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TAM DATA
VAISAKH UNNITHAN
ICONZ
MACFAST
Introduction
TAM data fulfils the need to understand Indian
television audience behavior.
Over the past decade, the data and its dimensions
itself have vastly increased;
more sample size, more geographies to analyze (28
reported markets in 2008 to
42 reported markets in 2013), platforms like Digital
emerging, explosion in
number of active channels 427 in 2009 to 509 in
2013 etc
General Concepts
and Guidelines
1. Realize that this data comes from a
survey based on a statistical sample
Let’s say you were analyzing a programme’s performance for
Mumbai for the
C&S 4+ target group on June 11, 2012 that ran between 20:00
– 20:30 hours on
Channel ABC. You ran the analysis in Media XPress and found
that the reach of
the programme was 5% and the associated sample size for
the analysis target
group was 2000 individuals. These 2000 individuals come
from a set of homes
chosen to be representative of Mumbai’s C&S population
aged four years and
2. Understanding zero ratings - did no
one really watch us?
This is a corollary to point 1 above. A question that comes up at times is
of the
following type: “Are you telling me that there is absolutely no one
among SEC A
4-14 Males watched my show”.
Guidelines on Standard Usage of TAM Data
May 3, 2013 © TAM India, May 2013 Page 4 of 16
If the show was telecast, say, 3 am then the answer can be “most
probably, yes
”. Note that we use the phrase “most probably” since we are dealing
with a
survey sample which has viewing probabilities associated with it rather
than
definitive Yes-No statements.
3. Business significance is as important
as statistical significance.
Every standard statistics textbook will talk about the difference in
estimates
being ‘statistically significant’ and “practically significant”.
Consider the graph below. At first glance it seems that Channel B is way
ahead
of Channel C and definitely ahead of Channel A. But a little attention to
the
Guidelines on Standard Usage of TAM Data
estimates themselves shows that the difference in estimates is very
small: 0.01,
0.03, and 0.02 between Channels B-A, B-C and A-C.
Assuming these differences were even statistically valid, from a
common-sense
perspective these differences are extremely unlikely to
be large enough to impact business.
4. Trend the data
The biggest advantage of the TAM panel is that one is measuring
more or less
the same people (20%-25% average yearly churn) over time. Due to
this, changes in
viewing behavior are reported more precisely than if we were to
simply conduct
two separate surveys at different points in time. But the power of the
panel is not
about just calculating a change over some two points in time. We can
see how
gradually or suddenly this change is happening by also change
was a ‘one-off’ or part of a systematic change.
5. Use the right basket for
analysis
TAM does not classify channels into specific
genres. But it is expected that the
user includes all channels of a genre when
analyzing data for that genre. This is
based on her domain knowledge. Similarly the
case of programmes though this
is admittedly more complicated. But the full
attempt should be to give an honest
representation of the environment in which the
channel or programme exists
without prejudice to any other player.
Use and/or Interpret Time Spent
per Viewer (TSV)
with discretion
Count all the minutes that a channel is viewed in a
geography. Divide it by the population estimate
(viewers and non-viewers of that channel) of that
geography. The result is Time Spent Per Universe
(TSU). This is what TAM reports.
Now divide the total man-minutes by only the
number of viewers of the channel. This is Time
Spent Per Viewer (TSV). It stands to reason that TSV
>= TSU.
As a hypothetical example, take the case of a market
whose population is 100 individuals. Let’s assume
that only two channels (A and B) are available to be
viewed in this small market. Their viewing behavior
for a certain time period is given on the left
End-Note
A rise or drop in viewership for a programme need not
mean that TV viewers have
suddenly started liking or disliking content. Analyzing TV
viewing behavior is more
complex than it seems. There is a range of factors at play.
Environmental factors like
power cuts, competitive programmes, effect of
promotions, special events like
cricket etc. all contribute to behavioral and therefore data
changes. These must be
studied carefully before jumping to conclusions.
Understanding TAM Data and Audience Insights

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Understanding TAM Data and Audience Insights

  • 2. Introduction TAM data fulfils the need to understand Indian television audience behavior. Over the past decade, the data and its dimensions itself have vastly increased; more sample size, more geographies to analyze (28 reported markets in 2008 to 42 reported markets in 2013), platforms like Digital emerging, explosion in number of active channels 427 in 2009 to 509 in 2013 etc
  • 4. 1. Realize that this data comes from a survey based on a statistical sample Let’s say you were analyzing a programme’s performance for Mumbai for the C&S 4+ target group on June 11, 2012 that ran between 20:00 – 20:30 hours on Channel ABC. You ran the analysis in Media XPress and found that the reach of the programme was 5% and the associated sample size for the analysis target group was 2000 individuals. These 2000 individuals come from a set of homes chosen to be representative of Mumbai’s C&S population aged four years and
  • 5. 2. Understanding zero ratings - did no one really watch us? This is a corollary to point 1 above. A question that comes up at times is of the following type: “Are you telling me that there is absolutely no one among SEC A 4-14 Males watched my show”. Guidelines on Standard Usage of TAM Data May 3, 2013 © TAM India, May 2013 Page 4 of 16 If the show was telecast, say, 3 am then the answer can be “most probably, yes ”. Note that we use the phrase “most probably” since we are dealing with a survey sample which has viewing probabilities associated with it rather than definitive Yes-No statements.
  • 6. 3. Business significance is as important as statistical significance. Every standard statistics textbook will talk about the difference in estimates being ‘statistically significant’ and “practically significant”. Consider the graph below. At first glance it seems that Channel B is way ahead of Channel C and definitely ahead of Channel A. But a little attention to the Guidelines on Standard Usage of TAM Data estimates themselves shows that the difference in estimates is very small: 0.01, 0.03, and 0.02 between Channels B-A, B-C and A-C. Assuming these differences were even statistically valid, from a common-sense perspective these differences are extremely unlikely to be large enough to impact business.
  • 7.
  • 8. 4. Trend the data The biggest advantage of the TAM panel is that one is measuring more or less the same people (20%-25% average yearly churn) over time. Due to this, changes in viewing behavior are reported more precisely than if we were to simply conduct two separate surveys at different points in time. But the power of the panel is not about just calculating a change over some two points in time. We can see how gradually or suddenly this change is happening by also change was a ‘one-off’ or part of a systematic change.
  • 9.
  • 10. 5. Use the right basket for analysis TAM does not classify channels into specific genres. But it is expected that the user includes all channels of a genre when analyzing data for that genre. This is based on her domain knowledge. Similarly the case of programmes though this is admittedly more complicated. But the full attempt should be to give an honest representation of the environment in which the channel or programme exists without prejudice to any other player.
  • 11. Use and/or Interpret Time Spent per Viewer (TSV) with discretion Count all the minutes that a channel is viewed in a geography. Divide it by the population estimate (viewers and non-viewers of that channel) of that geography. The result is Time Spent Per Universe (TSU). This is what TAM reports. Now divide the total man-minutes by only the number of viewers of the channel. This is Time Spent Per Viewer (TSV). It stands to reason that TSV >= TSU. As a hypothetical example, take the case of a market whose population is 100 individuals. Let’s assume that only two channels (A and B) are available to be viewed in this small market. Their viewing behavior for a certain time period is given on the left
  • 12.
  • 13. End-Note A rise or drop in viewership for a programme need not mean that TV viewers have suddenly started liking or disliking content. Analyzing TV viewing behavior is more complex than it seems. There is a range of factors at play. Environmental factors like power cuts, competitive programmes, effect of promotions, special events like cricket etc. all contribute to behavioral and therefore data changes. These must be studied carefully before jumping to conclusions.