1. TRAINING REPORT
City : Port Harcourt
Country: Nigeria
• Date: 20 – 22 APRIL 2015
• VENUE: FNL Trans Amadi, Port Harcourt Office
• TRAINER: Mr. SUNDAY OLAGUNJU

2. NAMES SHOWROOM
1 OSIAGOR MARYBEL
FSM
2 ESTHER K SAMUEL FSM
3 CHUKWUNEME JANE FSM
4 MARY JANE ANTHONY FSM
5 UCHE IBEZIM FSM
6 HOPE FRED FSM
7 OPURUM FAVOUR FSM
8 UMEH COLLET FSM
9 IBIFURO JAJA D FSM
10 BRENDA MARTINS FSM
11 OKECHI MERIT FSM
Participants Attendance (Batch 1)

3. NAMES SHOWROOM
1 NWACHUKWU RHODA CHINAZA
FSM
2 JENIFER FSM
3 NWOGWU FLORENCE FSM
4 NWAHUNORO JOY FSM
5 NWACHUKWU LINDALINE FSM
6 IJENEME CONSTANCE FSM
7 GOODMAN DIVINE FSM
8 UKAEGBU BLESSING FSM
9 OKORO KELECHI FSM
10 EFFIWATT FSM
Participants Attendance (Batch 2)

4. NAMES SHOWROOM
1 EMMANUEL BEAUTY ALERUCHI
FSM
2 IKPA OGOCHUKWU C. S FSM
3 TINA UDOYE FSM
4 AUGUSTUS VIVIAN FSM
5 IMOH ONYINYECHI FSM
6 JOSEPH EKPO FSM
7 EBERE CHUKWU FSM
8 AMADI HELEN FSM
9 ODAGBOYI HANNA OJO FSM
10 MESHHACK JOY FSM
11 GLORIA FSM
12 STELLA ODOEME FSM
12 PEACE FSM
Participants Attendance (Batch 3)

5. COURSE CONTENT KEY TRAINING POINTS
REF USPs AND FEATURES USPs (Hygiene fresh+, triple cooling system, fresh 0 zone, LVS, humidity
control box, inverter compressors, LED lighting, twin deodorizer, DID) and
features ( tempered glass, pocket handle, smart storage system) and
Customer Benefits.
FREEZERS’ USPs AND
FEATURES
USPs of Savanna chest freezer (Blast freezing, 3D cooling, LVS, LED lighting,
non-breakable door handle,10 year warranty on the compressor) and
features (front drain outlet, easy to clean, temperature controller) and
customers benefits.
USPs of Zing-zing chest freezer (turbo freezing, LVS, open condenser)
WASHING MACHINES’ USPs
AND FEATURES
USPs of front load (6motion, Inverter DD, 10year warranty on the
compressor, Big capacity,) and features (heating system, smart diagnosis)
USPs of top load (Sapience: heating system, steam technology, jet spray, soft
door closing) other features (full stainless steel, auto clean system, 6motion)
USPs of top load (turbo drum: smart filter, punch+3, air dry, quick 19)
TV/CAV USPs AND FEATURES USPs of TVs (UHD TV: 4K resolution, ultra IPS, true 4K engine pro, future
proof), Full HD TV (triple XD engine, smart sound mode, wireless sound
sync), smart TV (web browsing, smart share, web OS)
USPs of CAV (Hifi: RMS & PMPO, Bluetooth, dual USB, bass blast, juke box,
USB direct recording, smart DJ), unique features of BHTS (web browsing,
smart functions, playbacks
Day 1 (batch 1)Course Outline

6. COURSE CONTENT KEY TRAINING POINTS
AC/ MWO USPs AND
FEATURES
USPs of AC (Gencool: saves initial generator cost, saves running cost,
stronger and wider protection, eco friendly )
General features of AC (cooling features, health features, durability
features and consumer benefits)
Types of AC filter (3M filter, dual protection filter, plasmaster filter,
triple filter)
USPs of MWO (Light wave: charcoal lighting heater, active convection,
grill temperature control, easy clean coating, good design)
In-store practical training and
features demonstrations for
products in the showroom
How to connect smart TV using mobile hot spot
How to connect bluray system using mobile hot spot (turning LED TV to
smart TV)
Wireless connection of sound bar with smart TV
How to deactive magic remote control from smart TV
Testing 4K resolution with the 4K resolution test card
Day 1 (batch 1) Course Outline

