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Alan R Davey 10 minute tune up workshop Gift 8 of 10 from Aims Training & Development Ltd www.aimstraining.com. To celebrate Aims 10th anniversarry and share knowledge with the wider community in ...

Alan R Davey 10 minute tune up workshop Gift 8 of 10 from Aims Training & Development Ltd www.aimstraining.com. To celebrate Aims 10th anniversarry and share knowledge with the wider community in order to help the propagation of Performance Generated Health, Wealth & Happiness. This is one of a series of 10 minute tune up workshops being distributed for free to help enhance Business Skills and Personal Development. Visit the Aims website www.aimstraining.com and sign up for the free Aims Business Club newsletter to receive advance information about further free workshops

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Alan r davey aims gift 8 of 10 Alan r davey aims gift 8 of 10 Document Transcript

  • 2011/2 thAims 10 Anniversary Gift Eight Ten Minute Tune Up Build Great Work Relationships
  • Aims Training & Development Ltd G8 Page 2 of 10 Build Great Work Relationships Tune Up 2012 Something ‘Old ‘– Something NewThis is our personal gift to you – something intended to help you add valueboth to your own life and to the Organisation for which you work.We offer it to say a personal ‘Thank You’ for the support you have given usand the interest you have shown in Aims Training & Development’s services- and as a continuation of our commitment to Great Britain PLC – theneed to get our country back on its feet by buiklding profitable businesses .This is oneof a collection of 10 gifts we are presenting throughout 2011/2 tomark both our 10 t h year in business.(something ‘old’)and the introductionof a New Concept in Personal Development and Management & LeadershipTraining planned for later in 2012 (something new) .We will be very happy to extend these Gifts to any of your Colleagues oranyone you know if you feel they will be useful to them . We only ask thatthey help uscomply with the anti -spam requirements by visiting our websitewww.aimstraining.com and joining the free Aims Business Club bycompleting and submitting the form on our Home Page.Finally, I would like to thank you once again for your time, support andinterest, and as always, make it a Great Day!Alan DaveyPSI thought you might like to know what other subjects the gifts will cover1. Time Management2. Goal Setting3. Communicating clearly & with Influence (attached)4. Enhancing Personal Assertiveness5. Overcoming the Worry Habit6. Managing Stress7. Self Motivation8. Building Great Relationships9. Problem Solving10. Adding Value to every Action Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 3 of 10 Build Great Work Relationships Tune Up 2012Copyright© Copyright Alan Roy Davey– All Rights ReservedPublished by Aims Training & Development LtdNo part of this publication may be reproduced or transmitted in any form or by any means mechanical, visual or electronic toinclude photocopying, digital reproduction, and video or voice recording, or by any information and retrieval system, withoutprior written permission from the copyright owner.The purchaser is authorised to use the information in this publication for the purchaser’s use only.Requests for permission or for further information concerning copyright should be forwarded toAims Training & Development Ltd.The Coaching House17 Chatsworth Drive,Wellingborough,Northamptonshire,NN8 5FD,England,Tel: 01933 401561Email alan.davey@aims-training.comLegal NoticesAims Training & Development Ltd is registered in the UK atThe Coaching House17 Chatsworth Drive,Wellingborough,Northamptonshire,England, UK.NN8 5FDCompany Registration no. 4646954 England.UsageUsers/Purchasers should be aware that whilst all attempts have been made to verify information provided in this publication,neither the Author nor the Publisher assumes any responsibility for errors, omissions, or contrary interpretation of the contentsor subject matter included in this product.The Publishers wishes to stress that the information contained in this product may be subject to varying country andprofessional organisations laws, regulations or customs.The purchaser must accept full responsibility for determining the legality and/or ethical and/or cultural character of any and allbusiness transactions and/or practices they adopt and/or enact in their particular field and geographic location, whether or notthose transactions and/or practices are suggested either directly or indirectly in or by the content of this product. Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 4 of 10 Build Great Work Relationships Tune Up 2012Aims Ten Minute Work Relationship Tune UpWhy ten minutes?1. Because ten minutes is long enough to review/improve how you motivate yourself.2. Because it can be done whilst taking a typical length tea/coffee break.Suggested Ten Minute Tune Up ProcessFor most people the fastest way to absorb information is to first place it in context andonly then to concentrate on detail.We suggest you read the text from start to finish and note what seems particularlyrelevant or interesting to you, then return to this when you have more time to reread itand decide how you will use the information you have gathered and insights you gained.What do we mean by Work Relationships?Work Relationships can be defined as the dynamic which exists between you andeveryone you associate with in order to achieve your work related objectives.Why should you develop great Work Relationships?Because this will  Help you achieve your objectives faster and with less effort  Help you obtain support when you need it  Enable you to tackle larger and more complex tasks  Reduce the negative stress to which you are exposed  Help you maintain self-motivation  Help you engender and maintain