2. Personal Purpose
Allison Stewart creates teams and facilitates
success
She leads others to excellence by creating an
environment where one can accept
challenge, confidently apply unique
strengths, and grow personally and
professionally. She engages others in a larger
story of purpose.
She models focus as she leads others to be
creative, innovative, and take intelligent
action
3. My Desire & Intent
My desire and intent for those I lead, influence & serve:
That you experience an environment where excellence is a
given, where you are committed to doing your best work
and take ownership of your work
That you, with me, create a community where we work
together to create something greater than ourselves and
take advantage of each person’s unique talents
That you take advantage of a comfortable, safe
environment as we tackle the ever changing technologies
and business needs and continually grow personally and
professionally
4. Background
Organizational Leadership & Management in
a variety of organizations
Marketing expertise including writing press
releases, creating marketing
collateral, designing product and solution
focused marketing campaigns and showing
positive ROI on activities
Event Planning including designing and
leading workshops, lunch and learns, after-
hours events and golf opens
11. FOR IMMEDIATE RELEASE:
CONTACT:
Gina Galetti
Bailey Computing Technologies Inc. (BCTI)
(423) 283-0543 Phone
(423) 282-8887 Fax
ggaletti@bcti.com
www.bcti.com
BCTI Wins 2011 Top Sales Growth in U.S. Award
110 KLM Drive Johnson City, TN—BCTI, the region’s most progressive technology solutions provider, announced today
the company was awarded the 2011 Top Sales Growth Award in the United States from Ingram Micro’s
Suite 8
VentureTech Network.
Gray, TN 37615
th th
Presented at the VentureTech Network’s Fall Invitational in Las Vegas on October 18 , the 12 Annual
Spotlight Awards recognize Ingram Micro’s top performing members on a national level. Susan O’Sullivan,
Executive Director of Sales at Ingram Micro, presented the award stating, “This year’s winner is the true
P.O. Box 1786
definition of “partner.” Their growth can be attributed to their ongoing data center build practice
Johnson City, TN 37605 expansion, … and their acquisition of a Healthcare partner that offers EHR Support Systems and PMS
Implementations. They continue to grow their business across all vendor lines. BCTI is known as the go to
partner for both Ingram Micro and Cisco in the state of Tennessee – tracking towards 200% growth this
year.”
“The BCTI team is honored to receive the 2011 VentureTech Network Top Sales Growth Award. When one
considers the hundreds of other outstanding IT organizations in the VentureTech Network, being
recognized as an Ingram Micro sales growth leader in North America is a major accomplishment.” said
Chase Boles, President of BCTI.
BCTI partners with technology market leaders including Cisco, Citrix, VMWare, and HP to provide
technology solutions to meet customer business needs. Recent projects include VoIP telephony
deployments, network and server infrastructure design and deployments, and healthcare EMR
implementations.
Our growth is due to excellent design and engineering, quality training, and excellent customer service.
Starting as a training company 25 years, BCTI has evolved into a full IT solutions provider providing our
customers services such as network design, implementation, and support for data and voice; project
management services with an emphasis in healthcare and meaningful use compliance; web and database
development; and applications and technical IT training.
About BCTI
Providing professional services since 1983, BCTI is the region’s premier provider of IT business solutions
and training solutions, including unified communications, development, training, and networking. This
level of expertise has been achieved by a continued devotion to staff education and by forming strong
partnerships with technology leaders such as Microsoft, HP, VMware, and Cisco. BCTI is a Microsoft Gold
Partner and is Tennessee’s leading Cisco solutions and equipment provider. For more about BCTI, visit
www.bcti.com or call 423-283-0543.
phone 423.283.0543
fax 423.282.8887
www.bcti.com
12. FOR IMMEDIATE RELEASE:
CONTACT:
Allison Stewart
Bailey Computing Technologies Inc. (BCTI)
(423) 283-0543 Phone
(423) 282-8887 Fax
110 KLM Drive astewart@bcti.com
www.bcti.com
Suite 8
BCTI ADDS MARKETING COORDINATOR TO THE MIX
Gray, TN 37615
June 18, 2008
P.O. Box 1786
Gray, TN – Bailey Computing Technologies, Inc. (BCTI), Eastern Tennessee’s premier provider of IT
Johnson City, TN 37605
business solutions, is growing as it pursues new business avenues. As part of the expansion strategy,
BCTI has hired several new employees over the past few months including Allison Stewart as
Marketing Coordinator.
