The Merchant Payment Solutions (M2) is used to manage back office functions for merchantacquiring and maintenance of existing merchant accounts. M2 system is a full package for merchantacquiring and maintenance. M2 system interacts with First Data for boarding of new merchant andmaintaining the existing merchants. M2 also keeps updates about various pricing structure fordifferent types of merchant’s solutions.Responsibilities: · Test Lead and Business Analyst for Merchant Services. · Gathering business requirements, analyzing them and then documenting. Documentation is then managed in ReqPro which is repository for the requirements. · Test planning, test cases creation and execution based on the requirements gathered. · Single Point of Contact (SPOC) for Onsite Testing, Development and Business Analysis Activities. · Migrating from excel based Manual testing to integrated testing management using HP Quality Center and finally to automation using HP QuickTest Professional. · Identify the Test Scenarios based on the Business Requirement Document (BRD) and Functional Specification document (FSD) and obtain sign-off of the Test Scenario document from the respective business owners. · Testing involvement early in the project form requirement gathering to production release. Created Test Strategy, test Plan and adapted SCRUM Testing Process Workflow for using Agile QA methodology. · Track and report upon testing activities, including testing results, test case coverage, defects discovered and their status. · Used IBM ClearQuest for Defect Tracking and IBM Requisite Pro for testable requirements analysis. · Performed manual Functional and Regression Tests · Regression and System testing of M2 System in excel spreadsheets with continuous interaction with the Business owners and Business analysts. · Responsible for Integration, Functional, User Interface, Regression and System Testing of M2 Application. · Offshore-Onsite model to support testing activities round the clock. · Created complex SQL queries to verify the database tables for the CRUD operations from the GUI. · Organized Walkthroughs and Inspections with my team members and reviewed the status of the application. · Preparation of Functional Requirement Traceability Matrix documents required for Quality Audit. · Hosted in Defect Status meetings with developers and Business Analysts to validate the severity of the bug and responsible for tracking of the Defects from open to closure.Environment: Manual Testing using excel spreadsheet, Test Management using HP Qualitycenter. Testing Automation using HP QuickTest Professional, SQL, MS SQL Server2003/2005, MS Windows XP Pro., Citrix, IBM ClearQuest, IBM Requisite Pro. Applicationsbuild on J2EE and .Net platformsPNC Bank, United States Sep’07-Oct’09Senior Test Lead and Test ManagerPNCHCA Business User Acceptance Testing (BUAT/SIT)PNC Bank is a leading bank in United States of America. Bank deals with lots of Payers andProviders in during banking transactions for US HealthCare. PNC bank decided to leverage thisinteraction with HealthCare industry to develop a unique Automated Clearing House (ACH) tofacilitate smoother and efficient HealthCare EDI transactions and settlements as governed byHIPAA.PNCHCA is a medical banking project for developing Automated Clearing House (ACH)for PNC. Development uses adapted Agile Methodology and testing activities complement this using
blend of Agile Testing methodologies and Waterfall model. This is one of its kind project for testingsince the ‘Business User Acceptance Testing’ is done completely by offshore via Citrix.Development of the application takes place in Pune, India and Pittsburgh, PA.Responsibilities: · Initiated the project at offshore and at Pittsburgh at client location. · Responsible for requirements analysis with Business Analysts to create Business Requirement Documents (BRDs) and ‘Functional and Non-functional Requirement Documents’ and using these for identifying testable requirements to develop test scenarios. · Defining Test Strategy, developing test plans, test cases and execution of the complete test cycle in HP Quality Center for the PNCHCA Application. Extensive knowledge of EDI transactions in HealthCare industry is required for this. · Design and review of System Integration Test Plan and Test Cases documents using adapted Agile Methodology for testing. · Escalate the issues about project requirements (Software, Hardware, Resources) to Test Manager/Project Manager. · Daily and weekly status meeting with Customer. Tracking and presenting status reports to all stakeholders all testing activities, including testing results, test case coverage and defects management. · Implemented Unified Change Management using IBM ClearCase®. · Created Sanity Test scripts in QTP at client side. These scripts have to pass before the application can be deemed fit for testing. Created and executed Synchronization statements, GUI Checkpoints, text verification, Bitmap Checkpoints, and Database Checkpoints. · Used Quality Center 9.0 for Requirement analysis Organizing, Managing, Planning, executing the Tests and Defect life cycle