms, Checklists and Audit Reports for each Audit Type </li></ul></ul><ul><li>Corrective Action Category – Major, Minor, OFI </li></ul><ul><li>Audit Schedules for each type of audit </li></ul><ul><li>Uniform Auditor Qualifications </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  8. 8. Instituting Oversight Company Wide Corporate Site Division A Site Division B Site Division C Site Division X Site Division A – Plt 1 Site Division A – Plt 2 - Site Division A – Plt N- Site Division A – Plt 1 Site Division A – Plt 2 - Site Division A – Plt N- Site Corporate Site Audit Manager sets all the Rules for all the Divs and Plants for Audit Practices Enterprise software can define Sites and Entities with Data Aggregation levels and security Omnex recommends Standardized Audit Rules instituted through Software Controls, enforced through Security followed through with standardized training
  9. 9. Planning Audits in an Enterprise
  10. 10. Audit Templates and Audit Cycles Copyright 2009 Omnex. All Rights Reserved.
  11. 11. Scheduling Audits in an Enterprise Copyright 2009 Omnex. All Rights Reserved.
  12. 12. Assigning and Managing Audits Copyright 2009 Omnex. All Rights Reserved.
  13. 13. Clauses, Processes, Departments, NC Categories all Standardized Copyright 2009 Omnex. All Rights Reserved.
  14. 14. Standardized Corrective Action Categories Copyright 2009 Omnex. All Rights Reserved.
  15. 15. Uniform Auditor Qualifications Copyright 2009 Omnex. All Rights Reserved.
  16. 16. Multiple Audit Programs and Audit Types Same Audit Forms and Workflow
  17. 17. One Interface – One Package Copyright 2009 Omnex. All Rights Reserved. <ul><li>One web-based package to schedule all audit programs and audit types </li></ul><ul><li>Audit Programs </li></ul><ul><ul><li>ISO 9001:2000 </li></ul></ul><ul><ul><li>Supplier </li></ul></ul><ul><ul><li>ISO/TS 16949:2002 </li></ul></ul><ul><ul><li>QS-9000 </li></ul></ul><ul><ul><li>Safety </li></ul></ul><ul><ul><li>ISO 14001 </li></ul></ul><ul><ul><li>Financial </li></ul></ul><ul><ul><li>Compliance </li></ul></ul>Audit Types – System – Process – Product
  18. 18. Copyright 2009 Omnex. All Rights Reserved.
  19. 19. Assigning Audit Types to Audit Program Copyright 2009 Omnex. All Rights Reserved.
  20. 20. Assigning Standard Forms for Audits Copyright 2009 Omnex. All Rights Reserved.
  21. 21. Workflow for Audit Manager, Auditor, and Auditee Many Audits, One Work Flow
  22. 22. Manager Work Flow <ul><li>One or many Audit Managers for each Audit Program </li></ul><ul><li>Enforce Rules, and Assign Security </li></ul><ul><ul><li>Depending on responsibilities, can only view one Audit Program or Audit Type </li></ul></ul><ul><ul><li>Review status of audits through Audit Status Views </li></ul></ul><ul><li>Contact sites when they violate rules – Audits not scheduled and/or not performed, and nonconformities not closed out escalates to Corp Audit Manager(s) </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  23. 23. Manager Work Flow Copyright 2009 Omnex. All Rights Reserved.
  24. 24. Copyright 2009 Omnex. All Rights Reserved.
  25. 25. Assigning Security in Audit Pro Copyright 2009 Omnex. All Rights Reserved.
  26. 26. Auditor Work Flow Copyright 2009 Omnex. All Rights Reserved.
  27. 27. Copyright 2009 Omnex. All Rights Reserved.
  28. 28. Auditee Work Flow Copyright 2009 Omnex. All Rights Reserved.
  29. 29. Copyright 2009 Omnex. All Rights Reserved.
  30. 30. Copyright 2009 Omnex. All Rights Reserved.
  31. 31. Copyright 2009 Omnex. All Rights Reserved.
  32. 32. Visibility to Audit Reports Company-Wide Copyright 2009 Omnex. All Rights Reserved.
  33. 33. Managing Supplier Audits Copyright 2009 Omnex. All Rights Reserved.
  34. 34. Managing Overall Risk Audit Nonconformities for QMS, EMS, OHSAS, and SOX – Represent Risk to the Business
  35. 35. Managing Risk <ul><li>Risk is managed by ensuring audits are performed by trained and qualified auditors – as shown earlier </li></ul><ul><li>Audits need to be performed as planned for the required duration: Audit Schedule Status – as shown earlier </li></ul><ul><li>Audit nonconformities need to be closed out effectively – Nonconformance management is key </li></ul><ul><li>As audits are collected, oversight is key – i.e., Management Review </li></ul><ul><li>Comparison of auditor capabilities and site weaknesses can point to risk not easily visible </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  36. 36. Nonconformity Management Copyright 2009 Omnex. All Rights Reserved.
  37. 37.
  38. 38. Copyright 2009 Omnex. All Rights Reserved.