motivation in other peopleWhat is the value of developing and maintaining great Work Relationships?The most obvious value is the outcome which results from the benefits stated above,and the financial security that is aligned with achieving these outcomes.However, the ability to develop great work relationships also increases our own value asan employee because we will be seen as a person who is capable of achieving more,and as a person who works well with others and is not a disruptive influence whorequires a great deal of Management attention or control.It also enables us to meet two of the main requirements we must satisfy in order todevelop as a healthy and fully functioning Human Being.Maslow’s Hierarchy of Human Needs Theory indicates that Human Beings are self-motivated to satisfy real or perceived needs in order to become fulfilled and happy; andthey attempt to satisfy these needs in the following order. 1. Survival Food and shelter, etc 2. Security Physical, emotional and financial safety 3. Belonging Acceptance by other people as part of a group 4. Esteem Self-respect and respect for and from others 5. Self-Actualisation Self-realisation and self-acceptance Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 5 of 10 Build Great Work Relationships Tune Up 2012The ability to build great work relationships enables us to feel we belong within a groupof similar minded people and to feel we are respected by the others in the group.This equates to levels 3 and 4 in Maslow’s Hierarchy of Human Needs and if we do notachieve this we will not function well as a Human Being (which will have negative effectsupon our health and wellbeing and will prevent us ever achieving self-actualisation) andwe will never become fully effective in the workplace. Self Actualistion Esteem Belonging Security SurvivalBackground – What we need to know about building effective Work RelationshipsThe effectiveness, and therefore the value, of our Work Relationships can be measuredby the level of willing co-operation we share with our colleagues.A consistently high level of willing co-operation indicates the existence of strong andproductive work relationships. A lack of consistency in co-operation, the need toenforce co-operation or to coerce people to co-operate with us, or a lack of co-operationindicates poor or even negative relationships.All relationships require the functioning of a two way dynamic and as adult HumanBeings we must take responsibility for instigating and maintaining this dynamic. If weencounter resistance from other parties we must identify and remedy whatever causesthis.Work relationships are based upon four factors, each of which must be fully satisfied ifthe relationship is to be positive and productive. 1. Shared goals 2. Mutual interests 3. Mutual respect 4. Mutual trust Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 6 of 10 Build Great Work Relationships Tune Up 20121 How can we share Goals?The first step is for everyone to be aware of the specific goals they must achieve andhow these contribute to the overall major goals the Organisation must achieve. Major Company/Organisation Goals Department 1 Goals Department 2 Goals Person 1 Goals Person 2 Goals Person 3 Goals Person 4 GoalsThis simplified model shows how each person’s goals relate/contribute to the overalloutcomes which the Company or Organisation must achieve in order to succeed.Clearly, the ability to share goals is very dependent upon;  Senior Management setting these goals and creating and communicating a strategy that indicates how each Department will contribute to their achievement.  Departmental Managers communicating these goals to everyone in the Department and explaining what each Team and Team Member must do contribute to their achievement.The actual process of sharing goals will be influenced by the size and type of theOrganisation, by the physical location of employees, by shift patterns or by time zonesin the case of geographically widespread organisations, by language and culturaldifferences, and by what means of communication are available.The key elements to consider are that;  Human Beings understand more and respond more positively when the part they perform in achieving the ‘bigger picture’ – the overall goals – is explained to them. Adult Human Beings crave context; if they are to be effective they need to know why they are expected to do particular things.  Human Beings give greater commitment when they feel they are included in the goal setting process and are encouraged to contribute their own ideas.  Set goals are more likely to be achieved when they follow the SMARTER principle (Gift 2).  Goals and the progress being achieved should be regularly discussed and goal achievement should be recognised in appropriate ways. Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 7 of 10 Build Great Work Relationships Tune Up 20122 How can we develop mutual interests?All work colleagues have at least two mutual interests; the work they share and thegoals they are working together to achieve. Regular discussions tend to expand andstrengthen each person’s understanding of another’s perspective and the contributionthey make; and an adult (responsible) approach helps to overcome any differences ofopinion and develops and strengthens work relationships.Of course, work colleagues also share many other mutual interests beyond theworkplace. Whilst it is important to focus primarily upon what work must be done it isalso important to remember that people work better with people they like; and they aremore inclined to like people with whom they share common interests, enthusiasms,opinions and/or memories.All healthy and fully productive Human Beings are gregarious and wish to share certainelements of their life with other Human Beings. Sharing something is an essentialelement of every relationship, and the strength of the relationship depends upon theperceived value of what is shared.We should remember that the people we work with are more than work colleagues. Weshould respond appropriately to any invitations they offer to learn more about them aspeople because, in most cases, this will strengthen the personal relationship we sharewith them and this will also strengthen our shared work relationship.Clearly, we should also offer appropriate invitations to our colleagues to learn moreabout us as a person rather than simply as a colleague.3 How can we encourage and build true respect?Respect is an emotion based reward which must be earned by the receiver.Two types of respect operate in places of work; 1. Respect for a position (Manager, Boss, Doctor, Teacher, Trade or Professional position.) 