Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Doing
Business
Globally
Saturday, 21 December 13
Your level of cultural competence
and intelligence will determine
your success in global business.
W ieke Gur
Wieke G

Pho...
Senior managers in France are
likely to socialize with people
of like status from other
companies.
France
Wieke G

Photogr...
Personal visits are important to
Indonesians. They do not take well to
emails, telephone calls or messages.
Show up in per...
In negotiating with Estonians,
professionalism is expected.
Decisions are reached quicker
when facts are known.
Estonia
Wi...
For self-introductions in a meeting,
Belarusians tend to present their formal title
and social position rather than speaki...
A comment made by a Japanese business
person with the words, "By the way..." is
a clue that he or she may be getting
down ...
Before making decisions, Germans
wish to have as many detailed facts
about projects as possible, rather
than acting on the...
In the Netherlands, commitments are
taken seriously and honored. Do not
promise anything or make an offer
you are not plan...
Tea is always served at meetings. Do not
drink until your host takes the first sip.
When a host leaves the tea untouched
t...
Business is discussed in a sauna not
in a boardroom. A business lunch
may be followed by a sauna. And
all Finns sauna nake...
Business cards should be printed in English
on one side and Chinese on the other. Make
sure that the Chinese side uses "cl...
Spanish is the language of business.
Hire an interpreter - preferably a
native speaker - who understands the
language as i...
In a business meeting, seating is
very important. The host always
sits to the left of the most important
guest.
China
Wiek...
With a "take it or leave it" attitude, Filipinos
often place less stress on the absolute selling
price. They place more em...
Don’t call a Swiss businessperson
at home unless there is an
emergency. It is not acceptable.
Switzer land
Wieke G

Photog...
Third-party contacts are important
to business success. It is advisable to
hire a local distributor, a salesperson,
a repr...
The Board of Directors is the source of
power and the principal decision making
unit in a company. Formal approval of
the ...
Many Arabs prefer "win-lose-strategies" in
negotiations and business dealings. They
interpret "win-win techniques" as a la...
Americans are very comfortable picking up
the telephone and immediately conducting
business with someone they have never m...
Individual connections are not as important
as in many other Asian countries. No one
holds absolute power to make a decisi...
Top management is often family. Who
you know is important. Foreigners
with powerful connections are
respected. Planning is...
Avoid playing an April's fool trick on
your colleagues. In Arab countries,
April's Fool tricks are played by
schoolchildre...
A low, deep bow from Koreans at the end
of a meeting indicates a successful
meeting. A quick, short parting bow could
mean...
Always talk straight and get right to
the point with Singaporeans. You
can be direct when dealing with
issues of money.
Si...
Russian companies tend to be driven by one
strong central figure who will make strategic
decisions with little or no consu...
All business is family and relationship-based.
Every contact within an organisation is
important. A seemingly lowly employ...
Written contracts is less important than
personal trust. Your Malaysian
counterparts may try to renegotiate, even
after a ...
It is quite difficult to get people to commit to
meetings very much in advance. Argentines
prefer to be able to manage the...
Important people do not attend
meetings unaccompanied in India. It
is a sign of not having status to
attend alone.
India
W...
Many companies in Egypt operate
according to Islamic law and have
a religious Supervisory Board
comprised of Islamic juris...
Although the majority of businesses work in
English, having materials translated into
Afrikaans could make a good impressi...
Canadians get down to business
quickly. Meetings are well organized, and extraneous
discussion is kept to a minimum.
Canad...
Australians dislike oneupmanship. Don’t overplay
qualifications, rank or titles.
Australia
Wieke G

Photograpy by Getty im...
The organisation chart you are shown may not
reflect the way in which power actually flows within
the organisation. One's ...
Swedes respect someone who comes to them with
knowledge and experience. They are very detailoriented. They will evaluate y...
The Danes are reasonably relaxed and
informal yet expect professional standards
of behaviour. They are a tolerant and
open...
Norway is extremely non-hierarchical
in its approach to business structure.
Operation is placed on pragmatism and
the deve...
Italians believe that work should not be a
burden or taken too seriously. Pragmatism
and inclination to improvise are cons...
Spain does not really have a meeting
culture. Meetings are to communicate
instructions or more consultative. They
like mak...
Don’t rely solely on facts, statistics and
other empirical evidence during
negotiation. Appealing to personal feelings
and...
Make sure that you will be met at the
airport by somebody you know or a
representative of the company you are
visiting. Pe...
Contact us for more information on
cross-cultural business strategy.

