A quick teaser on moving from the product based approach to a cloud delivered software as a service approach for urban e-governance

2. Dr. Anupam Saraph, Ph.D., Leadership, Innovation and Strategy Mentor Chief Information Officer, Pune City Former Professor of Information and Decision Systems, Rensselaer Polytechnic Institute, USA Former Advisor IT and e-governance, Government of Goa Former Vice Chairman, Infotech Corporation of Goa personal url: http://anupam.saraph.in official url: http: //ciopune .in

3. Uncertainty Time Predictability Insight 1-3 yrs Trends 3-5 yrs Foresight 5-10 yrs

4. erp for manufacturing company in 1990 bpr in 1994 unique id for a state government in 2003 governance wiki in 2007 crowd-source governance 2007 city resource planning 2008

5. urban challenges opportunities accomplishments

6. urban challenges

8. Local crisis access sufficiency management mobility breakdown of services Global problems terrorism pandemics energy crisis environment global warming

9. opportunities

10. “ The task is not so much to see what no one has yet seen, but to think what nobody has yet thought about that which everyone sees.” Arthur Schopenhauer

11. one in seven cities in the world is indian over 4,368 cities in india expected doubling in 20 years 340 million people live in indian cities absence of a central nervous system sensory inputs poorly integrated

12. shared information systems crowd-sourcing cloud services open information ecosystem integrated services delivery city resource planning

13. accomplishments

14. governance wiki shared gis solutions shared identity solution shared service request solution open information integrated services delivery pandemic tracking crowd-sourced traffic management