Lecture for postgraduate students

1. Communicate EffectivelyCommunicate Effectively
Thira Woratanarat, MD MMedSc DHFM
Assistant Professor, Department of Preventive and Social Medicine,
Faculty of Medicine, Chulalongkorn University
Thira Woratanarat, MD MMedSc DHFM
Assistant Professor, Department of Preventive and Social Medicine,
Faculty of Medicine, Chulalongkorn University

3. OutlineOutline
 Analysis of the situation
 Communication strategy
 Management consideration
 Evaluation
 Analysis of the situation
 Communication strategy
 Management consideration
 Evaluation

4. Analysis of the SituationAnalysis of the Situation

6. Communication StrategyCommunication Strategy

11. Management ConsiderationsManagement Considerations

12. Communication StrategyCommunication Strategy
Intrapersonal
Interpersonal
Organizational
Community
Public/Media
Intrapersonal
Interpersonal
Organizational
Community
Public/Media

13. IntrapersonalIntrapersonal
Internal communication (e.g. what we think, when
we listen to an inner voice)
Internal communication (e.g. what we think, when
we listen to an inner voice)

14. InterpersonalInterpersonal
One to one
Small group
Emails
Telephone calls
Other activities that allow personal listening and response
One to one
Small group
Emails
Telephone calls
Other activities that allow personal listening and response

15. OrganizationalOrganizational
Lectures
Seminars
Debates
Meetings
Memos
Intranets
Newsletter
Workshops
Displays
Lectures
Seminars
Debates
Meetings
Memos
Intranets
Newsletter
Workshops
Displays

16. CommunityCommunity
Local radio
Talks
Seminars
Debates
Local newspapers
Bill boards
Bus tickets
Health fairs
Local radio
Talks
Seminars
Debates
Local newspapers
Bill boards
Bus tickets
Health fairs

17. Public/MediaPublic/Media
Newspapers
Television
Radio
Internet
CD-ROMs
Mobile phones
Newspapers
Television
Radio
Internet
CD-ROMs
Mobile phones

22. ReferenceReference