Financial Ombudsman Service Case 18839602

1. 28 April 2017
Dear Mr Baird
Your complaint against the Financial Ombudsman Service: case reference 18839602
I am writing in response to your email of 20 April 2017. I am also a caseworker and I
work alongside, Miss Pinto in assisting the Independent Assessor with the running
of her office.
In response to your enquiry and further to Miss Pinto’s letter of 19 April 2017, please
contact the Service directly to discuss how you would like your payment to be
received.
You can find the contact details for the Service on their website; I have included a
link to make this easier for you.
http://www.financial-ombudsman.org.uk/contact/index.html
When contacting the Service it may be helpful if you quote the above case reference,
this will ensure that you are put through to the correct party.
This office is separate to the Service and therefore, we cannotprovide any further
assistance on this matter.
We do not mean to be discourteous, but we will not respond to any further
correspondence. We hope you will understand that this decision is taken with the
best interests of our customers in mind, so that you can focus on taking the necessary
next steps.
Yours sincerely
Laura Joseph
Caseworker to the Independent Assessor