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UEF// University of Eastern Finland
Library spaces closed – All other services
continued
Tuulevi Ovaska, EAHIL2020 Online, 17th November
UEF// University of Eastern Finland
Mon 16 March, UEF leadership announced that the
university buildings close Tue 17 March
 All customer service and workspaces at the university,
and therefore also the library, were closed and library
staff moved immediately to working from home.
 Library management immediately started regular daily
meetings to help respond to a rapidly changing
situation, while increasing online communication and
informing staff.
UEF// University of Eastern Finland
Mon 16 March, UEF leadership announced that the
university buildings close Tue 17 March
 Challenging communication situation
– Decisions had to be quick on e.g. loan periods, possibilities
to return material, what services could continue
 News item on the library website updated constantly
– with links to and from the UEF Covid-19 information page
andall other communication channels
– information maintained in one location and made available in
many different communication channels.

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How did we manage? (When on Monday 16th March, UEF leadership announced that the university buildings will be closed from Tuesday 17th March.)

  • 1. UEF// University of Eastern Finland Library spaces closed – All other services continued Tuulevi Ovaska, EAHIL2020 Online, 17th November
  • 2. UEF// University of Eastern Finland Mon 16 March, UEF leadership announced that the university buildings close Tue 17 March  All customer service and workspaces at the university, and therefore also the library, were closed and library staff moved immediately to working from home.  Library management immediately started regular daily meetings to help respond to a rapidly changing situation, while increasing online communication and informing staff.
  • 3. UEF// University of Eastern Finland Mon 16 March, UEF leadership announced that the university buildings close Tue 17 March  Challenging communication situation – Decisions had to be quick on e.g. loan periods, possibilities to return material, what services could continue  News item on the library website updated constantly – with links to and from the UEF Covid-19 information page andall other communication channels – information maintained in one location and made available in many different communication channels.