1. Jesica Lyn Baker, MPH RD
880 West First Street, #401, Los Angeles, CA 90012
(213) 718-2320 . jesicalbaker@gmail.com
Subject Matter Expert (SME) - Summary of Skills
Population Health Management
Health Risk Management
Lifestyle Behavior Change
Workplace Wellness
Healthcare Reform
Recognized as source of reliable information, techniques and skill by multiple
stakeholders
Provides specialized knowledge, occupational experience, education and
research to enable non-subject matter decision makers to confidently address
issues and take appropriate action
Effective communication skills facilitate action in strategic planning and
program development
Leads or works productively as part of high functioning workgroup teams which
have need of specialized knowledge to create solutions
Proven ability to gain institutional support for health initiatives in corporate
settings by transforming concepts into actionable programs
Convincingly conversant in changing the dialogue on health and influencing
public opinion in the following areas:
Population Health Management – population engagement vs. individual
participation through creation of a culture of health focused on prevention
Health Risk Management – enabling healthy people to stay healthy and don’t
get worse strategy vs. care focused on those already at risk or chronically ill
Lifestyle Change – health as vitality and energy vs. absence of disease and
behavior change only focus
Workplace Wellness – total value of health and related value of investment (VOI)
and return on investment (ROI) vs. cost of healthcare
Healthcare Reform – health promotion/prevention as part of national policy with
benefits realized at national, community, employer, clinical and research levels
Quotable Quotes
“According to the Centers of Medicare and Medicaid Services, about 95% of every dollar we spend on healthcare
in the US is spent on treatment, and only five cents on prevention. We need to shift that. Even if we find a way to
give access to healthcare to every American, unless we start working on the prevention side, we’re never going to
have good health among Americans.”
__Garry Lindsay, MPH
Director, Business Partnership for Prevention
“The health of our workforce is inextricably linked to the productivity of our nation’s workforce, and therefore to the
health of our national economy. It’s that central to our nation’s viability. We need to address the health crisis in the
country, which will then simultaneously address the cost crisis. What can happen is that we can establish a culture
of health in which wellness really becomes just a part of doing every day business for an employer, an entire
community, an entire state, an entire nation.”
__Ron Loeppke MD, MPH, FACOEM, FACPM
Executive VP, Health and Productivity - Alere
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2. Jesica Lyn Baker, MPH RD
880 W. First Street, #401, Los Angeles, CA 90012
(213) 718-2320 . jesicalbaker@gmail.com
Healthcare Consulting Experience
Population and Health Risk Management, Wellness Strategies 2005 – Present
Subject Matter Expert/Consultant, Jesica L. Baker & Associates
Through specialized knowledge, occupational experience, education and research guides
non-subject matter decision makers to address issues and take appropriate action
Proven ability to gain institutional support for health initiatives in corporate settings by transforming concepts
into actionable programs
Director/Consultant, Health Risk Management Practice (HRM), Lockton Insurance, LLP
Gained confidence of producers and service teams to consult with 45 key clients within 18 month start up
period at international employee benefits and property casualty brokerage
Utilized clinical data, survey and assessment tools and knowledge of vendor market to successfully
implement and monitor customized population health management strategies for corporations
Designed health risk management programs to produce outcomes including high percentages of
engagement, increased productivity, reduced absenteeism and disability, and reduction of overall health
risks resulting in an improved corporate health status
Developed statistical data for measurement of VOI and ROI for wellness program dashboard to ensure
economic benefits for individuals and corporation
Contributed to the ongoing development and enhancement of the national and regional Health Risk
Management practice including compliance with national and state policy and regulations
Interpreted existing and pending health care reform initiatives for clients to maximize current employee
health benefits with prevention and wellness incentives
Consultant, UCLA Center for East/West Medicine
Educated clinicians regarding opportunities for entry into the corporate marketplace for
alternative/complimentary medicine products
Consulted with Center staff on creation of content for a strategic plan in order to obtain senior
management approval to develop commercial opportunities
Wellness Consultant/Manager- Strategic Regional Accounts, American Specialty Health
Successfully positioned company as a leader in the worksite wellness and disease management program
industry with major consulting houses
Gained trust of major houses resulting in invitations to provide proposals to their clients ranging from Fortune
500 companies to Public Sector entities
Enabled company to enter School District market by selling, implementing and managing lifestyle behavior
and workplace wellness programs
Clinical/Health Education Experience
Nutrition Specialist/Health Educator 1975-1980
Nutrition Specialist Liaison to Health Education Department – Loma Linda University Medical Center (LLUMC)
Served as Dietetics Dept. coordinator to identify key information for distribution by Health Education Dept.
