The document summarizes the training program for the GBC College for Leadership Development. It describes the five training modules aimed at developing the core competencies needed for the role of Zonal Supervisor: 1) Spiritual Excellence, 2) Personal Effectiveness, 3) Relationship Effectiveness, 4) Organizational Effectiveness, and 5) Compliance and Administrative Effectiveness. Each module includes various courses mapped to the responsibilities and competencies required of a Zonal Supervisor. The goal is to equip candidates with the necessary knowledge, skills, values and spiritual strength to fulfill their duties.
2. What Did You Learn
At
The GBC College For
Leadership Development?
3. Received Training in Five Modules
1. Spiritual
Excellence
2. Personal
Effectiveness
3. Relationship
Effectiveness
4. Organizational
Effectiveness
5. Compliance &
Administrative
Effectiveness
6. Courses that would…
₪ Provide
spiritual strength, and ethics
₪ Help build/reinforce
values and character
₪ Serve as the foundation
to carry out your job.
7. Courses for Spiritual Excellence
Sadhana for Leaders
Being Srila
Prabhupada-anugas
Vaishnava Sadachar
9. Courses that would…
₪ Make you more…
Effective
» By doing the right things
Efficient
» By doing them right
Productive
» By producing more output with lesser inputs
10. Courses for Personal Effectiveness
Time Management Art of Listening
Facilitating Meetings
Service-Life Balance
Why and How to be a
Leader in ISKCON?
12. Courses that would…
Help you develop and maintain
Strong, Cordial,
Fruitful, and
Rewarding
Relationships
With
Other devotees and leaders in ISKCON.
18. Courses that would…
₪ Assist in:
Conforming with ISKCON’s standards
» spiritual and administrative
Complying with internal and external legal
regulations
₪ Help keep your zone out of legal troubles by
» Protecting devotees, especially children
» Protecting copyrights
» Keeping a zone financially solvent
» Making a zone safe and spiritual haven for all.
23. To Fulfill Responsibilities
of a Zonal Supervisor
By Assisting the GBC Zonal Secretary with:
Maintaining standards—spiritual and organizational
Ensuring compliance/conformity/productivity
Keeping managers in his/her zone inspired
Promoting sustainable growth
Identifying and selecting successors
Creating and implementing strategic plans
24. To Develop 5 Types of Core Competencies
Required of a Zonal Supervisor
1. Personal
oSkill set–as in various GBC College courses
oPersonal Behavior—spiritual practices, ethics, faithful
presentation of Srila Prabhupada’s teachings
oAdherence—to GBC resolutions
oCompetence—to:
Introduce, promote and sustain spiritual standards
Propagate Krishna Consciousness
Have good communications skills, ability to handle pressure and
be results-oriented
oRelationships—with ISKCON leaders and devotees
25. More Core Competencies …
2. Knowledge
o Srila Prabhupada’s books
o Srila Prabhupada’s instructions about management, and
o ISKCON Law.
3. Experience
o In other leadership positions within ISKCON.
4. Technical competencies
o Computer literacy,
o Negotiation skills,
o Read financial statements,
o Budgeting skills, and
o Risk management
5. Problem solving, planning and decision making
26. GBC College Curriculum
Key Training Objective:
Equip ZS candidates with the necessary:
knowledge
skills
values and
spiritual strength
…to carry out the job of a Zonal Supervisor
27. GBCC Curriculum Vis-a-vis ZS
Responsibilities and Competencies
Next Four Slides: Quiz yourself
Try to Map
Courses
and
Zonal Supervisor’s
Responsibilities and Competencies
By Training Module
28. Spiritual
Excellence
4.1.2 Demonstrates exemplary personal behavior in
terms of spiritual practices, ethics and the faithful
presentation of Srila Prabhupada’s teachings.
4.1.4 i Demonstrates competence to introduce,
promote and sustain spiritual standards.
Personal
Effectiveness
3.4 Establishes an annual schedule of time to be
spent within zone, in collaboration with the
respective local leadership;
3.14 Attends national and regional meetings as
required;
4.1.4 iii A Zonal Supervisor should have the ability
to handle pressure
4.1.4 iii A Zonal Supervisor should be results-
oriented.
