Knowledge Management (KM) in Business Environment
ดร.ธิติ วัชรสินธพชัย
บรรยาย ณ มหาวิทยาลัยเทคโนโลยีสุรนารี
18 ส.ค. 63
Video available at:
Part 1 of 2: https://youtu.be/hJBiN-IdXzs
Part 2 of 2: https://youtu.be/7ZDtuIFEyJc
Knowledge Management (KM) in Business - ม.เทคโนโลยีสุรนารี - 18 ส.ค. 63
1. Knowledge Management
in Business Environment
ดร.ธิติ วัชรสินธพชัย
Thiti Vacharasintopchai, D.Eng., ATSI-DX, CISA
August 18, 2020
FOR GENERAL AUDIENCE
2. 2
22 years in construction
12 years in tech management
10 years in real estate
6 years in university
3 years in healthcare
Certified Information Systems Auditor (CISA)
ATSI DX expert
D.Eng. (AIT 2007)
B.Eng. (Chula 1998)
About Me
as of 2020
3. DISCLAIMER
All views expressed are my own and
do not represent the opinions of any entity with which
I have been or am now affiliated
3
20. 20
Knowledge Spiral in Action
Source: Theory of Organizational Knowledge Creation by Nonaka and Takeuchi (1995)
E-Lib PJ WEB PLONE
PJ WEB
ongo
closed
pcr
management,
deliverables,
operation,
sk, pqa
Intranet
policy
announce
forms
TEAM
Tube
seminar
events
DDS CV
standard catalog and metadata
smart search engine
Unified KM
repository
พูดคุย LINE
ปรึกษาหารือ
จดบันทึก อัดคลิป
capture หน้าจอ
เขียนบทความ
AI
Personalized
Bots
NLP
Reasoning
21. 21Source: TEAM Group
TEAM Knowledge Hub
Key features:
• Anywhere, anytime
• Powerful search
• Easy share