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WCM777 Customer Service Support Portal

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WCM777 Customer Service support portal presentation on a proposed cloud-based customer support software that lets Affiliates support their down-line through traditional channels like phone and email, social channels like Facebook and Twitter as well as through forums and knowledge bases.

EducationBusinessTechnology
1 of 43
WCM777 Online Customer Service Support Affiliates & teams from anywhere.
6 Ways to Customer Service Effectiveness Overcome problems with solutions.
WCM777 Social Customer Service Get proactive and take support social. Reach Affiliates before they come to you.
Thank You!

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WCM777 Customer Service Support Portal

  • 1. WCM777 Online Customer Service Support Affiliates & teams from anywhere.
  • 2. 6 Ways to Customer Service Effectiveness Overcome problems with solutions.
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  • 38. WCM777 Social Customer Service Get proactive and take support social. Reach Affiliates before they come to you.
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  • 42.

Editor's Notes

  1. WCM777 Customer Svc Solution
  2. WCM777 Customer Svc Solution
  3. WCM777 Customer Svc Solution
  4. Admin/Agent Tickets filter view
  5. Admin/Agent Tickets filter view
  6. Submit a ticket > Solutions auto-suggest from subject line
  7. Popup Help & Support widget embedded on website > Solutions auto-suggest reply
  8. Popup Help & Support widget embedded on website > Solutions auto-suggest reply
  9. User logged in viewing their help tickets
  10. Agent ticket view with Note reply
  11. Agent ticket view with insertable Solutions reply
  12. Agent ticket view with insertablecanned responses reply
  13. WCM777 Customer Svc Solution
  14. WCM777 Customer Svc Solution
  15. WCM777 Solutions Diagram
  16. Support Solutions
  17. WCM777 Customer Svc Solution
  18. WCM777 Forums Diagram
  19. Support Forums
  20. Search for discussion threads in Forums page
  21. Discussion thread view in Forums page
  22. Support Home
  23. Search for discussion threads in Forums page
  24. Search for Solutions articles
  25. A solutions article opened up
  26. WCM777 Customer Svc Solution
  27. WCM777 Customer Svc Solution
  28. WCM777 Solutions Diagram
  29. Agent Phone ticket view with recording
  30. WCM777 Customer Svc Solution
  31. WCM777 Solutions Diagram
  32. WCM777 Solutions Diagram
  33. WCM777 Solutions Diagram
  34. WCM777 Customer Svc Solution
  35. Support Forums
  36. WCM777 Customer Svc Solution
  37. Admin/Agent Reports overview
  38. Admin/Agent at a Glance report
  39. Admin view of top Agents based on leader board and goals met
  40. Admin/Agent dashboard
  41. Admin view of top Agents based on leader board and goals met
  42. WCM777 Customer Svc Solution
  43. Login page
  44. Agent Twitter converts Tweet into ticket
  45. Agent Twitter converts Tweet into ticket
  46. Agent Twitter reply
  47. WCM777 Customer Svc Solution