This document outlines the activities and agenda for a class called MGT 540 - Managing Technology For Organizations. The class covers several topics related to managing IT projects and systems, including building and redesigning IT systems, implementing change management, and the role of IT in facilitating international business. It describes multiple in-class activities where students will discuss questions, case studies, challenges of building IT systems, and factors for successful IT project management. The document provides an overview of the entire class session.

1. MGT 540
Managing Technology For Organizations
November 10, 2010
Nicholas Davis

2. Today’s Agenda – Activity #1
MGT 540 – Managing Technology For Organizations
• Building and redesigning IT systems
• Implementing effective reengineering and process
improvement
• Technology and change management
• IT an improving decision making processes
• The role of IT in facilitating international business
• Trends in IT as they relate to global business

3. Activity #2
MGT 540 – Managing Technology For Organizations
• Questions about structure of assignments
and class
• Return papers

4. Activity #3
MGT 540 – Managing Technology For Organizations
• Building new information systems
• Automation
• Rationalization
• Business Reengineering
• Paradigm shift

5. Activity #4
MGT 540 – Managing Technology For Organizations
• Systems building/development approaches
• Analysis
• Design
• Programming
• Testing
• Conversion
• Production
• Maintenance

6. Activity #4
MGT 540 – Managing Technology For Organizations
• Prototyping
• End user design/development/education
• Canned application software packages
• Outsourcing

7. Activity #5
MGT 540 – Managing Technology For Organizations
• Challenges and
opportunities to building
information systems
• Legacy hardware and
software
• Business model
unfamiliarity
• Fear and resistance to
change

8. Activity #6
MGT 540 – Managing Technology For Organizations
• U.S. Census Bureau data collection
project
• Page 550-551
• Case study questions

9. Activity #7
MGT 540 – Managing Technology For Organizations
• Chapter 14 overview
• Project management
• On time
• On budget
• Benefit business

10. Activity #7
MGT 540 – Managing Technology For Organizations
• Project planning activities
• Planning work
• Assessing risk
• Estimating work resources
• Organizing the work
• Directing execution
• Analyzing results

11. Activity #7
MGT 540 – Managing Technology For Organizations
• Project planning variables
• Scope
• Time
• Cost
• Quality
• Risk

12. Activity #7
MGT 540 – Managing Technology For Organizations
• You need a plan describing how IT project
support business goals
• Establishing critical success factors is
really important!
• Make sure to assess both the tangible and
intangible benefits

13. Activity #7
MGT 540 – Managing Technology For Organizations
• Risk factors in IT projects
• Project size
• Project structure
• Experience with the technology
• Always have a “Plan B” – Contingency
approach

14. Activity #8 and #9
MGT 540 – Managing Technology For Organizations
• Page 549
• Discussion questions one and two
• Split up into teams
• Designate a team spokesperson
• Page 548
• Review questions 2-5
• Again, split into groups (2&3, 4&5)

15. Activity #10
MGT 540 – Managing Technology For Organizations
• Citizens National Bank
• Pages 517-519
• Split questions among two teams 1-3 and
4-6

16. Activity #11
MGT 540 – Managing Technology For Organizations
• International business
• Cheap transportation
• Cheap communications
• Cheap labor
• Stable political environment
• Global knowledge base and standarization

17. Activity #11
MGT 540 – Managing Technology For Organizations
• Domestic
• Exported
• Multinational
• Franchiser

18. Activity #11
MGT 540 – Managing Technology For Organizations
• Transnational companies must be
somewhat decentralized by necessity
• Franchises rely a lot on centralized IT
resources
• Cultural, political and language diversity
• Problems include: business design,
technology platforms, interoperability
across borders and security concerns

19. Activity #12
MGT 540 – Managing Technology For Organizations
• Can cell phones close the global digital
divide
• Page 574
• Split case study questions between teams
• Elect a spokesperson

20. Activity #13
MGT 540 – Managing Technology For Organizations
• Assignments due for last learning session,
next week!
• Individual: research IT related article. Talk
about:
• Problem, Decision points, Ethical issues,
Proposed solution
• Team: Case study paper and Powerpoint
presentation

21. Drive Carefully
MGT 540 – Managing Technology For Organizations
• Nicholas Davis
• Tel: 608-347-2486
• Email: cow@chartermi.net

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MGT 540 – Managing Technology For Organizations
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