29. Relationship
Effectiveness
3.3 Visits and provides guidance and inspiration to centers, projects
and communities in their zones to ensure that spiritual standards are
maintained and sustainable expansion is encouraged;
3.5 Fosters trust and team spirit within the principles of unity in
diversity
3.18 Encourages devotees through guidance and friendship to
sustain their commitment to the principles of Krishna consciousness;
4.1.5 Must have the ability to foster strong, positive, cooperative
relationships with other ISKCON leaders and devotees relevant
4.4 At the very least …, basic negotiation skills,…
30. Organizational
Effectiveness
3.7 Develops and encourages practical plans to encourage book
distribution;
3.9 Focuses on identifying potential ISKCON officers.;
3.10 Actively encourages a system of succession;
3.11 Oversees the rectification of underperforming temple presidents
and other officers and seeks to rectify or take steps…, in consultation, as
the situation warrants;
3.12 Facilitates and/or participates in the creation and implementation of
systematic strategic planning; promotes and encourages communication
strategies to strengthen ISKCON.
3.20 Builds organizational capabilities by evaluating likely future
scenarios (through environmental scanning) and ensuring that individuals
pursue the best possible development opportunities in line with these;
3.21 Assists the GBC Zonal Secretary’s global mandate by contributing
relevant suggestions for new or modified GBC legislation and other
observations.
4.1.4 ii The ability to propagate Krishna consciousness in one’s area of
responsibility;
4.5 He/she must be able to …set short, medium and long term goals.
?
31. Compliance &
Administrative
Effectiveness
3.2 Ensures the implementation of GBC resolutions, strategic initiatives and ISKCON Laws;
4.1.3 Must adhere to GBC resolutions and take an annual oath of office
3.17 Ensures that dispute resolution mechanisms are in place, and that constituents know how
to access and utilize them;
4.2 A Zonal Supervisor should be knowledgeable in Srila Prabhupada’s books, Srila Prabhupada’s
instructions about management, and should be familiar with ISKCON Law
3.6 Ensures that a Devotee Care plan is developed and implemented; which includes
endeavoring to establish systematic training and education;
3.8 Ensures that the appropriate standards of Deity worship are maintained;
3.15 Submit and receives reports as required;
3.16 Ensures personal skills assessment and development where required
3.19 Handles management questions, philosophical queries and personal problems of
management;
4.4 At the very least …, competence to read financial statements, basic budgeting skills and risk
management ability or should ensure that such skills be available within the local community.
3.13 Endeavors to ensure financial solvency, protection of property, trademarks and compliance
to other internal and external legal regulations
?
32. GBCC Curriculum Vis-a-vis ZS
Responsibilities and Competencies
Let’s Compare Our Answers:
Courses
and
Zonal Supervisor’s
Responsibilities and Competencies
By Training Module
33. Spiritual
Excellence
4.1.2 Demonstrates exemplary personal behavior in
terms of spiritual practices, ethics and the faithful
presentation of Srila Prabhupada’s teachings.
4.1.4 i Demonstrates competence to introduce,
promote and sustain spiritual standards.
Personal
Effectiveness
3.4 Establishes an annual schedule of time to be
spent within zone, in collaboration with the
respective local leadership;
3.14 Attends national and regional meetings as
required;
4.1.4 iii A Zonal Supervisor should have the ability
to handle pressure
4.1.4 iii A Zonal Supervisor should be results-
oriented.
TIME
Management
Art of Listening
Sadhana for
Leaders
Being SP-
anugas
Vaishnav
Sadachar
Facilitating
Meetings
Service-Life
Balance
Why and How
to be a Leader
in ISKCON?
34. Relationship
Effectiveness
3.3 Visits and provides guidance and inspiration to centers, projects
and communities in their zones to ensure that spiritual standards are
maintained and sustainable expansion is encouraged;
3.5 Fosters trust and team spirit within the principles of unity in
diversity
3.18 Encourages devotees through guidance and friendship to
sustain their commitment to the principles of Krishna consciousness;
4.1.5 Must have the ability to foster strong, positive, cooperative
relationships with other ISKCON leaders and devotees relevant
4.4 At the very least …, basic negotiation skills,…
Conscious
Leadership;
Reconciling
Reflective
Listening
Communic-
ation Skills
Community
Development
Farm
Community
Cultural
Engineers
Conflict
Resolution
Pluralism
35. Organizational
Effectiveness
3.7 Develops and encourages practical plans to encourage book
distribution;
3.9 Focuses on identifying potential ISKCON officers.;
3.10 Actively encourages a system of succession;
3.11 Oversees the rectification of underperforming temple presidents
and other officers and seeks to rectify or take steps…, in consultation, as
the situation warrants;
3.12 Facilitates and/or participates in the creation and implementation of
systematic strategic planning; promotes and encourages communication
strategies to strengthen ISKCON.
