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Patrick Malatack
VP & GM of Messaging, Twilio
@patrickmalatack
© 2017 TWILIO, INC. ALL RIGHTS RESERVED.
CALL MINUTES & MESSAGES
4
2011
CALL MINUTES & MESSAGES
5
2011
2013
CALL MINUTES & MESSAGES
6
2013
2011
28 Billion
Interactions
Customer Experience is Key
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
Code is CREATIVE
COMPUTE WORKFLO
WS
DEVELOPER
PAYMENT COMMUNIC
Cloud Platforms enable
everyone to build.
Code is Creative
Customer Experience is Key
Code is Creative
Customer Experience is Key
Transistors
CPU & Memory
Assembly
C
Ruby (Modern Langauges)
IDE’s
Cloud Platforms
VCS
Rails (Modern Frameworks)
Transistors
CPU & Memory
Assembly
C
Ruby (Modern Langauges)
IDE’s
Cloud Platforms
VCS
Rails (Modern Frameworks)
Code is Creative
Customer Experience is Key
Code is Creative
Customer Experience is Key
Code is Creative
Customer Experience is Key
Code is Creative
Customer Experience is Key

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Code is Creative by Patrick Malatack, VP Product, Twilio