Allison Stewart, Marketing Coordinator, has more than 10 years experience providing business
support services. She most recently spent three years in El Salvador as a Municipal Development
Volunteer through Peace Corps. Allison enjoys the creative process of marketing and is excited to be
a part of BCTI. “BCTI’s focus on maximizing business productivity through unified communications
and training knowledge workers has allowed them to grow continually regardless of economic
conditions. BCTI helps area businesses stay competitive and become more productive. I hope to
help educate local business leaders on the benefits of the IT solutions BCTI can provide so that they
can focus on their core competencies,” said Allison.
She holds a MBA from ETSU and a BA in Political Science/Mass Communications from Emory & Henry
College. She recently moved to Johnson City, TN and is looking forward to becoming a supportive
member of the community.
About BCTI
Providing professional services since 1983, BCTI is the region’s premier provider of IT business
solutions, including unified communications, development, training, and networking. This level of
expertise has been achieved by a continued devotion to staff education and by forming strong
partnerships with technology leaders such as Microsoft, HP, and Cisco. BCTI is a Microsoft Gold
Learning Solutions Partner and is Tennessee’s leading Cisco solutions and equipment provider. For
more about BCTI, visit www.bcti.com or call 800-455-0543.
phone 423.283.0543
fax 423.282.8887
www.bcti.com
13. FOR IMMEDIATE RELEASE:
CONTACT:
Allison Stewart
Bailey Computing Technologies Inc. (BCTI)
(423) 283-0543 Phone
(423) 282-8887 Fax
astewart@bcti.com
www.bcti.com
BCTI Recognized by Microsoft
110 KLM Drive
Johnson City, TN – BCTI announced today that the company has achieved a new Microsoft Gold
Suite 8 Certified Partner Competency and Specialization: Unified Communications Solutions with a
Messaging Specialization. The specialization showcases their expertise in delivering IT solutions
Gray, TN 37615
based on Microsoft Exchange Server.
BCTI has a long history of helping companies with their e-mail and messaging needs. “We have
P.O. Box 1786
helped numerous companies deploy Microsoft Exchange Server to manage e-mail
Johnson City, TN 37605 communications and meet government compliance regulations from manufacturers to
healthcare organizations,” said Systems Engineer Mark Ison.
Microsoft Competencies are designed to help differentiate IT companies’ expertise in delivering
solutions. “The Unified Communications Solution competency simply highlights abilities we
have had for years and continue to expand. One of the benefits BCTI can offer is effectively
incorporating Microsoft unified communications technology with Cisco unified communications
technologies, which give our customers even greater communication tools such as voicemail
received in your e-mail inbox,” said BCTI President and CEO Chase Boles.
Currently, BCTI holds the following Microsoft Gold Certified Partner Competencies and
Specializations:
· Information Worker Solutions with an Office Deployment Specialization
· Learning Solutions
· Networking Infrastructure Solutions
· Unified Communications Solutions with a Messaging Specialization
BCTI achieves and maintains the Microsoft Gold Partner status and partner competencies and
specializations by following the strict guidelines and standards Microsoft designed to ensure
quality of service and knowledge.
About BCTI
Providing professional services since 1983, BCTI is the region’s premier provider of IT business
solutions, including unified communications, development, training, and networking. This level
of expertise has been achieved by a continued devotion to staff education and by forming
strong partnerships with technology leaders such as Microsoft, HP, and Cisco. BCTI is a
phone 423.283.0543
Microsoft Gold Learning Solutions Partner and is Tennessee’s leading Cisco solutions and
fax 423.282.8887 equipment provider. For more about BCTI, visit www.bcti.com or call 423-283-0543.
www.bcti.com
14. FOR IMMEDIATE RELEASE:
CONTACT:
Allison Stewart
Bailey Computing Technologies Inc. (BCTI)
(423) 283-0543 Phone
(423) 282-8887 Fax
astewart@bcti.com
www.bcti.com
BCTI recognized by VMware as an Enterprise Partner
Johnson City, TN—BCTI announced today that it has been recognized by VMware, the leading
110 KLM Drive developer of virtualization software and solutions, as an Enterprise Partner. This achievement
Suite 8
places BCTI among an elite set of information technology providers that have met the strict
training, testing, and lab requirements necessary to plan, design, deploy and support even the
Gray, TN 37615 most complex virtualized environments.
