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Humanitarian Information Sharing
In Disaster Response
Prepared for Pacific Endeavor 2015
Presented by Catherine Graham
September 9, 2015
Humanitarian Information Sharing
In Disaster Response
Information is a vital form of aid
in itself. Disaster affected
people need information as
much as water, food, medicine,
or shelter.
IFRC World Disasters Report, 2005
Disaster Response – Information as Aid:
Disaster intelligence – situation reporting & special activations
Urgent Needs - public and partner requests for information.
Surge Support - community needs digital surge support assistance
Disaster Preparedness
Exercise development, Crowd simulation
Social Media Training and Support services
Process Improvement
Tools testing, subject matter expertise
Global 501c3 NGO public charity
Digital Disaster Response
Humanity Road Services Menu
Force Multipliers
Nepal Crisismap Response
Verify x 2
Public
Message
Volunteer
Crisis
Team
Local
EMA
Good News No
Casualties – Bad news
No Relief goods
The public, operating through social media such as Twitter, Facebook,
YouTube become a source of information.
Crowdsourcing Example
Timeline
DAY 0
72 Hour Window of Survival
DAY 9 DAY 12 DAY 15 DAY 18DAY 3 DAY 6
Urgent Needs tracking: Outputs: APAN, Reliefweb , Activation Partners
Landfall Day 1
DAY 20
Day 20
7-Nov 8-Nov 9-Nov 10-Nov 11-Nov 12-Nov 13-Nov 14-Nov 15-Nov 16-Nov 17-Nov 18-Nov 19-Nov 20-Nov 21-Nov 22-Nov 23-Nov 24-Nov
Relaying Urgent Needs
continues
Monitoring Hospital
Responses
Day 10
First 20 Days – Yolanda Footprint
Aggregate
Filter
Triage
Export
Report
Machine Assisted Monitoring
Aggregate: In support of Typhoon YolandaPH
Humanity Road identified and aggregated,
1,000,000 tweets from the Philippines.
Filter: 1,000,000 tweet records were refined to
40,000 potentially actionable.
Triage: The 40,000 tweet records were further
refined to 4,000 potentially actionable.
Export: The 4,000 tweet records were
reviewed, and actionable relevant content
exported into our situation report..
Report: Actionable and relevant content was
reported three ways,
1. Directly to the public
2. Public Situation Reports
3. Private activation reports
First 20 Days – Yolanda Volume
Pacific Endeavor 2015First 12 hours First 24 hours 36 – 72 hours + 4 Days
Monitoring urgent
needs
Publishing Situation
Report
Amplifying officials
Monitoring urgent
needs
Adding to Sitrep
Activation Requests
Amplifying Officials
Amplifying Partners
Monitoring urgent
needs
Adding to Sitrep
Aid Agency Report 3W
Crisis mapping support
Information Stabilizes
Transition to local
Early Adoption of Crowdsourcing
Cell Phone Battery Life
72 Hour of Survival
Voice lines saturated or broken
Philippines (Project Agos & eBanyihan by Ateneo University)
USA Hurricane Sandy
Nepal (Quake Map Kathmandu Living Labs + HOT OSM)
Christ Church NZ (EQNZ)
DAY 0 DAY 3 DAY 4 DAY 5DAY 1 DAY 2DRR Plan
2015
2014
2013
2012
2011
2010Haiti 4636
Platforms
Disaster
Innovations and the way forward
Empowerment – whole community
Identifying the golden source
On Demand data systems
One knock system

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Pacific Endeavor 2015 Presentation