7. COURSE CONTENT KEY TRAINING POINTS
REF USPs AND FEATURES USPs (Hygiene fresh+, triple cooling system, fresh 0 zone, LVS, humidity
control box, inverter compressors, LED lighting, twin deodorizer, DID) and
features ( tempered glass, pocket handle, smart storage system) and
Customer Benefits.
FREEZERS’ USPs AND
FEATURES
USPs of Savanna chest freezer (Blast freezing, 3D cooling, LVS, LED lighting,
non-breakable door handle,10 year warranty on the compressor) and
features (front drain outlet, easy to clean, temperature controller) and
customers benefits.
USPs of Zing-zing chest freezer (turbo freezing, LVS, open condenser)
WASHING MACHINES’ USPs
AND FEATURES
USPs of front load (6motion, Inverter DD, 10year warranty on the
compressor, Big capacity,) and features (heating system, smart diagnosis)
USPs of top load (Sapience: heating system, steam technology, jet spray, soft
door closing) other features (full stainless steel, auto clean system, 6motion)
USPs of top load (turbo drum: smart filter, punch+3, air dry, quick 19)
TV/CAV USPs AND FEATURES USPs of TVs (UHD TV: 4K resolution, ultra IPS, true 4K engine pro, future
proof), Full HD TV (triple XD engine, smart sound mode, wireless sound
sync), smart TV (web browsing, smart share, web OS)
USPs of CAV (Hifi: RMS & PMPO, Bluetooth, dual USB, bass blast, juke box,
USB direct recording, smart DJ), unique features of BHTS (web browsing,
smart functions, playbacks
Day 2 (batch 2)Course Outline

8. COURSE CONTENT KEY TRAINING POINTS
AC/ MWO USPs AND
FEATURES
USPs of AC (Gencool: saves initial generator cost, saves running cost,
stronger and wider protection, eco friendly )
General features of AC (cooling features, health features, durability
features and consumer benefits)
Types of AC filter (3M filter, dual protection filter, plasmaster filter,
triple filter)
USPs of MWO (Light wave: charcoal lighting heater, active convection,
grill temperature control, easy clean coating, good design)
In-store practical training and
features demonstrations for
products in the showroom
How to connect smart TV using mobile hot spot
How to connect bluray system using mobile hot spot (turning LED TV to
smart TV)
Wireless connection of sound bar with smart TV
How to deactive magic remote control from smart TV
Testing 4K resolution with the 4K resolution test card
Day 2 (batch 2) Course Outline

9. COURSE CONTENT KEY TRAINING POINTS
REF USPs AND FEATURES USPs (Hygiene fresh+, triple cooling system, fresh 0 zone, LVS, humidity
control box, inverter compressors, LED lighting, twin deodorizer, DID) and
features ( tempered glass, pocket handle, smart storage system) and
Customer Benefits.
FREEZERS’ USPs AND
FEATURES
USPs of Savanna chest freezer (Blast freezing, 3D cooling, LVS, LED lighting,
non-breakable door handle,10 year warranty on the compressor) and
features (front drain outlet, easy to clean, temperature controller) and
customers benefits.
USPs of Zing-zing chest freezer (turbo freezing, LVS, open condenser)
WASHING MACHINES’ USPs
AND FEATURES
USPs of front load (6motion, Inverter DD, 10year warranty on the
compressor, Big capacity,) and features (heating system, smart diagnosis)
USPs of top load (Sapience: heating system, steam technology, jet spray, soft
door closing) other features (full stainless steel, auto clean system, 6motion)
USPs of top load (turbo drum: smart filter, punch+3, air dry, quick 19)
TV/CAV USPs AND FEATURES USPs of TVs (UHD TV: 4K resolution, ultra IPS, true 4K engine pro, future
proof), Full HD TV (triple XD engine, smart sound mode, wireless sound
sync), smart TV (web browsing, smart share, web OS)
USPs of CAV (Hifi: RMS & PMPO, Bluetooth, dual USB, bass blast, juke box,
USB direct recording, smart DJ), unique features of BHTS (web browsing,
smart functions, playbacks
Day 3 (batch 3)Course Outline

