1. Call to Make a Medical Appointment Practice 1: You are feeling sick and need to make an appointment. *All clipart from MS Office Collections and MS Web Collection

2. Hello. Dr. Reynold’s office. How can I help you?

3. Hello. This is ________ ___________. I’d like to make an appointment to see Dr. Reynolds.

4. Could you spell your last name for me, please?

5. Yes, it’s __ __ __ __ __ __ __.

6. Thank you, Mr. ______________. What seems to be the problem?

7. I have a fever and I feel achy.

8. H Hmmm… Dr. Reynolds is pretty busy today. Can you come in Wednesday at 3:00?

9. Wednesday at 3:00? Don’t you have an earlier time?

10. Let’s see… Oh! There’s a cancellation for tomorrow at 9:30 AM. Can you come in then?

11. Yes, tomorrow at 9:30 will be fine. Do I need to bring anything with me?

12. Just bring your insurance card. We’ll see you tomorrow at 9:30 then.

13. Thank you . (cough, cough) Good-bye.