Book
Distribution
3.20 Builds organizational capabilities by evaluating likely future
scenarios (through environmental scanning) and ensuring that individuals
pursue the best possible development opportunities in line with these;
3.21 Assists the GBC Zonal Secretary’s global mandate by contributing
relevant suggestions for new or modified GBC legislation and other
observations.
4.1.4 ii The ability to propagate Krishna consciousness in one’s area of
responsibility;
4.5 He/she must be able to …set short, medium and long term goals.
Strategic
Planning;
4DX
Religious
Movements
Marketing;
Fundraising;
Bhakti
Habitats
Strategic
Planning;
Project
Change
Management
Temple
Admin;
Quality Mgmt
Communica-
tions
Systems
Thinking
Succession
Planning
36. Compliance &
Administrative
Effectiveness
3.2 Ensures the implementation of GBC resolutions, strategic initiatives and ISKCON Laws;
4.1.3 Must adhere to GBC resolutions and take an annual oath of office
3.17 Ensures that dispute resolution mechanisms are in place, and that constituents know how
to access and utilize them;
4.2 A Zonal Supervisor should be knowledgeable in Srila Prabhupada’s books, Srila Prabhupada’s
instructions about management, and should be familiar with ISKCON Law
3.6 Ensures that a Devotee Care plan is developed and implemented; which includes
endeavoring to establish systematic training and education;
3.8 Ensures that the appropriate standards of Deity worship are maintained;
3.15 Submit and receives reports as required;
3.16 Ensures personal skills assessment and development where required
3.19 Handles management questions, philosophical queries and personal problems of
management;
4.4 At the very least …, competence to read financial statements, basic budgeting skills and risk
management ability or should ensure that such skills be available within the local community.
3.13 Endeavors to ensure financial solvency, protection of property, trademarks and compliance
to other internal and external legal regulations
Basic
Finance &
Accounting
ISKCON Law
Conflict
Resolution
Temple Admin
Child
Protection
Being SP-
anugas
SP’s Mgmt
Style
Service-Life
Balance
?
?
37. What is Next From GBC College?
Plan to Prepare Checklists
For
Book Distribution,
Deity Worship,
etc.,
To
Facilitate Your Job
of a Zonal Supervisor.
38. SOA- ISKCON Leadership Training
What is Next From GBC College?
Plan to offer courses that we could not offer this
past year:
Regulatory Compliance (Job Description item
#3.13)
Devotee Care (3.6)
Negotiation Skills (4.4)
Performance Measurement & Improvement
Systems (3.15, 4.1.4 iii)
39. Here You Are…
Ready for Deployment!!!
Spiritual
Excellence
Personal
Effectiveness
Relationship
Effectiveness
Organization
al
Effectiveness
Compliance
&
Administrativ
e
Effectiveness
40. Thank you very much!
Hare Krishna!
Credits: Gauranga Prabhu and Rasika
Raman Prabhu for laying the initial
framework for this presentation.
Editor's Notes
Hare Krishna. PAMHO. AGTSP. Honored and fortunate to be in your association again, though in a virtual setting this time. If you are reviewing this set of slides, you have come a long way with us--the GBC College team, and we are so grateful to you for allowing us to serve you through this past year.
It seems as if it was just yesterday! Let us roll back in time and visualize: What went through our minds when we first received that invitation letter to undergo this training, when we boarded that plane or train or car to arrive in Pune, when we attended that first morning program with this cohort at the feet of Sri Sri Radha Vrindavan Chandra, and made our way to the breakfast room. When we first sat in that classroom, about a year ago?
It was a historic moment! The fifth batch of potential ZS to be trained at the GBCC…yes, the fifth batch…glad you were not the first experimental group (that some would call Guinea pigs) because the GBCC staff was better equipped to take care of your needs—personal as well as educational.
