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Behavioural Workshop Aust Soc Baking

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Interactive behavioural workshop for the A

Interactive behavioural workshop for the A

Published in: Business, Technology
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  • 1. Organizational Zoo interactionsCreative behavioural interactions to build trust and collaboration for enhanced performance Arthur Shelley Intelligent Answers 19th October 2011 © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 1
  • 2. Why is behaviour important to your business? Inspiring Confidence Investing Visioning Engaging Trustworthy Strategic Navigation Futuring Passion Networked Intelligence Brand Resonance Drives Outcomes Challenging Humility Deep Design Social Awareness Partnering Risk taking Communicating Knowledge Sharing Innovative Advocacy Change Integration Persistence Self Awareness Coaching Aggression Thinking Decision making Self Development Reciprocity Risk Awareness Saying YES! Saying NO! Enthusiasm Mentoring Collaborating Observing Curiosity Listening Trusting © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 2
  • 3. So why don’t we actively manage behaviour effectively? Socially difficult to discuss Hidden Elephant in the room Stressful to communicate “Leopard doesn’t change their spots anyway “They just wouldn’t get it” Politically incorrect Lack of persistence Would only create more issues Conflict averse Don’t want to upset people! Lack of leadership Not trying!Reflect Just don’t know where to start!Observe Self/professional Development Enthusiasm Risk AwarenessPlan Coaching Reciprocity Collaborating TrustingApply Mentoring Encourage Curiosity ListeningReflect Developing a constructive open and emergent culture © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 3
  • 4. Conversations that Matter © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 4
  • 5. Zoo Leadership Styles Lion Aggressive Command and Control Territorial Charismatic or ego-driven  Leads by fear© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source isacknowledged. Permission of the author required for commercial use. 5
  • 6. Zoo Leadership Styles Eagle Inspirational Above the mire Great long range vision Rapid action on opportunities Great instinct Strategic  Leads strategically with vision© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 6
  • 7. Zoo Leadership Styles Hyena Decision making Action orientation Delivery under pressure Innovative sourcing and application of resources  Leads output generation© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 7
  • 8. Zoo Leadership Styles Unicorn “Perfect” Grip on reality? Reliability?  Think they lead everyone© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 8
  • 9. Zoo Leadership Styles Bee Collaborative Assumes specific role Everything for the hive  Leads teamwork© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 9
  • 10. Zoo Leadership Styles Gibbon Social leadership Morale and enthusiasm Relationships and culture Defuse tension  Leads social capital© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 10
  • 11. Choose your animal appropriatelyBehaviour is YOUR choiceThe more versatile you can be and the better you understand and relate toothers, the more successful you will be. © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 11
  • 12. Reflection: Team Behavioural Profiling • Select 5 characters that contribute positively to team dynamics • Select 5 characters that negatively impact on team behaviour • Discuss strengths and weakness of the teams ? ? ? ? ? ? ? ? ? ? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 12
  • 13. Relationships and knowledge transfer © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 13
  • 14. Reflective Impact Diary© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 14
  • 15. © Arthur Shelley 2009 under Creative Commons License. Available for public use provided A fresh view of your organisationsource is acknowledged. Permission of the author required for commercial use. 15
  • 16. Behavioural diversity and Matching © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 16
  • 17. Zoo Metaphor for team building Team dynamics assessment What does your team look like? Do you have the right balance of behaviours to deliver? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 17
  • 18. Zoo Role Play: Cards exercise1. Set out a role play sequence2. Think about the behavioural characteristics3. Write the most probable interaction ?4. Write at least two alternative outcomes5. Write a title which reflects each outcome ?6. Act out the role play with your partner ! – Think about body language and tone – What most impacted the (un)desired outcome ? – What can be learnt from your mini-play? © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is acknowledged. Permission of the author required for commercial use. 18
  • 19. Conversation? Ideas? Thoughts? Challenges? Heckles? Your Project GAME?© Arthur Shelley 2011 under Creative Commons License. Available for public use providedsource is acknowledged. Permission of the author required for commercial use. 19
  • 20. Contact Arthur Shelley arthur@organizationalzoo.com FREE behavioural profile www.organizationalzoo.com/profiler Insights into behaviours www.organizationalzoo.com/blog www.organizationalzoo.com/ZooTube Consulting and mentoring www.intelligentanswers.com.au Ph +61 413 047 408 @Metaphorage #OrgZoo© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source isacknowledged. Permission of the author required for commercial use. 20

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