BCTI has been a VMware partner for several years, and was previously a member of the less
P.O. Box 1786
technical VMware Professional Partner program which is designed to meet small business
Johnson City, TN 37605 needs. This advancement into the VMware Enterprise Program allows BCTI to design
specialized solutions for clients in the areas of server and storage consolidation, business
continuity and disaster recovery, test and development optimization, and virtualized desktop
environments.
“The VMware Enterprise Partnership uniquely positions BCTI to offer the high availability of
their critical computer systems along with significant cost savings. The decision to invest in the
training and staffing requirements of the Enterprise Partnership was part of our dedication to
providing our customers the best technical solutions with the best return on their technology
dollar,” said Chase Boles, BCTI President and CEO.
As an Enterprise VMware Solution Provider, BCTI is constantly looking for ways to better serve
their customers’ needs, from the desktop to the data center, with the unique value VMware
virtualization products and solutions offer. With VMware, BCTI can design, deploy, and support
virtual business infrastructures that offer the highest levels of availability and responsiveness
for all applications and services. Customers can rely on this to reduce capital and operating
expenses, improve agility, ensure business continuity, strengthen security and go green.
In addition, VMware and Cisco entered into a collaboration agreement that unites their efforts
in joint development, marketing, customer and industry initiatives. Through integration of
networking and virtualized infrastructure, the companies intend to foster solutions for
enhanced datacenter optimization and extend the benefits of virtualization beyond the
datacenter to remote offices and end-user desktops. As one of the few companies to hold both
a VMware Enterprise partnership and Cisco Advanced Data Center Network Infrastructure
Specialization, BCTI can provide superior virtualization solutions for their customers.
About BCTI
Providing professional services since 1983, BCTI is the region’s premier provider of IT business
phone 423.283.0543 solutions, including unified communications, development, training, and networking. This level
fax 423.282.8887 of expertise has been achieved by a continued devotion to staff education and by forming
strong partnerships with technology leaders such as Microsoft, HP, VMware, and Cisco. BCTI is
www.bcti.com
a Microsoft Gold Partner and is Tennessee’s leading Cisco solutions and equipment provider.
For more about BCTI, visit www.bcti.com or call 423-283-0543.
15. FOR IMMEDIATE RELEASE:
CONTACT:
Allison Stewart
Bailey Computing Technologies Inc. (BCTI)
(423) 283-0543 Phone
(423) 282-8887 Fax
astewart@bcti.com
www.bcti.com
BCTI Renews Advanced Unified Communications Specialization from Cisco
110 KLM Drive
Johnson City, TN—BCTI announced today that it has renewed the Advanced Unified
Suite 8
Communications Specialization from Cisco. This specialization recognizes BCTI as an elite group
of channel partners that have the most in-depth technology skills and demonstrated customer
Gray, TN 37615 success in selling, deploying, and supporting sophisticated Cisco Unified Communications
solutions. Since installing their first Cisco Voice over IP (VoIP) in 2004, BCTI has continuously
shown a progression in growth by successfully deploying unified voice, video, and data on a
P.O. Box 1786 single IT network for customers in multiple locations throughout the world.
Johnson City, TN 37605
“As a Cisco Advanced Unified Communications Specialized Partner, BCTI’s investment in the
training required to provide integrated, collaborative and adaptive unified communications
solutions rank them among the industry’s most qualified,” said Richard McLeod, director of
unified communications for worldwide channels at Cisco.