10. COURSE CONTENT KEY TRAINING POINTS
AC/ MWO USPs AND
FEATURES
USPs of AC (Gencool: saves initial generator cost, saves running cost,
stronger and wider protection, eco friendly )
General features of AC (cooling features, health features, durability
features and consumer benefits)
Types of AC filter (3M filter, dual protection filter, plasmaster filter,
triple filter)
USPs of MWO (Light wave: charcoal lighting heater, active convection,
grill temperature control, easy clean coating, good design)
In-store practical training and
features demonstrations for
products in the showroom
How to connect smart TV using mobile hot spot
How to connect bluray system using mobile hot spot (turning LED TV to
smart TV)
Wireless connection of sound bar with smart TV
How to deactive magic remote control from smart TV
Testing 4K resolution with the 4K resolution test card
Day 3 (batch 3) Course Outline

11. 1. REF USPs AND
FEATURES
REF general USPs such
as hygiene fresh+, fresh
0 zone, etc, and
Other features
2. FREEZERS USPs AND OTHER
FEATURES
USPs and features of Savanna chest
freezer such as blast freezing, 3D
cooling etc
USPs and features of Zing-zing chest
freezer such as turbo freezing, LVS
and open condenser
REF AND FREEZERS’ TRAINING
PICTURES Batch 1

12. 4. TV USPs AND FEATURES
USPs of UHD TV
USPs of FHD TV
USPs of smart TV
WASHING MACHINES TRAINING
PICTURES
3. WASHING MACHINES
USPs AND FEATURES
Top load USPs & features
Front load USPs &features
TV TRAINING PICTURES
Batch 1

13. 6. AC USPs AND
FEATURES
USPs of Gencool AC
General features of AC
(cooling, health and
durability features)
WASHING MACHINES TRAINING
PICTURES
5. CAV USPs AND FEATURES
USPs of Hifi system
USPs of BHTS
Unique USPs of BHTS
U
TV TRAINING PICTURESBatch 1

14. MWO TRAINING PICTURES
7.M W O USPs AND
FEATURES
USPs of Light wave MWO
Batch 1

15. IN- STORE PRACTICAL TRAINING (TV, BHTS, sound bar, Smart TV) and Comprehensive Test. Batch 1

16. 1. REF USPs AND
FEATURES
REF general USPs such
as hygiene fresh+, fresh
0 zone, etc, and
Other features
2. FREEZERS USPs AND OTHER
FEATURES
USPs and features of Savanna chest
freezer such as blast freezing, 3D
cooling etc
USPs and features of Zing-zing chest
freezer such as turbo freezing, LVS
and open condenser
REF AND FREEZERS’ TRAINING
PICTURES Batch 2

17. 4. TV USPs AND FEATURES
USPs of UHD TV
USPs of FHD TV
USPs of smart TV
WASHING MACHINES TRAINING
PICTURES
3. WASHING MACHINES
USPs AND FEATURES
Top load USPs & features
Front load USPs &features
TV TRAINING PICTURES
Batch 2

18. 6. AC USPs AND
FEATURES
USPs of Gencool AC
General features of AC
(cooling, health and
durability features)
WASHING MACHINES TRAINING
PICTURES
5. CAV USPs AND FEATURES
USPs of Hifi system
USPs of BHTS
Unique USPs of BHTS
U
TV TRAINING PICTURESBatch 2

19. MWO TRAINING PICTURES
7.M W O USPs AND
FEATURES
USPs of Light wave MWO
Batch 2

20. IN- STORE PRACTICAL TRAINING (TV, BHTS, sound bar, Smart TV) and Comprehensive Test. Batch 2

21. 1. REF USPs AND
FEATURES
REF general USPs such
as hygiene fresh+, fresh
0 zone, etc, and
Other features
2. FREEZERS USPs AND OTHER
FEATURES
USPs and features of Savanna chest
freezer such as blast freezing, 3D
cooling etc
USPs and features of Zing-zing chest
freezer such as turbo freezing, LVS
and open condenser
REF AND FREEZERS’ TRAINING
PICTURES Batch 3

22. 4. TV USPs AND FEATURES
USPs of UHD TV
USPs of FHD TV
USPs of smart TV
WASHING MACHINES TRAINING
PICTURES
3. WASHING MACHINES
USPs AND FEATURES
Top load USPs & features
Front load USPs &features
TV TRAINING PICTURES
Batch 3

