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Super Profits
Cut to the
chase...
 M a isermaket dolas ae w st
    ost dv       r ing l r r a ed
 E er w nt t ma mor money
   v yone a s o ke e
 E er t mor moneycomes fr
   v yone hinks e                om
  ha ing mor cl s
    v        e ient
 E er w nt newpr
   v yone a s        ospect idea
                          ing s
  t efor
   her e
 BUT M e cl s equa mor ser icing,
           or ient     l e v
  dista ions, cost
      r ct
 AND Notalcl s ae good cl s
              l ient r       ient
The real issue: Getting More $ per client

                         W lconsidert st aegic ov l y
                          e’l       he r t       era

                         W tyou a ual contol
                          ha     ct ly r

                         W tis t Pr for a
                          ha he ofit mul

                         L a 2 r lexa es
                          ook t ea mpl

                         W w lt l t ct
                          e il ak a ics

                         Some suggest t go forgol
                                    ions o      d
Strategic
Overlay
Considert fa s....
         hese ct
• 60 a iser see t
     % dv s hemsel es differ l t w tt
                       v     enty o ha hey
a ual do
 ct ly
• A iser ae t No 1 sour offina linfor t foronl
   dv s r he           ce     ncia maion     y
19% ofKiw  i’s
• 79% ofmaket l ds nev conv t
            r ing ea er er
• T w NUR UR l ds gener t 50 mor in saes, a
   hose ho T E ea           ae % e l t
3 % l maket cost
 3 ess r ing
• Nurur l ds ma 4 l r pur ses t n newy
     t ed ea ke 7% ager cha ha l
quaified l ds
    l ea
T cr t aCust t e mustbe Tust
    o eae       omer her        r
T buil L ly
    hen d oyat
T ConfidentCust s r
    hen            omer efer
Smart: Control
what you can
PR is ha ing mor t a saes t n t costofsaes a
     OFIT v      e ot l l ha he          l nd
expenses.

SuperPr is ha ingW Ymor – r ous R
        ofit v A e idicul OI

T pah t SuperPr : know what you can
  he t o         ofit
control T tis:
      . ha
        Expenses,
        Costofsaes, or
                  l
        T a saes
          ot l l

T per s us t concentae on onl 1 el , so w lgo for
 ime mit o         rt       y ement e’l
“T a Saes”
  ot l l
Super Profit Formula:

The QUANTITY        (no ofprospect x conv sion r t
                                 s       er ae)

X QUALITY  (no sales/client x average sale/client)

X LEVERAGE          (systems/capital/etc – time & capacity)
 
X   MARGINS         (costofsaes + expenses a %)
                             l              s


             =       SUPER PROFIT    
Quick recap....what you can control

  Pros pecting – pot ia a it a a ied
                        ent l bil y nd ppl
  Convers ion a it – pr
                   bil y ospect int cust s, cust s int cl s,
                                  s o omer omer o ient
  cl s int COI, et
    ient o        c
  Number oft you sel t ea cust
                hings       l o ch omer
  T $$ value ofea t you sel
   he                  ch hing      l

T go forgol focus on w tyou CA cont ol
 o        d,          ha      N r
Case Study: Single Adviser Practice

  20 9: $14 ,60 A Aer ge sae $1,3
    0       0 0 PI. v a l         15
  20 : $13 ,70 A Aer ge sae $1,576
    10 8 0 PI. v a l
O ne Change made: Review every A & B client
20 R t
  11 esuls:
$255,360 API. Aer ge sae $2,20
                   va l           1
  32% incr se in numberofsaes
             ea             l
  39% incr se in a er ge sae size
             ea   va l
  84% incr se in t a NewBusiness
             ea ot l
Case Study: Large multi-adviser practice

  20 : Al r a isor for r onl a er ge A persae $1,20
    10 age dv y ce, isk y, v a PI            l     0
O ne Change made: “Ful needs anal
                              l           ysis”
  20 Aer ge sae size gr t ov $1,50 A Saes v ume incr sed
    11: v a l          ew o er      0 PI. l ol      ea
  onl sl l (3
     y ighty %).
  25% incr se in business fr sa cl s, sa a iser sa
            ea              om me ient me dv s, me
  pr s
    oduct
Which levers work for what?
            Quick Impact                                        Long Term Gain

