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janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Presenter
Janice Linden-Reed
VP, David J Anderson
and Associates Inc.
Silicon Valley ALN
Mountain View, CA
March 2014
What’s New with Kanban?
The State of KanbanLand
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Hello!
@JLINDENREED
JANICE@LEANKANBAN.COM
• Janice Linden-Reed
Seattle, WA
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
• Management Consulting
• Private and Public LKU
Certified Kanban Training
• Including:
• Kanban Coaching
Professional Masterclass
• LKU Train the Trainer
www.DJAA.com
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
• Spanish
• Portuguese
• German
• French
• Chinese
• Japanese
• Bulgarian
• Polish
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Limited WIP Society
1000+ members
LimitedWipSociety.org
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Moving the conversation away from process improvement
and towards management and decision frameworks
conf.leankanban.com edu.leankanban.com
leankanban.com
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
• Curriculum based on the Kanban
Method
• Classes
• Introductory (1 day)
• Foundations (2 day: Getting Started)
• Advanced Practitioner (2 day:
Practicing Kanban at Scale)
• Kanban Coaching Professional
Masterclass (3-5 day)
• LKU Train the Trainer (5 day)
Edu.LeanKanban.com
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
LKU Accredited Kanban Trainers
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
WHAT IS KANBAN?
KANBAN MYTHS
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Myths
• Frank Vega, KCP
Denver, CO
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban is not
• …a board on the wall
• … “no iterations”
• … “no estimation”
• …only for Ops teams
• …only for software/IT
• …a methodology
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban is not a methodology!
• SCRUM vs KANBAN? (Scrumban?)
• XP vs KANBAN? (Xanpan?)
• WATERFALL vs KANBAN?
• “vs”, “instead of”, “replace”, “choose”
KANBANIZE it!
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
WHAT IS KANBAN?
THE KANBAN METHOD
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
• Principles
• Start with what you do now
• Agree to pursue evolutionary change
• Initially keep job titles and roles the same
• Encourage acts of leadership at all levels
David J Anderson
The Kanban Method
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Power in Simplicity
• Practices
• Visualize
• Limit WIP
• Manage Flow
• Make Process Policies Explicit
• Implement Feedback Loops
• Improve collaboratively and evolve experimentally
using models and the scientific method
The Kanban Method
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
WHY USE KANBAN?
KANBAN VALUES
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Values
• Mike Burrows, AKT
• Matlock Bath, UK
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Values
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Values
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Values
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
ARE YOU REALLY DOING KANBAN?
DEPTH OF KANBAN
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Depth of Kanban
1. Visualize
2. Limit Work-in-Progress
3. Manage Flow
4. Make Process Policies
Explicit
5. Improve Collaboratively
(using models & scientific method)
Depth
Shallow
Deep
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
But wait…
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Depth of Kanban
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Depth of Kanban
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Depth of Kanban
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Depth of Kanban • Bernadette Dario, KCP
Toronto, Canada
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Depth of Kanban
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
THE CULTURE OF KANBAN
EVOLUTIONARY CHANGE
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban for Evolutionary Change
• Kanban is the humane, start with what you
do now approach to change.
• “The Kanban Method is an evolutionary
approach to building learning organizations.”
– Mike Burrows
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban for Evolutionary Change
• “Kanban delivers evolutionary change, by the workers,
for the benefit of the whole system.”
• “Kanban is about installing an adaptive capability in
your organization, about taking a management led
approach to cultural change. Every knowledge worker is
a manager.”
– David J Anderson
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
FEEDBACK LOOPS AND
EVOLUTIONARY CHANGE
KANBAN KATA
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
• Håkan Forss, AKT
Stockholm, Sweden
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Kata
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
WHY AND HOW TO USE KANBAN?
KANBAN AGENDAS
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Agendas
• Kanban does have its biases.
• As Kanban coaches we should be more willing
to embrace those biases and be more
transparent about them.
• Mike Burrows, AKT
Matlock Bath, UK
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Agendas
1) Sustainability
• Kanban adoption at the level of individuals and
teams, often motivated by the need for relief
from unsustainable practices and workloads.