2. Respect for the person who fills the role.Although the two types of respect are closely entwined colleagues may show respect forthe position someone holds even though they have little or no respect for the personholding it. However, this tends to be a temporary situation and if the person holding theposition fails to earn respect for themself they will eventually cause a loss or respect fortheir position.Unfortunately, many people who work in a role which is traditionally given respectbelieve they should be respected however they perform their role. They feel they canperform poorly or treat other people with little respect and yet still deserve to berespected simply because of the role they inhabit.This is an inaccurate belief and reveals a very poor understanding of Human Nature(although it persists strongly in suppressive cultures and will do so until those beingsuppressed become sufficiently assertive and take action to change the situation –sometimes simply by leaving to work elsewhere.) Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 8 of 10 Build Great Work Relationships Tune Up 2012Respect is earned by consistently achieving or exceeding the moral and professionalstandards applied to a role or position.This typically means;  Fully achieving the requirements of the role (Displaying necessary technical skills, achieving targets and deadlines, behaving appropriately, etc.)  Being seen to attempt to achieve targets etc when circumstances make this difficult or impossible.  Maintaining a consistent approach.  Displaying a sense of purpose and being motivated to achieve that purpose.  Treating other people with respect.  Being equally fair to all people.  Being receptive to new ideas.  Respecting other people.This list is simply an indication of the elements that help us build respect from others. Akey consideration is that people who do not show appropriate respect for others rarelyearn respect for themselves – and if you feel that earning appropriate respect is anissue for you it may be useful to consider what causes you to respect other people andthen reflect those elements in your own behaviour.The person who simply demands respect or feels that are not sufficiently respected isusually not doing what is required to earn the respect they desire.4 How can we build trust?Trust arises when we believe we can rely upon someone to consistently behave in anappropriate and predictable manner.We can encourage people to trust us by consistently behaving in an appropriate andpredictable manner – which may require us always to justify actions we take which areinterpreted as being inconsistent or inappropriate.We can learn to develop trust in other people by creating situations where they haveopportunities to consistently behave in an appropriate and predictable manner – and byimmediately and politely questioning them every time they appear to fail to achieve this.ExerciseReview and evaluate the effectiveness of each of your work relationships, and decidehow you will maintain those that work well and how you might improve those whichcould be better. Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 9 of 10 Build Great Work Relationships Tune Up 2012Our ten minutes is upThere is a lot more we could cover if we had enough time – but this is simply a ‘tune up’exercise and we have used the Ten Minutes we allocated.If you would like to know more about other techniques for Building Better WorkRelationships please simply forward an email with the subject heading Relationships viathe following link info@aims-training.com and I will forward you further information.Meanwhile, I strongly recommend you complete the following Review and Action Planbecause putting thoughts into writing improves their clarity and increases the probabilityof both remembering them and of actually taking value adding action.Summary  Work Relationships are the dynamic existing between you and everyone you associate with in order to achieve work related objectives.  Help you achieve your objectives faster and with less effort  Help you obtain support when you need it  Enable you to tackle larger and more complex tasks  Reduce the negative stress to which you are exposed  Help you maintain self-motivation  Help you engender and maintain motivation in other people  Financial security  Increases our own value as an employee  Develop as a healthy and fully functioning Human Being.  Maslow’s Hierarchy of Human Needs Theory  Measured by the level of willing co-operation achieved.  Shared goals  Mutual interests  Mutual respect  Mutual trust Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com
  • Aims Training & Development Ltd G8 Page 10 of 10 Build Great Work Relationships Tune Up 2012Review and Action PlanWhat have I learned or remembered because I read this Ten Minute Tune Up?What ACTION will I adopt as a result of this input?What Benefits will these changes deliver?(Make these really attractive!) Aims Training & Development Ltd email info@aims-training.com Sign up for Free Downloads via www.aimstraining.com