3. Usability Issues
Visual Affordance Issue
I
The Landing page has a “Career” Tile which gives the affordance that’s it clickable as in
Win 8 title is actionable. But this in fact is just a header
Redesign to eliminate false affordances
Lack of Learnable Navigation flow. Information Architecture issue
I
The user tends to get lost as he drill deeper. The site does not offer “Where am I –
Where I can go – How do I get there” information. This hinders the learnability of the
M
site and adds to cognitive and memory load
Redesign Information architecture to fit user mental model and enhance ease of use.
Provide breadcrumbs
Inconsistent Page design
V The page design does not provide a consistent user experience . This will confuse the
users as they would be forced to constantly troll through the page to find navigational
elements.
Have a template based approach to main and sub pages
4. Usability Issues
Internal Org Structure exposed to users
I In search results page, divisions of Microsoft are exposed to users which is
unnecessary as a regular user will not be able to understand or utilize it. It just add to
V
visual clutter.
Redesign to eliminate such occurrences
Location Selection
m The Location Section is redundant extra click and also reduces valuable landing page
to just a transient page. Assumption is most users are looking for careers in their
native Countries.
Use the geo-location option to redirect to site of his location and inform the user. Also
offer him option to change the choice
Page Information Hierarchy – Student Section
I
The way the content is organized forces the users to troll through page/site to find
m information he wants. There are no clear visual indicators/ separators and visual
hierarchy is non-existent.
V Redesign with clear information and visual hierarchy
5. Usability Issues
Visual Affordance Issue – Students Section
I In some places there is blue text header which has a hover state of underline this gives
a false affordance that it’s a hyperlink
Redesign to eliminate such occurrences
Labelling Issues
V
Some places site has labelling issues where it is not clear what to understand for a
particular label
Identify and correct
Primary and Secondary Navigation Issue
I
The “home” in primary navigation gets highlighted in search results page and not
while in careers home page. In search results page there is a sudden secondary
V navigation which looks like Info Strip and but actually is navigation
Visual Redesign and IA change