L v ume ofpr
 ift ol       ospect
                   s.                                  Aer ge sae v l w h needs a l + 3 (e.g. 110 A t
                                                        v a l aue it             naysis 6%           0 PI o
L quait ofpr
 ift l y ospect (a da it
                   s ffor bil y)                       150 A
                                                           0 PI)
R wa iv y– your orot s. (a g a iser6a s/ k? “SEE
 a ct it         s her v dv          ppt w ).          Focus on being ma infor t pr ider Cont maket is t
                                                                        in maion ov .        ent r ing he
the peopl    e”                                        go.
Conv sion – LE T Nt cl (I a t al ser
     er       NG HE ime/ ient m ot ly ious!)           Impr e skils A experise. Knowmor t ch mor sol e mor
                                                            ov l ND           t        e, ea     e, v e.
Use meet a . Setexpect t
        ing genda           aions.                     T lt w tyou ca do
                                                        el hem ha          n
M o ca igns
  icr mpa                                              Cl segment t F on t you ca getexcept lr ur
                                                         ient        aion. ocus hose     n         iona et n
                                                       on.
Sel iv fee- t M pr ect
   ect e seting. ini oj s.
                                                       Numberofsaes/ omer T Big. Biggerissues/ ut G for
                                                                    l cust : hink               sol ions. o
Numberofsaes/ omer St r Smal(ba cov enha
           l cust : at l se er ncement           s).
                                                       w letshae – t l ime v l
                                                         al r hink ifet aue.
  ov o edium (compl ayser ices &pr l .
M et M               ement r v       oduct ines)
                                                       Use Lev a (peopl $, infr stuct e)
                                                              er ge.  e,       a r ur
Content Marketing:
Action Plan

Pr ion pl nned. R a, pr a
   omot a           egul r ogr mmed.
Cor M r ing a iv ies schedul
     e aket ct it             ed.
R a COI a iv yschedul
  egul r ct it           ed.
One- one pr
      on-    ospect t al t
                  ing ime locaed.
Cl (r enue- aing)meet pl nned
   ient ev gener t           ings a
Cl meet pr &folowup pl nned
   ient ing ep l               a
...t al t ga t be used for“office w k” a “dr ins” or
    hen low he ps o                  or nd op-
“ser ice” w k.
      v    or
Pulling it together...
The sal bone’s connected to the marketing
        es                                     Getting the right things done
bone...the marketing bone’s connected to the
CRM bone...                                    right, in the right order...
                                                 Communicae. T l t peopl
                                                           t ak o          e.
                                                 Ha e t getbusy&a iv L ha fr fir .
                                                    v o             ct e. ow nging uit st
                                                 F on BLUE t in SuperPr for aa st r
                                                  ocus           hings           ofit mul t at
                                                 (qua it quait l er ge – in t tor )
                                                     nt y, l y, ev a          ha der
                                                 Be t infor t sour – cont !
                                                     he maion ce              ent
                                                 Buil tustw h quait infor t a da e sol ions t
                                                     d r it l y maion; ffor bl ut o
                                                 t needs; pr
                                                  heir       ofessiona pr
                                                                      l ocess; cl rexpect t
                                                                                 ea     aions.
                                                 T Nyou ae becomingr r bl
                                                  HE      r            efera e
                                                 Communicae. T l t peopl
                                                           t ak o         e.
F mor infor t oridea check out
 or e maion          s,      :
ww r l
 w .st ictybiz.co.nz



TonyVidler



http://tonyvidler.blogspot.co.nz/

htp:/w w cebook.com/ ges/ r l Business-
  t / w .fa        pa St icty-
Ld/ 94
 t 2914 997569951

http://www.linkedin.com/in/tonyvid ler

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Check cellphones for other's convenience