I trust ISKCON, and especially the GBC body, is very proud of your sacrifice, dedication and commitment to undergo this training to help spread this movement worldwide. And, we, the servants at the GBC College, including the various instructors, their assistants and staff are so grateful to have been your partners through this training.
Collectively, we are fulfilling Srila Prabhupada’s desire to train up future top leaders.
We divided what was taught at the GBCC into five categories:
Courses that would provide you the spiritual strength, ethics, help build/reinforce values and character, and would serve as the foundation to carry out your job.
Courses that would make you more effective, efficient and productive as an individual—again with a view for you to carry out your job of a ZS.
Courses that would help you develop and maintain strong, fruitful, and rewarding relationships with other devotees and leaders in ISKCON.
Courses that would help you improve the effectiveness of your zone through better systems, better planning and foresight.
And, finally courses that would assist you to:
conform with ISKCON’s spiritual and administrative standards in various spheres of activity,
comply with the internal and external legal regulations,
protect your zone by making sure that your zone does not deviate from the norms—both spiritual and administrative, and
keep your zone out of any potential legal troubles down the road
by protecting the devotees, especially children, in our society,
by protecting copyrights,
By keeping your zone financially solvent
by making your zone a safe and spiritual haven for all, .
Being Prabhupada-anugas was taught in a classroom setting, at the residential. Vaishnava Sadachar was offered online, with case studies from Srimad Bhagavatam.
All of these courses were delivered at the residential. Who offered them? Quiz!
Situational leadership is about using a leadership style appropriate for the subordinate’s (or peer’s) ability and willingness to do a task.
Developing Bhakti Habitats in the East and West is an online course modeled after the devotee recruitment and cultivation practices used at Alachua, Florida, USA, and Pune, India.
Why Religious Movements Succeed or Fail is an online course about the sociology of religions. Participants are encouraged to develop a sociological perspective of their zones; to help them increase awareness of short and long term trends within their communities and environments.
This is how the training at GBCC was structured:
Two residentials in Pune,
Online courses,
And, Action Learning Projects (a live project from your zone where you worked with a team from your zone and applied the concepts that you learned) with monthly conference calls
How were the courses and topics selected?
Derived from the key responsibilities as per the GBC Resolution Zonal Supervisors_02.21.2014_updated_Feb_2015.
--compliance to internal and external legal regulations, protection of the institute and its properties/assets/copyrights.
--identifying successors; as they have been identified by their superiors
--creating long term plans to grow, sustain in a way that is consistent with the overall mission and vision of ISKCON.
Besides responsibilities, the resolution also highlights the core competencies.
To perform the job, a Zonal Supervisor (ZS) needs to have the following core competencies divided into 5 categories: personal, knowledge, experience, technical, and problem solving/planning/decision making. Lets look at the first…Personal
4. Technical knowledge and skills
5. Ability to solve problems, think ahead and make decisions
In the next four slides, you are asked to match the topics/courses to the job description of a zonal supervisor. Write the course/topic name in the colored block on the right hand side of the slides. Use a ? mark to indicate that the topics covered in this batch did not address this need.
Spiritual excellence is a core competence; responsibility 3.3 (maintain spiritual standards) on the next slide shared with Relationship effectiveness.
In general, items starting with the number 4 represent a competence—colored cyan blue and beige, and with the number 3 are responsibilities.
Personal effectiveness has both responsibilities as well as competencies.
Spiritual excellence is a core competence; responsibility 3.3 (maintain spiritual standards) on the next slide shared with Relationship effectiveness.
In general, items starting with the number 4 represent a competence—colored cyan blue and beige, and with the number 3 are responsibilities.
Personal effectiveness has both responsibilities as well as competencies.
? Mark indicates that the topics covered in this batch did not address this need.
Here you are as trained potential ZS equipped with all necessary skills and competencies. Photo from the second residential.
Again, on behalf of the staff and faculty at the GBC College for Leadership Development, I offer my respectful obeisances and gratitude to you and to your respective GBCs for allowing us to serve you/them through this past year, so you and they may be more effective in the discharge of your/their current and future duties and responsibilities in ISKCON.
All glories to your dedicated, selfless service.
All glories to His Divine Grace Srila Prabhupada!
Hare Krsna!
