4. Why Market Research ?
• Improve quality in decision making
• Trace Problem
• Focus on keeping existing customer
• Understand the ever changing market place
5. Market Research Process
Specify
Define Plan Design/
Sampling
Problem Primary Data
Procedure
Collect
Data
Prepare/
Analyze
Follow Up Present
Data
Report
6. Classification of Marketing Research
Marketing Research
Problem Identification Research Problem Solving Research
• Market Potential Research • Segment Research
• Market Share Research
• Image Research • Product Research
• Market characteristics • Pricing Research
Research
• Promotion Research
• Sales Analysis Research
• Forecasting Research • Distribution Research
• Business trends Research