• Achieving balance of demand and capability.
Limiting work in progress
• Interest: Individual contributors
TRANSPARENCY BALANCECOLLABORATION
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Agendas
2) Service Orientation
• Improve service delivery by taking variability out of the
process and improving predictability and lead times.
• Customers value delivery time, quality, predictability and
safety. Is your organization fit for purpose?
• Interest: middle managers
FLOW LEADERSHIPCUSTOMER FOCUS
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Agendas
3) Survivability
• The Kanban Method's feedback loops and model-driven
improvement provide an adaptive capability. Hence, together
the adaptive capability and the fitness evaluation give a
business the capability to survive and thrive even in the
presence of a rapidly changing external environment.
• Evolutionary approach; successful change management
• Interest: executives
AGREEMENT RESPECTUNDERSTANDING
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
KANBAN IN CONTEXT
KANBAN FLIGHT LEVELS
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Flight Levels
• Klaus Leopold, AKT
Vienna, Austria
“Before you start with Kanban it is
important to decide where you want to
embed it in the overall organizational
context.
Introducing Kanban on each flight level
requires different change management
skills. “
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Flight Levels • Organizational unit,
uncoordinated input
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Flight Levels • Organizational unit,
coordinated input
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Flight Levels
• Value stream: Providing a
service in a coordinated way
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Flight Levels
• “The performance of a system is not
the sum of its parts but the product
of its interactions” – Russell Ackoff
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban Flight Levels • Portfolio
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
WHY USE KANBAN?
BALANCE DEMAND & CAPABILITY
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Economically balance
capability against demand
Goals for using Kanban
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Available options
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Risk Management is an
Enabling Capability…
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Most process
geeks & IT
managers are
operating over
here
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban is
encouraging
collaborative
conversations with
other stakeholders
to open up options
for improvement
over here
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Example: Shape the Demand
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Case Study: an HR team
• Vacation request
• Payroll Management
• New employee setup
(computer/accounts)
• Recruitment/Interviews
• Performance reviews
• Employee training
• Benefits administration
• Which is seasonal?
• What is the cadence?
• What is the delivery
expectation?
• What policies can you
set up?
• How can you group
the work?
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Case Study: an HR team
• Vacation request
• Payroll Management
• New employee setup
(computer/accounts)
• Recruitment/Interviews
• Performance reviews
• Employee training
• Benefits administration
FIXED DATE
STANDARD
INTANGIBLE
EXPEDITE
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Cost of Delay
What happens if you DON’T do the work?
Informs:
…Class of Service…
…Allocation…
…Policy…
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
The psychology of a probabilistic approach can be
challenging…
ChangeRequests
85% at
60 days
Mean
50 days
98% at
150 days
I don’t want to take the risk of
being longer than 60 days. I need
a precise estimate of when it will
be delivered!
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Classes of Service Help Improve Trust
Done
F
E
I
Engin-
eering
Ready
Deploy-
ment
Ready
G
D
GY
PB
MN
2 ∞
P1
AB
Ongoing
Development Testing
Done Verification Acceptance
3 3
Expedite 1
3
Fixed
Date
Standard
Intangible
2
1
DE
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
IMPROVING DELIVERY CAPABILITY:
FLOW EFFICIENCY
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Available options
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Test
Ready
Flow Efficiency
F
E
I
G
D
GY
PB
DE MN
P1
AB
Customer Lead Time
Waiting Waiting WaitingWorking
Ideas
Dev
Ready
5
Ongoing
Development Testing
Done
3 35
UAT
Release
Ready
∞ ∞
Working WaitingWorking
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Test
Ready
Flow Efficiency
F
E
I
G
D
GY
PB
DE MN
P1
AB
Customer Lead Time
Waiting Waiting WaitingWorking
* Zsolt Fabok, Lean Agile Scotland, Sep 2012, Lean Kanban France, Oct 2012
** Hakan Forss, Lean Kanban France, Oct 2013
Ideas
Dev
Ready
5
Ongoing
Development Testing
Done
3 35
UAT
Release
Ready
∞ ∞
Flow efficiency measures the
percentage of total lead time is
spent actually adding value (or
knowledge) versus waiting
Flow efficiency % = Work Time x 100%
Lead Time
Flow efficiencies of 1-5% are
commonly reported. *, **
> 40% is good! Multitasking means time spent
in working columns is often
waiting time
Working WaitingWorking
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Available options
Capacity Allocation
Policies
WIP Limits, Flow, Flow
Efficiency, Focus on
sources of delay
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
SHAPE THE DEMAND
PORTFOLIO KANBAN
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Portfolio Kanban
“If the wrong decisions are made on a
portfolio level, efficiency on a team
level doesn’t really help.
