Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Strategy map-template
1. Strategy Map Template
Financial
Perspective
What are our most
important financial
outcomes?
Customer
Perspective
How should we appear
to customers?
Theme 1 Theme 2 Theme 3
Process
Perspective
At what do we need
to excel to fulfill
customer
expectations?
Organizational
Perspective
How will we sustain our
ability to improve?