Hae, hyödynnä, johda – somea, ulkoista tietoa ja ketteryyttä

Vesa Saarinen

www.andritz.com

We accept the challenge!
The ANDRITZ GROUP

2

QlikView Business Discovery– Business Intelligence / V. Saarinen
The ANDRITZ GROUP

3

QlikView Business Discovery– Business Intelligence / V. Saarinen
The ANDRITZ GROUP

4

QlikView Business Discovery– Business Intelligence / V. Saarinen
BI – meaningful information quickly to large userbase
“brain at the top” vs. “brain in the ecosystem”

Example GE
2007 thi...
BI landscape
RSS feed

ERP / BW alone is
limited / insufficient way to
look at Business Intelligence

News

News robot

Ca...
Unstructured / structured data?

Collective knowledge
is often the most
important asset of an
organization, which is
why i...
Andritz Intelligenceplaza

8

Main portal for news delivery within P&P is Andritz Intelligenceplaza
 News material is sto...
Andritz Intelligenceplaza – information flow
Websites
This can be “fully” automated
with categorization
20-30 / day

x

xx...
Not only internal databases: Pöyry SmartTerminal

10

QlikView Business Discovery– Business Intelligence / V. Saarinen
Qlikview analysis tool

Qlikview

K Capital Market
Database

RISI Cornerstone
Database extracts

Claims reporting
(SAP)

P...
Qlikview – connected to Millmark database (and Pöyry)

Analysis by:
- Year
- Division
- Equipment
- Type of project
- Supp...
Qlikview – connected to RISI Cornerstone
Last quarter mill details (RISI)

Excel

Last quarter summary (RISI)

RISI Analyt...
Qlikview – location based news

14

QlikView Business Discovery– Business Intelligence / V. Saarinen
Social media
Study 2011:
 Goal: Define possible business cases for “new media”
 Results:
 No bigger need with Andritz’ ...
New Media Tool Usage – Customer focus
Customers

Slideshare

Andritz internal

Intranet

Wikis
Blogs
Team rooms

Twitter f...
Social media

Customers

Customers / Key persons

Aida Greenbury (APP)
Isabelle Faivre (Cascades)
Esa Vakkilainen (LUT)
…....
Social media

18

QlikView Business Discovery– Business Intelligence / V. Saarinen
Social media analysis - Qlikview

19

QlikView Business Discovery– Business Intelligence / V. Saarinen
Social media
HBR Blog 23.9.2013 (Scott Benirato): ”Twitter is becoming much more like
old media than continuing to blaze a...
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Hae, hyödynnä, johda - somea, ulkoista tietoa ja ketteryyttä - Qlikview Business Discovery Tour 2013 vesa saarinen

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Hae, hyödynnä, johda - somea, ulkoista tietoa ja ketteryyttä - Qlikview Business Discovery Tour 2013 vesa saarinen

