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A model Capacity
            Building Assistance
                 (CBA) Program
                Lessons Learned Building the
               Capacity of Community Based
                    Organizations and Health
              Departments implementing HIV
         interventions for Black Communities

Camille Abrahams Emeagwali, M.S.
Harm Reduction Coalition                 November 2, 2010
Roadmap for Today’s
Presentation
   Overview
       CBA then…CBA now
       Multiple Layers of Impact and Change

   HRC’s Approach to CBA
       Methodology to Develop Best Practices
       Process of CBA Service Provision (in HIV Prevention)
       Cornerstones for Effective CBA
       Essential Tools for Evaluating CBA

   Findings
       Needs of CBOs
       Barriers to Effective and Sustainable CBA
       Lessons Learned

   Future Direction of Capacity Building
                                                               2
Harm Reduction Coalition
   Founded in 1994 to work with individuals and communities at risk
    for HIV infection due to drug use and high-risk sexual behaviors.
   Committed to reducing drug-related harm by initiating and
    promoting local, regional and national harm reduction education,
    interventions and community organizing
    Offer specific expertise in how to best incorporate the principles of
    health and safety promotion for drug users.




                                                                             3
History of HRC’s Capacity
Building
   HRC’s Training Institute (NY & CA) has
    been in existence since the inception of the
    organization (1994)
   Since 1994, HRC has provided training and
    technical assistance in the areas of:
       Syringe access services
       Hepatitis C prevention and education
       Overdose prevention
       HIV prevention

                                                   4
Overview of AACBI
In 2004, the Harm Reduction Coalition (HRC)
   received a 5-year grant from the CDC to be a
   Focus Area 2 CBA Provider for CBOs and health
   departments (HDs) working with African
   Americans communities in the North Region.


The African American Capacity Building Initiative
  (AACBI), a program of HRC, was a dynamic
  initiative aimed at reducing the infection and
  transmission rates of HIV/AIDS within African
  American communities.
                                                    5
History of HRC’s Capacity
Building
   2004-2009: African American Capacity Building
    Initiative (AACBI)
       CDC-funded CBA provider serving African-American
        serving CBOs & HDs in the North Region
       DEBI Expertise: d-up!, POL, Safety Counts,
        VOICES/VOCES
       2008: Published lessons learned & best practices in
        Journal of HIV/AIDS & Social Services
       2008: Formation of the Forgotten Population Project



                                                              6
Guiding Principles of CBA at
AACBI/HRC
                 NKYINKYIM ("twisting" )
                 symbol of initiative, dynamism
                 and versatility




      NYANSAPO ("wisdom knot") symbol of
           wisdom, ingenuity, intelligence and
      patience. This symbol conveys the idea
       that "a wise person has the capacity to
     choose the best means to attain a goal.


                                                  7
History of HRC’s Capacity
Building
   2008 to present: Institute@ HRC
       Skills and Knowledge on Overdose Prevention (SKOOP)
       Drug Overdose Prevention Education (DOPE)
       LGBT Program
       HIV Prevention Capacity Building Initiative




                                                              8
9
Overview of HRC’s HIV Prevention
Capacity Building Initiative


   CBA for CBOs

   CBA for Syringe Access Mobilization




                                          10
CBA for CBOs
        Organizational Infrastructure and Program
         Sustainability
        Evidence-based Interventions and Public
         Health Strategies
              d-up! Defend Yourself!
              Safety Counts
              VOICES/VOCES
              NIA (New!)
              SHIELD (New!)

11
        Monitoring and Evaluation                   11
CBA for Syringe Access
Mobilization
   A PLACE for Syringe Access
       Adaptation of Community Mobilization Model –
        Mobilizing for Action through Planning and
        Partnerships (MAPP)
   Social Marketing Campaigns
   Community-level Evidence-based
    Interventions
            Community PROMISE
            Popular Opinion Leader (POL)


                                                       12
Multiple Layers of CBA
  Impact…
                                                      Staff
                                                      Team
                                              Executive Management
                                                  Organization
                                                      Board
                                                   Community
                                                   Movement




** For the purpose of today’s discussion, I will focus on Organizations.
This layer of impact also encompasses staff, teams and executive
management. Board development is also intricately involved at this         13

level as well.
Multiple Layers of Change

                                             Leadership
                                             Development


Staff
                Team
Development
                Development



                                              Movement
                               Board          Building
                               Development

    Organizational            Community            14

    Development               Development
HRC’s Approach to CBA
  CBA Service Provision (in HIV prevention)
     Key Characteristics for Effective CBA
       Essential Tools for Evaluating CBA
Methodology to Develop Best
Practices
   Formal/informal interviews with AACBI staff
   Interviews and focus groups with CBA consumers
   Review of case files that included action plans,
    detailed progress notes, Consumer Satisfaction
    Surveys, CBA completion forms, and
    communications between AACBI and CBA
    consumers
   Interview/observe other CBA providers
   Literature Review

                                                       16
Introduction
In order for comprehensive HIV prevention services
and strategies to be successful, community based
organizations and their frontline staff must have
the necessary skills and resources to respond
efficiently and effectively to this epidemic.

