QUALITY MANAGEMENT THE RSO OF THE NSI

2. CONCEPTUAL STRUCTURE OF AN INTEGRATED
APPROACH TO QUALITY ASSURANCE IN RSO
Leadership
Competences
Standards
Methodology
Continuous improvement
quality the RSO
Satisfaction of relevant stakeholders
Sources of information
Budget and Assets

3. SPECIFICS RSO AS A MANUFACTURER OF
STATISTICAL INFORMATION
MULTIDISCIPLINARY ENVIRONMENT FUNCTIONING
Stakeholders
Scientific
institution
Manufacturing
company
Statistical
institution
Public
administration
OUTCOME OF THE ACTIVITY

4. SPECIFICS RSO AS A MANUFACTURER OF
STATISTICAL INFORMATION
MULTIPLICATION OF THE RESULTS FROM THE ACTIVITY
Quality of regional structure
of NSI
Result 1
Result 2
Result N
•Budget and legal provisions
•Statistical production processes
•Completed statistical product
•Analyses and Forecasts
•Impact on stakeholders
•Budget and legal provisions
•Statistical production processes
•Completed statistical product
•Analyses and Forecasts
•Impact on stakeholders
•Budget and legal provisions
•Statistical production processes
•Completed statistical product
•Analyses and Forecasts
•Impact on stakeholders

5. SPECIFICS RSO AS A MANUFACTURER OF
STATISTICAL INFORMATION
Stakeholders
Scientific institution
Manufacturing company
Statistical institution
Public administration
Leadership
Competences
Standards
Methodology
QualitymanagementinRSO
MANY ASPECTS OF THE CONCEPT OF QUALITY IN THE RSO

6. INTEGRATED APPROACH TO QUALITY MANAGEMENT IN RSO
Conception
for TQM
Statistical
standards
Legislation

7. INTEGRATED APPROACH TO QUALITY MANAGEMENT IN RSO
Excellence Model
(EFQM);
Common
Assessment
Framework (CAF)
Key performance
indicator (KPI)
Standard ISO
9000
Benchmark
Lean
manufacturing
Six Sigma
Statistical quality standards
ESS Quality
Declaration
ESS Quality
Definition
Code of Practice
(CoP)
ESS Quality
Assurance
Framework
Data Quality
Assessment
Framework
(DQAF)
National
framework for
quality statistical
system
Legislation
National
legislation
National
strategic
papers
European
regulations in
the field of
specialized
activities
European
strategic
papers

8. INTEGRATED APPROACH TO QUALITY MANAGEMENT IN RSO
LEADERSHIP COMPETENCES STANDARDS METHODOLOGY
PUBLIC
ADMINISTRATION
Generic Law on Official
Statistics developed under the
United Nations Development
Account Project; Common
Assessment Framework (CAF)
EUPAN Human
Resources Working
Group (HRWG);
National and international
legislation
National and international
legislation
STATISTICAL
INSTITUTION
Generic Activity Model for
Statistical Organisations
(GAMSO); Development of a
Self Assessment Programme in
the ESS (DESAP)
Data Quality
Assessment Framework
(DQAF); ECB STATISTICS
QUALITY FRAMEWORK
(SQF); European
Statistics Code of
Practice;
Generic Statistical
Business Process Model
(GSBMP); Common
Statistical Production
Architecture (CSPA);
Generic Statistical Data
Editing Models (GSDEMs);
Common Statistical
Production Architecture
(CSPA)
Statistical Data and Metadata
eXchange (SDMX)
MANUFACTURING
COMPANY
Key performance indicator (KPI)
European reference
framework for
European Union (EU)
countries and the
Commission
ISO 9000; ISO 27001; ISO
26000
Handbook on Data Quality
Assessment Methods and Tools
(DatQAM Manual)
SCIENTIFIC
INSTITUTION
ISI Committee on Statistical
Capacity Building (SCB)
Collaboration in
Research and
Methodology for Official
Statistics (CROS); ESS
Quality Glossary; OECD
Glossary of Statistical
Terms
Data Documentation
Initiative (DDI)
ESS methodological
documents; International
Standard Industrial
Classification of All Economic
Activities (ISIC); Classification of
Individual Consumption
According to Purpose (COICOP)
STAKEHOLDERS
ISI Declaration on Professional
Ethics
Quality Assurance
Framework of the
European Statistical
System (ESS QAF)
ESS Standard for Quality
Reports; Special Data
Dissemination Standard
(SDDS)
Euro SDMX Metadata Structure
(ESMS)

9. INTEGRATED APPROACH TO QUALITY MANAGEMENT,
PERFORMANCE AND EFFICIENCY IN RSO