Cisco’s VoIP solutions combine all forms of business communication into a single, unified
solution that enables an organization to achieve more efficient communication, improved
business processes, and increased profitability. Cisco’s newest solution, Unified Communication
Manager Version 8.0, creates a unified workspace that includes every combination of
applications, devices, networks, and operating systems. This version improves mobility, reduces
deployment time, produces quicker ROI, lowers ongoing operational costs, improves business
continuity, provides a flexible network, supports policy based call-handling, improves cost
savings, and collaboration through extending unified communications capabilities outside the
organization.
The Cisco Advanced Unified Communications Specialization allows partners to focus on unified
communications market opportunities that require advanced product knowledge and the
ability to deploy solutions over multiple sites and geographies. Cisco Advanced Unified
Communications Specialized Partners like BCTI are specialists in building solutions based on the
industry-leading Cisco Unified Communications portfolio. These solutions include IP telephony,
video conferencing, integrated voice and web conferencing, mobile IP soft phones, and
voicemail/unified messaging.
For a free demonstration of the benefits of IP communications, contact BCTI at 423-283-0543.
About BCTI
phone 423.283.0543 Providing professional services since 1983, BCTI is the region’s premier provider of IT business
fax 423.282.8887 solutions, including unified communications, development, training, and networking. This level
of expertise has been achieved by a continued devotion to staff education and by forming
www.bcti.com
31. Events
Unified Communications
Backup & Disaster Recovery
Taste of Technology
Casino Night
Golf Opens
Exchange 2010
HP Storage Area Networks
Northeast TN Technology Council TechStar
Awards
32.
33. BCTI GOLF OPE 2012
N
Tri C it ies Go lf C lu b • M ay 15, 20 1 2
Time: May 15 at 10:00 AM Prizes for the winning team
longest drive, & closest to
Location: Tri Cities Golf Club the pin!
2354 Feathers Chapel Road
Blountville, TN 37617
Sponsored by BCTI & CISCO
To RSVP, c all B CTI at (4 2 3 ) 2 8 3 - 0 5 4 3 o r r eg ist er o nline: w w w. b c t i. c o m / g o lfevent
Please RSVP b y Tuesd ay, M ay 8 , 2 0 1 2
34.
35.
36.
37.
38.
39. BCTI is now offering peace of mind with SIRIS Data Protection. SIRIS Data Protection offers the best of both
worlds – ensuring your data is stored locally with easy restore capabilities and the security of offsite storage in a
secure cloud environment.
TRADITIONAL BACKUP BCTI BUSINESS CONTINUITY
When it comes to recovering data, tape failure rates are Eliminates downtime in the event of a disaster by allowing
between 41-72% your business to fail-over to a secure cloud
Bring up and restore specific files or applications through a
Backup speeds are slower
remote web interface
Redundant backups in three different locations: local
High risk of human error due to manual administration server or workstation, local BDR appliance and off-site
data centers
Potential for theft or loss of media Very low risk of corrupted backups or data loss
Full automation of backup process; very little management
Difficult to test a backup before a recovery situation occurs
needed
Time consuming and expensive to have copies of backups or Off-site backups stored in SAS70 Type II data centers (most
have backups stored in more than one location secure rating possible)
Automated snapshots of backups are taken to ensure
Recovery process is established after a serious event occurs
backups were successful and can be booted at any time
Downtime after a disaster is reduced from days or hours
Limited options for encrypting data
to minutes or seconds
Can take hours, days or even weeks to get data back after a
Granular and Exchange Recovery Options
disaster
Only allows for sequential data access; no random access Immediate access to files, applications and email even if
available the local appliance or server is down
Storing large amounts of data requires an equally large
AES 256 and SSL key-based encryption
amount of space
There is no backup for your backup with tape and disk
solutions. Even if data tapes/disks are secure off-site, if a Cloud Solution ensures that even if the appliance is
disaster is severe, the original backup system may also be destroyed, your data is protected
destroyed
BCTI 110 KLM Drive, Suite 8, Johnson City, TN 37615 • (423) 283-0543 • www.bcti.com
40. BCTI SIRIS BACKUP PROTECTION SERVICE
BCTI SIRIS SERVICE FEATURES: S500S S1000S S2000S S3000S S5000S S10000S S20000S S40000S
System monitoring
Daily backup verification