  • 1. Humanitarian Information Sharing In Disaster Response Prepared for Pacific Endeavor 2015 Presented by Catherine Graham September 9, 2015 Humanitarian Information Sharing In Disaster Response Information is a vital form of aid in itself. Disaster affected people need information as much as water, food, medicine, or shelter. IFRC World Disasters Report, 2005
  • 2. Disaster Response – Information as Aid: Disaster intelligence – situation reporting & special activations Urgent Needs - public and partner requests for information. Surge Support - community needs digital surge support assistance Disaster Preparedness Exercise development, Crowd simulation Social Media Training and Support services Process Improvement Tools testing, subject matter expertise Global 501c3 NGO public charity Digital Disaster Response Humanity Road Services Menu Force Multipliers
  • 4. Public Message Volunteer Crisis Team Local EMA Good News No Casualties – Bad news No Relief goods The public, operating through social media such as Twitter, Facebook, YouTube become a source of information. Crowdsourcing Example
  • 5. Timeline DAY 0 72 Hour Window of Survival DAY 9 DAY 12 DAY 15 DAY 18DAY 3 DAY 6 Urgent Needs tracking: Outputs: APAN, Reliefweb , Activation Partners Landfall Day 1 DAY 20 Day 20 7-Nov 8-Nov 9-Nov 10-Nov 11-Nov 12-Nov 13-Nov 14-Nov 15-Nov 16-Nov 17-Nov 18-Nov 19-Nov 20-Nov 21-Nov 22-Nov 23-Nov 24-Nov Relaying Urgent Needs continues Monitoring Hospital Responses Day 10 First 20 Days – Yolanda Footprint
  • 6. Aggregate Filter Triage Export Report Machine Assisted Monitoring Aggregate: In support of Typhoon YolandaPH Humanity Road identified and aggregated, 1,000,000 tweets from the Philippines. Filter: 1,000,000 tweet records were refined to 40,000 potentially actionable. Triage: The 40,000 tweet records were further refined to 4,000 potentially actionable. Export: The 4,000 tweet records were reviewed, and actionable relevant content exported into our situation report.. Report: Actionable and relevant content was reported three ways, 1. Directly to the public 2. Public Situation Reports 3. Private activation reports First 20 Days – Yolanda Volume
  • 7. Pacific Endeavor 2015First 12 hours First 24 hours 36 – 72 hours + 4 Days Monitoring urgent needs Publishing Situation Report Amplifying officials Monitoring urgent needs Adding to Sitrep Activation Requests Amplifying Officials Amplifying Partners Monitoring urgent needs Adding to Sitrep Aid Agency Report 3W Crisis mapping support Information Stabilizes Transition to local Early Adoption of Crowdsourcing Cell Phone Battery Life 72 Hour of Survival Voice lines saturated or broken Philippines (Project Agos & eBanyihan by Ateneo University) USA Hurricane Sandy Nepal (Quake Map Kathmandu Living Labs + HOT OSM) Christ Church NZ (EQNZ) DAY 0 DAY 3 DAY 4 DAY 5DAY 1 DAY 2DRR Plan 2015 2014 2013 2012 2011 2010Haiti 4636 Platforms Disaster
  • 8. Innovations and the way forward Empowerment – whole community Identifying the golden source On Demand data systems One knock system

Editor's Notes

  1. Information is a vital form of aid in itself. Disaster affected people need information as much as water, food, medicine, or shelter. Getting this information through the response chain is not always easy, verification is possible but it takes long hours of diligent research and verification steps.
  2. We help synthesize data from social media into early reports. This information is disaster intelligence. We data mine and report information within hours of an event providing disaster intelligence, situation reporting. We help resolve urgent needs by connecting the public to solutions which may be government agencies, aid providers or other humanitarians. Here are the services we provide as part of our mission goals.
  3. In real time, the public is sharing key information that is relevant and useful to disaster response agencies, aid agencies, civ-mil and humanitarians locally as well as globally. Philippines have mastered the art of social media emergency management. After Haiti, crowdsourcing was used by day four, after Sandy more than 30 crowdsourcing maps and efforts emerged. Philippines has Project Agos. They work in conjuction with the ETC cluster and under the PIO urgent needs are routed for solution.
  4. Philippines have mastered the art of social media emergency management. After Haiti, crowdsourcing was used by day four, after Sandy more than 30 crowdsourcing maps and efforts emerged. Members of the Data Mining and Machine Learning Lab at Arizona State University used a tool known as TweetTracker to aggregate and analyze a timeline of the volume of tweets which indicated a decline in volume of tweets over time from within impacted areas (this was noted as occurring at the same time as requests for generators and fuel across the impacted footprint were increasing). Also used by Humanity Road is a prototype tool (SBIR N121-092) being developed by Progeny Systems which provided critical filtering capabilities that eliminated much of the noise.
  5. We are a hyper connected world, our ability to restore this connectivity is improving rapidly through this program and through new NGO’s and communication initiatives.. - The sea of information is overwhelming. In 2011 we assessed a field aid station that was servicing 200 – 400 people daily. When a digital service center was stood up, citizens helped themselves at kiosks and 1,000 – 2,000 each day were serviced but this can only happen where bandwidth and knowledge of technology can accommodate the solution. Empowering the community to help themselves through technology will improve disaster response. In the area of identifying and improving communications, heat maps showing the geographic footprint of social media conversations can help improve the common operating picture. - One Knock - One user, one record – relational and interactive data base solutions that create single data streams will reduce duplicated efforts and duplicated records.