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Trueffect

Fundamentals of First-party
Technology

1
Trueffect

YOUR PRESENTER
2
Trueffect	
  Inc.	
  Confiden0al.	
  2013	
  ©	
  All	
  Rights	
  Reserved	
  
Rohan Kumar,
VP Strategic Partnerships
Rohan Kumar, VP Strategic Partnerships

Prior to his role with Trueffect, Rohan provided
online marketing consulting for VC-backed
startups, as well as for top-tier subscription and
SaaS-based businesses in the employment, dating,
health/beauty, and education verticals.

Trueffect

Rohan leads Strategic Partnerships at Trueffect,
providing clients both strategic and tactical media
solutions by utilizing Trueffect’s patented First-Party
technology. He brings an extensive background in
online direct response, acquisition, and conversion
marketing.

5’	
  11”,	
  165lbs,	
  Libra	
  

Rohan also has held various strategic roles for AdShuffle,
TheLadders.com, True.com, and One Technologies.
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

3
Why should we listen to this
guy?
•  Direct response media buyer for
10+ years

•  Promises not to show you the
LUMAscape™ slide

Trueffect

•  Successfully use First-Party technology
and data every day for some of the
biggest names online in some of the
most competitive industries
5’	
  11”,	
  165lbs,	
  Libra	
  

“Very entertaining presenter!”
– Tim Mayer, CMO of Trueffect
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

4
Trueffect

FIRST-PARTY TECHNOLOGY
FUNDAMENTALS
5
Trueffect	
  Inc.	
  Confiden0al.	
  2013	
  ©	
  All	
  Rights	
  Reserved	
  
Topics for today

First- Party data and technology definitions

Trueffect

Current digital advertising landscape and the
challenges marketers are facing with regards to
data and technology

Advantages and applications of First-Party
technology

6
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  
Trueffect

DIGITAL ADVERTISING LANDSCAPE
7
Trueffect	
  Inc.	
  Confiden0al.	
  2013	
  ©	
  All	
  Rights	
  Reserved	
  
Digital Spending Soaring

Q: Where is the money going?
A: The usual suspects.
Q: What is that going to do to prices?
A: They’re going to go up.
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

Trueffect

Global ad spending in digital media, which is expected to
reach $95 billion this year, will increase 14% next year
and comprise 20% share of ad budgets

8
The War on Media Measurement
• Computers with internet security programs
like McAfee or Norton
erase third party cookies every
seven days on average

Trueffect

Third-Party cookies under attack

• IE 10 released with DNT
on by default
• Safari doesn’t accept
third-party cookies
• Firefox announced upcoming versions
will not accept third-party cookies
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

9
Trueffect

Evolving Environment

Source: Barclay’s Renaissance of Ad Technology
I could have used the LUMAscape™ slide here …
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

10
Let’s Recap
  Cost of media is going up

  The technology and media marketplace is getting more
complicated

Trueffect

  It’s getting harder to measure performance of marketing
activities

11
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  
Trueffect

FIRST-PARTY, SECOND-PARTY,
THIRD-PARTY DEFINITIONS
12
Trueffect	
  Inc.	
  Confiden0al.	
  2013	
  ©	
  All	
  Rights	
  Reserved	
  
Data, Data, Data-let me
explain

•  Online/offline
•  CRM
•  Registration

Second-Party
•  First- Party data
shared among
advertisers

Third-Party
•  Aggregated data
•  Inferred vs.
declared

Trueffect

First Party

13
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  
What is First-Party
Technology?
First-Party technology uses a sub-domain of the advertiser to
serve ads and make creative targeting decisions

The customer data that
already exists in the
advertiser’s cookies for
site customization and
analytics can be
seamlessly leveraged
for targeting....
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

Trueffect

This is more than just
using a bunch of pixels
to push your First-Party
data into a 3rd party
cookie

Note: Sylvan is not a client – just an example First-Party

14
Trueffect

FIRST-PARTY ADVANTAGES
& APPLICATIONS
15
Trueffect	
  Inc.	
  Confiden0al.	
  2013	
  ©	
  All	
  Rights	
  Reserved	
  
Measurement - Efficiency Performance
 Cookie Stability
 Reach
 Attribution
 Overlap Identification

Trueffect

First-Party technology leads to better:

16
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  
Trueffect

Existing Target First-Party
Cookies

17
Note: Target is not a client, just a example use
	
  
case
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved
Trueffect

Existing Target First-Party Cookies

18
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  
First-Party Data Examples
testGroupNameCookie
•  Life: 2 Years
•  Value: A,B,C,D,E,F…
•  Use: Target Messaging based on Target defined audience segment