management. · Writing and executing SQL queries to create setup and verify test data for SIT. · Document, implement, monitor and enforce all processes and procedures for testing is established as per standards defined by the organization.Environment: HP Quality Center 9.0, HP QuickTest Professional 9.0, Oracle10g, Toad, IBMClearCase®, VB Script, SQL, PL/SQL, HTML,MQ, Applications build on J2EE, XML,Service Oriented Architecture (SOA) and Web ServicesHumana Inc, India Sep’06-Oct’07Humana Inc Integration Testing ,Senior Test EngineerResponsibilities: · Co-ordinate testing activities between offshore and onsite. Interact with client regularly. · Preparation and execution of test cases in IBM Lotus Notes. · Training new team members for Business requirements and on Certify and QTP 9.0. · Creating business scenarios and migrating test cases from Lotus Notes to Certify and QTP 9.0 for automation. Inserted GUI checkpoints, Text checkpoints and Bitmap checkpoints. · Created and executed test script using Keyword Driven automation frame work in Certify. · Used Lotus Notes and Certify as repositories for requirement analysis, design test cases, Execute test cases, Bug tracking and reporting. · Regression tested the interfaces to make sure that existing functionalities are not impacted by the changes. · Performed System Integration testing to ensure the integrity with database. · Performed Navigational, Functional, Ad-hoc, Sanity and Regression tests · Preparation of Test Metrics, Requirement Traceability Matrix documents. · Interacted with the both the Business and Development team to understand the requirements and design of the application. Leading offshore team and reporting the status of testing to management using weekly and daily status reports.
Environment: Manual Testing, Automation Testing, SQL, Oracle , VB scripts, Certify, QTP9.0, Lotus Notes, Citrix , VB Script, Windows XP. Applications build on .Net platformsUnion Bank of Switzerland, UBS ,India Apr’06-Sep’06Senior Test EngineerDerivatives and Equity Links (D&EL),Union Bank of Switzerland (UBS) is one of the biggest investment banks in the world offering awide spectrum of services to its clients for investment banking solutions and equity relatedinstruments. Derivatives and Equity Links (D&EL) is a subsystem of UBS which is used to createvarious derivative products which can be traded in various exchanges all over the world. Data tocreate new products is taken from clients who trade in equities and other related products in variousstock exchanges in the world.Responsibilities: · SPOC for testing for teams based out of Hong Cong, London and Bangalore. Interact with client daily. · Interacting with client, development team (third party) and the business users for requirement analysis and comprehensive test coverage for each release. · Preparation and execution of test cases in HP Quality Center. Traceability with requirements to have clearer picture of the direction of release and testing. · Issues resolutions with development team and analysis of testable requirement. · Migration from manual to automation testing using QTP. Automation feasibility study with client. · Training new team members for Business requirements and on Quality Center and QTP 9.0. · Prioritizing Regression test cases from test bed to have most effective test coverage of requirement within the timeframe. · SQL queries to database for backend data integration. · Created Application handbook for any new team member. This was a value add to the client and efforts much appreciated. · Planning training needs for team members and conducting trainings. · Performed Navigational, Functional, Ad-hoc, Sanity and Regression tests Environment: Mercury Quality Center, SQL, Oracle , VB scripts, Certify, QTP 9.0, Citrix , VB Script, Windows XP. Applications build on J2EE platform. The Travelling Corporation, India Jul’04-Nov’05 BUILD, Senior Test Engineer and developerResponsibilities: · Full testing life cycle – from Unit testing to User’s Acceptance Testing. · Coding JSPs and Java classes. Preparing test classes to test java classes. · Preparing Test data. Maintaining the data in the database. · Preparing weekly status metrics and complete defect life cycle. · Localization (L10N) and Internationalization (I18N) testing.Environment: Windows, J2EE based application, Struts Framework, JDeveloper(IDE),TOAD,OracleTELENET, India Feb’04-Jul’04, Nov’05-Apr’06QTP, Test EngineerResponsibilities: · Test Requirements Gathering, scenario creations and approval from Business users.
· Recording and Playing back business scenarios using QTP. Optimizing flows using VB Script. · Localization (L10N) and Internationalization (I18N) testing. · Performed Navigational, Functional, Ad-hoc, Sanity and Regression testsInfosys Technologies, India Oct’03-Feb’04Software EngineerResponsibilities: · Complete generic training for software industry standards and basic knowledge of IT industry.Voltas Limited, India Aug’02-Oct’03CABDManagement TraineeResponsibilities: · Maintaining the Inventory Database using SQL. CRUD operations on the database. · Inventory report to the Management on regular basis.