What’s more, it can even be harmful
because we just produce waste more
efficiently. “
• Pawel Brodzinski, KCP
Krakow, Poland
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Portfolio Kanban
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
A
Proposed Projects
B
D
E
F
K
H
G
Projects-in-progress
Horizontal position shows percentage complete
Complete
0%
Complete
100%
C
Simple Portfolio Kanban
J
I
M
N
O
L
Tickets represent Projects,
MVPs or MMFs
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
A
Cash Cows
10% budget
Growth Markets
60% budget
Innovative/New
30% budget
Allocation of personnel
Total = 100%
B
D
E
F
K
H
G
Projects-in-progress
Horizontal position shows percentage complete
Complete
0%
Complete
100%
C
Color may indicate
cost of delay (or other risk)
Hedging Risk in a Portfolio Kanban
Size of ticket indicates
budget
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
KANBAN AT SCALE
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban at Scale
AMDOCS - Israel
WSIB - Canada
PINGAN - China
PETROBRAS – Brazil
SANDVIK IT - Sweden
SIEMANS Health Svcs - USA
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Treat each service separately
Demand
Observed
Capability
Demand
Demand
Observed
Capability
Observed
Capability
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Some systems have dependencies on others
Demand
Observed
Capability
Demand
Demand
Observed
Capability
Observed
Capability
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Some systems have dependencies on others
Demand
Observed
Capability
Demand
Demand
Observed
Capability
Observed
Capability
Looking downstream, you want the
system to help you anticipate and
manage dependencies
Looking upstream, you want the
system to help you anticipate and
manage demand
Combine the two, and across the
organization you smooth flow
end-to-end and help keep
demand in balance with
overall system capability
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban at Scale • Christophe Achouiantz, KCP
• Borlange, Sweden
Introducing Kanban to 50+ teams at Sandvik IT
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban at Scale • Christophe Achouiantz, KCP
• Borlange, Sweden
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Kanban at Scale
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
COMPATIBLE
MANAGEMENT METHODS
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Probabilistic Forecasting
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Beyond Budgeting
Measure success against competition,
targeting external benchmarks, not against
internal budget
Delegate responsibility to operational
managers with means to act independently
Customer-oriented teams are responsible
for satisfied and profitable customers
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Real Options
Options have value.
Options expire.
Never commit early unless you
know why.
