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How did we manage? (When on Monday 16th March, UEF leadership announced that the university buildings will be closed from Tuesday 17th March.)
1. UEF// University of Eastern Finland
Library spaces closed – All other services
continued
Tuulevi Ovaska, EAHIL2020 Online, 17th November
2. UEF// University of Eastern Finland
Mon 16 March, UEF leadership announced that the
university buildings close Tue 17 March
All customer service and workspaces at the university,
and therefore also the library, were closed and library
staff moved immediately to working from home.
Library management immediately started regular daily
meetings to help respond to a rapidly changing
situation, while increasing online communication and
informing staff.
3. UEF// University of Eastern Finland
Mon 16 March, UEF leadership announced that the
university buildings close Tue 17 March
Challenging communication situation
– Decisions had to be quick on e.g. loan periods, possibilities
to return material, what services could continue
News item on the library website updated constantly
– with links to and from the UEF Covid-19 information page
andall other communication channels
– information maintained in one location and made available in
many different communication channels.