  1. 1. Hae, hyödynnä, johda – somea, ulkoista tietoa ja ketteryyttä Vesa Saarinen www.andritz.com We accept the challenge!
  2. 2. The ANDRITZ GROUP 2 QlikView Business Discovery– Business Intelligence / V. Saarinen
  3. 3. The ANDRITZ GROUP 3 QlikView Business Discovery– Business Intelligence / V. Saarinen
  4. 4. The ANDRITZ GROUP 4 QlikView Business Discovery– Business Intelligence / V. Saarinen
  5. 5. BI – meaningful information quickly to large userbase “brain at the top” vs. “brain in the ecosystem” Example GE 2007 thinkers 55 % 1984 thinkers 20 % BI creates business value from knowledge % of knowledge workers From isolated silos to integrated and accessible services 1984 doers 80 % 2007 doers 45 % Source: Janaki Akelle, Partner, Business Technology Office, McKinsey & Company, Gartner BI Summit 2008 5 Qliktech-seminaari V.Saarinen
  6. 6. BI landscape RSS feed ERP / BW alone is limited / insufficient way to look at Business Intelligence News News robot Capital orders Won and lost Pöyry millno Owners Mills Capacities CRM Market DB RSS feed Sharepoint FICO data Serviceorders Capital orders Qlikview SAP BI Projects SAP 6 RISI Analytical Cornerstone QlikView Business Discovery– Business Intelligence / V. Saarinen
  7. 7. Unstructured / structured data? Collective knowledge is often the most important asset of an organization, which is why it can be referred to it as Knowledge Capital. (Diane Berry, Coveo) Gartner predicts that enterprise data will grow by 800 percent in five years, with 80 percent of it unstructured. A big part of this trend includes data from groups, communities and social networks outside the business. A recent Coveo survey of 100 customer service executives showed that 85 percent believe their management of unstructured content will determine how effectively and efficiently they’ll be able to serve customers in the future. 7 QlikView Business Discovery– Business Intelligence / V. Saarinen ZDNet April 9, 2012
  8. 8. Andritz Intelligenceplaza 8 Main portal for news delivery within P&P is Andritz Intelligenceplaza  News material is stored on external server, owned by Global Intelligence Alliance  News feeding and maintenance: one person per business area  Currently abt. 550 users (450 in P&P)  Started 2008 in P&P, expanded to all Andritz business areas 2012 QlikView Business Discovery– Business Intelligence / V. Saarinen
  9. 9. Andritz Intelligenceplaza – information flow Websites This can be “fully” automated with categorization 20-30 / day x xxxxx RSS feeds xxxxx RSS feed x News alert list daily xxxxx xxxxx 10-15 / day Copy/paste > 160,000 sources 600 -1400 / day 5-15 / day Copy/paste Press releases Presentations Copy/paste from source 9 QlikView Business Discovery– Business Intelligence / V. Saarinen
  10. 10. Not only internal databases: Pöyry SmartTerminal 10 QlikView Business Discovery– Business Intelligence / V. Saarinen
  11. 11. Qlikview analysis tool Qlikview K Capital Market Database RISI Cornerstone Database extracts Claims reporting (SAP) Pöyry database extracts Excel files 11 QlikView Business Discovery– Business Intelligence / V. Saarinen
  12. 12. Qlikview – connected to Millmark database (and Pöyry) Analysis by: - Year - Division - Equipment - Type of project - Supplier - Customer group / mill - Country - Customer product, fiber 12 QlikView Business Discovery– Business Intelligence / V. Saarinen
  13. 13. Qlikview – connected to RISI Cornerstone Last quarter mill details (RISI) Excel Last quarter summary (RISI) RISI Analytical Cornerstone shows paper/pulp mill cost structures over time, data exported to Excel -> Qlikview 13 QlikView Business Discovery– Business Intelligence / V. Saarinen
  14. 14. Qlikview – location based news 14 QlikView Business Discovery– Business Intelligence / V. Saarinen
  15. 15. Social media Study 2011:  Goal: Define possible business cases for “new media”  Results:  No bigger need with Andritz’ customers  Currently there is not much social media activity among our customers or competitors  But: there is a potential to use social technology internally  Guidelines for social media usage & behavioral rules & responsibilities need to be defined 15 QlikView Business Discovery– Business Intelligence / V. Saarinen
  16. 16. New Media Tool Usage – Customer focus Customers Slideshare Andritz internal Intranet Wikis Blogs Team rooms Twitter feeds Communities IM+ Competitors 16 QlikView Business Discovery– Business Intelligence / V. Saarinen “External world”
  17. 17. Social media Customers Customers / Key persons Aida Greenbury (APP) Isabelle Faivre (Cascades) Esa Vakkilainen (LUT) …. Competitors MetsoPulpPaper Kadant Inc. Kemira Professional Organizations European Paper (CEPI) RISI TAPPI News Service 17 Domtar UPM North America UPM_Papers Fortress Paper Lesprom Papernet.se Tissue World Paper-world.com EUWID Pulp and Paper Wood Biomass Report Paper Online QlikView Business Discovery– Business Intelligence / V. Saarinen
  18. 18. Social media 18 QlikView Business Discovery– Business Intelligence / V. Saarinen
  19. 19. Social media analysis - Qlikview 19 QlikView Business Discovery– Business Intelligence / V. Saarinen
  20. 20. Social media HBR Blog 23.9.2013 (Scott Benirato): ”Twitter is becoming much more like old media than continuing to blaze a new media trail” – people’s motivation has been self-promotional, a way to attract followers to be able to earn higher status on the platform. When status is earned, they stop working as hard to earn more followers. 2013 2011 You don’t even have to post, just come and be here on our platform. It’s about following and even goes so far as to suggest “you don’t have to tweet to get value from Twitter” 20 QlikView Business Discovery– Business Intelligence / V. Saarinen

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