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Making Better Decisions
in the Face of Complexity & Uncertainty
S A N F R A N C I S C O
May 5-8, 2014
LKNA.LeanKanban.com#lkna14
@LeanKanbanNA
Kanban Lean Startup
Beyond Budgeting Managing Risk
Lean Applied Evolving Product Management
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Lean Kanban North America 2014 May 5-8
4 KEYNOTES
6 TRACKS
24 INTERACTIVE WORKSHOPS
BRICKELL KEY AWARDS
ASK A KCP
GAMES LOUNGE
Kanban
Beyond Budgeting
Lean Startup
Lean Applied
Managing Risk
Evolving Product Management
Plus:
Real Options
Kanban and CMMI
Innovation Accounting…
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Making Better Decisions
in the Face of Complexity & Uncertainty
S A N F R A N C I S C O
May 5-8, 2014
LKNA.LeanKanban.com#lkna14
@LeanKanbanNA
Kanban Lean Startup
Beyond Budgeting Managing Risk
Lean Applied Evolving Product Management
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Resources
• Kanban Myths
• http://www.vissinc.com/2013/11/12/kanban-method-myths-and-
misconceptions/
• Depth of Kanban
• http://www.djaa.com/sites/ltdwip/DepthOfKanban.pdf
• Kanban Values
• http://positiveincline.com/index.php/2013/01/introducing-kanban-through-its-
values/
• Kanban Agendas
• http://www.infoq.com/author/Mike-Burrows
• Kanban Kata
• https://vimeo.com/53406169
• Kanban Flight Levels
• http://www.klausleopold.com/2013/07/kanban-and-its-flight-levels.html
• Portfolio Kanban
• http://brodzinski.com/2013/03/portfolio-kanban-why-should-i-care.html
• Flow Efficiency
• http://djaa.com/who-your-vice-president-delay
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Resources
• Lean Kanban North America 2014
• http://lkna.leankanban.com
• Lean Kanban Conference Series
• http://conf.leankanban.com/calendar
• Kanban Community
• http://limitedwipsociety.ning.com/
• Certified Kanban Training Courses
• http://edu.leankanban.com
• Kanban: Successful Evolutionary Change for your Technology
Business
• http://www.djaa.com
• Kanban Kickstart Field Guide
• http://leanagileprojects.blogspot.com/2013/04/the-kanban-kick-start-field-guide-
now.html
janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
Resources
• Kanban Case Studies
• http://www.leankanban.com/case-studies
• http://www.infoq.com/articles/kanban-siemens-health-services
• http://www.infoq.com/articles/kanban-Sandvik-IT-1
• http://www.infoq.com/news/2013/12/flow-thinking-Ericsson
• http://www.infoq.com/news/2013/12/applying-kanban-SAP
• Kanban Reports
• Using Kanban to Manage Big Data Development
• https://www.gartner.com/doc/2116015/use-kanban-manage-big-data
• Lean Software Management at BBC Worldwide
• http://ieeexplore.ieee.org/xpl/login.jsp?tp=&arnumber=5741001

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"Whats New in Kanban: The State of Kanbanland", Silicon Valley Agile Leadership Network, March 2014

  • 1. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Presenter Janice Linden-Reed VP, David J Anderson and Associates Inc. Silicon Valley ALN Mountain View, CA March 2014 What’s New with Kanban? The State of KanbanLand
  • 2. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Hello! @JLINDENREED JANICE@LEANKANBAN.COM • Janice Linden-Reed Seattle, WA
  • 3. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. • Management Consulting • Private and Public LKU Certified Kanban Training • Including: • Kanban Coaching Professional Masterclass • LKU Train the Trainer www.DJAA.com
  • 4. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. • Spanish • Portuguese • German • French • Chinese • Japanese • Bulgarian • Polish
  • 5. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Limited WIP Society 1000+ members LimitedWipSociety.org
  • 6. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Moving the conversation away from process improvement and towards management and decision frameworks conf.leankanban.com edu.leankanban.com leankanban.com
  • 7. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. • Curriculum based on the Kanban Method • Classes • Introductory (1 day) • Foundations (2 day: Getting Started) • Advanced Practitioner (2 day: Practicing Kanban at Scale) • Kanban Coaching Professional Masterclass (3-5 day) • LKU Train the Trainer (5 day) Edu.LeanKanban.com
  • 8. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. LKU Accredited Kanban Trainers
  • 9. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
  • 10. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. WHAT IS KANBAN? KANBAN MYTHS
  • 11. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Myths • Frank Vega, KCP Denver, CO
  • 12. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban is not • …a board on the wall • … “no iterations” • … “no estimation” • …only for Ops teams • …only for software/IT • …a methodology
  • 13. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban is not a methodology! • SCRUM vs KANBAN? (Scrumban?) • XP vs KANBAN? (Xanpan?) • WATERFALL vs KANBAN? • “vs”, “instead of”, “replace”, “choose” KANBANIZE it!
