2. Data Driven – What does that mean?
“Data driven means that progress in an activity is compelled by
data, rather than by intuition of personal experience.”
(Wikipedia)
XKCD: HTTP://IMGS.XKCD.COM/COMICS/BOYFRIEND.PNG
3. Process for Data Driven Organizations
Question Plan Collect Analyze Recommend
5. Develop a plan – Part 1
Refine the question
• Who is coming to the library? Space
• Who is checking out books? ILS
• Who is using electronic resources?
Web
6. Develop a plan – Part 2
Look for data sources
• Space: turnstile data, head-counts, room
reservation systems
• ILS: circulation reports
• Web: web analytics, link resolver data,
vendor usage reports
7. Library Data Sources
Systems
Collections, Acquisitions
Financials
Circulation
E-resources
Resource Sharing
Web Analytics
Gate Counts
Workflow
Reference
Bibliographic Instruction
Cataloging/Metadata
Preservation
Patron
Input
Patron Surveys
Focus Groups
Social Media Analytics
8. Collect Data
If the data exists in a system, retrieve it in
analyzable format.
If the data doesn’t exist, begin to collect the data.
9. Derive Insights
• Analyze and visualize
• Slice and dice the data in a variety of ways
XKCD: HTTP://IMGS.XKCD.COM/COMICS/CORRELATION.PNG