•  Life: 5 Years
•  Value: Unique ID
•  Use: Identification of all previous Site visitors
S_Pers & RecentlyViewedCategory

Trueffect

s_v1

•  Life: 30 days and Session
•  Value: Understand product category and items viewed
•  Use:
Category message targeting
cartQTY
•  Life: 1 Year
•  Value: 1,2,3,4…..
•  Use:
Recognize cart quantity, and products when used with “s_pers”
guestDisplayName & AT
•  Life: 2 weeks and session
•  Value: users first name
•  Use:
Identify existing customers/Accounts, relationship for more effective
messaging 	
  

Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved

19
Targeting Using First-Party Cookie
Unknown

Visitors
Recent
Visitors
Language

Lapsed
Visitors
Language

 

Marketing
Funnel
 

Visitor Product
Interest
Existing
Customer/
Product Interest
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

 

Standard Offer
CTR focused
creative

Value and Offer
based creative
messaging,

Trueffect

• 

Value and Offer
messaging
aligned to
product,
location etc
Upsell/Crosssell retention,
and awareness
based
messaging

20
Real-Time 1-1 Targeting using
CRM Data
Last_Visited: 7/7/13

Read
Trueffect

Customer_Value: $21552

Prod=SUV

Num_Visits=12

Write
Current_Auto=Audia4
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

21
•  First-Party Technology
keeps advertiser data
secure as the First
-Party cookies are only
readable from within
the advertiser’s domain
that originally served
the cookie.
•  Advertisers can
exclusively both read
and write to the cookie
on every access
ensuring data privacy.
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

Trueffect

Customer Data Secure w
/First-Party Technology

22
Trueffect Overview
High Growth Company

Staffing

Trueffect

• First-Party Media and Measurement Platform for Large Performance Advertisers
• High multi-year growth
• Focused on retail, finance, technology and communications markets, web services
• Delivering performance and cost-of-performance improvements

• 60+ Tenured Digital Ad Technology Professionals

Product/Technology
• Highly-redundant global architecture serving ads in over 230 countries and
certified on 4000 sites and networks
• Proprietary patented technology
• Highly configurable to integrate with multiple media models and
vendor eco-systems
• Focus on effective data management practices
Trueffect	
  Inc.	
  Confiden0al.	
  2013©	
  All	
  Rights	
  Reserved	
  

23

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Fundamentals of First-Party Technology Webinar