  • 14. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. WHAT IS KANBAN? THE KANBAN METHOD
  • 15. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. • Principles • Start with what you do now • Agree to pursue evolutionary change • Initially keep job titles and roles the same • Encourage acts of leadership at all levels David J Anderson The Kanban Method
  • 16. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Power in Simplicity • Practices • Visualize • Limit WIP • Manage Flow • Make Process Policies Explicit • Implement Feedback Loops • Improve collaboratively and evolve experimentally using models and the scientific method The Kanban Method
  • 17. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. WHY USE KANBAN? KANBAN VALUES
  • 18. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Values • Mike Burrows, AKT • Matlock Bath, UK
  • 19. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Values
  • 20. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Values
  • 21. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Values
  • 22. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. ARE YOU REALLY DOING KANBAN? DEPTH OF KANBAN
  • 23. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Depth of Kanban 1. Visualize 2. Limit Work-in-Progress 3. Manage Flow 4. Make Process Policies Explicit 5. Improve Collaboratively (using models & scientific method) Depth Shallow Deep
  • 24. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. But wait…
  • 25. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Depth of Kanban
  • 26. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Depth of Kanban
  • 27. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Depth of Kanban
  • 28. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Depth of Kanban • Bernadette Dario, KCP Toronto, Canada
  • 29. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Depth of Kanban
  • 30. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. THE CULTURE OF KANBAN EVOLUTIONARY CHANGE
  • 31. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban for Evolutionary Change • Kanban is the humane, start with what you do now approach to change. • “The Kanban Method is an evolutionary approach to building learning organizations.” – Mike Burrows
  • 32. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban for Evolutionary Change • “Kanban delivers evolutionary change, by the workers, for the benefit of the whole system.” • “Kanban is about installing an adaptive capability in your organization, about taking a management led approach to cultural change. Every knowledge worker is a manager.” – David J Anderson
  • 33. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. FEEDBACK LOOPS AND EVOLUTIONARY CHANGE KANBAN KATA
  • 34. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. • Håkan Forss, AKT Stockholm, Sweden
  • 35. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 36. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 37. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 38. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 39. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 40. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 41. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Kata
  • 42. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc.
  • 43. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. WHY AND HOW TO USE KANBAN? KANBAN AGENDAS
  • 44. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Agendas • Kanban does have its biases. • As Kanban coaches we should be more willing to embrace those biases and be more transparent about them. • Mike Burrows, AKT Matlock Bath, UK
  • 45. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Agendas 1) Sustainability • Kanban adoption at the level of individuals and teams, often motivated by the need for relief from unsustainable practices and workloads. • Achieving balance of demand and capability. Limiting work in progress • Interest: Individual contributors TRANSPARENCY BALANCECOLLABORATION
  • 46. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Agendas 2) Service Orientation • Improve service delivery by taking variability out of the process and improving predictability and lead times. • Customers value delivery time, quality, predictability and safety. Is your organization fit for purpose? • Interest: middle managers FLOW LEADERSHIPCUSTOMER FOCUS
  • 47. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Agendas 3) Survivability • The Kanban Method's feedback loops and model-driven improvement provide an adaptive capability. Hence, together the adaptive capability and the fitness evaluation give a business the capability to survive and thrive even in the presence of a rapidly changing external environment. • Evolutionary approach; successful change management • Interest: executives AGREEMENT RESPECTUNDERSTANDING
  • 48. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. KANBAN IN CONTEXT KANBAN FLIGHT LEVELS
  • 49. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Flight Levels • Klaus Leopold, AKT Vienna, Austria “Before you start with Kanban it is important to decide where you want to embed it in the overall organizational context. Introducing Kanban on each flight level requires different change management skills. “
  • 50. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Flight Levels • Organizational unit, uncoordinated input
  • 51. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Flight Levels • Organizational unit, coordinated input
  • 52. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Flight Levels • Value stream: Providing a service in a coordinated way
  • 53. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Flight Levels • “The performance of a system is not the sum of its parts but the product of its interactions” – Russell Ackoff
  • 54. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban Flight Levels • Portfolio
  • 55. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. WHY USE KANBAN? BALANCE DEMAND & CAPABILITY
  • 56. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Economically balance capability against demand Goals for using Kanban
  • 57. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Available options
  • 58. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Risk Management is an Enabling Capability…
  • 59. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Most process geeks & IT managers are operating over here
  • 60. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban is encouraging collaborative conversations with other stakeholders to open up options for improvement over here
  • 61. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Example: Shape the Demand
  • 62. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Case Study: an HR team • Vacation request • Payroll Management • New employee setup (computer/accounts) • Recruitment/Interviews • Performance reviews • Employee training • Benefits administration • Which is seasonal? • What is the cadence? • What is the delivery expectation? • What policies can you set up? • How can you group the work?
