ECM (enterprise content management) is a strategy of professional information management.
As a result ecm shifts information into controllable and manageable resource that supports both mision critical and back-office business processes. With ECM any information that organization collects and processes (regardless of its origin and form of fixation) is available for everyone and utilized across the entire organization for value added purspose, throughout its entire lifecycle, for all the employees and in accordance with specific security policies. ECM also provides organization with compliance policy tools that allow to meet regulations, procedures or industry restrictions.
ECM technology allows to:
- scan documents or capture any incoming information (e-mail, fax, inquiries)
- store and manage information securely in digital form
- manage business processes fueled by content from documents
- share the content/information throughout the entire organization
2. BCC ECM – solution presentation
What is ECM?
ECM (enterprise content management) is a strategy of professional information management.
As a result ecm shifts information into controllable and manageable resource that supports both mision
critical and back-office business processes. With ECM any information that organization collects and
processes (regardless of its origin and form of fixation) is available for everyone and utilized across the
entire organization for value added purspose, throughout its entire lifecycle, for all the employees and
in accordance with specific security policies. ECM also provides organization with compliance policy
tools that allow to meet regulations, procedures or industry restrictions.
ECM technology allows to:
scan documents or capture any incoming information (e-mail, fax, inquiries)
store and manage information securely in digital form
manage business processes fueled by content from documents
share the content/information throughout the entire organization
3. BCC ECM – solution presentation
Content/information capturing Content processing and secure archiving Access for users and integration with legacy systems
4. BCC ECM – solution presentation
What problems can be solved thank to BCC ECM?
loss of documents and a waste of time on their quest,
chaos in circulation, missed deadlines to handle cases
multiple scans of the same document, the loss of time rewriting the
same data for different purposes
lack of control over document versions
dispersion and separation information from the organizational context
(processes, operations, IT systems, customers)
human errors in processing
danger of getting information into the wrong hands
accidental deletion
lack of access to information
5. BCC ECM – solution presentation
When ECM is worth considering?
high degree of dispersion of information in the organization
(multiple geographical locations, a high level of employment, large-scale business)
large and growing number of documents in business processes
many IT systems that collect the same information (the need for the exchange of documents)
the need to secure documents and records (eg for checks or audits)
specific legal or regulatory requirements of industry in the area of document management
cost optimization of business processes
need of control of the flow of documents
the need to shorten the time of access to information
6.
7. BCC ECM – solution presentation
Document management system capabilities
Transforming a traditional paper document info an electronic document
scanning and content recognition (OCR), barcodes
Electronic documents storage and management
securing documents against accidental access
relieving IT systems (archiving documents, separate database)
speeding up document access, sharing and collaboration
Making documents available for business process execution
documents scans – for business users
information/data captured from documents – for legacy systems
reporting and statistics, trends analysis
8.
9. BCC ECM – solution presentation
Workflow/bpm capabilities
graphic design of the business process application
(according to the BPMN standard)
users management (rights and assignments)
acces via web browser and mobile devices
one system – all business processes
(one tasks inbox, integration with e-mail, one
reporting source)
information resource use from multiple sources
(integration):
content server BCC ECM
other IT systems, eg. ERP, CRM, …
10. BCC ECM – solution presentation
BCC ECM – the most important facts
BCC ECM requires no programming knowledge to build the application process
investment in BCC ECM is a direct access to the skills and experience of the manufacturer
BCC ECM has a unique architecture that guarantees a high level of security
support for multilingual workflow processes and document management
available in service model (subscription fee, saas) or as a license (on-premise)
attractive licensing model for on-site installation
work with documents on mobile devices
low maintenance costs and engagement of IT staff
out-of-the box integration with SAP + BCC competencies in SAP
11. BCC ECM – software as a service
Alternative for licenses
12. BCC ECM – solution presentation
License vs. saas
Software as a service (saas) License
The method of payment Monthly fee
One-time fee
+ maintenance, hardware, administration
The financial threshold for entry into the implementation project
(investment expenditure)
Lower (no IT expenditures) Higher
Time-to-value Shorter Longer
Managing the IT infrastructure required for proper operation of the BCC
ECM (network, servers, storage, virtualization)
BCC
– BCC Data Centers
Customer – 1st line support
Maintaining and providing updates for technical layer of BCC ECM
(operating system, database, application server, etc.)
BCC Customer – 1st line support
Backup and disaster recovery BCC Customer
Providing security, performance and availability
BCC
- according to SLA contract
Both BCC and Customer (IT)
Maintenance – for BCC ECM Included Additionaly paid
Competences required for the project Only business side Both business and IT
Cost type OpEx CapEx
Total cost of ownership (TCO) Lower Higher
Responsibility for risk management of BCC ECM platform BCC Customer