  • 1. For the convenience of other audience members, please check your cellphone
  • 3. Cut to the chase...  M a isermaket dolas ae w st ost dv r ing l r r a ed  E er w nt t ma mor money v yone a s o ke e  E er t mor moneycomes fr v yone hinks e om ha ing mor cl s v e ient  E er w nt newpr v yone a s ospect idea ing s t efor her e  BUT M e cl s equa mor ser icing, or ient l e v dista ions, cost r ct  AND Notalcl s ae good cl s l ient r ient
  • 4. The real issue: Getting More $ per client W lconsidert st aegic ov l y e’l he r t era W tyou a ual contol ha ct ly r W tis t Pr for a ha he ofit mul L a 2 r lexa es ook t ea mpl W w lt l t ct e il ak a ics Some suggest t go forgol ions o d
  • 5. Strategic Overlay Considert fa s.... hese ct • 60 a iser see t % dv s hemsel es differ l t w tt v enty o ha hey a ual do ct ly • A iser ae t No 1 sour offina linfor t foronl dv s r he ce ncia maion y 19% ofKiw i’s • 79% ofmaket l ds nev conv t r ing ea er er • T w NUR UR l ds gener t 50 mor in saes, a hose ho T E ea ae % e l t 3 % l maket cost 3 ess r ing • Nurur l ds ma 4 l r pur ses t n newy t ed ea ke 7% ager cha ha l quaified l ds l ea T cr t aCust t e mustbe Tust o eae omer her r T buil L ly hen d oyat T ConfidentCust s r hen omer efer
  • 6. Smart: Control what you can PR is ha ing mor t a saes t n t costofsaes a OFIT v e ot l l ha he l nd expenses. SuperPr is ha ingW Ymor – r ous R ofit v A e idicul OI T pah t SuperPr : know what you can he t o ofit control T tis: . ha  Expenses,  Costofsaes, or l  T a saes ot l l T per s us t concentae on onl 1 el , so w lgo for ime mit o rt y ement e’l “T a Saes” ot l l
  • 7. Super Profit Formula: The QUANTITY   (no ofprospect x conv sion r t s er ae) X QUALITY  (no sales/client x average sale/client) X LEVERAGE   (systems/capital/etc – time & capacity)   X   MARGINS     (costofsaes + expenses a %) l s =       SUPER PROFIT    
  • 8. Quick recap....what you can control Pros pecting – pot ia a it a a ied ent l bil y nd ppl Convers ion a it – pr bil y ospect int cust s, cust s int cl s, s o omer omer o ient cl s int COI, et ient o c Number oft you sel t ea cust hings l o ch omer T $$ value ofea t you sel he ch hing l T go forgol focus on w tyou CA cont ol o d, ha N r
  • 9. Case Study: Single Adviser Practice 20 9: $14 ,60 A Aer ge sae $1,3 0 0 0 PI. v a l 15 20 : $13 ,70 A Aer ge sae $1,576 10 8 0 PI. v a l O ne Change made: Review every A & B client 20 R t 11 esuls: $255,360 API. Aer ge sae $2,20 va l 1 32% incr se in numberofsaes ea l 39% incr se in a er ge sae size ea va l 84% incr se in t a NewBusiness ea ot l
  • 10. Case Study: Large multi-adviser practice 20 : Al r a isor for r onl a er ge A persae $1,20 10 age dv y ce, isk y, v a PI l 0 O ne Change made: “Ful needs anal l ysis” 20 Aer ge sae size gr t ov $1,50 A Saes v ume incr sed 11: v a l ew o er 0 PI. l ol ea onl sl l (3 y ighty %). 25% incr se in business fr sa cl s, sa a iser sa ea om me ient me dv s, me pr s oduct
  • 11. Which levers work for what? Quick Impact Long Term Gain L v ume ofpr ift ol ospect s. Aer ge sae v l w h needs a l + 3 (e.g. 110 A t v a l aue it naysis 6% 0 PI o L quait ofpr ift l y ospect (a da it s ffor bil y) 150 A 0 PI) R wa iv y– your orot s. (a g a iser6a s/ k? “SEE a ct it s her v dv ppt w ). Focus on being ma infor t pr ider Cont maket is t in maion ov . ent r ing he the peopl e” go. Conv sion – LE T Nt cl (I a t al ser er NG HE ime/ ient m ot ly ious!) Impr e skils A experise. Knowmor t ch mor sol e mor ov l ND t e, ea e, v e. Use meet a . Setexpect t ing genda aions. T lt w tyou ca do el hem ha n M o ca igns icr mpa Cl segment t F on t you ca getexcept lr ur ient aion. ocus hose n iona et n on. Sel iv fee- t M pr ect ect e seting. ini oj s. Numberofsaes/ omer T Big. Biggerissues/ ut G for l cust : hink sol ions. o Numberofsaes/ omer St r Smal(ba cov enha l cust : at l se er ncement s). w letshae – t l ime v l al r hink ifet aue. ov o edium (compl ayser ices &pr l . M et M ement r v oduct ines) Use Lev a (peopl $, infr stuct e) er ge. e, a r ur
  • 13. Action Plan Pr ion pl nned. R a, pr a omot a egul r ogr mmed. Cor M r ing a iv ies schedul e aket ct it ed. R a COI a iv yschedul egul r ct it ed. One- one pr on- ospect t al t ing ime locaed. Cl (r enue- aing)meet pl nned ient ev gener t ings a Cl meet pr &folowup pl nned ient ing ep l a ...t al t ga t be used for“office w k” a “dr ins” or hen low he ps o or nd op- “ser ice” w k. v or
  • 14.
  • 15. Pulling it together... The sal bone’s connected to the marketing es Getting the right things done bone...the marketing bone’s connected to the CRM bone... right, in the right order... Communicae. T l t peopl t ak o e. Ha e t getbusy&a iv L ha fr fir . v o ct e. ow nging uit st F on BLUE t in SuperPr for aa st r ocus hings ofit mul t at (qua it quait l er ge – in t tor ) nt y, l y, ev a ha der Be t infor t sour – cont ! he maion ce ent Buil tustw h quait infor t a da e sol ions t d r it l y maion; ffor bl ut o t needs; pr heir ofessiona pr l ocess; cl rexpect t ea aions. T Nyou ae becomingr r bl HE r efera e Communicae. T l t peopl t ak o e.
  • 16. F mor infor t oridea check out or e maion s, : ww r l w .st ictybiz.co.nz TonyVidler http://tonyvidler.blogspot.co.nz/ htp:/w w cebook.com/ ges/ r l Business- t / w .fa pa St icty- Ld/ 94 t 2914 997569951 http://www.linkedin.com/in/tonyvid ler