72% of not-for-profit finance professionals want an "easy to use" software solution. Check out our infographic and complete survey report here: http://access.gp/NFPsurvey13

1. THE NOT-FOR-PROFIT FINANCE
SOFTWARE SURVEY
How finance software solutions are perceived by charities and other
not-for-profit organisations.
A 2013 survey asked 100 key personnel within UK-based charities
and other not-for-profit organisations, with a turnover of more than
£2million, their thoughts on current system pain points and the most
desirable features when looking for a new system.
TOP 3 FACTORS
What are the top 3 most important factors you
look for when looking at new software suppliers?
68%
In difficult economic times, cost is at the
forefront of leaders’ minds, however it’s
crucial to balance instant savings against
long term gains. Having a finance software
solution in place that actively addresses
some fairly fundamental issues, such as
improving staff productivity, accurate
reporting and automation should not be
placed under the ‘nice to have’ category.
35%
53%
FULL PRODUCT
FUNCTIONALITY
COST EFFECTIVE
INTEGRATION
Is integration between your finance solution and
your CRM system important to your organisation?
SECTOR EXPERTISE
Integration was common theme
throughout the research, with 56%
of not-for-profit organisations
surveyed citing that integration
between their finance solution and
CRM software was important.
30% of people felt that a lack of
integration with 3rd party
applications was a draw back of
their current software solution and
furthermore, nearly three quarters
(71%) of people placed “integration
with existing office systems” in their
top 3 expected features from a
new finance software solution too.
56%
37%
PAIN POINTS
Are you experiencing any problems from your
existing software package?
7%
It's too costly
Lack of management information
/ KPI reporting
Errors when running searches
Unflexible chart of accounts setup
Unautomated partial VAT recovery
19%
7%
Lack of sector-specific functions
High duplicate ratio
Many not-for-profit organisations
cited that their current finance
software solutions simply don’t
provide the sufficient reporting
functions for their needs.
2%
2%
4%
6%
It's a standalone system
Time consuming reporting
(SOFA/SORP)
Time consuming reporting (14%)
and a lack of management
information/KPI reporting (19%)
were highlighted as current pain
points, whilst 47 out of 100 of
not-for-profit professionals placed
reporting and KPI monitoring in
their top 3 expected features from
a new finance software solution.
10%
14%
Lack of integration with 3rd party apps
Expensive to develop on
1%
30%
EXPECTATIONS
Reporting / KPI
monitoring
Sector-specific
functionality
Website
integration
Scalability
Excellent support
Integration
80
70
60
50
40
30
20
10
0
Easy to use
What are the top 3 features you would expect
from a new finance solution?
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