Thus, CBOs must have the capacity to engage
successfully in HIV prevention efforts, particularly
those efforts involving the implementation of HIV
prevention interventions that have proven to be
effective.

                                                       17
Capacity Building Assistance (CBA)
     HIV prevention capacity building is a process by
     which individuals, organizations, and communities
     develop abilities to enhance and sustain HIV
     prevention efforts.

   The goal of capacity building is to foster self-
     sufficiency and the self-sustaining ability to
     improve HIV prevention programs, processes, and
     outcomes.

                                                     18
                                                    18
Process of CBA Service
Provision (in HIV Prevention)
1.   Frame the Problem
      Define and fully understand the issue(s)
      Tool: Initial Needs Assessment



2.   Capacity Inventory
      Stage the Consumer’s Readiness for CBA
      Identify resources/assets of staff, team, management,
       organization, etc.
      Tool: Organizational Assessment



3.   Comprehensive Analysis of CBO’s Challenges & Threats
      Identify intermediate and long-term challenges, barriers and
       threats to resources, assets, and expected outcomes
                                                                      19
Process of CBA Service
Provision (in HIV Prevention)
1.        Formalize Partnership between CBO & CBA
         Tool: MOA


2.       Action Planning
         Develop an approach to address the problem/issue
         Refine approach based on CBO feedback


3.       CBA Service Delivery



                                                             20
CBA Delivery Strategies
   Trainings
       To increase knowledge, skills and ability
   Technical assistance/consultation
       the provision and/or facilitation of culturally relevant and
        expert programmatic, scientific, and technical advice
        (mentoring/coaching) and support
       Examples include coaching and mentoring
   Information Dissemination
       distribution and sharing of relevant and current information
        through print materials, presentations, websites, and mass
        media
                                                                       21
Process of CBA Service
Provision (in HIV Prevention)
1.   Evaluate CBA Service Provision (Process) and
     Ability of CBO (outcome)

     Essential Tools for Evaluating CBA
            Needs Assessment
              Immediate Need (Problem Diagnosis and Expected Outcomes)
              Staff/Organization/Board Assessment (Asset/Resource
               Inventory). What can we build on?
              Intermediate and Long-Term Needs
            Reflective Tool: 3/6/12 month follow up
              How well are consumers applying their new/enhanced capacity?
              Have unintended and/or negative consequences been
               addressed?
                                                                              22
Process of CBA Service
Provision (in HIV Prevention)
1.   Recommend Additional CBA Services, if
     necessary
        Ask, “what can we do to build or advance the good
         work that the CBA consumer is doing?”
        Tool: Letter of Recommendations


2.   Additional CBA Services



                                                             23
Cornerstones for Effective
CBA
   Cultural Competence – All CBA is local
     Local, culturally relevant consultant; Community Advisory Board


   Needs Driven CBA: initial, organizational, other needs
     “Stage” Consumer for CBA Readiness; identify their
      assets/resources; Meet Them Where They’re At

   CBA Provider/CBA Recipient Team Approach

   Infuse Best Practices from Subject Matter Experts (SMEs)

   Continuous Program Improvement
     Evaluate work; improve CBA tools; follow up with CBO to
      determine if effectiveness is maintained
                                                                        24
Findings
Passion + Commitment does
        NOT equal capacity
Broad CBA Needs Identified by
HRC
   Organizational Infrastructure
   Culturally and Linguistically Appropriate
    Services and Settings
   Demonstrated Competence In Foundational
    Skills and Knowledge

     Specific to AIDS Service Organizations?