Summarized technical and expert information for impactful multimedia presentations for lay audiences to
motivate lifestyle behavior change
Executive producer for patient television films demonstrating increased vitality and energy related to
healthier nutrition and lifestyle behaviors
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3. Nutrition Specialist/Health Educator, cont.
Nutrition Specialist, Hyperalimentation Team - (LLUMC)
Developed and piloted role for dietitian on multispecialty patient care team using ground breaking
technology to treat malnourished critically ill patients.
Appointed as Clinical instructor for physicians and students teaching pioneering life saving nutritional
assessment guidelines and food replacement strategies
Authored new section for clinical diet manual distributed to medical centers across the country providing
guidelines on nutritional assessment techniques and use of nutritional replacement solutions for critically ill
patients who are unable to absorb food
Nutrition Specialist Sales Executive, McGaw Laboratories
Trained and developed clinical dietitians in Social hospitals for roles on Hyperalimentation Teams to further
increase sales of nutritional solutions products
Consistently exceeded sales goals
Healthcare Marketing, Public Relations Experience
Public Relations, Marketing, and Media Contact/Spokesperson 1980-1986
LLUMC – Center for Health Promotion - Director of Marketing and Public Relations
Loma Linda Community Hospital – Director of Public Relations
As inaugural Director of PR for both entities, crafted media presence and visibility for start-up Center for
Health Promotion and for existing Community Hospital
Collaborated on development of corporate identities, logos and collateral materials resulting in successful
introduction to local media and ongoing image enhancement
Developed and marketed for-profit and public service programs to targeted markets resulting in enhanced
community awareness/utilization and increased revenues
Guided senior management’s response to diffuse politically sensitive issues
Loma Linda University Medical Center - Media Spokesperson, LLUMC
Member of media response team for international xenogenic infant heart transplant case
Healthcare Executive Management & Strategic Account Experience
Strategic Account Management Team Leader, Director and Executive for
Behavioral Health Industry
1986-2005
Team Leader, American Psych Management (APM)
Designed and implemented dedicated key client multi-disciplinary, high performance team to retain and
expand business from corporate clients including Stanford University Student Health Service, Chevron, Wells
Fargo, TRW, McDonnell Douglas, PG&E etc.
Responsible for clinical operations, quality assurance, customer satisfaction, training, personnel and budget
Regional Vice-President – Western Region, Value Behavioral Health (VBH)
Guided senior management through adoption of Strategic Account Management methodology as part of
corporate merger between APM and VBH
Responsible for 65 regional and national corporate clients with revenues in excess of $50 million
Increased profitability through successful negotiation of contract renewals for key clients
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4. Strategic Account Management Team Leader, Director and Executive for
Behavioral Health Industry, cont.
Corporate Assistant Vice-President – Value Options (VO)
Capitalized on opportunities to form and implement strategic business partnerships to enhance retention
and sales in newly formed, merged company (VBH and VO)
Developed and implemented standard operations and best practices in all regions Linked Account
Management and Quality Management practices company-wide
Improved retention, reporting, bottom line performance creating increased revenue through additional
follow-on business with clients
Director Strategic Account Management for Start Up dot com – Health Allies
Defined process and built Account Management infrastructure for entrepreneurial health/technology
company that was purchased by United HealthCare for use as their Ancillary Benefits platform
Implemented first clients including Pitney Bowes
Developed expertise in Consumer Directed Healthcare and e-health trends
Education
Loma Linda University, School of Public Health, MPH - Health Education and Public Health Nutrition
Loma Linda University, School of Public Health, RD – Dietetic Internship
Pacific Union College, B.S. Degree – Major in Foods and Nutrition, Minor in Chemistry
Wellness Council of America (WELCOA) Workplace Wellness Certification – in progress
Additional Information
California Health Insurance License (0D84880)
Board Member - Rescue Angels, Animal Rescue Foundation
Volunteer - Habitat for Humanity
Personal Interests include: Sustainability, Permaculture, Urban Farming, Eco-architecture, Marathons, SCUBA,
Volunteering, and formerly Hot Air ballooning (pilot) and Clowning (Giggles the Galactic Clown)
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