w ie k eg ur.c om

Saturday, 21 December 13
Upcoming SlideShare
Loading in …5
×

Doing Business Globally

913 views

Published on

Published in: Business, Education

Doing Business Globally

  1. 1. Doing Business Globally Saturday, 21 December 13
  2. 2. Your level of cultural competence and intelligence will determine your success in global business. W ieke Gur Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  3. 3. Senior managers in France are likely to socialize with people of like status from other companies. France Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  4. 4. Personal visits are important to Indonesians. They do not take well to emails, telephone calls or messages. Show up in person whenever possible. In do nes ia Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  5. 5. In negotiating with Estonians, professionalism is expected. Decisions are reached quicker when facts are known. Estonia Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  6. 6. For self-introductions in a meeting, Belarusians tend to present their formal title and social position rather than speaking of their specific activities, qualities or interests. Belar us Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  7. 7. A comment made by a Japanese business person with the words, "By the way..." is a clue that he or she may be getting down to a serious business discussion. Japan Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  8. 8. Before making decisions, Germans wish to have as many detailed facts about projects as possible, rather than acting on their intuition. Ger many Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  9. 9. In the Netherlands, commitments are taken seriously and honored. Do not promise anything or make an offer you are not planning to deliver on. Nether lands Wieke G Photograpy by DeNISIO. Stock.xchng. Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  10. 10. Tea is always served at meetings. Do not drink until your host takes the first sip. When a host leaves the tea untouched that means it’s the end of the meeting. Hong Kong Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  11. 11. Business is discussed in a sauna not in a boardroom. A business lunch may be followed by a sauna. And all Finns sauna naked. Finland Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  12. 12. Business cards should be printed in English on one side and Chinese on the other. Make sure that the Chinese side uses "classical" characters, not "simplified" characters. Taiwan Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  13. 13. Spanish is the language of business. Hire an interpreter - preferably a native speaker - who understands the language as it is spoken in Mexico. Mexico Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  14. 14. In a business meeting, seating is very important. The host always sits to the left of the most important guest. China Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  15. 15. With a "take it or leave it" attitude, Filipinos often place less stress on the absolute selling price. They place more emphasis on unit cost, percentages, or rounded figures. Philippines Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  16. 16. Don’t call a Swiss businessperson at home unless there is an emergency. It is not acceptable. Switzer land Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  17. 17. Third-party contacts are important to business success. It is advisable to hire a local distributor, a salesperson, a representative, and/or a lawyer. Colombia Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  18. 18. The Board of Directors is the source of power and the principal decision making unit in a company. Formal approval of the board is required for most decisions. United Kingdom Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  19. 19. Many Arabs prefer "win-lose-strategies" in negotiations and business dealings. They interpret "win-win techniques" as a lack of personal power and authority. Gulf Arabs Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  20. 20. Americans are very comfortable picking up the telephone and immediately conducting business with someone they have never met and perhaps never will meet. United States Wieke G Photograpy by darrendean. Stock.xchng. Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  21. 21. Individual connections are not as important as in many other Asian countries. No one holds absolute power to make a decision. Do not rely on one person to safeguard your interests. Vietnam Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  22. 22. Top management is often family. Who you know is important. Foreigners with powerful connections are respected. Planning is short-term. Thailand Wieke G Photograpy by guitargoa. Stock.xchng. Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  23. 23. Avoid playing an April's fool trick on your colleagues. In Arab countries, April's Fool tricks are played by schoolchildren. Levantine Arabs Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  24. 24. A low, deep bow from Koreans at the end of a meeting indicates a successful meeting. A quick, short parting bow could mean dissatisfaction with meetings. South Korea Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  25. 25. Always talk straight and get right to the point with Singaporeans. You can be direct when dealing with issues of money. Singapore Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  26. 26. Russian companies tend to be driven by one strong central figure who will make strategic decisions with little or no consultation with anyone other than a handful of close trusted advisors. Russia Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  27. 27. All business is family and relationship-based. Every contact within an organisation is important. A seemingly lowly employee may prove to be a favoured relative of a senior figure that can be of greater potential help. Saudi Arabia Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  28. 28. Written contracts is less important than personal trust. Your Malaysian counterparts may try to renegotiate, even after a written agreement has been drafted. Malaysia Wieke G Photograpy by coineach - Stock.xchng. Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  29. 29. It is quite difficult to get people to commit to meetings very much in advance. Argentines prefer to be able to manage their time on a week by week, day by day basis. Argentina Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  30. 30. Important people do not attend meetings unaccompanied in India. It is a sign of not having status to attend alone. India Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  31. 31. Many companies in Egypt operate according to Islamic law and have a religious Supervisory Board comprised of Islamic jurists. Egypt Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  32. 32. Although the majority of businesses work in English, having materials translated into Afrikaans could make a good impression, especially if you are working with an Afrikaans company in areas like Bloemfontein or Pretoria. South Africa Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  33. 33. Canadians get down to business quickly. Meetings are well organized, and extraneous discussion is kept to a minimum. Canada Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  34. 34. Australians dislike oneupmanship. Don’t overplay qualifications, rank or titles. Australia Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  35. 35. The organisation chart you are shown may not reflect the way in which power actually flows within the organisation. One's allegiance to an individual may be considered of greater importance than any reporting lines on an organisation chart. Brazil Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  36. 36. Swedes respect someone who comes to them with knowledge and experience. They are very detailoriented. They will evaluate you, your company and your proposal. Plan and organized your presentation meticulously and logically. Sweden Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  37. 37. The Danes are reasonably relaxed and informal yet expect professional standards of behaviour. They are a tolerant and open-minded society. Any cross cultural gaffe will not have terrible consequences. Denmar k Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  38. 38. Norway is extremely non-hierarchical in its approach to business structure. Operation is placed on pragmatism and the development of efficient systems. Norway Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  39. 39. Italians believe that work should not be a burden or taken too seriously. Pragmatism and inclination to improvise are considered keys to success. Protocol, rules and organization are often ignored. Italian Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  40. 40. Spain does not really have a meeting culture. Meetings are to communicate instructions or more consultative. They like making decisions on their own. Spain Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  41. 41. Don’t rely solely on facts, statistics and other empirical evidence during negotiation. Appealing to personal feelings and sentiments can be just as effective. Belgium Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  42. 42. Make sure that you will be met at the airport by somebody you know or a representative of the company you are visiting. Personal safety is a real issue in Nigeria. Nigeria Wieke G Photograpy by Getty images iStock Saturday, 21 December 13 com - www.wiekegur. usiness Strategist l/B ur - Cross Cultura
  43. 43. Contact us for more information on cross-cultural business strategy. w ie k eg ur.c om Saturday, 21 December 13

×