                                                26
                                                26
Barriers to Effective and
Sustainable CBA
   High staff turnover – in CBOs and CBA
    providers

   CBO’s lack of or poor experience with CBA
    Reputation is everything

   Insufficient commitment from CBO
    management
                                                27
HRC’s Lessons Learned Providing
CBA to CBOs/HDs : 2004-2009

   A team-based approach helps to ensure effective
    and efficient service delivery (lesson #1)

   Relationship building and open communication is
    essential (lesson #3)

   Staff turnover results in loss of institutional
    memory and momentum (lesson #9)
                                                      28
                                                      28
HRC’s Lessons Learned Providing
CBA to CBOs/HDs : 2004-2009
   Empowered CBA consumers lead to sustainable
    programs (lesson #11)

   CBOs should work with CBA and technical
    assistance providers during the pre-implementation
    and implementation phases (lesson #5)

   A coordinated effort among CBA providers is
    needed to effect change on a national level (lesson
    #7)
                                                      29
                                                     29
Conclusions:

Many of the lessons centered on the need for
 open communication and collaboration
 between CBA providers, CBA consumers,
 CDC program officers, and CDC program
 consultants in order to ensure efficient and
 effective capacity building.



                                                30
Conclusions:

The overarching theme across the lessons
  learned is that providing capacity building
  assistance has its rewards, but it is not
  without its challenges.




                                                31
Future Direction of Capacity
Building
   Capacity Building as a “field”
   Strategic Giving and Capacity Building
   Innovative strategies to Promote the
    Sustainability of Capacity Building Efforts
   Measure the Long-Term Impact of Capacity
    Building



                                                  32
“If you have some power, then your
   job is to empower someone else”

                   Toni Morrison
Contact Info.
Camille Abrahams Emeagwali, M.S.
         Harm Reduction Coalition
    abrahams@harmreduction.org
                   212.213.6376

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A model of capacity building assistance (cba)