  • 63. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Case Study: an HR team • Vacation request • Payroll Management • New employee setup (computer/accounts) • Recruitment/Interviews • Performance reviews • Employee training • Benefits administration FIXED DATE STANDARD INTANGIBLE EXPEDITE
  • 64. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Cost of Delay What happens if you DON’T do the work? Informs: …Class of Service… …Allocation… …Policy…
  • 65. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. The psychology of a probabilistic approach can be challenging… ChangeRequests 85% at 60 days Mean 50 days 98% at 150 days I don’t want to take the risk of being longer than 60 days. I need a precise estimate of when it will be delivered!
  • 66. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Classes of Service Help Improve Trust Done F E I Engin- eering Ready Deploy- ment Ready G D GY PB MN 2 ∞ P1 AB Ongoing Development Testing Done Verification Acceptance 3 3 Expedite 1 3 Fixed Date Standard Intangible 2 1 DE
  • 67. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. IMPROVING DELIVERY CAPABILITY: FLOW EFFICIENCY
  • 68. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Available options
  • 69. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Test Ready Flow Efficiency F E I G D GY PB DE MN P1 AB Customer Lead Time Waiting Waiting WaitingWorking Ideas Dev Ready 5 Ongoing Development Testing Done 3 35 UAT Release Ready ∞ ∞ Working WaitingWorking
  • 70. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Test Ready Flow Efficiency F E I G D GY PB DE MN P1 AB Customer Lead Time Waiting Waiting WaitingWorking * Zsolt Fabok, Lean Agile Scotland, Sep 2012, Lean Kanban France, Oct 2012 ** Hakan Forss, Lean Kanban France, Oct 2013 Ideas Dev Ready 5 Ongoing Development Testing Done 3 35 UAT Release Ready ∞ ∞ Flow efficiency measures the percentage of total lead time is spent actually adding value (or knowledge) versus waiting Flow efficiency % = Work Time x 100% Lead Time Flow efficiencies of 1-5% are commonly reported. *, ** > 40% is good! Multitasking means time spent in working columns is often waiting time Working WaitingWorking
  • 71. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Available options Capacity Allocation Policies WIP Limits, Flow, Flow Efficiency, Focus on sources of delay
  • 72. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. SHAPE THE DEMAND PORTFOLIO KANBAN
  • 73. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Portfolio Kanban “If the wrong decisions are made on a portfolio level, efficiency on a team level doesn’t really help. What’s more, it can even be harmful because we just produce waste more efficiently. “ • Pawel Brodzinski, KCP Krakow, Poland
  • 74. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Portfolio Kanban
  • 75. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. A Proposed Projects B D E F K H G Projects-in-progress Horizontal position shows percentage complete Complete 0% Complete 100% C Simple Portfolio Kanban J I M N O L Tickets represent Projects, MVPs or MMFs
  • 76. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. A Cash Cows 10% budget Growth Markets 60% budget Innovative/New 30% budget Allocation of personnel Total = 100% B D E F K H G Projects-in-progress Horizontal position shows percentage complete Complete 0% Complete 100% C Color may indicate cost of delay (or other risk) Hedging Risk in a Portfolio Kanban Size of ticket indicates budget
  • 77. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. KANBAN AT SCALE
  • 78. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban at Scale AMDOCS - Israel WSIB - Canada PINGAN - China PETROBRAS – Brazil SANDVIK IT - Sweden SIEMANS Health Svcs - USA
  • 79. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Treat each service separately Demand Observed Capability Demand Demand Observed Capability Observed Capability
  • 80. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Some systems have dependencies on others Demand Observed Capability Demand Demand Observed Capability Observed Capability
  • 81. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Some systems have dependencies on others Demand Observed Capability Demand Demand Observed Capability Observed Capability Looking downstream, you want the system to help you anticipate and manage dependencies Looking upstream, you want the system to help you anticipate and manage demand Combine the two, and across the organization you smooth flow end-to-end and help keep demand in balance with overall system capability
  • 82. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban at Scale • Christophe Achouiantz, KCP • Borlange, Sweden Introducing Kanban to 50+ teams at Sandvik IT
  • 83. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban at Scale • Christophe Achouiantz, KCP • Borlange, Sweden
  • 84. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Kanban at Scale
  • 85. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. COMPATIBLE MANAGEMENT METHODS
  • 86. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Probabilistic Forecasting
  • 87. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Beyond Budgeting Measure success against competition, targeting external benchmarks, not against internal budget Delegate responsibility to operational managers with means to act independently Customer-oriented teams are responsible for satisfied and profitable customers
  • 88. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Real Options Options have value. Options expire. Never commit early unless you know why.