  • 2. Trueffect YOUR PRESENTER 2 Trueffect  Inc.  Confiden0al.  2013  ©  All  Rights  Reserved  
  • 3. Rohan Kumar, VP Strategic Partnerships Rohan Kumar, VP Strategic Partnerships Prior to his role with Trueffect, Rohan provided online marketing consulting for VC-backed startups, as well as for top-tier subscription and SaaS-based businesses in the employment, dating, health/beauty, and education verticals. Trueffect Rohan leads Strategic Partnerships at Trueffect, providing clients both strategic and tactical media solutions by utilizing Trueffect’s patented First-Party technology. He brings an extensive background in online direct response, acquisition, and conversion marketing. 5’  11”,  165lbs,  Libra   Rohan also has held various strategic roles for AdShuffle, TheLadders.com, True.com, and One Technologies. Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   3
  • 4. Why should we listen to this guy? •  Direct response media buyer for 10+ years •  Promises not to show you the LUMAscape™ slide Trueffect •  Successfully use First-Party technology and data every day for some of the biggest names online in some of the most competitive industries 5’  11”,  165lbs,  Libra   “Very entertaining presenter!” – Tim Mayer, CMO of Trueffect Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   4
  • 5. Trueffect FIRST-PARTY TECHNOLOGY FUNDAMENTALS 5 Trueffect  Inc.  Confiden0al.  2013  ©  All  Rights  Reserved  
  • 6. Topics for today First- Party data and technology definitions Trueffect Current digital advertising landscape and the challenges marketers are facing with regards to data and technology Advantages and applications of First-Party technology 6 Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved  
  • 7. Trueffect DIGITAL ADVERTISING LANDSCAPE 7 Trueffect  Inc.  Confiden0al.  2013  ©  All  Rights  Reserved  
  • 8. Digital Spending Soaring Q: Where is the money going? A: The usual suspects. Q: What is that going to do to prices? A: They’re going to go up. Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   Trueffect Global ad spending in digital media, which is expected to reach $95 billion this year, will increase 14% next year and comprise 20% share of ad budgets 8
  • 9. The War on Media Measurement • Computers with internet security programs like McAfee or Norton erase third party cookies every seven days on average Trueffect Third-Party cookies under attack • IE 10 released with DNT on by default • Safari doesn’t accept third-party cookies • Firefox announced upcoming versions will not accept third-party cookies Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   9
  • 10. Trueffect Evolving Environment Source: Barclay’s Renaissance of Ad Technology I could have used the LUMAscape™ slide here … Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   10
  • 11. Let’s Recap   Cost of media is going up   The technology and media marketplace is getting more complicated Trueffect   It’s getting harder to measure performance of marketing activities 11 Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved  
  • 12. Trueffect FIRST-PARTY, SECOND-PARTY, THIRD-PARTY DEFINITIONS 12 Trueffect  Inc.  Confiden0al.  2013  ©  All  Rights  Reserved  
  • 13. Data, Data, Data-let me explain •  Online/offline •  CRM •  Registration Second-Party •  First- Party data shared among advertisers Third-Party •  Aggregated data •  Inferred vs. declared Trueffect First Party 13 Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved  
  • 14. What is First-Party Technology? First-Party technology uses a sub-domain of the advertiser to serve ads and make creative targeting decisions The customer data that already exists in the advertiser’s cookies for site customization and analytics can be seamlessly leveraged for targeting.... Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   Trueffect This is more than just using a bunch of pixels to push your First-Party data into a 3rd party cookie Note: Sylvan is not a client – just an example First-Party 14
  • 15. Trueffect FIRST-PARTY ADVANTAGES & APPLICATIONS 15 Trueffect  Inc.  Confiden0al.  2013  ©  All  Rights  Reserved  
  • 16. Measurement - Efficiency Performance  Cookie Stability  Reach  Attribution  Overlap Identification Trueffect First-Party technology leads to better: 16 Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved  
  • 17. Trueffect Existing Target First-Party Cookies 17 Note: Target is not a client, just a example use   case Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved
  • 18. Trueffect Existing Target First-Party Cookies 18 Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved  
  • 19. First-Party Data Examples testGroupNameCookie •  Life: 2 Years •  Value: A,B,C,D,E,F… •  Use: Target Messaging based on Target defined audience segment •  Life: 5 Years •  Value: Unique ID •  Use: Identification of all previous Site visitors S_Pers & RecentlyViewedCategory Trueffect s_v1 •  Life: 30 days and Session •  Value: Understand product category and items viewed •  Use: Category message targeting cartQTY •  Life: 1 Year •  Value: 1,2,3,4….. •  Use: Recognize cart quantity, and products when used with “s_pers” guestDisplayName & AT •  Life: 2 weeks and session •  Value: users first name •  Use: Identify existing customers/Accounts, relationship for more effective messaging   Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved 19
  • 20. Targeting Using First-Party Cookie Unknown Visitors Recent Visitors Language Lapsed Visitors Language   Marketing Funnel   Visitor Product Interest Existing Customer/ Product Interest Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved     Standard Offer CTR focused creative Value and Offer based creative messaging, Trueffect •  Value and Offer messaging aligned to product, location etc Upsell/Crosssell retention, and awareness based messaging 20
  • 21. Real-Time 1-1 Targeting using CRM Data Last_Visited: 7/7/13 Read Trueffect Customer_Value: $21552 Prod=SUV Num_Visits=12 Write Current_Auto=Audia4 Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   21
  • 22. •  First-Party Technology keeps advertiser data secure as the First -Party cookies are only readable from within the advertiser’s domain that originally served the cookie. •  Advertisers can exclusively both read and write to the cookie on every access ensuring data privacy. Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   Trueffect Customer Data Secure w /First-Party Technology 22
  • 23. Trueffect Overview High Growth Company Staffing Trueffect • First-Party Media and Measurement Platform for Large Performance Advertisers • High multi-year growth • Focused on retail, finance, technology and communications markets, web services • Delivering performance and cost-of-performance improvements • 60+ Tenured Digital Ad Technology Professionals Product/Technology • Highly-redundant global architecture serving ads in over 230 countries and certified on 4000 sites and networks • Proprietary patented technology • Highly configurable to integrate with multiple media models and vendor eco-systems • Focus on effective data management practices Trueffect  Inc.  Confiden0al.  2013©  All  Rights  Reserved   23