  • 1. A model Capacity Building Assistance (CBA) Program Lessons Learned Building the Capacity of Community Based Organizations and Health Departments implementing HIV interventions for Black Communities Camille Abrahams Emeagwali, M.S. Harm Reduction Coalition November 2, 2010
  • 2. Roadmap for Today’s Presentation  Overview  CBA then…CBA now  Multiple Layers of Impact and Change  HRC’s Approach to CBA  Methodology to Develop Best Practices  Process of CBA Service Provision (in HIV Prevention)  Cornerstones for Effective CBA  Essential Tools for Evaluating CBA  Findings  Needs of CBOs  Barriers to Effective and Sustainable CBA  Lessons Learned  Future Direction of Capacity Building 2
  • 3. Harm Reduction Coalition  Founded in 1994 to work with individuals and communities at risk for HIV infection due to drug use and high-risk sexual behaviors.  Committed to reducing drug-related harm by initiating and promoting local, regional and national harm reduction education, interventions and community organizing  Offer specific expertise in how to best incorporate the principles of health and safety promotion for drug users. 3
  • 4. History of HRC’s Capacity Building  HRC’s Training Institute (NY & CA) has been in existence since the inception of the organization (1994)  Since 1994, HRC has provided training and technical assistance in the areas of:  Syringe access services  Hepatitis C prevention and education  Overdose prevention  HIV prevention 4
  • 5. Overview of AACBI In 2004, the Harm Reduction Coalition (HRC) received a 5-year grant from the CDC to be a Focus Area 2 CBA Provider for CBOs and health departments (HDs) working with African Americans communities in the North Region. The African American Capacity Building Initiative (AACBI), a program of HRC, was a dynamic initiative aimed at reducing the infection and transmission rates of HIV/AIDS within African American communities. 5
  • 6. History of HRC’s Capacity Building  2004-2009: African American Capacity Building Initiative (AACBI)  CDC-funded CBA provider serving African-American serving CBOs & HDs in the North Region  DEBI Expertise: d-up!, POL, Safety Counts, VOICES/VOCES  2008: Published lessons learned & best practices in Journal of HIV/AIDS & Social Services  2008: Formation of the Forgotten Population Project 6
  • 7. Guiding Principles of CBA at AACBI/HRC NKYINKYIM ("twisting" ) symbol of initiative, dynamism and versatility NYANSAPO ("wisdom knot") symbol of wisdom, ingenuity, intelligence and patience. This symbol conveys the idea that "a wise person has the capacity to choose the best means to attain a goal. 7
  • 8. History of HRC’s Capacity Building  2008 to present: Institute@ HRC  Skills and Knowledge on Overdose Prevention (SKOOP)  Drug Overdose Prevention Education (DOPE)  LGBT Program  HIV Prevention Capacity Building Initiative 8
  • 9. 9
  • 10. Overview of HRC’s HIV Prevention Capacity Building Initiative  CBA for CBOs  CBA for Syringe Access Mobilization 10
  • 11. CBA for CBOs  Organizational Infrastructure and Program Sustainability  Evidence-based Interventions and Public Health Strategies  d-up! Defend Yourself!  Safety Counts  VOICES/VOCES  NIA (New!)  SHIELD (New!) 11  Monitoring and Evaluation 11
  • 12. CBA for Syringe Access Mobilization  A PLACE for Syringe Access  Adaptation of Community Mobilization Model – Mobilizing for Action through Planning and Partnerships (MAPP)  Social Marketing Campaigns  Community-level Evidence-based Interventions  Community PROMISE  Popular Opinion Leader (POL) 12
  • 13. Multiple Layers of CBA Impact… Staff Team Executive Management Organization Board Community Movement ** For the purpose of today’s discussion, I will focus on Organizations. This layer of impact also encompasses staff, teams and executive management. Board development is also intricately involved at this 13 level as well.
  • 14. Multiple Layers of Change Leadership Development Staff Team Development Development Movement Board Building Development Organizational Community 14 Development Development
  • 15. HRC’s Approach to CBA CBA Service Provision (in HIV prevention) Key Characteristics for Effective CBA Essential Tools for Evaluating CBA
  • 16. Methodology to Develop Best Practices  Formal/informal interviews with AACBI staff  Interviews and focus groups with CBA consumers  Review of case files that included action plans, detailed progress notes, Consumer Satisfaction Surveys, CBA completion forms, and communications between AACBI and CBA consumers  Interview/observe other CBA providers  Literature Review 16
  • 17. Introduction In order for comprehensive HIV prevention services and strategies to be successful, community based organizations and their frontline staff must have the necessary skills and resources to respond efficiently and effectively to this epidemic. Thus, CBOs must have the capacity to engage successfully in HIV prevention efforts, particularly those efforts involving the implementation of HIV prevention interventions that have proven to be effective. 17
  • 18. Capacity Building Assistance (CBA) HIV prevention capacity building is a process by which individuals, organizations, and communities develop abilities to enhance and sustain HIV prevention efforts. The goal of capacity building is to foster self- sufficiency and the self-sustaining ability to improve HIV prevention programs, processes, and outcomes. 18 18
  • 19. Process of CBA Service Provision (in HIV Prevention) 1. Frame the Problem  Define and fully understand the issue(s)  Tool: Initial Needs Assessment 2. Capacity Inventory  Stage the Consumer’s Readiness for CBA  Identify resources/assets of staff, team, management, organization, etc.  Tool: Organizational Assessment 3. Comprehensive Analysis of CBO’s Challenges & Threats  Identify intermediate and long-term challenges, barriers and threats to resources, assets, and expected outcomes 19
  • 20. Process of CBA Service Provision (in HIV Prevention) 1. Formalize Partnership between CBO & CBA  Tool: MOA 2. Action Planning  Develop an approach to address the problem/issue  Refine approach based on CBO feedback 3. CBA Service Delivery 20
  • 21. CBA Delivery Strategies  Trainings  To increase knowledge, skills and ability  Technical assistance/consultation  the provision and/or facilitation of culturally relevant and expert programmatic, scientific, and technical advice (mentoring/coaching) and support  Examples include coaching and mentoring  Information Dissemination  distribution and sharing of relevant and current information through print materials, presentations, websites, and mass media 21
  • 22. Process of CBA Service Provision (in HIV Prevention) 1. Evaluate CBA Service Provision (Process) and Ability of CBO (outcome) Essential Tools for Evaluating CBA  Needs Assessment  Immediate Need (Problem Diagnosis and Expected Outcomes)  Staff/Organization/Board Assessment (Asset/Resource Inventory). What can we build on?  Intermediate and Long-Term Needs  Reflective Tool: 3/6/12 month follow up  How well are consumers applying their new/enhanced capacity?  Have unintended and/or negative consequences been addressed? 22
  • 23. Process of CBA Service Provision (in HIV Prevention) 1. Recommend Additional CBA Services, if necessary  Ask, “what can we do to build or advance the good work that the CBA consumer is doing?”  Tool: Letter of Recommendations 2. Additional CBA Services 23
  • 24. Cornerstones for Effective CBA  Cultural Competence – All CBA is local  Local, culturally relevant consultant; Community Advisory Board  Needs Driven CBA: initial, organizational, other needs  “Stage” Consumer for CBA Readiness; identify their assets/resources; Meet Them Where They’re At  CBA Provider/CBA Recipient Team Approach  Infuse Best Practices from Subject Matter Experts (SMEs)  Continuous Program Improvement  Evaluate work; improve CBA tools; follow up with CBO to determine if effectiveness is maintained 24
  • 25. Findings Passion + Commitment does NOT equal capacity
  • 26. Broad CBA Needs Identified by HRC  Organizational Infrastructure  Culturally and Linguistically Appropriate Services and Settings  Demonstrated Competence In Foundational Skills and Knowledge Specific to AIDS Service Organizations? 26 26
  • 27. Barriers to Effective and Sustainable CBA  High staff turnover – in CBOs and CBA providers  CBO’s lack of or poor experience with CBA Reputation is everything  Insufficient commitment from CBO management 27
  • 28. HRC’s Lessons Learned Providing CBA to CBOs/HDs : 2004-2009  A team-based approach helps to ensure effective and efficient service delivery (lesson #1)  Relationship building and open communication is essential (lesson #3)  Staff turnover results in loss of institutional memory and momentum (lesson #9) 28 28
  • 29. HRC’s Lessons Learned Providing CBA to CBOs/HDs : 2004-2009  Empowered CBA consumers lead to sustainable programs (lesson #11)  CBOs should work with CBA and technical assistance providers during the pre-implementation and implementation phases (lesson #5)  A coordinated effort among CBA providers is needed to effect change on a national level (lesson #7) 29 29
  • 30. Conclusions: Many of the lessons centered on the need for open communication and collaboration between CBA providers, CBA consumers, CDC program officers, and CDC program consultants in order to ensure efficient and effective capacity building. 30
  • 31. Conclusions: The overarching theme across the lessons learned is that providing capacity building assistance has its rewards, but it is not without its challenges. 31
  • 32. Future Direction of Capacity Building  Capacity Building as a “field”  Strategic Giving and Capacity Building  Innovative strategies to Promote the Sustainability of Capacity Building Efforts  Measure the Long-Term Impact of Capacity Building 32
  • 33. “If you have some power, then your job is to empower someone else” Toni Morrison
  • 34. Contact Info. Camille Abrahams Emeagwali, M.S. Harm Reduction Coalition abrahams@harmreduction.org 212.213.6376

