At StateTrust we believe that communication is the only way to guarantee best-in-class customer service. We build solid and clear partnerships with our customers by generating and placing an emphasis in continuous communication. We call this standard of service The Diamond Service. The Diamond Service is a standard that we defined after researching, identifying and understanding the main drivers to please our customers. The main factors for our standard are: • Response Time. • Product Knowledge. • Relationship with StateTrust advisor(s). We have a methodology that sets goals, tracks and measures results through surveys and customer feedback. Periodically we review benchmarks and look for the latest service trends to improve our customer service. Some of the forms of communication we have available are: • Electronic platform (available 24/7). • Bilingual call center (card services available 24/7). • Live chat. • Local representatives in several countries and continents. • Monthly newsletters and News Links on our website.

1. 800 BRICKELL AVE. STE 100
MIAMI, FLORIDA 33131
TEL: 305.921.8100
FAX: 305.921.8111
www.statetrust.com
StateTrust’s Diamond Service
StateTrust specializes in providing a complete range of financial products, services and strategies
to help its clients to grow and preserve their net worth, while reaching their investment
objectives and financial goals.
Miami, Florida, USA – April 14, 2014 – At StateTrust we believe that communication
is the only way to guarantee best-in-class customer service. We build solid and clear
partnerships with our customers by generating and placing an emphasis in continuous
communication. We call this standard of service The Diamond Service.
The Diamond Service is a standard that we defined after researching, identifying and
understanding the main drivers to please our customers. The main factors for our
standard are:
Response Time.
Product Knowledge.
Relationship with StateTrust advisor(s).
We have a methodology that sets goals, tracks and measures results through surveys and
customer feedback. Periodically we review benchmarks and look for the latest service
trends to improve our customer service. Some of the forms of communication we have
available are:
Electronic platform (available 24/7).
Bilingual call center (card services available 24/7).
Live chat.
Local representatives in several countries and continents.
Monthly newsletters and News Links on our website.
ABOUT STATETRUST
StateTrust is a privately owned financial institution specializing in wealth and investment
management. It operates in the United States through StateTrust Capital LLC, an
investment advisor firm and StateTrust Investments Inc., a registered broker-dealer.
If you are interested in more information about StateTrust Wealth Management services
or for further information about this release, please contact:
StateTrust Group
800 Brickell Avenue, Suite 100
Miami, FL 33131

2. 800 BRICKELL AVE. STE 100
MIAMI, FLORIDA 33131
TEL: 305.921.8100
FAX: 305.921.8111
www.statetrust.com
(305) 921-8100
www.statetrust.com
DISCLAIMER: Investors should carefully review the objectives, risks, charges and expenses of any investment company before
investing. Prospectus and, if available, the summary prospectus, contains important information about the investment company. You
can contact us to request our prospectus, which we encourage you to read carefully. The value of your investment may fluctuate, and
when redeemed, shares may be worth more or less than their original cost. Investments in a fund (Investment Company) are not
insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency. Securities offered through
StateTrust Investments, Inc. Member of SIPC/FINRA. SIPC protection offered only on accounts held at StateTrust Investments, Inc
For more information about SIPC and the protections it provides, please visit SIPC's website. You may also want to read FINRA's
Investor Alert entitled SIPC Protection. Further information regarding the SEC and its regulatory framework can be found
at www.sec.gov. Neither the SEC nor FINRA endorse or approve the statements made herein and are not responsible for independent
actions taken by financial firms.