Remote restoration service as needed
Quarterly testing of primary site virtual machines
Quarterly testing of remote site virtual machines
BCTI Backup Maintenance
(includes labor and parts replacement)
Backup and store up to X locally 500GB 1TB 2TB 3TB 5TB 10TB 20TB 40TB
Up to one year of encrypted off-site data archiving up to X 500GB 1TB 1TB 2TB 3TB 3TB 5TB 5TB
Run up to X virtual machines locally 4 4 6 8 10 12 16 20
Run up to X virtual machines remotely
4 4 6 8 10 12 16 20
(up to 30 days per year included)
Number of machines backed up to device Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Number of mailboxes supported
Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
(Exchange Message Level Recovery)
Number of ShadowSnap Licenses Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Data Deduplication
Snapshot verification of backups
Complete Installation, Configuration, Registration and
Reporting Setup
SIRIS Deployment $1000 $1500 $2000 $2500 $3750 $4750 $6000 $8000
Monthly Service:
$268/mo $398/mo $598/mo $698/mo $1298/mo $1398/mo $2498/mo $2998/mo
(Minimum 1 year contract)
45. Carson-Newman Goes Wireless
Builds New Network Infrastructure
September 19, 2008
Students gained more functionality as well as staff enjoy campus-wide wireless connectivity along
greater and faster access. They can use gaming with greater functionality. Plus the new wireless
consoles, have greater communication capabilities network is a great student retainment and
through multimedia applications such as the ability recruitment tool. The new network infrastructure
to use SKYPE, stream video to and from YouTube, and wireless infrastructure are a win-win for
and so forth. “While Carson-Newman constituents Carson-Newman and its students. Mark Seagroves,
only see the ‘tip of the iceberg’ of the network Director of Information Technology said, “Students
upgrade, they are quite happy about it,” said love our campus-wide wireless mesh network. I can
Kindred as he went on to explain the greater access leave campus each day knowing it’s unlikely we’ll
and increased throughput are much better and very have any network related problems, but if we do,
noticeable to users. “The ‘coolest” technology for we have a partner (BCTI) just up the road we can
students is accessibility. The Internet is accessible depend on.”
from every spot on the Carson Newman campus. A
student can walk from his or her room to class and Next Steps
never lose access,” si d S. Engineer Ban don C x.
r
a r o
One objective of the solution was to position their
The ‘tip of the iceberg’ Robert Kindred mentioned, network with the ability to support new and
the greater functionality, is backed with great emerging technologies. “With the more robust and
depth. The new wireless network is much more dependable network, we will be able to begin
secure than their past wireless hotspots were. BCTI consolidating servers and storage that were once
was able to install a system that would enforce isolated to specific locations. Currently we are
Carson-Newman’s policy that anti-virus software implementing an access control system – complete
was installed, etc. Also, the network was designed with proximity cards and surveillance cameras –
so that core functions such as student records that will leverage the investment in the data
would be secure. In effect, BCTI designed and network. Other possibilities could include Voice
implemented two networks in one resulting in over Internet Protocol (VoIP),” si d Kindred.
a
maximum functionality for students and strong
prevention of a security breach of records. The network was designed to provide a foundation
that would allow for a new converged network
Security paradigm. They can add new features as needed or
BCTI configured Clean Access software to monitor desired such as VoIP, storage over data network or
the network and ensure that any problems will be video and run them all on a single network. It will
found and dealt with quickly. The Clean Access reduce costs in the long run since they will not have
system is a key part of the network management to maintain multiple systems. As Carson-Newman
system. It ensures that anyone logging into the grows and adapts to new technologies, the network
system has adequate anti-virus software and is infrastructure can be expanded and upgraded to
essentially clean in order to have access to the meet their needs.
network.
Business Result
Carson-Newman is enjoying state-of-the-art
network infrastructure with faster speeds and
greater connectivity. It is redundant, easier to
manage, and more secure. Students, faculty and
BCTI 110 KLM Drive, Suite 8 Johnson City
BCTI 110 KLM Drive, Suite 8, Johnson City, TN 37615 (423) 283-0543 www.bcti.com
46.
