Customer Service Representatives on LinkedIn - North AMerica

1. Customer Service Jobs
Get qualified applicants for any role, not just your corporate jobs.
We know it can be difficult to focus on quality when you’re hiring at
high volumes. LinkedIn can help you hire quality customer service
representatives at scale. Relevant candidates will see your jobs on
desktop and mobile, and they can apply on the spot.
L I NK E D I N
BUSINESS.LINKEDIN.COM
QUALITY CUSTOMER SERVICE IS CRITICAL
CUSTOMER SERVICE REPRESENTATIVES ARE
LOOKING FOR JOBS ON LINKEDIN
GET QUALITY CUSTOMER SERVICE APPLICANTS
62%
Of organizations view
customer experience
as a competitive
differentiator
49%
ANNUAL TURNOVER FOR
HOURLY WORKERS
53% OF SURVEY RESPONDENTS VIEW
TURNOVER
OF AGENTS AS A KEY OBSTACLE TO
ACHIEVING THEIR GOALS
> >
DID YOU KNOW
A Deloitte survey showed it takes
about $12k to replace the average
non-professional or frontline person
> >
Monthly unique visitors in Admin
Support
Viewed a job
in the last
six months
230K+
of the U.S.
workforce on
LinkedIn70%
US customer service
representatives on
LinkedIn1.7M
450M members worldwide and a top choice for job seekers, LinkedIn Jobs get you in front of more
candidates than any other site.
THE WORLD’S LARGEST POOL OF CANDIDATES
With lots of roles to fill and little time to do it, LinkedIn Job Matching for passive AND active seekers gets
you more of the talent you’re looking for, without the distraction of unqualified applicants.
QUALITY APPLICANTS, LESS NOISE
4-10xmore expensive to
attract a new
customer vs. retain
an existing
83%of “brand switchers”
said better support
would have impacted
their decision
With three new mobile apps for job seekers, LinkedIn Jobs reach candidates on the go; over half of job
views occur on mobile devices.
MOBILE OPTIMIZED