Assignment on Comunication Subject ; Computer Application UoG

1. BBA UOG 1

2. CommunicationCommunication
BBA UOG 2

3. OverviewOverview
What is communication?
Internal and external communication
Factors affecting the choice of communication
Methods of communication
◦ Oral
◦ Written
◦ Visual
Modern methods of communication
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4. What is communication?What is communication?
Communication is the act of conveying
intended meanings from one entity or
group to another through the use of
mutually understood signs and semiotic
rules.
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5. CommunicationCommunication isis
The transfer of
information(data)
from one person to
another.
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6. BBA UOG 6
Internal CommunicationInternal Communication isis
With people inside the organisation.
e.g. Notice Board.

7. External CommunicationExternal Communication isis
Between the organisation and people outside.
 e.g. Letter
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8. Factors to consider when choosingFactors to consider when choosing
a method of communications.a method of communications.
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9. 1. Cost1. Cost
Is the method cheap or dear?
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10. 2. Speed2. Speed
How long will it take to reach its destination?
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11. 3. Secrecy3. Secrecy
Is the method confidential?
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12. 4. Record4. Record
Will a copy of the information exist?
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13. 5. Destination5. Destination
Is it internal or internal?
How far is it going?
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14. The 3 methods of communicationThe 3 methods of communication
areare
1. Oral/Verbal
2. Written
3. Visual
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15. Oral CommunicationOral Communication isis
Sending a verbal message.
Internal Eg. Intercom, face-to-face meeting.
External Eg. Radio, telephone.
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16. Oral CommunicationOral Communication
Advantages
Quick
Instant Feedback
Disadvantages
No Record
May be hard to
remember
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17. Types of MeetingsTypes of Meetings
AGM: Annual General Meeting.
EGM: Extra-ordinary General Meeting.
Ad hoc: Informal meeting on the spur of the
moment.
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18. ChairpersonChairperson
Calls meeting to order.
Ensures that meetings
run smoothly.
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19. SecretarySecretary
Sends out notices of meetings.
Writes up the Agenda.
Keeps minutes.
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20. TreasurerTreasurer
Keeps a record of all finances.
Prepare final accounts.
Prepares financial reports.
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21. Written CommunicationWritten Communication
Some record is kept.
Internal Eg. Notice Board, Memo
External Eg. Letter, e-mail, fax
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22. Written CommunicationWritten Communication
Advantages
Record kept
Don’t have to
remember everything
Disadvantages
No instant feedback
May not be
confidential
e.g. fax
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23. An Agenda isAn Agenda is
A list of topics that will be discussed at a
meeting.
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24. Sample AgendaSample Agenda
1. Minutes Summary of last meeting.
2. Matters Arising Issues that need further discussion.
3. Correspondance Letters of apology etc.
4. Chairpersons
Report
Recap of the years events.
5. Treasurers
Report
Summary of finances.
6. Election of Officers Appointing new officers.
7. AOB Any Other Business
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25. Visual CommunicationVisual Communication
Using charts, graphs, videos and television to
give a messages internally & externally.
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26. Visual CommunicationVisual Communication
Advantages
Easy to understand
Shows trends and
comparisons
Disadvantages
Some people may not
understand
Takes time to
prepare
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27. Rules for preparing charts/graphsRules for preparing charts/graphs
Give it a title.
Label the Y axis (eg. year)
Label the X axis (eg. quantity)
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28. Bar ChartBar Chart
 Is a series of bars.
 Used for comparing quantities.
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29. Line/Trend GraphLine/Trend Graph
Is a chart that uses lines.
Used for showing changes over time.
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30. Pie ChartsPie Charts
Is a circle divided into segments.
Used to show percentages or
proportions.
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31. Government Agency involved inGovernment Agency involved in
communicationcommunication
An Post
Provides a national & international postal
service.
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32. Other servicesOther services
Publicity post
Delivers leaflets for a small fee.
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33. Swift post
Letter will be delivered quicker for a fee.
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34. Freepost
Special envelopes where customers can
reply to business & they pay the postage.
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35. Private telecommunicationsPrivate telecommunications
providersproviders
Eircom
BT
Perlico
Orange
Meteor
Vodafone
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36. Telecommunication servicesTelecommunication services
Telephones
Freefone
Texting
Answering service
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37. MODERN METHODS OFMODERN METHODS OF
COMMUNICATIONCOMMUNICATION
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38. InternetInternet
E-mail
www
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39. TeleconferencingTeleconferencing
Up to 20 people can
talk together.
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40. Video-conferencingVideo-conferencing
TV link up of sound & pictures for meetings
without travel.
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41. RecapRecap
What is communication?
Internal and external communication
Factors affecting the choice of communication
Methods of communication
◦ Oral
◦ Written
◦ Visual
Modern methods of communication
BBA UOG 41