23. 6. AC USPs AND
FEATURES
USPs of Gencool AC
General features of AC
(cooling, health and
durability features)
WASHING MACHINES TRAINING
PICTURES
5. CAV USPs AND FEATURES
USPs of Hifi system
USPs of BHTS
Unique USPs of BHTS
U
TV TRAINING PICTURESBatch 3

24. MWO TRAINING PICTURES
7.M W O USPs AND
FEATURES
USPs of Light wave MWO
Batch 3

25. IN- STORE PRACTICAL TRAINING (TV, BHTS, sound bar, Smart TV) and Comprehensive Test. Batch 2

26. Test Scores and Position
FSM
TEST 1
HA (46)
46%
TEST 2
HE (28)
28%
TEST 3
AC/MW
O (26)
26%
TOTAL
(100%)
POSITION
OSIAGOR MARYBEL 33 28.7 16 17.1 22 25.4 71.2 21st
ESTHER K SAMUEL 36 31.3 20 21.4 18 20.8 73.5 18th
CHUKWUNEME JANE 6 5.2 2 2.1 12 13.8 21.2 34th
MARY JANE ANTHONY 18 15.7 7 7.5 14 16.2 39.3 30th
UCHE IBEZIM 44 38.3 23 24.6 20 23.1 86 11th
HOPE FRED 26 22.6 21 22.5 17 19.6 64.7 24th
OPURUM FAVOUR 20 17.4 22 23.6 14 16.2 57.1 27th
UMEH COLLET 42 36.5 24 25.7 25 28.8 91.1 7th
IBIFURO JAJA D 11 9.6 8 8.6 17 19.6 37.8 31st
BRENDA MARTINS 43 37.4 28 30.0 26 30.0 97.4 2nd
OKECHI MERIT 44 38.3 28 30.0 26 30.0 98.3 1st

27. Test Scores and Position
FSM
TEST 1
HA (46)
46%
TEST 2
HE (28)
28%
TEST 3
AC/MW
O (26)
26%
TOTAL
(100%)
POSITION
NWACHUKWU RHODA
CHINAZA 23 20.0 24 25.7 14 16.2 61.9 25th
JENIFER 33 28.7 22 23.6 21 24,2 76.5 17th
NWOGWU FLORENCE 18 15.7 20 21.4 25 28.8 65.9 23rd
NWAHUNORO JOY 25 21.7 19 20.4 17 19.6 61.7 26th
NWACHUKWU
LINDALINE 34 29..6 24 25.7 22 25.4 80.7 14th
IJENEME CONSTANCE 40 34.8 23 24.6 25 28.8 88.3 10th
GOODMAN DIVINE 44 38.3 26 27.9 23 26.5 92.7 4th
UKAEGBU BLESSING 21 18.3 24 25.7 24 27.7 71.7 20th
OKORO KELECHI 45 39.1 25 26.8 22 25.4 91.3 6th
EFFIWATT 38 33.0 27 28.9 23 26.5 88.5 9th

28. Test Scores and Position
FSM
TEST 1
HA (46)
46%
TEST 2
HE (28)
28%
TEST 3
AC/MW
O (26)
26%
TOTAL
(100%)
POSITION
EMMANUEL BEAUTY
ALERUCHI 36 31.3 20 21.4 24 27.7 80.4 15th
IKPA OGOCHUKWU C. S 35 30.4 24 25.7 23 26.5 82.7 12th
TINA UDOYE 39 33.9 20 21.4 19 21.9 77.3 16th
AUGUSTUS VIVIAN 33 28.7 23 24.6 24 27.7 81 13th
IMOH ONYINYECHI 40 34.8 26 27.9 26 30.0 92.6 5th
JOSEPH EKPO 33 28.7 17 18.2 23 26.5 73.4 19th
EBERE CHUKWU 0 0.0 16 17.1 22 25.4 42.5 29th
AMADI HELEN 3 2.6 13 13.9 6 6.9 23.5 33rd
ODAGBOYI HANNA OJO 22 19.1 25 26.8 19 21.9 67.8 22nd
MESHHACK JOY 35 30.4 28 30.0 25 28.8 89.3 8th
GLORIA 22 19.1 19 20.4 14 16.2 55.6 28th
STELLA ODOEME 44 38.3 27 28.9 26 30.0 97.2 3rd
PEACE 0 0.0 10 10.7 20 23.1 33.8 32nd