  39. 39. Copyright 2009 Omnex. All Rights Reserved.
  40. 40. Copyright 2009 Omnex. All Rights Reserved.
  41. 41. Revealing Site Strengths or Weaknesses Copyright 2009 Omnex. All Rights Reserved. This analysis is important to reveal auditor weakness also
  42. 42. Management Review <ul><li>Automated Collection of Information </li></ul><ul><ul><li>- Trends </li></ul></ul><ul><ul><li>- Paretos </li></ul></ul><ul><ul><li>- Audit Comparisons </li></ul></ul><ul><ul><li>- Plant Comparisons </li></ul></ul>
  43. 43. Copyright 2009 Omnex. All Rights Reserved.
  44. 44. NC’s by Plant Copyright 2009 Omnex. All Rights Reserved.
  45. 45. NC’s by Audit Program Copyright 2009 Omnex. All Rights Reserved.
  46. 46. NC’s by Clause Copyright 2009 Omnex. All Rights Reserved.
  47. 47. NC’s By Department Copyright 2009 Omnex. All Rights Reserved.
  48. 48. NC’s By Auditor Copyright 2009 Omnex. All Rights Reserved.
  49. 49. Savings – Enterprise Audit Management
  50. 50. Savings <ul><li>QMS, EMS, SOX and other programs are implemented at a huge expense. These programs are the Plan , Do , and Audits and Corrective Action are the Check and Act cycles in the PDCA improvement cycle </li></ul><ul><li>Often times, management risks are high because audit and corrective action cycles are not transparent across the enterprise </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  51. 51. Non-Standardized Audit Programs Represent Risk <ul><li>Standardized Audit Programs – ISO 9001, ISO 14001, OHSAS 18001, Safety Audits, SOX Audits and Audit Types – System, Process, and Product Audits </li></ul><ul><ul><li>Uniform Forms, Checklists and Audit Reports for each Audit Type </li></ul></ul><ul><li>Corrective Action Category – Major, Minor, OFI </li></ul><ul><li>Audit Schedules for each type of audit </li></ul><ul><li>Uniform Auditor Qualifications </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  52. 52. Nonconformities <ul><li>Nonconformities that remain open represent risk to the organization </li></ul><ul><li>Identification of nonconformities with reminders and escalations mitigate risk to a large extent </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  53. 53. Enterprise Audit Savings <ul><li>Standardization of audit practices and visibility to schedules, qualifications, and open nonconformities represent large savings to organizations </li></ul><ul><li>Other savings are represented by automated data collection for management review and automated Audit Reports that are published and made available to the organization </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  54. 54. Enterprise Audit – Summary <ul><li>Multiple audits are difficult to schedule and manage; repeating Annual schedules in large companies is time consuming </li></ul><ul><li>Creation and management of audit documentation is time consuming and lacks standardization between auditors and entities </li></ul><ul><li>Nonconformity management is difficult and can be time consuming </li></ul><ul><li>Audit nonconformities are an overall risk to the organization with no easy way to centrally manage and track risk </li></ul><ul><li>Management of Compliance articles along with Auditing Management Systems </li></ul>Copyright 2009 Omnex. All Rights Reserved.
  55. 55. Upcoming Omnex Webinars Copyright 2009 Omnex. All Rights Reserved. Date Title Price 8/21/09 2-3pm EDT Enterprise Audit Management FREE 9/11/09 1-4pm EDT Implementing IMS (ISO 9001, ISO 14001 and OHSAS 18001) Using Enterprise Quality FREE 9/21/09 2-3pm EDT Rapid PPM Reduction Using Enterprise Problem Solving FREE 10/9/09 2-3pm EDT Survival Strategy Series – Process Review: Zero Defects Zero Cost Quality FREE
  56. 56. Upcoming Omnex Webinars Copyright 2009 Omnex. All Rights Reserved. Date Title Price 9/22/09 1-4pm ISO/TS 16949:2009 Auditor Transition Training $199 9/22/09 1-4pm ISO 9001:2008 Auditor Transition Training $149 9/22/09 1-4pm ISO/TS 16949:2009 Transition Training with a Focus on Implementation $199 9/22/09 1-4pm ISO 9001:2008 Transition Training with a Focus on Implementation $149 Further dates are scheduled until the end of the year
  57. 57. If You are Interested in Enterprise Auditing … <ul><li>… we have a number of other webinars that may interest you </li></ul><ul><ul><li>Juggling Multiple Standards – Integration, Standardization and Linkages </li></ul></ul><ul><ul><li>Managing Documents in the Global Environment of the 21 st Century </li></ul></ul><ul><ul><li>Software for Integrated Audits </li></ul></ul><ul><ul><li>Managing Audits Globally Using Best Practices </li></ul></ul><ul><ul><li>Management Systems, Operating Systems </li></ul></ul>Copyright 2009 Omnex. All Rights Reserved. To view any of these webinars, visit the Omnex Resource Center at http://www.omnex.com/members/index.aspx or contact us for more information

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