Editor's Notes

  1. The African American Capacity Building Initiative (AACBI) is proud to be a program of the Harm Reduction Coalition, founded in 1994 to work with individuals and communities at risk for HIV infection due to drug use and high-risk sexual behaviors. Because injection and other drug users in the African American community are at significant risk of HIV infection and transmission, the Harm Reduction Coalition saw the need to work with those groups that were already working to provide HIV prevention interventions to African Americans and to aid them in their work, while offering its specific expertise in how to best incorporate the principles of health and safety promotion for drug users. The harm reduction movement started decades ago in Western Europe and was introduced to the US in the late 1970s/early 1980s when the HIV epidemic began to spread like wildfire, especially among IDUs. Current & former drug users started HRC to promote the health & human rights of drug users
  2. HRC’s HIV Prevention Capacity Building Initiative is a CDC-funded project Our funding period is September 1, 2009 to March 31, 2014
  3. Capacity building involves a variety of delivery mechanisms: technology transfer technical/capacity-building assistance training skills building information dissemination technology transfer – the process by which innovations are diffused among HIV prevention providers to improve how intervention effectiveness and scientific research is translated into programs and practice. technical assistance – the provision and/or facilitation of culturally relevant and expert programmatic, scientific, and technical advice (mentoring/coaching) and support. CBB members provide assistance to grantees in areas such as organizational infrastructure development, program implementation, adaptation and tailoring of behavioral interventions, and evaluation. training – curricula development, delivery of curricula and coordination of training activities to increase the knowledge, skills and abilities of trainers, educators and service providers. Training focuses on the delivery of effective HIV prevention interventions and strategies, such as: prevention counseling partner counseling, testing and referral services (PCRS) prevention case management (PCM) and implementation of rapid testing. Training activities also include facilitation skills, recruitment strategies, adaptation and tailoring guidance that increases knowledge, skills, and abilities required to implement HIV prevention interventions, and programs and services. Trainings are provided directly to service providers for implementation or to educators/trainers in a Train-the-Trainer (TOT) format for further dissemination. Facilitation of trainings is provided in English and Spanish. information dissemination – distribution and sharing of relevant and current HIV prevention information (reviewed by peer materials review committees prior to dissemination) through print materials, presentations, websites, and mass media.
  4. #5: CDC Recommendations: Areas to Assess To Determine Readines s organizational environment, governance, and programmatic infrastructure (the agency culture and characteristics that are needed to support an EBI) workforce and professional development (knowledge, skills, and abilities of the people who implement an EBI) resources and support (practical assets needed to implement an EBI); motivational forces and readiness (reasons that an EBI will meet the needs of the target population as well as staff enthusiasm to provide high-quality services); learning from experience (changes that occur in people, agencies, and interventions during implementation as provided by feedback and evaluation); and adjusting to the external environment (adjusting to the cultural, social, economic, political, legal, and environmental factors that are within agency control and influence their capacity to implement an EBI).