Telemetry Control Center for remote support and Central Alarm Management

1. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Problem :
288 existing Tele Patients are monitored by 22 central stations located on 7 different floors.
•Alarms are transmitted via paging systems to nurses caring for patients.
•Alarm management is inconsistent as it requires each nurse to customize alarm settings for each patient.
•Nurses on the floor get large numbers of pages for low acuity events and risk desensitization to critical alarms.
•Nurses are frustrated at the number of alarm pages they must answer and cannot prioritize the page alarms
•Nurses must return to the Nursing Station to silence and clear latching alarms.
Training the nurses in alarm management is not practical as they are not working at the Central Station but are on the floor seeing to
patients’ needs and charting on portable work stations.
Solution:
Alarms need to be addressed by dedicated Staff allowing critical alarms to be forwarded to Nursing Staff directly. Using a Monitor
Tech to silence nuisance alarms, customize and fine tune alarm limits, and reset latching alarms allows Nursing staff on the floor to
focus on patients needs.
•Life Threatening Alarms are transmitted directly to Nursing Staff on Floor no more pages for false alarms.
•Small group of dedicated users can consistently create alarm limits to identify true events and increase patient safety.
•Fewer Pages means Nursing Staff respond more timely to critical alarms
•Nurses no longer need to respond to all alarm events back at central station to clear latching alarms

2. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Layout a work area and determine what each workstation will need to look like based on the work
the users will need to do. Alarm Management and ECG interpretation may need to be done by
different staff members based on the number of patients that each workstation will need to
supervise.

3. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Existing Local Central Stations remain in place allowing Nursing Staff to see patients in real time
over the network from Tele Control Room. New Master Servers to be installed in Tele Control Data
Center transmit data to Nurse Stations on the Floor for Local View and Analysis

4. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Dedicated Centralized Workstations

5. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Each Workstation area allows a single user to manage alarms for up to 96 patients, and allows for
alarm prioritization and notification of nursing staff on floor caring for patients.

6. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Existing Local Central Stations remain in place allowing Nursing Staff to see patients in real time
over the network from Tele Control Room. Each Work Station allows the viewing of alarm events
and full disclosure data so nursing staff can review and chart independently of alarm management
activity at Tele Center.

7. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Remote location of Servers allows proper cooling, power conditioning, UPS backup, security, and
cleanliness that is required for long term operation with reduced downtime. Eliminates the heat load
form the room with the users and by adding a KVM Matrix switch Technicians can support the
systems with out tripping over the users.

8. Case Study:
Creating an Efficient and Effective 288 Bed WMTS Telemetry Tele Center
Network Printing allows data electronically stored to be printed at Tele Center or on Floors allowing
charting to be done at either location. Stored information can be reviewed and exported to ECG
data Management systems for archival requirements.