47. December 2008
Tusculum College Success Story
Local College Upgrades Cisco VoIP system without a Hitch
Customer Profile BCTI had to develop a way to migrate the college’s
complex phone system configuration while keeping the
Founded in 1794, Tusculum College is the oldest college existing system online. There were several approaches
in Tennessee. The wooded 160-acre campus is located discussed. One option was to manually enter the data,
in Greeneville, Tennessee, and has an enrollment of but it was quickly apparent it would take too much time.
more than 2600 students. Tusculum is affiliated with the Tusculum is a large institution with a large amount of
Presbyterian Church and offers both baccalaureate data. The second option was to try to pull the relevant
degrees and the Master of Arts degree in education and information needed using SQL statements, but there
organizational management. was a fear that small bits of data could be missed.
Situation Sr. Engineer Brandon Cox developed a new, effective
method of migration, since there was no tool to upgrade
Tusculum College was one of the first colleges in the directly from the old version to the newest version. Using
area to deploy Voice over Internet Protocol (VoIP) in a server from BCTI’s lab equipment, Brandon loaded
2002. They purchased a Cisco Call Manager 3.2 server VMware and created an exact replica of Tusculum’s
and a Unity 3.1 server. The Cisco system provided many CallManager. Once the replica had been carefully tested
advantages and met Tusculum’s need to converge their to ensure that all data was intact, Brandon upgraded the
voice and data networks. It also allowed them the ability virtual CallManager to 4.0, then to 4.3, and finally to
to connect to their remote campuses in other cities in a CallManager 6.1.2, taking time to verify the data after
unified manner, while reducing costs and administrative each upgrade. A similar procedure was performed for
demands. “The system was rock solid but after six years, the Unity server. This process allowed Tusculum to
it was time for an upgrade,” said Chris Summey, upgrade from an unsupported version of CallManager
Assistant Director of Information Systems. and Unity to the latest versions without taking the current
servers out of production.
BCTI strongly recommended that Tusculum deploy a
pair of redundant CallManagers as part of the new Over Fall Break, BCTI installed the new Call Manager
design. The campus currently had only one server for and Unity Server. Through careful preparation, the
the entire phone system which, if it failed, would cause execution was simple. Since BCTI already had a virtual
issues across the entire campus. The next problem that replica of Tusculum’s server, the engineers simply made
Tusculum faced was the need to upgrade from Call a backup of the virtual machine and data, loaded
Manager 3.2 and Unity 3.1 to CCM 6.1.2 while CallManager on the new servers, and easily restored the
incorporating Unity Voicemail 5.0 with Unified Messaging data from the backup. They shut down the old server,
tied to the college’s Active Directory and Microsoft turned on the new server, and everything worked. After
Exchange server. There was no direct upgrade ability living through previous phone system upgrades with the
offered by Cisco, which created some difficulty. BCTI local phone company Chris was a little nervous. “The
was selected to upgrade the phone system without systems downtime was literally just a matter of minutes
losing valuable information while keeping downtime to and then everything was back up and running with all
bare minimum. Everything had to be implemented in a call routing working perfectly. I can’t say enough about
four hour window during the 2008 Fall Break, which the professionalism, knowledge, and quality of work
meant a lot of preparation. provided by BCTI,” said Summey.
Solution Results
Upgrading from CallManager 3.2 and Unity 3.1 to Tusculum received a new, fault tolerant, Cisco-
CallManager 6.1.2 and Unity 5.0 presented a challenge. supported system without a single point of failure, and
First, Cisco does not have a migration pathway from the without losing a single voice mail or phone call. Unlike
outdated software versions, recommending that all before, all of Tusculum’s core call managing equipment
configurations be recreated from scratch on the new is now fully supported. Phone users now experience
servers - a process that would take many hours and be additional features such as the ability to receive voice
very costly to the college. Second, the Cisco voice mail traditionally or via email. This system improves
solutions have been so successful and integral at productivity by allowing staff, professors, etc to access
Tusculum that downtime had to be kept a minimum. messages anytime and anywhere, thereby allowing them
to respond faster to messages for increased service, and
productivity.
BCTI 110 KLM Drive, Suite 8, Johnson City, TN 37615 (423) 283-0543 www.bcti.com