3. 3 June 20, 2013
Effective July 1, 2013
Home Ventilator Transitions Overview
This training deck will assist you with identifying key changes in
the Kaiser/Apria home ventilator transition process.
All ventilator transitions into the home will be over sighted by the
Kaiser SCAL Regional Clinical Manager
All ventilator orders will be processed as a home assessment
4. 4 June 20, 2013
Ventilator Discharge Process
Appointment made to assess home environment
Teleconference scheduled with key stakeholders
Identified topics discussed regarding patient’s care
Ventilator delivered to hospital to initiate caregiver and
clinical training
Equipment and supplies delivered to patient’s house
Closing conference to discuss planned discharge
Apria RT to meet patient at home upon hospital
discharge
Follow up email on discharge status sent to key
stakeholders
5. 5 June 20, 2013
Quality and Vendor Oversight
Improving vendor oversight and performance
Tracking timely ordering and delivery of high
acuity items
Meeting regulatory and compliance
requirements
6. 6 June 20, 2013
Service Excellence
Instituting a Service Culture to internal/external
customers
Providers receive timely order support
Members receive correct DME equipment on
time with uniform service and support
7. 7 June 20, 2013
Realign Staffing Resources
Re-align staff to improve member and
physician order support using clinical
specialists (RN, RT, etc.) across SCAL
Eliminates capital expenditures and
staff relocations
Lower cost per transaction over time
8. Chay Robinson, MBA, RRT, RCP
Kaiser SCAL Regional Clinical Manager
(562) 622-XXXX
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