  • 89. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Making Better Decisions in the Face of Complexity & Uncertainty S A N F R A N C I S C O May 5-8, 2014 LKNA.LeanKanban.com#lkna14 @LeanKanbanNA Kanban Lean Startup Beyond Budgeting Managing Risk Lean Applied Evolving Product Management
  • 90. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Lean Kanban North America 2014 May 5-8 4 KEYNOTES 6 TRACKS 24 INTERACTIVE WORKSHOPS BRICKELL KEY AWARDS ASK A KCP GAMES LOUNGE Kanban Beyond Budgeting Lean Startup Lean Applied Managing Risk Evolving Product Management Plus: Real Options Kanban and CMMI Innovation Accounting…
  • 91. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Making Better Decisions in the Face of Complexity & Uncertainty S A N F R A N C I S C O May 5-8, 2014 LKNA.LeanKanban.com#lkna14 @LeanKanbanNA Kanban Lean Startup Beyond Budgeting Managing Risk Lean Applied Evolving Product Management
  • 92. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Resources • Kanban Myths • http://www.vissinc.com/2013/11/12/kanban-method-myths-and- misconceptions/ • Depth of Kanban • http://www.djaa.com/sites/ltdwip/DepthOfKanban.pdf • Kanban Values • http://positiveincline.com/index.php/2013/01/introducing-kanban-through-its- values/ • Kanban Agendas • http://www.infoq.com/author/Mike-Burrows • Kanban Kata • https://vimeo.com/53406169 • Kanban Flight Levels • http://www.klausleopold.com/2013/07/kanban-and-its-flight-levels.html • Portfolio Kanban • http://brodzinski.com/2013/03/portfolio-kanban-why-should-i-care.html • Flow Efficiency • http://djaa.com/who-your-vice-president-delay
  • 93. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Resources • Lean Kanban North America 2014 • http://lkna.leankanban.com • Lean Kanban Conference Series • http://conf.leankanban.com/calendar • Kanban Community • http://limitedwipsociety.ning.com/ • Certified Kanban Training Courses • http://edu.leankanban.com • Kanban: Successful Evolutionary Change for your Technology Business • http://www.djaa.com • Kanban Kickstart Field Guide • http://leanagileprojects.blogspot.com/2013/04/the-kanban-kick-start-field-guide- now.html
  • 94. janice@leankanban.com @jlindenreed Silicon Valley Agile Leadership Network 2014, Copyright Lean Kanban Inc. Resources • Kanban Case Studies • http://www.leankanban.com/case-studies • http://www.infoq.com/articles/kanban-siemens-health-services • http://www.infoq.com/articles/kanban-Sandvik-IT-1 • http://www.infoq.com/news/2013/12/flow-thinking-Ericsson • http://www.infoq.com/news/2013/12/applying-kanban-SAP • Kanban Reports • Using Kanban to Manage Big Data Development • https://www.gartner.com/doc/2116015/use-kanban-manage-big-data • Lean Software Management at BBC Worldwide • http://ieeexplore.ieee.org/xpl/login.jsp?tp=&arnumber=5741001